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    Results - based

    Performance

    Management

    System (RPMS) forDepEd

    Lead, Engage, Align & Do! (LEAD)

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    DepEd

    Vision

    We dream of Filipinos

    who passionately love their country

    and whose values and competencies

    enable them to realize their full potential

    and contribute meaningfully to building the nation.

    As a learner - centered public institution,the Department of Education

    continuously improves itself

    to better serve its stakeholders.

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    DepEd

    Mission

    To protect and promote the right of every Filipino to

    quality, equitable, culture-based, and complete basic education

    where:

    Students learn in a child-friendly, gender-sensitive, safe andmotivating environment.

    Teachers facilitate learning and constantly nurture every learner.

    Administrators and staff, as stewards of the institution, ensure an

    enabling and supportive environment for effective learning to

    happen.

    Family, community and other stakeholders are actively engaged

    and share responsibility for developing life-long learners.

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    DepEd

    Core Values

    Maka-Diyos

    Makatao

    Makabayan

    Makakalikasan

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    The DepEds Strategic Planning Process is aligned with the Results

    framework of DBM-OPIF.

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    Equitable Access to Adequate Quality Societal Services and Assets

    1

    Basic

    Education

    Services

    2

    Education

    Governance

    3

    Regulatory and

    Developmental

    Services for

    Private Schools

    Major FinalOutput (MFOs)

    OrganizationalOutcomes

    Knowledge, skills, attitude and values of Filipinos to lead

    productive lives enhanced

    Filipino Artistic & Cultural

    Traditions Preserved &

    Promoted

    5

    Book Industry

    Devt. Services

    4

    Informal Education

    Services

    -Children

    Television Devt.

    Services

    Sub-SectorOutcomes

    Sectoral Outcomes

    Improved Access to

    Quality Basic Education

    Inclusive Growth and Poverty Reduction

    Societal Goal

    DepEds Framework Based on DBMs OPIF

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    Mandate from DEPED

    The PMS Concept: Development

    Impact

    FOCUS: Performance Measures at the Organizational,

    Divisional or Functional and Individual Levels

    EMPHASIS: Establish strategic alignment ofOrganizational, Functional and Individual Goals

    Strengthen Cultureof Performance and

    Accountability inDepEd

    K to 12

    School Based

    ManagementACCESs

    ImprovedAccess to

    QualityBasic

    Education

    FunctionalLiterateFilipino

    With 21stcenturyskills

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    The framework aligns efforts to enable DepEd to actualize its strategic

    goals and vision.

    VISION, MISSION,

    VALUES (VMV)

    Strategic

    Priorities

    Department/

    Functional

    Area Goals

    KRAs and

    Objectives

    Values

    CENTRAL

    REGIONAL

    DIVISION

    SCHOOLS

    DEPED RPMS FRAMEWORK

    Competencies

    WHAT HOW

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    The DepEd RPMS is aligned with the

    SPMS of CSC which has 4 Phases:

    1. Performance

    Planning and

    Commitment

    3. Performance

    Review and

    Evaluation

    2. Performance

    Monitoring and

    Coaching

    4. Performance

    Rewarding and

    Development

    Planning

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    A systematic approach for continuous andconsistent work improvement andindividual growth.

    What is Performance Management?

    An organization-wide process to ensurethat employees focus work effortstowards achieving DepEds Vision, Mission

    and Values (VMV).

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    Objectives of the Performance

    Management System

    Align individual roles and targets with DepEds direction.

    Track accomplishments against Objectives to determine

    appropriate corrective actions, if needed.

    Provide feedback on employees work progress and

    accomplishments based on clearly defined goals and objectives.

    A tool for people development.

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    RPMS

    Rewards andRecognition

    Training andManpowerDevelopment

    EmployeeRelations

    Job Design andWork

    Relationships

    CareerSuccession HR Planning

    andRecruitment

    Compensationand Benefits

    Agency Planning and andDirections

    RPMS Linkages to Other HR Systems

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    Overall Designof DepEd RPMS

    Lead, Engage, Align & Do! (LEAD)

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    PerformancePlanning

    Q1January

    Mid-Year Review

    July

    Year-End Results

    Q4

    December

    RPMS Cycle

    Non Teaching Positions

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    PerformancePlanning

    Q1June

    Mid-Year Review

    November

    Year-End Results

    Q4

    March

    Teaching Positions

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    Forms

    The mechanism to capture the KRAs, Objectives,

    Performance Indicators and Competencies is thePerformance Commitment and Review Form (PCRF).

    It is a change in mindset!

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    DepEd Forms

    1. Office Performance Commitment and Review Form

    (OPCRF)

    2. Individual Performance Commitment and Review

    Form (IPCRF)

    Managers

    Staff and Teaching - related Employees

    Teaching

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    What =

    Results

    How =

    Competencies+(Results & Objectives

    of a position)

    (Skills, Knowledge &

    Behaviors used to

    accomplish results)

    Components of Performance

    Management

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    Phase 1

    Performance Planningand Commitment

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    1. Discuss Units Objectives

    2. Identify Individual KRAs, Objectivesand Performance Indicators

    3. Discuss Competencies Required andAdditional Competencies Needed

    4. Reaching Agreement

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    1. Discuss Units Objectives

    The Office head discuss the

    offices KRAs and Objectives

    with direct reports. Then,

    break this down to individual

    KRAs and Objectives.

