Fall 2016 IMO MEETING - Pace University...Cybersecurity is everyone's responsibility, please get...
65
IMO MEETING Fall 2016 Pace University | Information Technology Services Tuesday, October 11, 2016
Transcript of Fall 2016 IMO MEETING - Pace University...Cybersecurity is everyone's responsibility, please get...
IMO MEETING
Fall 2016
Pace University | Information Technology Services
Tuesday, October 11, 2016
Fall 2016 IMO Meeting
Agenda
1. ITS Update
2. IT Security Update
3. Network Services Update
4. Web Services Update
5. Academic Technologies Update
6. User Services Update
7. Questions and Feedback
Data Center Migration Plan
Overview
USER SERVICES:
• Data Center Move to Elm Hall
• Why, When and How?
• Scheduled Dates for Moves
• Impacted Services
• Communication Plan
What’s Available?
Communication Plan
Date Communication Channel(s)
9/19 Newsletters – All Current Faculty, Staff, and Students (Newsletters were shared with UR (Tiffany and Alyssa) and Staff Council Reps)
9/19-9/30 Informal Area Outreach
10/5 Finalized notice to Normal Communication Channels: IT Status page, Help Desk Login, Twitter, and IT Notice Listserv
(Copy of Notice to be forwarded to:
Faculty Council Representatives (Nancy Reagin/Padma Kadiyala)
Staff Council Representatives (Mary Stambaugh/Michelle Camardella)
SGA Presidents (Marc Rinosa/Mitchell Farrel)
Dean for Students (Lisa Bardill Moscaritolo/Marijo Russell-O’Grady)
IMO Listserv
10/10 ITS Email Announcement – All Current Faculty, Staff and Students (Constant Contact)
10/11 Information Management Officer (IMO) Meeting (Various Dept Reps) October 11th – NY and Westchester
10/13,10/14 SGA October Meetings (NY/PLV) October 13th – NY & October 14th – PLV
10/18 or 10/19 UR Email Announcement on behalf of ITS – All Campus (Constant Contact)
10/24,10/31,11/9,11/28 Reminders to Normal Communication Channels
11/7 ITS REMINDER Email Announcement – All Current Faculty, Staff and Students (Constant Contact)
Questions?
Information Technology Services, ITSLarry Robcke, Information Security Analyst
National Cyber Security Awareness Month(NCSAM)
Cybersecurity is everyone's responsibility,
please get involved!
Explore cyber security
risks faced by you, your
family and the university
and try to understand
each user’s
responsibilities, best
practices and actions
needed to help reduce
cybersecurity risk!
Here is how to get started:
Talk about Cybersecurity. Talk to family, colleagues
and members of the community about how to stay
safe on Line!
Educate yourself, by knowing today’s threats so you
can better protect your family and our organization
tomorrow.
Promote NCSAM on your university website and
university social media pages.
https://staysafeonline.org/ncsam/get-involved/social-
media
How Aware Are You of the
potential threats you face?
Hackers WANT YOU!!
They want your personal information such as credit card
numbers, social security, passwords to email/banking
accounts, etc. in order to get money or steal intellectual
property.
They Want PII!!
What is PII?
Properly Handle Personally
Identifiable Information (PII)
When there is a business process that
requires the handling of PII, extreme care
should be taken to protect the information.
Examples of PII type information:
Social security numbers
Credit card numbers
Bank account numbers
Health information
Requirements for handling PII:
Should only be accessed if there is a
business need to perform one’s job
function through the authorized
server/database
Should never be uploaded to a public web
server
Pace PII should not be stored to cloud
services, such as Dropbox
Data that is needed by the University should
never be downloaded and stored on
workstations, personal (home) computers,
USB drives, mobile devices, or laptops.
Should be kept confidential and never shared
with third parties or individuals not authorized
to handle this data
Printed documents containing PII should be
locked in a cabinet in a secure location - it
must not be in plain sight or easily accessible
Data that does not need to be maintained by
the University should never be stored
Security Breaches
US Voter database - The database includes names,
addresses, birth dates, party affiliations, phone numbers and
emails of 191 million voters in all 50 U.S. states
Anthem healthcare breach – 80 million records compromised
Sony Pictures Entertainment – Breached data and wiped
servers
Target Breach – 110 million records compromised, 40 million
credit card numbers, 70 million customer records at a cost of at
least $148 million
Yahoo – 500 million accounts stolen by state sponsored actor
Why Do We Care?
Identity Theft – Potential fraudulent charges can be made against the
individuals whose information has been breached or stolen. New
accounts can also be opened or existing accounts can be taken over
by an attacker.
Consequences to the University
• Loss of Reputation/Trust – if a breach occurs, the ramifications to a
university’s reputation is high affecting future enrollment and alumni
donations which all relate to financial implications as well.
• Financial Cost – in order to respond to a security breach, the institution
will have to fund a large amount of money in credit monitoring,
communication, internal/external resources to remediate the situation.
