Facilities and breakroom qrc

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Paper Towels Bath Tissue Cleaner #44817511 #963795 #15949Q Hand Sanitizer Coffee Snack #40090 #80273 #22888 Facilities & Breakroom Facilities & Breakroom

Transcript of Facilities and breakroom qrc

Page 1: Facilities and breakroom qrc

Paper Towels Bath Tissue Cleaner

#44817511 #963795 #15949Q

Hand Sanitizer Coffee Snack

#40090 #80273 #22888

Facilities & BreakroomFacilities & Breakroom

Page 2: Facilities and breakroom qrc

“Quill’s prices are too high compared to my other suppliers”

Rebuttal: Quill.com is always lowering prices to be competitive in the market. If a customer hasn’t compared pricing in

awhile, encourage them to check again Monthly specials, sales, and coupons help make our low prices even lower! Educate the customer on different pack sizes

o A higher price may be explained by a larger pack sizeo Break pricing down to cost per each or a cost per roll (bath tissue, paper towels) for the customer

Top Seller, Best Price items Buy More, Save More – end column pricing Introduce Quill or Brighton brand alternatives to your customers for their cleaning and break room needs Quill’s Rewards program offers 5% back in Quill cash for all purchases over $100 Quill’s Preferred customer’s have the ability to customize pricing on the items used in the office most often,

without having to wait for coupons or specials You receive free shipping on every order, reducing any current shipping charges or mileage expenses

Common Objections

“My office uses a cleaning service”

Rebuttal: Does your cleaning Service provide hand sanitizer and facial tissue for your desk? There could be inflated costs with services

o Customers could be charged full price for items the service purchases on saleo Customer could be charged a flat monthly rate that is more than the monthly sum of the supplies they

need

“I’m just a small office, I don’t need really big pack sizes”

Rebuttal: Quill.com has a wide assortment of pack sizes Small packs to large bulk packs

“Our office doesn’t purchase snacks and beverages for employees; they’re expected to buy their own”

Rebuttal: 1 out of 20 employees leaves the office for coffee daily, leading to lost productivity

o Each trip takes around 20-40 minutes Snacks are important for providing energy and staying focused during the workday Quill offers a vast variety of snack products, from healthy snack alternatives like trailmix to different M&M

candy flavors to supply both your employees and any clients/customers

Facilities & BreakroomFacilities & Breakroom