Farmad Dominique Bernaert - A PMR'S experience with Aegate's Safe Medicine Services
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Transcript of Farmad Dominique Bernaert - A PMR'S experience with Aegate's Safe Medicine Services
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A PMR’s experience with AEGATE’s Safe Medicine Services
Dominique Bernaert, R&D Manager FARMAD
PMR Software Integration experience
1 Aegate Confidential
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Table Of Content
• Integration timelines: from contract signature to full roll-out
• Integration workload
• Issues experienced during integration
• Aegate support
• Communication between FARMAD and Aegate
• Current impact of the Aegate system on the FARMAD software
2 Aegate Confidential
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Integration timelines: from contract signature to full roll-out
Contract signature
Reception of technical
specifications
Personal guidance
duringintegration
Testing
Roll-out
3 Aegate Confidential
Total duration: 1 month
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Integration workload
- Personal guidance from Aegate on location- Complete explanation of the Aegate api
- Wrapper for the Aegate api received for easy integration
- Delivery of aegatelite.dll for easy distribution
- Implementation done in 2 days- Very clear interface
- Only a few methods to implement
(Authenticate, Callback, Display, Settings)
4 Aegate Confidential
FarmadTwin
Aegatelite.dll
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Issues experienced during integration
- No real issues experienced during integration
- Pharmacists not wanting internet on workstations
Aegate implemented a proxy server in the
client to get around this issue
5 Aegate Confidential
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Aegate support
- No problems with the Aegate integration
- Questions from users about activation, settings, etc..
Are immediately answered by a very responsive helpdesk
6 Aegate Confidential
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Communication Farmad <-> Aegate
- Fast feedback concerning integration questions
- Fast feedback concerning user questions
7 Aegate Confidential
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Current impact
- Perfect integration
- Calls asynchronously – no delays for the user
8 Aegate Confidential
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9 Aegate Confidential
THANK YOU !