Factory Compliance Manual - harborftw.comharborftw.com/factory_compliance_guide/Harbor Footwear...

Updated as of December 17, 2013

Factory Compliance Manual

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TABLE OF CONTENTS

INTRODUCTION .............................................................................. 2

ORDER CATEGORIES ....................................................................... 3

NEW FACTORY SET‐UP FORM ........................................................ 5

C‐TPAT ............................................................................................ 6

FACTORY PURCHASE ORDER PROCESSING .................................... 7

SAMPLE REQUIREMENTS ............................................................... 8

SAMPLE SHIPPING PROCEDURES ................................................... 9

PACKAGING SPECIFICATIONS ...................................................... 11

LABELING ...................................................................................... 14

LABEL SUPPLIERS .......................................................................... 18

CARTON REQUIREMENTS ............................................................. 19

PURCHASE ORDER SHIPPING REQUIREMENTS AND INSTRUCTIONS ............................................................................. 23

BROKER INFORMATION AND DOCUMENT REQUIREMENTS ...... 26

FORWARDER CONTACTS .............................................................. 28

PAYMENT TERMS ......................................................................... 31

FACTORY COMPLIANCE POLICY ................................................... 32

TABLE OF CONTENTS


INTRODUCTION Harbor Footwear Group, Ltd. and Harbor Wholesale, Ltd., collectively known as Harbor, is the owner and/or distributor of the following brands: Giorgio Brutini GBX G.H. Bass & Co. Izod In addition, Harbor produces private label brands for its numerous customers, both domestic and international. Harbor is also authorized to have its factories produce brands under any other brand name that it deems appropriate at the time. In keeping with the high standards associated with our respective brand names and those of our customers it is vitally important that all factories follow and abide by the specifications and directions contained in this manual. This Factory Compliance Manual is intended as an overview of the Harbor sourcing procedures and requirements, product markings, and packaging standards. We have anticipated covering all events in this manual, however, there may be items not covered within this manual and will be addressed on an as needed basis. Periodically this manual will be updated. It is the responsibility of the factory to ensure that all changes are implemented.

INTRODUCTION


ORDER CATEGORIES

Harbor categorizes orders into one of following four types: Open Stock Orders Open Stock orders are used to fill/replenish Harbor’s inventory and shoes are usually branded with Giorgio Brutini, GBX and GH Bass and Izod labels. These orders are consigned to Harbor Footwear Group Ltd or Harbor Wholesale You will use Harbor’s Freight Forwarder Ships to Harbor’s Port Washington, NY warehouse Usually packed in 6 or 12 pair solids. Harbor pays factory Harbor Wholesale (Bass and Izod) open stock purchase order numbers will be six

digits. Example of Open Stock order can be found on page 7 of this manual.

Make Up Orders (Volume Landed Make‐Up) Make up orders are usually purchased by Harbor specifically for a volume customer (Major Retailer). The Factory must follow our customers’ requirements (labeling, carton marking, packing etc). Harbor will provide detailed instructions on each makeup order. Harbor Footwear order numbers will start with a “V” prefix (ie…V213958) Bass order numbers will start with a “T” prefix Consigned to Harbor Use Harbor’s Freight Forwarder Ship to Harbor’s Port Washington, NY warehouse Can also ship as pick up at pier – depending on the customer’s request Harbor pays factory Example of Volume Landed Make up order can be found here

L/C Orders (Letter Of Credit) Letter of credit orders is where customer will open L/C’s directly with factory/beneficiary and Harbor will act as an agent between customer and factory. Factory is responsible for all customer’s requirements listed in routing guides. Harbor order numbers will start with an “L” prefix. Consigned to the customer Use customers’ freight forwarder Ships to customers destination as listed on the purchase order

ORDER CATERGORIES


Customers require their own carton labels and carton markings which can be

found in the customer’s manual. Customers open L/C’s directly to the factory/beneficiary. Note: Some customers

pay by wire transfer instead of LC Example of L/C order can be found here

Selling Agent Orders (OLM)

Harbor order numbers start with a “D” prefix. Consigned to the customer Use customers’ freight forwarder Ships to the customer’s destination as listed on the open account

instructions or purchase order. Customers require their own carton labels and carton markings which can

be found in the customer’s manual. Customers send open account instructions to Harbor Footwear. Customer pays Harbor Harbor pays the factory. Example of OLM order can be found at: http://harborftw.com/factory_compliance_guide/images/OLM%20Order.jpg If you are not sure which category to follow, please contact Harbor Footwear.

