Facilitator GuideMOOCx: Massive Open Online Courses (Traditional)

Components Guiding the MOOC Managing Interactions with Students Continuous Improvement Division of Labor

Guiding the MOOCKeeping Self-Paced Students On Track by Creating Community

Ways to Guide Students

Daily Announcementso Keep students updated, day-by-dayo Keep announcements short – the explanations should be

in the course itselfo Provide encouragemento Redirect students to existing resources (see Managing

Interactions with Students) Open Discussion Forums

o Monitor dailyo Jump in only when necessaryo Reinforce your role often

Managing Interactions with Students

Facilitating Sane Communication Streams

Managing Interactions with Students

Set Expectations for Interactiono Tell students how, when, and why you will communicate with

themo Reinforce your guidelines! o If a student contacts you the wrong way, respond to them to

check out the interaction guidelines and resubmit their question in the right way. Remember, you’re teaching students how to treat you as a faculty leading a new type of learning experience.

Nothing for One Purposeo Every interaction should be documented and shared in another

wayo If you answer an individual email, add that question to the FAQo If there is confusion, solve an individual question in the

Announcements

Managing Interactions with Students

Communicate with Fellow Facultyo Help manage the workload collaborativelyo Minimize Mommy/Daddy interactionso Start the process for continuous improvement

Continuous Improvement

Figuring Out on the Fly What Works Better (Not Best)

Continuous Improvement

Fix it In Flighto If something is causing problems, don’t wait till the next

run of the course, see if you can fix it Track all changes

o Keep a chart of requested and implemented updateso These can then be incorporated into the next course

Reflect on the Whyo Some things won’t be changed during the first or second

runo Try to diagnose what is working and what isn’t and whyo Find a

Division of LaborDecide Who Does What First

Division of Labor Decide Upfront Who Will…

o Post daily announcementso Monitor discussion boards dailyo Monitor email daily

Decide Upfront How…o You will communicate changes, needs & info to fellow

facultyo You will track FAQs for inclusion in the second courseo You will communicate centrally with eLi