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    2. Identify KRAs, Objectives and

    Performance Indicators

    Identify your responsibilities by

    answering the following question:

    What major results/outputs am Iresponsible for delivering?

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    What is the definition of KRAs?

    KRAs define the areas in which an employee is

    expected to focus his/her efforts.

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    What is the definition of Objectives?

    Objectives are the specific things you need to do,

    to achieve the results you want.

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    SMART Criteria for Objectives

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    Review SMART CriteriaSpecificWell written objectives are stated in specific terms to avoid

    any confusion about what is to occur or what is to improve

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    Measurable

    It is important to define measurements that enable progressto be determined and results to be measured. A measurable

    objective defines quantity, costor quality.

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    Effectiveness

    Effectiveness can include both quality and quantity.

    Example:

    Achieved a rating of 4 in running all batches of train-the-trainers

    program.

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    Efficiency

    To measure cost specifically: money spent, percentage over

    or under budget, rework or waste

    Example:

    Do not exceed Php 100,000 a month in running 2 trainingprograms.

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    Timeliness

    Measures whether a deliverable was done correctly and

    on/before the deadline.

    Example:

    Timely submission of quarterly reports. reports

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    AttainableShould be challenging yet attainable, something the person

    can influence to effect change or ensure results

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    Relevance Objectives that state your share of specific department /

    functional areas goals

    Aligned with the directions of the unit

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    Time BoundObjectives must be time bound.

    Example:

    Achieved running 20 RPMS program within

    2014.

    Responded to all participants suggestions

    one week after the meeting.

    Did not exceed Php 200,000 a month for

    conducting a workshop.

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    Identify Performance Indicators or

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    Identify Performance Indicators or

    Measures (refer to PCPs)

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    Example 1

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    Example 1

    Example 2

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    Example 2

    3 Discuss Competencies Required and

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    3. Discuss Competencies Required and

    Additional Competencies Needed

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    The RPMS looks not only at results, but

    HOWthey are accomplished.

    Competencies help achieve results.

    Competencies support and influence

    the DepEdsculture.

    For DepEd, competencies will be used

    for development purposes (captured in

    the form).

    Why do we have

    Competencies?

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    Managers Competencies

    Core BehavioralCompetencies

    Self Management

    Professionalismand ethics

    Results focus

    Teamwork

    ServiceOrientation

    Innovation

    LeadershipCompetencies

    Leading People

    PeoplePerformanceManagement

    People

    Development

    S ff & T hi

    l d C i

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    Staff & Teaching-related Competencies

    Core BehavioralCompetencies

    Self Management

    Professionalismand ethics

    Results focus

    Teamwork

    ServiceOrientation

    Innovation

    Staff Core Skills

    Oral

    Communication WrittenCommunication

    Computer/ICT

    Skills

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    Teaching Competencies

    Core BehavioralCompetencies

    Self Management

    Professionalismand ethics

    Results focus

    Teamwork

    ServiceOrientation

    Innovation

    TeachingCompetencies

    Note: CB PAST wasused as basis for the

    new PCPs for teachingpositions.

    Achievement

    Managing

    Diversity

    Accountability

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    4. Reaching Agreement

    Once the form is completed :

    KRAs + Objectives + Performance Indicators +Competencies

    1. Rater schedules a meeting with Ratee.

    2. Agree on the listed KRAs, Objectives,

    Performance Indicators and assigned Weightper KRA.

    3. Where to focus on the Competencies

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    Rater and Ratee agree on the

    Key Result Areas (KRAs),

    Objectives, PerformanceIndicators and assign Weight

    Per KRA and sign the

    Performance Commitment

    and Review Form (PCRF).

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    Phase 2Performance Monitoring

    and Coaching

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    1. Performance Tracking

    2. Coaching/Feedback

    Heart of the RPMS

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    If you want it,

    measure it. If youcant measure it,

    forget it.

    Peter Drucker

    WHAT GETS MEASURED GETS DONE!

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    Why is it important?

    Key input to performance measures.

    Provides objective basis of the rating.

    Facilitates feedback.

    Clearly defines opportunities for improvement.

    Provides evidence.

    No monitoring, no objective measurement.

    1. Performance Monitoring

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    Critical Incidents

    Actual events where good or unacceptable performance was

    observed

    Provides a record of demonstrated behaviors/

    performance

    Effective substitute in the absence of quantifiable data,

    observed evidence of desired attribute or trait

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    STAR Approach

    Situation Task

    Action Result/s

    *developed by Development Dimensions International (DDI)

    W iti S/TAR

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    Writing S/TARs

    Last December, during the work

    planning period,

    you took the opportunity to review our

    units work process. You assembled a

    team of your colleagues and

    brainstormed on improvement ideas.

    As a result, our turnaround time on

    processing promotions was reduced

    from 3 days to 1 day.