ORDER CATERGORIES


NEW FACTORY SET‐UP FORM All factories are required to complete and returned to Harbor ASAP. We need this information before any business can be started. This form is located at: http://harborftw.com/factory_compliance_guide

NEW FACTORY SET‐UP FORM


C‐TPAT Our company is participating in the Customs‐Trade Partnership against Terrorism (C‐TPAT) program. C‐TPAT is a voluntary, joint government‐business initiative to build cooperative relationships that strengthen the overall supply chain and border security. Every company that is involved in manufacturing, logistics, distribution or supply chain management will be impacted by ongoing efforts to create a more secure global trading system. Traditionally, the approach to cargo security was focused on keeping in the box the goods that were supposed to be in the box. Now, the focus is to insure that things that are not supposed to be in the box are actually kept out of the box. Importers are now expected to be able to demonstrate that all aspects of this process are under control throughout the supply chain. As C‐TPAT participants, our company must assess, improve, and communicate more comprehensive safety procedures for cargo security. US Customs & Border Protection requires a complete self‐assessment that encompasses procedural security, physical security, personnel security, education and awareness training, access control, manifest and conveyance security issues. As part of the process, US Customs & Border Protection requires that we obtain information concerning the security procedures utilized by all parties in our import supply‐chain. As one of our partners in the import supply‐chain, we are required to have a C‐TPAT security questionnaire to be completed by your company. Please click on the link below and complete the C‐TPAT SECURITY SURVEY http://harborftw.com/factory_compliance_guide/forms/Harbor%20CTPAT%20SecuritySurvey.pdf Once you have completed the C‐TPAT security survey form, please save it and e‐mail it to: [email protected]

C‐TPAT


FACTORY PURCHASE ORDER PROCESSING Purchase orders are sent to the factory and / or agent via email Factory / agent must confirm delivery, price and other details of the order within

24 hours of receipt. Below is an example of a Harbor Footwear Purchase Order.

FACTORY PO ORDER PROCESSING


SAMPLE REQUIREMENTS Development samples are requested by the design team. Development samples and freight will be at factory’s expense. Please use GREEN colored tag. Confirmation samples are to be sent within 18 days after receipt of the order. The sample tag is to be in RED and clearly marked confirmation sample which is then sent to the buyer. The confirmation sample will be at Harbor’s expense. Sales samples are to be sent within two weeks after the buyer has approved the confirmation sample. The stock number should be clearly marked on all samples. Sales samples are at Harbor’s expense. Please use GREEN colored tag. Fit samples are to be sent to the buyer’s attention. Fit samples and freight will be at factory’s expense. Quantities and sizes will be at discretion of buyer/customer. Please use RED colored tag. Marketing samples are to be sent to requestor. Marketing samples and freight will be at Harbor’s expense. Quantities and sizes will be at discretion of requestor. Please use BLUE colored tag. All samples must be tagged with the appropriate sample tags. Below, are examples of acceptable sample tags. All samples must be marked with the order number, stock number, CSO number, customer name, model number, date, upper material, color, outsole, last and lining. All sample tags must have Harbor logo on top of tag. Please note, Factory or agent names should not be displayed.

Example of Sample Tags below:

SAMPLE REQUIREMENTS


SAMPLE SHIPPING PROCEDURES Effective immediately, all factories must scan and email Harbor sample documents to [email protected] at time of sample shipment. For Bass and Izod sample documents, please use [email protected]. If this paper work is not scanned and emailed at time of shipment, debits to your account may apply. All samples shipped to Harbor or dropped shipped to ANY 3rd party address (Example: Showroom, Salesman, Account), must be shipped with the following documents. Commercial Invoice – which must include the following:

o Consignee Name and Address o Shipper Name and Address o Invoice Number o Invoice Date o Air Way Bill Number o Carrier Name o Customer Name o Salesman Name/ Initials o CSO# o Purchase Order# o Style Name o Style Number o Model Number o Material o Color o Size / Sample Purpose (Fit/Production/Ad) o Quantity o Price o Cost extended o A very detailed description of the sample is required so that customs can

determine that the Tariff rate is correct. o “All Shoes Samples Made in _____” o “Samples have no commercial value. Value declared for customs use

only.” Click here for link to sample Commercial invoice

IFI Form – must include a detailed description of shoes used to determine the correct Harmonized Tariff code. Click here for link to IFI form

