Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark...

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Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation

Transcript of Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark...

Page 1: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Fairtrade and The FAIRTRADE Mark:

Demand Generation and Brand Development

Getting Involved…Mark Varney

Commercial Manager

The Fairtrade Foundation

Page 2: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.
Page 3: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.
Page 4: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.
Page 5: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

1999 200220012000 20042003 20062005

UK Sales of Fairtrade Products 1999 - 2006

Page 6: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Extensive Availability of Products

Page 7: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Existing Fairtrade standards

Fairtrade Standards are available for:

• Bananas  

• Cane Sugar

• Cocoa

• Coffee

• Cut Flowers

• Dried Fruit

• Fresh Fruit  

• Herbs and Spices

• Honey  

• Juices  

• Nuts & Oil seeds  

• Quinoa

• Rice

• Seed Cotton

• Sports Balls

• Tea  

• Wine Grapes

As well as single ingredient products, many of these appear in composite products such as chocolate bars, confectionary, biscuits and cakes, snack bars, spreads, jams and chutneys

Page 8: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Overall awareness- The FAIRTRADE Mark

0%

10%

20%

30%

40%

50%

60%

1 2 3 4 5 6 7 8 9

Recognition & Understanding of the FAIRTRADE Mark 1999 - 2007

Source: MORI /TNS Omnibus studies

Recognition

Understanding

= % of people w ho recognize the Fairtrade symbol

= % of people w ho correctly associate the Fairtrade symbol w ith the phrase "Guarantees a better deal for Third World farmers".

1999

11% 12%

2004

39% 42%

2003

25% 33%

2002

20% 24%

2001

20% 19%

2000

12% 16%

2005

50% 51%

2006 2007

51%52% 57% 53%

Page 9: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

High recognition of FAIRTRADE Mark versus other schemes

54%

18%13%

4%

19%

17%

14%

11%

3% 3% 3% 2% 3%

17%

16%

20%

19%

14% 13% 11% 11% 4%

11%

49% 53%

66%

83% 83% 85% 87% 91%99%

1%

FairtradeFoundation

Red TractorScheme

SoilAssociation

ForestStewardship

Council

RainforestAlliance

WaitroseFoundation

MarineStewardship

Council

Ethical TeaPartnership

Product(RED)

UTZCertified

Seen a Lot

Seen a Bit

Seen Once or Twice

Never Seen

Respondent Brand Recognition1

% of Respondents (n=503)

Source: OC&C Online Consumer Survey May 2007, OC&C analysis

1. “How familiar are you with the following organisations (and their logos)?”

Page 10: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Why don’t consumers buy more Fairtrade products

2007 2006

Availability/visibility in store 29% 34%

Habit 23% 19%

Price 19% 18%

Brand loyalty 9% 11%

Awareness of products 8% 11%

Quality 4% 3%

Don’t support / not convinced 2% 2%

Not the main shopper 14% 13%

Page 11: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

The Consumer challenge

KNOWLEDGENEEDS

PURCHASING INVOLVEMENT

NEW -Aware, Interested

NON-Buyers

OCCASIONALBuyers –

Rationally engaged

REGULAR / FREQUENT

Buyers

engageddevotees

ENTRY-LEVEL

Awareness, some familiarity but no emotional buy-in OCCASIONAL

Buyers –

Emotionally engaged

Basic rationalInformation: products,

producer benefits

Reinforcement of producer benefits

Detailed understanding

Current Size of Segment

Current Status Short-term Goal Longer-term Goal

Source: Diagnostics Social & Market Research Ltd, August 2006

Page 12: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

GROWING AWARENESS, ENGAGEMENT AND DEMAND

Page 13: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Campaigners

• Word of Mouth key for Fairtrade

• 70-80 000 supporters• 10 000 “Multiplier”

Campaigners

• 300+ Fairtrade Towns, cities and boroughs

• 60 Fairtrade Universities • Over 3 000 Faith Groups

Page 14: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Campaigner Events

Page 15: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Fairtrade Schools

Officially launched Autumn 2007

Target: 2,000 primary and 500 secondary by March 2009

Page 16: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Images copyright Simon RawlesImages copyright Simon RawlesImages copyright Simon Rawles

Page 17: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

On-line

Page 18: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

On-line

•Developing presence on Facebook, MySpace

•Extensive peer-to-peer communication via Fairtrade YahooGroups

Page 19: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

On-line- new Fairtrade Foundation website

Page 20: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Fairtrade Fortnight

Page 21: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

What is Fairtrade Fortnight?

• Our biggest annual promotional campaign (and one of the biggest in the UK)

• 2008 will be 13th year• Purpose: to unite all stakeholders:

•Grassroots supporters to licensees, media partners and NGO members

• A simultaneous promotion to maximise impact, awareness and sales of Fairtrade.