    Situation/ Task

    Action

    Result

    *developed by Development Dimensions International (DDI)

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    To be effective in this phase you

    should:

    Track your performanceagainst your plan.

    Use JOURNALS!

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    *developed by the Civil Service Commission (CSC)

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    2. Coaching/Feedback

    For the Raters:

    During Performance Phase

    always:

    Provide COACHING to your

    subordinates to improve work

    performance and behavior.

    Provide FEEDBACK on the

    progress of work performance

    and behavior change.

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    For the Ratees:

    During Performance Phase, always seek the coaching of your

    leader specially when you realize that you needimprovements in your results.

    FEEDBACK: Know where and how to get helpful feedback for

    important aspects of your job

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    Phase 3

    Performance Review and

    Evaluation

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    1. Review Performance

    2. Discuss Strengths and

    Improvement Needs

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    A successful review session should:

    Be a positive experience

    Have no surprises

    Be a two-way discussion

    Well prepared (both sides)

    1. Review PerformanceResults and Competencies

    Note: The Rater should set a meeting with the Ratee.

    Request the Ratee to do self-assessment.

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    Some Pointers on Conducting

    the Review Meeting:

    1. Manage the meeting

    Prepare for the meeting

    Create the right atmosphere

    No interruptions; no surprises

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    2. Enhance or maintain self-esteem

    Express appreciation

    Encourage self-appraisal

    Focus on the performance issue, not on the person

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    3. Be fair and objective

    Base assessments on evidence

    Change the behavior, not the person

    Focus on solving problems or correcting a behavior

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    Performance Evaluation is not:

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    Performance Evaluation is not:

    Attack on employees

    personality

    Monologue

    A chance to wield powerand authority

    Paper activity (compliance)

    An opportunity to gainpogi points with staff

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    Rating Performance

    Compute final rating

    Rate each objective using the rating scale

    Reflect actual results / accomplishments

    Fill up the Performance Evaluation worksheet

    CSCs Revised Policies

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    CSC s Revised Policies

    on the Strategic Performance Management System (SPMS)

    MC 13 s. 1999

    ScaleAdjectival

    Description

    5Outstanding

    (130% and above)

    Performance exceeding targets by 30% and above of theplanned targets; from the previous definition of performanceexceeding targets by at least fifty (50%).

    4

    Very Satisfactory

    (115%-129%)

    Performance exceeds targets by 15% to 29% of the plannedtargets; from the previous range of performance exceeding

    targets by at least 25% but falls short of what is considered anoutstanding performance.

    3Satisfactory

    (100%-114%)

    Performance of 100% to 114% of the planned targets. Foraccomplishments requiring 100% of the targets such as thosepertaining to money or accuracy or those which may no longerbe exceeded, the usual rating of either 10 for those who met

    targets or 4 for those who failed or fell short of the targets shallstill be enforced.

    2Unsatisfactory

    (51%-99%)

    Performance of 51% to 99% of the planned targets.

    1Poor

    (50% or below)

    Performance failing to meet the planned targets by 50% orbelow.

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    *DepEds Competencies Scale

    Scale Definition

    5 Role model

    4 Consistently demonstrates

    3 Most of the timedemonstrates

    2 Sometimes demonstrates

    1 Rarely demonstrates

    5 (role model) - all competency indicators4 (consistently demonstrates)four competency indicators

    3 (most of the time demonstrates)three competency indicators

    2 (sometimes demonstrates)two competency indicators

    1 (rarely demonstrates)one competence indicator

    *will be used for developmental purposes

    2. Discuss Strengths and Improvement

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    Needs

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    Phase 4

    Performance Rewardingand Development

    Planning

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    1. Rewards

    2. Development Planning

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    1. Rewards

    Link to PBIS (EO 80 s. 2012)

    Performance Based Bonus (PBB)

    Step Increment

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    2. Development Planning

    Employee development is a continuous learning

    process that enables an individual to achieve his

    personal objectives within the context of the business

    goals.

    Employee development is a shared responsibility

    among the Individual, Manager, HR and the

    Organization.

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    Steps in Development

    Planning1. Identify development needs

    2. Set goals for meeting these needs

    3. Prepare actions plans for meeting the developmentneed

    sanction learning activities

    resources / support measures of success

    4. Implement Plans

    5. Evaluate

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    Activities which could be

    considered appropriate foremployee development:

    Benchmarking

    Seminars/workshops

    Formal education/classes

    Assignment to task

    forces/committees/ specialprojects

    Job enhancements /

    redesign

    Functional cross-posting

    Geographical cross-posting

    Coaching/counseling

    Developmental/lateral

    career moves Self-managed learning

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    The key elements to a successful learning process:

    30% from real life and on-the-job experiences, tasks

    and problem solving. This is the most important

    aspect of any learning and development plan.

    30% from feedback and from observing and workingwith role modelsmentoring and coaching.

    40% from formal training.

    30/30/40 Learning

    Philosophy

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    Behind every

    successful person,there is one

    elementary truth.

    Somewhere,

    someway,

    someone cared about

    their growth and

    development.

    - Donald Miller, UK Mentoring

    Programme

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