Air Way Bill NAFTA or CAFTA if applicable

SAMPLE SHIPPING PROCEDURES


Please note that samples must be clearly marked with the customer’s name for which they were made for. Email questions and sample invoices to [email protected]. Effective immediately, all factories must apply a large address label to each case of samples sent to Harbor Footwear Group Ltd and Harbor Wholesale (BASS and Izod) offices. Recently, we have noticed factories only applying a Fedex shipping label/Fedex pouch, or just a Fedex tracking number that sometimes can be damaged or lost in transit to Harbor. To help protect against this issue, we are requiring all factories to apply a separate address label to each case of samples sent to Harbor. This new address label must include the following: FROM COMPANY FROM ADDRESS FROM COMPANY PHONE# TO: HARBOR FOOTWEAR LTD OR HARBOR WHOLESALE LTD 55 HARBOR PARK DRIVE PORT WASHINGTON, NY 11050 USA ATTENTION: _______ PHONE: 516–621‐8400 The label must be at least 8.5 x 11 in size and use large font. Address label should be applied to TOP of case.

Please see example below:

SAMPLE SHIPPING PROCEDURES


PACKAGING SPECIFICATIONS New Footwear Suppliers All factories that begin working with Harbor for the first time will need to contact Barry Specht VP of Marketing, at [email protected] , and advise him of the need to receive the most current brand logo(s) and packaging specs for the orders that they have or will receive from the Harbor buying department. Note: Harbor will always specify the required brand name on its orders for each factory. Factories that will be producing orders under the Giorgio Brutini and/or GBX mark will receive digital files containing the:

o Logo o Sock label design o Box design o Tissue paper design

Factories need to submit 2 physical samples of each component: sock label, box and tissue paper, within 21 days after receipt of digital artwork to: Harbor Footwear Group, Ltd. 55 Harbor Park Drive Pt. Washington, New York 11050 Attn: Barry Specht Factories will receive an emailed response from the company within 3 days of receipt of the physical samples either accepting the quality of the samples submitted or specifying changes to be made with the requirement of resubmitting those samples after the specified changes have been made. Only after those physical samples have been approved should the factory instruct the respective manufacturer to proceed with production. Factories that will be producing orders under the G.H. Bass & Co. and Izod marks will be directed to box, tissue and label suppliers in their respective countries that have been previously approved to produce those items for the company. No deviation from those approved suppliers is allowed unless explicitly authorized by Harbor senior management.

PACKAGING SPECIFICATIONS


Harbor Footwear

Harbor Footwear uses several different brand names. The shoebox brand will be specified on the order and samples or specs of the box and tissue paper will be provided as required. The factory is responsible for ordering and supplying the shoeboxes and samples must be approved prior to production.

GH Bass/ IZOD

Boxes and tissue paper must be ordered from approved box and tissue paper suppliers. Please refer to a list of suppliers at the end of this manual.

Shoe Stamping We recommend that the stamp should be applied to the inside counter or under the tongue of the shoe. Both shoes must be stamped with the following information:

Style number or style name with color (in bold) Size and width (i.e.: 9M) and gender (i.e.: Men’s, boy’s, or woman’s) Material description for both the upper and sole Country of origin

Bass/Izod Example Harbor Stamp Example STYLE: HMS STOCK #: 805751 8D MENS 8M MENS LEATHER UPPER LEATHER UPPER BALANCE MAN MADE MATERIALS LEATHER SOLE MADE IN CHINA MADE IN CHINA



