Fact Sheet

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Page 1 Worldwide Media Relations Phone: (872) 825-2640 E-mail: [email protected] After-hours duty pager: (281) 354-0240 Updated July 2013 United is the world’s leading airline and is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. Highlights of United Airlines include: The World’s Leading Airline World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size) Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide Optimal hub locations in 10 cities, including hubs in the four largest cities in the United States Hub Cities Domestic Chicago O’Hare International Airport Cleveland Hopkins International Airport Denver International Airport Houston George Bush Intercontinental Airport Los Angeles International Airport Newark Liberty International Airport San Francisco International Airport Washington Dulles International Airport Guam A. B. Won Pat International Airport International Narita International Airport (Tokyo, Japan) World’s Most Comprehensive Route Network 373 Destinations (airports served) 228 Domestic destinations (airports served) 145 International destinations (airports served) 62 Countries Served 5,341 Daily Departures 140 Million passengers in 2012

Transcript of Fact Sheet

Page 1: Fact Sheet

Page 1Worldwide Media Relations Phone: (872) 825-2640 E-mail: [email protected]

After-hours duty pager: (281) 354-0240

Updated July 2013

United is the world’s leading airline and is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. Highlights of United Airlines include:

The World’s Leading Airline

• World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States

• A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)

• Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide

• Optimal hub locations in 10 cities, including hubs in the four largest cities in the United States

Hub CitiesDomesticChicago O’Hare International Airport Cleveland Hopkins International AirportDenver International AirportHouston George Bush Intercontinental AirportLos Angeles International AirportNewark Liberty International Airport San Francisco International AirportWashington Dulles International AirportGuam A. B. Won Pat International Airport

InternationalNarita International Airport (Tokyo, Japan)

World’s Most Comprehensive Route Network

373 Destinations (airports served)

228 Domestic destinations (airports served)

145 International destinations (airports served)

62 Countries Served

5,341 Daily Departures

140 Million passengers in 2012

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Page 2Worldwide Media Relations Phone: (872) 825-2640 E-mail: [email protected]

After-hours duty pager: (281) 354-0240

Updated July 2013

World-Class Global Network

Comprehensive Domestic Network

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Page 3Worldwide Media Relations Phone: (872) 825-2640 E-mail: [email protected]

After-hours duty pager: (281) 354-0240

Updated July 2013

Employees

Airport Operations and Cargo 26,216

Food Services (Chelsea) 2,376

Customer Contact Centers 3,436

Flight Operations 10,460

Inflight 21,355

International 4,454

Management / Admin 11,475

Technical Operations 8,741

TOTAL 88,513

Leadership

Jeff Smisek Chairman of the Board, President and Chief Executive Officer

Mike Bonds Executive Vice President Human Resources and Labor Relations

Jim Compton Vice Chairman and Chief Revenue Officer

Bob Edwards Senior Vice President and Chief Information Officer

Jeff Foland Executive Vice President Marketing, Technology and Strategy

Nene Foxhall Executive Vice President Communications and Government Affairs

Brett Hart Executive Vice President General Counsel and Secretary

Pete McDonald Executive Vice President and Chief Operations Officer

John Rainey Executive Vice President and Chief Financial Officer

Frequent Flyer ProgramUnited’s MileagePlus is the world’s most rewarding loyalty program, with a wide array of travel, credit card and retail partners. MileagePlus members may earn elite travel benefits, including Premier Access airport services, and have access to one of the most extensive merchandise redemption programs in the industry. With United’s industry-leading global route network, no other airline offers more destinations for award travel.

Member LoungesMore than 45 United Clubs in 38 airports worldwide offer members complimentary bar service, light snacks and beverages; business amenities such as Wi-Fi, conference rooms and workstations; and personalized assistance with reservations, seat selection, upgrades and boarding passes.

Stock TickerUnited Continental Holdings, Inc., is listed on the New York Stock Exchange under the ticker symbol UAL and began trading on Oct. 1, 2010.

United delivers leading customer service, meaningful profitability and sustainable long-term value for our shareholders.

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Page 4Worldwide Media Relations Phone: (872) 825-2640 E-mail: [email protected]

After-hours duty pager: (281) 354-0240

Updated July 2013

Mainline Fleet FactsTotal Operating Mainline Fleet: 695Narrow-bodyAirbus A319: 55Airbus A320: 97Boeing 737 (500/700/800/900): 240Boeing 757 200/300: 150

Wide-bodyBoeing 767 (200/300/400): 51Boeing 777-200: 74Boeing 747-400: 23Boeing 787-8: 6

Regional Fleet FactsTotal Operating Regional Fleet: 569< 50-Seat Aircraft: 34Bombardier Q200Embraer 120Embraer 135

50-Seat Aircraft: 356Bombardier Q300Canadair CRJ 200Embraer 145

> 50-Seat Aircraft: 179Bombardier Q400Canadair CRJ 700Embraer 170

(Only includes aircraft operated under capacity purchase agreements.)

Adria AirwaysAegean AirlinesAir CanadaAir ChinaAir New ZealandANAAsiana Airlines

AustrianAvianca TacaBrussels AirlinesCopa AirlinesCroatia AirlinesEgypt AirEthiopian Airlines

Eva AirLOT Polish AirlinesLufthansaScandinavian AirlinesShenzhen AirlinesSingapore AirlinesSouth African Airways

Swiss International AirlinesTAMTAP PortugalTHAITurkish AirlinesUnitedUS Airways

Star Alliance Member CarriersThe Star Alliance network is the leading global airline network, with the highest number of member airlines, daily flights and destinations of any other airline alliance network. It was established in 1997 as the first truly global airline alliance to offer customers convenient worldwide reach and a smoother travel experience.

United is a founding member of Star Alliance. The 28 member airlines of Star Alliance offer more than 21,900 daily flights to 194 countries worldwide.

Other PartnersAer LingusAeromarAmtrakCape AirGreat LakesHawaiian Airlines

Island Air Jet AirwaysSilver Airways

Contracted Regional CarriersUnited ExpressCape AirChautauqua AirlinesCommutAirExpressJet Airlines GoJet Airlines

Mesa Airlines Republic AirwaysShuttle America Silver AirwaysSkyWest AirlinesTrans States Airlines

Frequent Flyer ProgramMileagePlus

Operating BrandsUnited Express® p.s.(sm) United Cargo(sm)United Services