Potential legal fees could also apply.
HOW TO REDUCE YOUR RISK
Passwords
In regards to your online
profiles and digital foot prints:
• Never share your password
with anyone
• Create a passphrase to help
remember your password
a. Example 1 – Swap
characters: Phrase:
“Singing in the rain”,
Password:
S!ng!ng1nTh3Ra!n
b. Example 2 – Create
acronym: Phrase: “My
favorite color is blue”,
Password: Mfcib!u3
What are some additional
Good Password Practices?
• Use a unique password for
your university account that
is separate from your other
accounts
• Regularly change your
passwords
• Do not logon from public
computer terminals or other
untrusted devices on any
accounts
• Never re-use or recycle old
passwords, use once and
done!
When in doubt, throw it out
Think before you click
http://stopthinkconnect.org/tips-and-advice/
Dear Webmail User,
Your mailbox has exceeded the allocated storage limit as set by the administrator, you may not be able to send or receive new mail until you upgrade your allocated quota.
To upgrade your quota, CLICK HERE to verify your email account.
Thank you for your anticipated cooperation.
System Administrator IT Helpdesk
Example 1: Most Common
Example 2
Sent: Monday, October 3, 2016 8:26 AM Subject: ITS-HELPDESK
Our general system upgrade is in progress for re-validation of our web-mail users and providing
better access to our services, we are deactivating all idle accounts, for confirmation of your
account CLICK-HERE for your web-mail re-validation.
Help-desk Administrator.
Other Types of Phishing Emails
Anticipate that you may receive fake UPS, Fedex,
Amazon, or other emails trying to get you to click on links
or provide personal information. Simply delete these
emails.
Expect Holiday greetings, birthday messages, funny
videos, or gossip headlines as ways which attackers will
try to steal your information or send you to a malicious
website. Delete all suspicious messages and never click
on the embedded links. When in doubt throw it out
Web Browsing
Visit only trusted websites that are needed to conduct Pace University
business.
What happens when visiting a malicious website?
• Hackers can control your machine and all of your data!
Aimless surfing to non-work related sites increases the
chances that you will be compromised greatly.
Although Antivirus software is an important tool, it is only 60%-
75% effective in detecting malware.
Don’t Fall for the Man in the
Middle!
Questions?
Wireless Update
• 33 Beekman wireless progress
• Wireless status
• Data Center Move
EDUBLOGS FOR
COURSES
Easy to use, powerful, and flexible.
Communicate and Teach Using
WordPress
• Edublogs services offer Pace Faculty, Students and Staff with a
powerful and secure set of web-based tools for communicating and
teaching using the WordPress platform.
• Faculty are able to choose between a class blog that they can
manage or individual blogs for each student in the class. Web
Services will work with Faculty to devise the best strategy and
practices to achieve their teaching and communicating goals.
• Additionally, official Pace organizations can leverage this service to
communicate their organization's activities to the Pace community.
• To get started, visit http://blogs.pace.edu. To request this service,
enter a Help Desk ticket at http://help.pace.edu.
Pace Undergraduate Research
Office for Student Success
ugresearch.blogs.pace.edu
Pace Undergraduate Research
List of student bloggers
ugresearch.blogs.pace.edu
Pace Undergraduate Research
Example: Angelica Roman
ugresearch.blogs.pace.edu
Pace Criminal Justice Blog
Elisabeth Haub School of Law
pcjc.blogs.pace.edu/
Pace University Press
Example: Less “bloggy”
EDUBLOGS FOR
COURSES
• To get started, visit http://blogs.pace.edu. To request
this service, enter a Help Desk ticket at
http://help.pace.edu.
• Any Questions: Contact Gabe Terrizzi –
STARFISHStudent Success & Retention Solution
Jermain Smith
Director of User Experience & Solutions Design
Starfish Project Manager
p. 914.923.2654
STARFISH
Steering
Committee
• Calchera, Heather - DYSON
• Campoverde, Nancy - SOE
• Christofferson, Ross - CAE
• Elson, Stephanie - RETENTION
• Gilman, Nicole - DYSON
• Guyette, Linda - SOE
• Gordon, Beth - ITS
• Houle, Bernice - ITS
• King, Allyson - RETENTION
• Larkin, Lynne - SEIDENBERG
• Mackinlay, Adele - STUDENT SUCCESS
• Maxam, Sue - STUDENT SUCCESS
• Murphy, Eileen - LUBIN / LIENHARD
• Smith, Jermain - ITS / Project Manager
• Talbot, Jennifer - LUBIN
STARFISH
Timeline
A listing of some of
our information
sessions
trainings & webinars
• Aug. 31th – UNV101 Faculty Workshop
• SEPT. 06TH – Adjunct Faculty Webinar
• SEPT. 07TH – STARFISH GOES LIVE
• SEPT. 08TH – Adjunct Faculty Webinar
• SEPT. 12TH – Adjunct Faculty Webinar &
• SEPT. 12TH – Faculty Workshop (PLV)
• SEPT. 16TH – New Faculty Webinar
• SEPT. 16TH – Starfish Workshop (Writing Center)
• SEPT. 19TH – Starfish Training Workshop (PLV)
• SEPT. 20TH – Starfish Training Workshop (NYC)
• SEPT. 22TH – Starfish Training Workshop (PLV)
• SEPT. 28TH – ITS Wednesday Webinar
• SEPT. 28TH – Starfish Training Workshop (PLV)
• OCT. 28TH – Starfish Workshops (Staff Development
Day)
STARFISH
Important for this
semester:
• ACADEMIC PROGRESS REPORTS (APRs) – A quick and easy way to issue praise or to identify students at risk. Prompted three times per semester at the 4th, 8th and 12th
weeks of the semester.