Sock Logo Sock logos will be determined by the buyer and noted on the purchase order. Boxes A minimum of two box sizes are required. Shoeboxes should be sized to fit the shoes to minimize movement within the box during shipment. Generally, a men’s size scale from size 6 to 15 will have 3 different sized boxes: 6 to 9.5, 10‐13, 14‐15. Boxes for women’s shoes can generally use one size box for the entire size scale. It’s important to note that in the case where there is an excess amount of room in the shoe box the factory must use sufficient tissue to reduce the available space in order to minimize movement and damage within the box. Poly Bags In the event that you are instructed to package our merchandise using a poly bag with .5 inch holes, the bag must be marked with the following warning: WARNING: Keep this bag away from babies and children. Do not use in cribs, beds, carriages or playpens. The thin film may cling to nose and mouth and prevent breathing. This bag is not a toy. Poly bags are not normally used on our footwear. All poly bags must be approved by buyers before using them. If factory uses poly bag without approval, factory will be subjected to chargebacks.



LABELING All stock orders require case labels and UPC labels on shoe boxes. We reserve the right to charge back for any merchandise arriving at our warehouse that has been incorrectly ticketed, packaged, packed, or labeled, as specified in this manual and/or purchase order. The factory is responsible for obtaining case and UPC labels 45 days prior to the x‐factory date and must attach these labels with the required information on it. If the factory fails to obtain labels three weeks prior to x‐factory date resulting in a shipping delay the factory is liable to receive a chargeback. The factory is also responsible to check, and verify that the information on the label is printed correctly. Every effort is made by the suppliers to ensure errors do not happen, however, the factory is responsible to make sure the correct information and labels are placed on the merchandise. Do not ship merchandise that does not have labels. If merchandise is received without these labels you will receive a chargeback. If you have any questions, please contact the buyer whose name is on the order.

LABELING


CASE LABELS Case labels are specific to each carton and represent the actual contents of the carton. They cannot be modified or copied. The case label must not be used if the contents do not match the label exactly, for example, if there are shortages, Harbor must be notified of these shortages and the carton must be clearly marked with the contents. Do not use the case label if the contents do not match 100%. Chargebacks will be applied if this procedure is not followed. Example of Case Label: Placement The case label is to be placed on the short end of the carton in the upper right corner. Example of Placement:

LABELING


CASE LABEL INSTRUCTIONS The purpose of the case label is to connect the physical units of a shipment with the electronic information. Scanning the label and electronically matching it to the information in the factory purchase order. Once this is accomplished and verified, we are able to acknowledge the shipment and book the shipment into our inventory. Industry standards state case labels should not be reused. Case labels are to be applied to the cartons in the following manner. (See diagram below.)

Apply one label, which included the SKU information, to each case or apply an additional case contents label if first label doesn’t include case contents.

Position the label on the “SHORT SIDE” of the box in the UPPER right

hand corner, 2 inches from the top edge and 2 inches from the side edge. If the box height is less than the label, the label can be placed over the

bop edge; however, the barcode must be on the “SIDE” of the carton. Labels should be vertical, with the bar code in picket fence orientation.

Horizontal tilt should be less than 5%. Affix labels using the self‐adhesive backing. Do not use tape. Ensure the

labels are smooth so the bar code can be scanned. DO NOT photo copy labels and apply them to cases. When labels as printed to not exactly match the contents of the carton,

DO NOT USE THEM. The size on the case label MUST be the same size as what is in the box. Contact our Operation Department for replacement labels.

Do not alter the information printed on the labels. You will be charged

back if any manual alterations are done by factory. NO EXCEPTIONS. If you apply the Harbor case labels and discover that they are incorrect,

cover the bar code, and remove the label.

LABELING


BARCODE / UPC LABELS UPC labels are required on every shoebox. THERE ARE NO EXCEPTIONS. The UPC label cannot be modified or copied. Please contact Harbor if any UPC’s are missing. Example of a UPC Code: Placement The UPC label is placed in the lower right corner of the box end. The logo is not to be covered if at all possible. Example of placement of UPC: Box and case labels should be received within two to three weeks after receipt of the purchase order. Please contact Harbor if you do not receive them within this time. Factories are responsible for making sure that these labels are received and applied in a timely manner.