Page 22: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Fairtrade Fortnight- 2008

Page 23: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Retailer Activity ‘07: Product display

Page 24: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Retailer Activity ‘07: Indoor displays

Page 25: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Retailer Activity ‘07: Window/Car park display

Page 26: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Retailer Activity ‘07: Shelf POS

Page 27: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Sales Impact

Page 28: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Role of The FAIRTRADE Mark in brand and product development

Page 29: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Brand development

• The producer, farmer and worker and the Fairtrade standards are critical:

• Fair price, community development; environmental sustainability

• Democracy, engagement, involvement

• From a brand and new product development point of view, you can approach The FAIRTRADE Mark like an “ingredient brand”

Page 30: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Producer ownership / mission focussed brands

Page 31: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Fairtrade & FAIRTRADE Mark is a core contributor to reason to believe

Page 32: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

FAIRTRADE Mark is a contributor to equity and customer communication

Page 33: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

FAIRTRADE Mark and provenance

Page 34: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Private Label Brand Development- Fairtrade as core reason to believe

Page 35: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Private Label Brand Development-Fairtrade as part of other sub-brands

Page 36: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Private Label Brand Development-Fairtrade as part of other sub-brands

Page 37: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Private Label Brand Development-Fairtrade as part of core category

Page 38: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Other Branded Product Development

Page 39: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Launching FAIRTRADE Mark Products on the UK Market- the

“nuts and bolts”

Page 40: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Product

Supply

Chain

Producer

LicenseeImporter

(Manufacturer)

Exporter

Monitored by FLO International

Monitored by Fairtrade Foundation

(Processor)

Retailer

Page 41: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Composite Products

• All ingredients that can be Fairtrade, must be Fairtrade.

• In order to comply, the product must consist of either: - At least 20% of ONE Fairtrade ingredientOR- 50% of combined Fairtrade ingredients

Page 42: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

The FAIRTRADE Mark

• An independent consumer label which appears on products as a guarantee.

• The FAIRTRADE Mark is a registered trademark and a certification mark – not a brand.

• Each piece of promotional and product packaging material needs to be signed off prior to printing

®

Page 43: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Licensee Responsibilities

• Every stage of a supply chain processing Fairtrade certified products must submit quarterly ‘flow of goods’ reports to FLO-Cert.

• Every licensee must submit quarterly reports on the number of finished products that come into the market

• License fee of 1.8 % of net wholesale price is charged for permission to use the FAIRTRADE Mark, this funds both the work of the Foundation and FLO

• Reports are required no later than 45 days following the end of the calendar quarter send to : [email protected]

Page 44: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

So you are consideringThe FAIRTRADE Mark as part of your Brand / Innovation / Product

Development Plans?...

Page 45: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

First- contact The Fairtrade Foundation

[email protected]

[email protected]

• www.fairtrade.org.uk

Page 46: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

What role could Fairtrade have in your business?

• How could The FAIRTRADE Mark add value to your brand or business?

• What messages, emotions, etc. are you trying to communicate to your customers?

• What role does sourcing have in bringing your brand to life?

Page 47: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

What role could Fairtrade have in your business?

• How will this initiative grow the Fairtrade market for producers?

• New product types? New consumers? New business channels? New useage or purchase occasions?

• How can existing Fairtrade producers contribute and benefit?

• How will this initiative enhance the lives of your producers?

• Fairtrade “guarantees a better deal”…

Page 48: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Consumer Trust is critical

1. “Which of the following do you think are the most effective and achievable ways for you to improve the lives of poor people around the world? (Select up to 3 items)”

2. “Which of the following brands do you MOST trust to deliver against any ethical promise? (Choose maximum of five)”

70%

34%

30%

27%

23%

21%

19%

13%

10%

7%

5%

5%

4%

3%

2%

2%

13%

Fairtrade Mark

Soil Association

Green & Black's

Co-op

Marks and Spencer

Innocent Drinks

Waitrose

Tesco

Sainsbury

Kenco

Cadbury's

Pret a Manger

Starbucks

Tetley

Nestlé

McDonalds

None of these

Accreditation Mark

Retailer

FMCG Brand

Brands Most Trusted to Deliver on Ethical Promise2

% of Respondents (n=503)

Page 49: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Key Developments and The Future

•International Project Management- capacity build

•Fairtrade Foundation capacity build

•Strategic Review roll out

Page 50: Fairtrade and The FAIRTRADE Mark: Demand Generation and Brand Development Getting Involved… Mark Varney Commercial Manager The Fairtrade Foundation.

Thank you