• RAISE A ITEM ANYTIME – You do not have to wait… submit a kudos or raise a flag at any point throughout the semester. Immediate notification to the students.
• CLEARING A FLAG – Faculty can now clear a flag to close the loop and notify the student, their advisor and others that an issue has been resolved.
• TRACK YOUR ATTENDANCE – Easy way for Faculty to track student attendance. Faculty can run reports at anytime to view a spreadsheet with student attendance data.
• OTHER FEATURES - What features of Starfish are available for this semester?
– Office Referrals – Attendance Tracking
– Notes Direct to Advisors – Systems Integration
– Access to Student Info. – Appointment Scheduling
STARFISH
Academic Progress Reports
• ACADEMIC PROGRESS REPORTS
(APRs) – A quick and easy way to issue
praise or to identify students at risk.
Prompted three times per semester at the
4th, 8th and 12th weeks of the semester.
Academic Progress Report
Submit for all of your students the default is –No Concerns
STARFISH
Flags & Kudos
You can submit a Kudo or raise a Flag at anytime in
the semester.
• RAISE A ITEM ANYTIME – You do not have to wait… submit a kudos or raise a flag
at any point throughout the semester. Immediate notification to the students.
Raising a Tracking Item
You can submit kudos, raise a flag or enter a note at anytime.
STARFISH
Clearing a Flag
• CLEARING A FLAG – Faculty can now clear a flag to close the loop and notify the
student, their advisor and others that an issue has been resolved.
When you click
CLEAR you get the
pop-up window
below. Enter your
reason for clearing
the flag then press
submit.
When you
click EDIT you
get the pop-up
window below.
Modify the
previous
comments
press submit.
When you click
COMMENT you get
the pop-up window
below. Enter your
new comments
and press submit.
Clearing a Flag
Once you feel the concern has been addressed
you clear the flag which sends automatic notifications.
STARFISH
Services
STARFISH is not
just for advisors and
faculty
• SERVICE REFERRALS – The NYC
Writing Center is currently using Starfish
to take in referrals, schedule
appointments with students and to take
tutor interactions.
– Referral comes in.
– Referral is reviewed.
– Student is assigned to a tutor.
– Tutor can enter shared or private notes.
– A Kudos is raised, thanking the student
for visiting the Writing Center.
Student Page
A roster view of all of your students
Student Pop-up WindowA quick view and easy way to raise flag
Student FolderStudent information from banner
Student FolderYou can raise a flag here also
For More Information:
Website: http://www.pace.edu/starfish
For General Starfish Support:
General support: http://help.pace.edu
Email: [email protected]
Phone: 914.773.3333
For Question & Suggestions:
Project Manager: Jermain Smith | [email protected] |914.923.2654
Thank you!
Blackboard Course Update
1. Changes in personnel.
2. Archiving/deleting Blackboard courses.
a. Download course files to the local computer.
b. Copy course materials to a newer course.
c. Create and download an export or archive file.
d. Tutorials are at www.pace.edu/blackboard in the Files and Media
section.
3. Requests for combined courses.
a. Combined courses must have the same start/end dates.
b. Submit requests at least two weeks in advance.
c. Combined courses deletes uploaded content.
4. Blackboard usage rates.
a. 83% of courses have at least one document uploaded.
b. 19% of courses utilize the grade center.
5. Community leaders may now unenroll participants.
6. Instructors may add teaching assistants without assistance.
7. Wednesday Webinar series.
Academic
Technologies:
ePortfolio &
Open Education
Resources (OER)
Updates
Heather Askildsen
ePortfolio Upgrade
• Upgraded Interface
o Operates very much the same, just a
sleeker modernized design
o Responsive design across platforms
OER Update
• What is OER?
• Digital Toolkit: www.pace.edu/oer
• Library guide
o Organized by discipline (in the works)
• Upcoming Webinar
User Services:
Pharos System Upgrade &
Student Technology Fee
Updates
Shikha Bajracharya
Questions?
Suggestions?