LABELING


LABEL SUPPLIERS (Stock UPC and Harbor Case Labels) We provide label data files to the following suppliers and the factory orders the labels from the supplier. The factory is responsible for all label costs including freight and handling. COUNTRY SUPPLIER CONTACT

China Avery Dennison Rex So +852 31914132

[email protected] El Salvador Duramas Janeth Interiano [email protected] India Paperscape Mr. Sanjay Hans

[email protected] Mexico Avery Dennison Rex So +852 31914132

[email protected] Vietnam Avery Dennison Rex So +852 31914132

[email protected] Bangladesh Paperscape Mr. Sanjay Hans

[email protected]

Ethiopia Paperscape Mr. Sanjay Hans [email protected]

For countries not listed, please contact Harbor for label supplier. If a factory has the capability of producing labels to our specs, Harbor will provide a weekly file of the UPC and case label information. Please email 0 for barcode specs.

LABEL SUPPLIERS


CARTON REQUIREMENTS All merchandise must be packed in corrugated cartons with minimum burst strength of 125 pounds. Maximum carton dimensions: 32 inches x 17 inches x 15 inches Maximum carton weight: 50 pounds Please contact us for approval is carton weight or dimensions exceed Harbor’s maximums listed above.

CARTON PACKING INSTRUCTIONS

Only one purchase order must be packed in a case

Shoe boxes must be facing the same way

Shoes must be packed rows of six (either one or two rows). Please note: The

factory will be charged back if not followed.

Example of 12 pair packing Example of 6 pair packing

UPC labels must be facing up when the top of the carton is opened

Pack only one style number packed in a case.

Pack only one width in a case.

Pack only one size in a case.

No shorts or substitutions without prior approval

CARTON REQUIREMENTS


CARTON PACKING INSTRUCTIONS (Continued)

Cases must be sealed with Harbor Footwear security tape on the top and bottom

closures in an “H” pattern. Tape must be Harbor Footwear Tape (White and

Blue). Tape must be at least 2.5 inches wide. Harbor logo must be used.

Example of Harbor Tape:

Do not use staples for top closure

Do not glue the top closure

Do not use straps or bands to secure cases

Do not use tape or label over any case markings and/or labels

Shoeboxes should be packed in a way to minimize movement during shipment.

If the shoeboxes move too much they will become scratched or damaged.

Please add filler only if approved by Harbor.

All cartons must have the below INSPECTION LABEL applied to the TOP and

BOTTON of the carton. This label helps protects us and the factory from shoes

being pilfered during transportation.

Example of Inspection Label:

CARTON REQUIREMENTS


CARTON PACKING INSTRUCTIONS (Continued)

Please note: There are sometimes exceptions on packing. Harbor from time to time will allow a factory to pack mix cartons in an end carton or ship carton that are incomplete (Cartons not packed in 6 or 12 pairs). For these mixed or incomplete cartons, all carton contents must be clearly marked on outside of carton and NO case label will be used unless labels are provided. IMPORTANT: Factory is not allowed to ship cartons that are mixed, incomplete, or without labels unless approved by Harbor in advance or chargebacks will be assessed.

CARTON REQUIREMENTS


CARTON MARKINGS All cartons are to be stenciled marked or printed directly on carton with the following information. Short side Factory PO# Stock # Color Size Grid Indicating Size and Quantity (Solid Case Packing) Size grid Indicating Units by Size (Prepack) Carton weight and dimensions Carton sequence – i.e.: Carton ____ of ____ Carton count identification by purchase order: for example, PO# 123456 1 of 3,

2 of 3, 3of 3 Case label on upper right of short side

Long side Factory PO# Division name in diamond (Harbor or Bass) Port of Entry Carton count identification by purchase order: for example, PO# 123456 1 of 3,

2 of 3, 3of 3 Country or Origin

Carton markings should be easily read from a distance of at least three feet. (Approximately half‐inch to one‐inch lettering must be used.)

CARTON REQUIREMENTS


PURCHASE ORDER SHIPPING REQUIREMENTS AND INSTRUCTIONS Improving the shipping process starts by having 100% compliance at origin to ensure that our products and documents are delivered to our designated consolidators and forwarder in a timely and accurate basis. 100% compliance guarantees less delays and avoids additional handling costs. What is Harbor’s definition of on time?

Shipment is delivered to the forwarder by the x‐factory date All orders are expected to be handed over to the freight forwarder by the x‐factory date agreed upon at the time of order acceptance.

