Facilitation Mastery - transformperformance.com Facilitation ... Excellent facilitators make it look...
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Mastery Facilitation The Mark of Great Facilitation As anyone who has ever had to undertake the task will tell you, facilitation is not easy. Excellent facilitators make it look effortless. Great facilitation begins long before the doors of the meeting room open: having the appropriate mindset is critical; undertaking the right preparation crucial; and considering carefully why you have been invited and what your audience needs as an outcome are essential prerequisites for success. © Transform Performance 2017
Transcript of Facilitation Mastery - transformperformance.com Facilitation ... Excellent facilitators make it look...
MasteryFacilitation
The Mark of Great FacilitationAs anyone who has ever had to undertake the task will tell you, facilitation is not easy. Excellent facilitators make it look effortless. Great facilitation begins long before the doors of the meeting room open: having the appropriate mindset is critical; undertaking the right preparation crucial; and considering carefully why you have been invited and what your audience needs as an outcome are essential prerequisites for success.
© Transform Performance 2017
To facilitate well is to ‘smooth the way’, to bring different
perspectives together, and to assist the process of
creating new possibilities. Achieving this takes patience,
empathy, authority and humour. At Transform
Performance International we have developed a strong
reputation for our facilitative skills. As one client put it,
“You guys carried the ball and I can honestly say that
EVERYONE commented that it was the best such day
that we have had! Indeed, we spent a lot of time
addressing the "why do you think that it was the case"
and your ears would have been burning as, again,
EVERYONE commented on the facilitation techniques
being vastly superior to those demonstrated by the little
company, McKinsey. Ha! Take that Goliath!”
We prefer not to cite specific detailed examples since
many facilitation sessions are focused upon
commercially sensitive topics. What we can say is that we
train and coach facilitators for a long client list, including:
All these organisations have also retained us for our facilitation skills in a range of forums
– executive meetings, customer seminars, team meetings, large conference events etc.
Additionally, the following clients regularly call upon Transform Performance International
personnel to facilitate for them:
Our Facilitation Mastery Programme
Key points to note:
• The programme is modular, which means that we can customise content and approach
to suit your organisation’s specific facilitation needs
• We can run 2-hour master-classes or 5-day programmes
• We can accredit your programme so that participants gain certified recognition from the
Chartered Institute of Management
© Transform Performance 2017
MasteryFacilitation
© Transform Performance 2017
Content covered:
• Essential facilitator attributes – how do you measure up? Take the initial quiz and find out
• Facilitation basics – definition of trust and how to build it. Learn about the Trustworthiness Quotient™ and how to use it to keep trust in you, high
• Managing your facilitative state – how to adopt ‘High Presence Thinking’
• Using the RADAR™ approach to prepare• Learn 12 Beliefs of Facilitation Excellence - what we
believe is manifest in how we behave• Learn the essential facilitation ‘Power Tools’• Discover the Golden Rules adopted by the best
facilitators• Learn how to ask ‘clean questions’ so that you can
encourage maximum openness from participants with minimal ‘contamination’ from you
• Develop ‘Level 3’ listening prowess, the essential tool in every facilitator’s box
• Understand the balance of verbal and non-verbal communication so you can pick up on moments that might be lost
• Learn a range of commonly used language structures and how to drive to deeper meaning behind the words people use
• Facilitation cross-culturally – what every international facilitator needs to know
• Handling ‘difficult’ people / questions • Summarising skills
Format of the programme• Facilitation is both a rational and emotional process, where the practitioner must use
cognitive and emotional intelligence skills. Our approach is to adopt the same balance
through a blend of experience, reflection, relevant theory and application
• Participants will
o Prepare to facilitate a range of facilitation scenarios
- Practise small group facilitation
- Practise large group facilitation using the World Café methodology and the 7 key
steps for successful outcomes
o Receive in-the-moment feedback from other participants and the programme leader
MasteryFacilitation
Cognitive / Logical: practical, pragmatic, tools and methods
The ExperienceEmotional Intelligence: behaviour, authenticity,
presence, influence and impact
And afterwards?Transform Performance International prefers a blended approach to personal
development. Where appropriate we will encourage our client organisations to bring
participants back together at regular intervals for what we call “Success Reviews”. These
are normally group conference calls where everyone gets to share their post-programme
experience and receive additional coaching support
What next?If you would like to discuss a Facilitation Mastery programme for your organisation, please
contact us here:
MasteryFacilitation
© Transform Performance 2017
Contact
Transform Performance International LLP
7 Lower Woodspeen Court, Lambourn Road, Newbury, Berkshire, RG20 8BLOffice: +44 (0) 1488 658 686 [email protected]
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