FAQ - Employee Mediation Benefit
1
How do CFR’s mediation services benefit my organization? • Value-Added Benefit at Minimum Cost • Reduce Employee Stress • Efficient and Effective Dispute Resolution Are mediation services different than legal services? Yes. Mediation services are fundamentally different than legal services. Although giving your employees access to legal services is important, providing access to CFR Mediation Services can go even further into helping your employees to resolve specific disputes without incurring the additional stress and cost of litigation. How do CFR mediation services work with existing benefits? CFR Mediation Services are a natural enhancement to your existing benefits. Often the need for mediation is determined once an employee accesses other EAP services. In addition, CFR Mediation Coordinators will refer back to existing benefit programs as appropriate. How do individuals access their CFR benefits? CFR services can be accessed directly through our intake hotline 24 hours a day, 7 days a week. One of our CFR Mediation Coordinators will begin working immediately to assist in the resolution of the case and arrange the first appointment with a CFR Certified Mediator. Frequently Asked Questions How do CFR Mediators maintain neutrality? • CFR Mediation Coordinators handle the administrative aspects of each case. • CFR Mediators have no contact with any party prior to the initial mediation session. • CFR Certified Mediators do not collect fees, nor are they apprised of the pay arrangements or benefit eligibility. How does CFR promote their services to covered members? CFR works with each client organization to promote the Employee Mediation Benefit. Promotional activities may include paycheck notices, posted flyers, emails, newsletters, participation in benefit fairs, inclusion in organizational newsletters, and educational programs. What coverage limitations are there for CFR mediation services? None. CFR provides dispute resolution services for all types of disputes including civil, domestic, and workplace issues. How much will it cost to provide CFR Employee Mediation Benefits? Costs are minimal. They vary per benefit plan and organizational size. Our pricing plans are flexible and designed to work with the needs of the organization. CFR’s Employee Mediation Benefit Center for Resolution, LLC 55 E. Washington, No. 2303 Chicago, IL 60602 Phone 888.922.2264 Fax 312.264.0659
-
Upload
cfrmediation -
Category
Documents
-
view
254 -
download
0
description
Information about CFR’s employee mediation benefit - an add-on wellness benefit that supports existing health and wellness programs.
Transcript of FAQ - Employee Mediation Benefit
s
How do CFR’s mediation services benefit my organization?
• Value-Added Benefit at Minimum Cost
• Reduce Employee Stress
• Efficient and Effective Dispute Resolution
Are mediation services different than legal services?
Yes. Mediation services are fundamentally
different than legal services. Although giving
your employees access to legal services is
important, providing access to CFR
Mediation Services can go even further into
helping your employees to resolve specific
disputes without incurring the additional
stress and cost of litigation.
How do CFR mediation services work with existing benefits?
CFR Mediation Services are a natural
enhancement to your existing benefits. Often
the need for mediation is determined once
an employee accesses other EAP services.
In addition, CFR Mediation Coordinators will
refer back to existing benefit programs as
appropriate.
How do individuals access their CFR benefits?
CFR services can be accessed directly
through our intake hotline 24 hours a day, 7
days a week. One of our CFR Mediation
Coordinators will begin working immediately
to assist in the resolution of the case and
arrange the first appointment with a CFR
Certified Mediator.
Frequently Asked Questions
How do CFR Mediators maintain neutrality?
• CFR Mediation Coordinators handle the
administrative aspects of each case.
• CFR Mediators have no contact with
any party prior to the initial mediation
session.
• CFR Certified Mediators do not collect
fees, nor are they apprised of the pay
arrangements or benefit eligibility.
How does CFR promote their services to covered members?
CFR works with each client organization to
promote the Employee Mediation Benefit.
Promotional activities may include
paycheck notices, posted flyers, emails,
newsletters, participation in benefit fairs,
inclusion in organizational newsletters, and
educational programs.
What coverage limitations are there for CFR mediation services?
None. CFR provides dispute resolution
services for all types of disputes including
civil, domestic, and workplace issues.
How much will it cost to provide CFR Employee Mediation Benefits?
Costs are minimal. They vary per benefit
plan and organizational size. Our pricing
plans are flexible and designed to work with
the needs of the organization.
CFR’s Employee Mediation Benefit
Center for Resolution, LLC 55 E. W ashington, No. 2303 Chicago, IL 60602 Phone 888.922.2264 Fax 312.264.0659