Delays must be advised ASAP and must be approved by the buyer. All delays are

subject to penalty or cancellation. Orders must be booked with forwarder 14 days prior to the x‐factory date.

Orders not booked 14 days prior to the x‐factory date are subject to penalty or cancellation.

The shipping order form must be completed and a copy sent to both the forwarder and Harbor.

Harbor will work with freight forwarder on the actual vessel booking details.

PO SHIPPING REQUIREMENTS


ORDER TIMELINE

Note: For all Mexico purchase order shipments, ex‐factory date means goods must be delivered to Harbor’s broker located in Laredo, TX.



The following shipping documents for stock orders are required to be turned over to our Freight Forwarder, and a copy must be emailed to [email protected]

COMMERCIAL INVOICE The commercial invoice should contain the name, address and bank information of the vendor. This should include the purchase order number listed with the stock number, quantity and value.

INTERIM FOOTWEAR INVOICE (IFI) For footwear, the IFI is an additional invoice required by U.S. Customs. It is used to determine the correct footwear classification. The IFI is prepared before the Purchase Order is released. With each shipment, the factory produces a copy of the IFI, signs it, completes the date and forwards a copy of the IFI to the Freight Forwarder.

INSPECTION CERTIFICATE

U.S. CUSTOM’S IMPORTER SECURITY FILING (ISF/10+2) An ISF Form must be submitted for all ocean freight shipments prior to shipping. Copies of the ISF Form are located in the FORMS section of this site.

PACKING LIST The packing list itemizes the contents of the shipment and is generated by the vendor.

Examples of above documentation are available at: http://harborftw.com/factory_compliance_guide/



BROKER INFORMATION AND DOCUMENT REQUIREMENTS Consignee: Harbor Footwear Group LTD. / Harbor Wholesale LTD. 55 Harbor Park Drive Port Washington, NY 11050 Notify Party: Notify Party for documentation and arrival notices.

Euro Cargo Express, Inc. Att: Terry Marino 20 E. Sunrise Hwy Ste. 305 Valley Stream, NY 11581 Ph.: 718‐978‐0808 Fax: 718‐276‐5443

Port of Entry: New York – Unless otherwise specified Document Requirements: Harbor requires the following documentation for customs clearance:

3 sets of original Bill of Ladings

3 sets of Commercial Invoices

3 sets of packing lists (Listing out details by purchase orders – carton number, carton count, description of goods, quantity by units / pairs, net weight, ‐kgs, gross weight – kgs and total cubic by cartons.

1 Interim Footwear Invoice (IFI) listing each style by its characteristic

1 NAFTA Certificate (If applicable)

1 Certificate of Origin (If applicable)

1 Inspection Certificate Documentation is to be sent via courier at the factory expense to be received by our office no later than 5 days prior to the eta date of the shipment. Documentation received late after the eta which would incur any expense of Harbor to expedite shipment or to pair demurrage charges at terminals will be charged back to the factory.

BROKER INFO AND DOC REQUIREMENTS


Send original documents, along with the XF date of the order, vessel name, ETD and ETA dates to: Harbor Footwear

Attn: Lucretia Gray 55 Harbor Park Drive Port Washington, NY 11050

BROKER INFO AND DOC REQUIREMENTS


FORWARDER CONTACTS Euro Cargo Express Asia Ltd.

