Families with Multiple Problems Project April 2012.
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Transcript of Families with Multiple Problems Project April 2012.
Families with Multiple Problems Project
April 2012
It’s all about…
• Giving families the tools and support they need to meet their own challenges…
• …and the resilience to conquer future challenges with less intervention
• Less cost to the public purse• Making best use of time and resources
Key messages• Start small and manageable• Design – deliver – challenge – learn –
grow - review cycle• A system that suits East Sussex’s needs,
not simply the Government requirements • Family participation and frontline worker
consultation essential parts of design • Linking with key developments and
projects (Thrive, MASH, Section 75, etc)• Name of project under review!
Keyworking Service
Management
Services (all agencies)Intensive family keywork servicesIntensive keyworkersFamily caseholdersKeywork advisors
•Referral management and case allocation •Screening, audit and interagency brokering •Case management and keyworker supervision •IT, case recording systems, monitoring and managing•Workforce development •Communication and participation •Support and advice network•Small grant fund
MIXED-ECONOMY EMBEDDED KEYWORKER SERVICE MODEL
KEY
Embedded Roles Intensive keyworkers• Dedicated to intensive family work• Fits profile for skills, experience,
aptitude and commitment • Limited caseload, longer-term
involvement (typically 12-18 months) • Practical support and intervention
with families • Committed to a model of working • Consistent case and risk
management support
Family Caseholder• As part of existing role working
directly with families for a sustained period
• Coordinates and reviews the family plan and the team around the family
• Acts as contact person for family • Allowed flexibility to support whole
family as part of normal work• Flexibility about duration of
involvement when their service involvement ends
Keywork Advisors • Provides specialist advice and support to keyworkers and caseholders when
they need support on specific issues• Within a range of services from specialist to day-to-day • Advises on whether / when to refer, and how to best manage issues whilst
waiting for referrals • Monitored and supported by central team – quarterly network meetings
Timeline
Exploring the role of the keyworker and the caseholder
and the skills, knowledge support and resources they will
need
March
Preparing and training the first cohort of
keyworkers, caseholders and
advisors
June April May
Conversations with participating organisations about capacity, potential
and learning
Planning the central management
function
July September
1st phase new service
starts October ‘12
TFT’s Financial Framework • We would be able to take part in the
payment by results scheme when families have the following criteria:– Young people involved in crime and families
involved in anti-social behaviour– Households affected by truancy or exclusion
from school– Locally defined criteria (next slide) And also have an adult on out-of work benefits.
Local discretion filterFor us to define, could include: • Child protection• More than three additional services • Criminal activity • Underlying health problems (including
mental health, substance misuse)• Teenage pregnancy• Domestic abuseAny others?
Financial arrangements, per family:
Average cost of intensive intervention
£10,000Payment by results
£4,000attachment fee
2012/1380%
£3,200 p/family
2013/1460%
£2,400
2014/1540%
£1,600
By 30th April we need to:• Commit to working with 1,015 families
(846 of whom will be eligible for pbr), supporting the programme and finding a coordinator
• Propose the number of families we aim to start working with in 2012/13 (one-third = possible attachments fees of £900,000)
Next steps for East SussexContinue to develop the local scheme• Appoint coordinator and team, identify and
train keyworkers • Complete data analysis to find out who the
families are and who we want to work with• Work out the money – how much, who’s
eligible, how much risk can we take and where should it be invested
Contact
Celia Wilson, Integrated Working ManagerEmail: [email protected]: 01273 482681 or 07760321744