FARAZ KHAN CONT # +92-300-2344344 , +971-50-2528895EMAIL @ :fkfaraz28@gmail.com

Career Objective:

To succeed in an environment of growth and excellence and earn a job which provides job Satisfaction and self development, also help me to achieve personal as well as organizational goals.

Skills : Merchandising Sourcing Product development Sales management Customer Service Time management Target Costing Forecasting Store Management. Product Analysis

Experience & Job Responsibilities 13 years + :

Artistic Milliners Pvt Ltd - Nov 2015 to dateExecutive Process Control

Policy & Procedure Implementation. Audit Management. Evaluate the soundness , adequacy and effectiveness of internal controls. Examine documentations. Identify ongoing compliance issues, process weaknesses and inefficiencies. Manage to follow up on corrective action plans.

Nishat International LLC -UAE Nov 2013 – Nov 2015 Retail Merchandiser/ Outlet Manager

Selection, purchase and distribution of merchandise to all outlets in UAE. Managing shop, sales, staffing and handling customers and solving mall management

related issues. Replenishing all stores according to the demand. Focus on sale and product Analysis. Troubleshooting customer complaints. Fully involved in end to end cycle of orders and successfully managing on time. Stock management and target achievement.

Avery Dennison –Pakistan Pvt Ltd- May 2008-July 2013 Executive Customer Service

Being a senior customer service officer I was responsible for complete execution of orders for customer such as Macy’s, Sears , M&S, Tesco, Target, New look, George, Bed Bath etc.

Answering customer inquiries on product availability, prices, delivery times, and the status of orders so that we meet customer's satisfaction.

Intercompany interaction. Order booking in Oracle, generating the Performa invoices, master scheduling and working

on different areas using Oracle. Creating layouts on VIPS (Virtual integrated processing system) and working on

complete data with all specs provided by the customer to get the production files.

Lucky Textiles Mills- Pakistan Jan 2004 - April 2008. Merchandiser

Business Development & Marketing. Merchandizing: Material Consumption and calculations, Lead-time Management, Order

execution and merchandize procurement on time, Sampling and new developments, Design development.

Bridging the gap b/w Marketing, Production, Planning and Senior Executive Management / Board of Directors by making a suitable flow of communication.

Product development: Conducting trails on new developments for Heimtex sampling and short show.

Conflict resolution facilitation and business Negotiation: Conducting meetings with the customers to think, talk, listen and learn about the issues and options.

To study the various textile problems related to pre-treatment, dyeing, printing, finishing and working on the suitable solutions to reduce the fault occurrence rate.

Rajby Industries - Pakistan Nov 2002 – Dec 2003. Asst. Manager Import

Selection of well Reputed Sources. Quality Assurance and Timely Delivery of all Materials. Procurement according to PPC plan. Rate Approval with comparison statement. Clear understanding along with supplier and internal management. Communication with buying agents. Arrangements of accessories.

Joe’s Fashion - Pakistan Feb 2001 – Oct 2002. Asst. Manager Marketing & Procurement

Merchandising and Procurement: Corporate Planning and Implementation. Efficiency Analysis. Monitoring of all Accessories (Local ‘n’ Imported). Tracking and reporting system. Target Monitoring and Feedback System of all departments. Co-ordinate between marketing ‘n’ Production department.

Scholastics:

Qualification Board/university YearB.COM Karachi University. 2000Intermediate ( Commerce) G.D.S.C. College, Gulshan Iqbal, KHI. 1998Matriculation (Computer Science) Dehli School. 1996

Certifications:

Certification Institute Passing YearSupervisory skills program Avery Dennison Paxar Pakistan. 2012Grooming & Etiquettes for customer care staffPakistan society of training &

development2010

Computer Understanding:

M.S.OfficeInternet Applications, Oracle, GOS VIPS.

Personal Detail:Nationality: PakistaniReligion: IslamPassport # KF4103532