A/K/A: ECX Global Logistics

Unit 1908-10, Prosperity Centre, 25 Chong Yip Street.,

Kwun Tong, Kowloon, Hong Kong

Tel: (852) 2191 2151 Fax: (852) 2790 1103

Name: Email Title Phone

Alan Fung [email protected] General Manager (852) 9260 8602

SK Lo [email protected] Accounting Manager (852) 9221 1901

David Chun [email protected] Sales Manager (852) 6185 1721

Loretta Liu [email protected] Ocean Operation Manager (852) 9646 1018

Russell Chang [email protected] Air Operation Manager (852) 9733 2307

Shanghai Euro Cargo Express C/O TFS Freight International, Inc. Huamin Empire Plaza Suite 22j 726 West Yanan Road, Shanghai, China 200050 Tel: +86-21-62528080 Fax: +86-21-52398465 NAME POSITION / TITLE E-MAIL Sara Zhang District Manager [email protected] Annie Xu Operation (Air) [email protected] Tiffany Operation (Air) [email protected] Sunny Sun Operation (Ocean) [email protected] Danny Operation (Ocean) [email protected] Brandon Operation (Ocean) [email protected] Xiamen Euro Cargo Express C/O TFS Freight International, Inc. Rm303 Haitian Logistic Center,No.1 Huli District Xiamen China 361006 Tel: 86 592 5880711;5880722;5880364 Fax: 86 592 5800110 NAME POSITION / TITLE E-MAIL Jessica Liu Operation (Ocean & Air) [email protected] Candy Operation Ocean & Air) [email protected] Lynn Chen Operation (Ocean& Air) [email protected]

FORWARDER CONTACTS


Beijing Euro Cargo Express C/O TFS Freight International, Inc Room 616 Longhui Mansion No.1 Nongguangnanli, Chaoyang District, Beijing 100021 Tel: +86-10-87373607 Fax: +86-10-87372529 NAME POSITION / TITLE E-MAIL Harry Tian Manager [email protected] Hallie Zhang Oper (Air&Ocean) [email protected] Sunny Liang Accounting [email protected] Qingdao Euro Cargo Express C/O TFS Freight International, Inc. No.54 Zhangzhou Er Road Hong Kong Garden 14FL RM 1406 Tel: +86-532-85776211 Fax: +86-532-85776212 NAME POSITION / TITLE E-MAIL Jack Wan Station Manager [email protected] Cindy Yan Accounting [email protected] Phyllis Chen Operations Manager [email protected] Serena Wang Operations(Air) [email protected] Sara Fu Operations (Ocean) [email protected] Violet Zheng Operations (Ocean) [email protected] TAIWAN Taipei Euro Cargo Express C/O TFS Freight Services (Hk) Limited 9f-3, No. 139, Song Jiang Road, Taipei 104, Taiwan, R.O.C. Tel: +886-2-2503-8515 Fax: +886-2-2503-8216 NAME POSITION / TITLE E-MAIL Jonh wu Regional Director [email protected] Serissa Ho General Manager [email protected] Katy Tsai Operations (Air) [email protected] Sharon Fang Operations (Ocean) [email protected] VIETNAM Hochiminh Euro Cargo Express TFS FREIGHT INTERNATIONAL SERVICES J.V. CO. No 02 Nguyen Van Trang street, Dist 1, HCM City, Vietnam Tel: (+848) 39259601-5 - Fax: (+848) 39259606 NAME POSITION / TITLE E-MAIL Son Tran Operation (Air & Ocean) [email protected] Twister Operation (Air & Ocean) [email protected] Eden operation (Air & Ocean) [email protected] Hanoi Euro Cargo Express C/O TFS Freight Internacional Services J.V. Co. Room 403ª, 4flr ,Thang Long Building, 105 Lang Ha Str. Dong Da District NAME POSITION / TITLE E-MAIL Son Tran Operation (Air & Ocean) [email protected] Twister Operation (Air & Ocean) [email protected]

FORWARDER CONTACTS


INDIA CONTACTS BLUEMOON LOGISTICS (P) LTD B-56A, SECOND FLOOR, SECTOR 7 NOIDA - 201 301, U.P, INDIA SHIVENDRA SINGH NAME POSITION / TITLE E-MAIL Shivendra Singh Director [email protected] Neeta Overseas Coordinator [email protected] Deepak Pre-Alert division [email protected] USA MAIN CONTACTS Euro Cargo Express, Inc. 20 E. Sunrise Hwy Ste. 305 Valley Stream, NY 11581 Ph.: 718-978-0808 Fax: 718-276-5443 NAME POSITION/TITLE E-MAIL Carlo Paravani President [email protected] Fabio Bassotto Account Executive [email protected] Hernando Correa Accounting Manager [email protected] Alejandro Silvestre JFK Operation Manager [email protected] Terry Marino Licensed Broker [email protected] Arnaldo Cepeda Operation Supervisor [email protected] Distribution Dept. Distribution [email protected] Miami Office 3051 NW 75th Ave; Miami, FL 33122 Tel (305) 436-1130 Fax (305) 436-1189 NAME POSITION/TITLE E-MAIL Barbara Hiebendahl Marketing Director [email protected] Elio Lorenzo Imp./Exp. Manager [email protected] Reinaldo Ramos imp/Exp coordinator [email protected] Los Angeles Office 6033 W. Century Blvd. Suite 780 Los Angeles, CA 90045 Tel (310) 338-0050 Fax (310) 338-0030 NAME POSITION/TITLE E-MAIL Hernan Franco Imp./Exp. Supervisor [email protected] William Estrada imp/Exp coordinator [email protected] Mexico Claudia Garza Border Brokerage, Inc. 302 International Blvd. Laredo, TX 78045 956.722.0790 956.722.0461 [email protected]

FORWARDER CONTACTS


PAYMENT TERMS Payment will be made only after receipt of the following documents, sent to the attention of Israel Weintraub to [email protected] Or fax COUNTRY CODE + (516‐621‐4957). (1) Copy of original commercial invoice (2*) Copy of original On Board Bill Of Lading, OR copy of original Airway Bill, OR copy of original dated Freight Cargo Receipt (3**) Copy of original Inspection Certificate from Harbor's Agent. (*) Shipments made from Mexico, terms of sale are CIP Laredo Texas as receipted (FCR) by Border Brokers. (**) Where no Harbor agent exists xx% of the commercial invoice amount will be paid based on receiving documents listed in (1) and (2) above. The balance of xx% will be paid within 10 business days after receipt and inspection of goods in Port Washington, NY. The following bank information is needed to be able to wire payment:

Complete name of beneficiary

Complete address

Complete name of bank

Complete bank address and branch name

Bank account number

Swift Code Number OR IBAN Number, if applicable or Correspondent Bank, if applicable their ABA or Swift Code Number.

Original documents are to be couriered (prepaid) to the attention of Israel Weintraub in our Port Washington N.Y. office. The cost of this delivery is borne by the beneficiary. Original documents are to arrive at least 10 days in advance of the vessels arrival, so as to give us enough time to review and process with our customs broker and schedule transit. Failure to send documents timely, causing storage/demurrage or any other fees or charges will be charged to your account and will bear a handling charge.

PAYMENT TERMS


FACTORY COMPLIANCE POLICY Our Factory Compliance Policy is intended to recover the additional cost incurred as a result from shipments that do not meet our requirements. Below you will find the listing of matters subject to processing charges and the applicable processing charge rate.

PACKAGING AND LABELING VIOLATIONS

Merchandise missing UPC ticket $25.00 per case plus $0.50 per pair

Illegible UPC ticket or case label $25.00 per case plus $0.50 per pair

Incorrect UPC tickets or customer price tickets where required $25.00 per case plus $0.50 per pair

Missing case label $25.00 per case

Mixed sizes packed in carton $25.00 per case plus $0.50 per pair

Incorrect UPC ticket or label on merchandise $25.00 per case plus $0.50 per pair

UPC ticket or label affixed improperly $25.00 per case plus $0.50 per pair

Incorrect product description or information on UPC ticket or label $25.00 per case plus $0.50 per pair

Packing case label and contents do not agree $25.00 per case plus $0.50 per pair

Box / Package with incorrect or no packing materials $25.00 per case plus $0.50 per pair

Shortages Landed Cost per pair All violations carry an administration fee

$50.00* (*On first offense and elevate as similar occurrences repeat)

Photocopies case or UPC label $25.00 per case plus $0.50 per pair $50.00 Late or incomplete documents Storage charges, additional trucking charges

if applicable and any legal costs if applicable. $25.00 per case plus $0.50 per pair $50.00

Labor charges are calculated at a rate of:

$22.74 per hour as of 11/2013 or amount charged By customer.

DAMAGED ITEMS

Incorrect or missing product labeling or marking $25.00 per case plus $0.50 per unit plus cost of damaged goods

Purchase Orders that require special inspection $22.74 per hour inspection charge $250.00 per PO plus Cost of damaged goods

FACTORY COMPLIANCE POLICY

Factory Compliance Manual - harborftw.comharborftw.com/factory_compliance_guide/Harbor Footwear...

Documents

Transcript of Factory Compliance Manual - harborftw.comharborftw.com/factory_compliance_guide/Harbor Footwear...