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Transcript of Facebook Display pictures: The construction of one's identity in the realm of social networking
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CERTIFICATE
This is to certify that Mr. Tunga Vamshi Raju (10SCMC01) and
Mr. Aditya Deshbandhu (10SCMC02); final year M.A. students for the
academic year 2011-12 at the Department of Communication,
University of Hyderabad have completed this research project under
my guidance.
Dr. Kanchan K Malik
Associate Professor,
Department of Communication,
University of Hyderabad.
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ABSTRACT
The study conducted by us looks at the role played by displayed pictures, an
important part of the visual element of ones online existence on social networking
websites such as Facebook. The study then understands the importance of the
display picture, the role it plays in the social networking experience and the kinds of
images that users use as their respective display pictures. The data that was collected
for our analysis was through a two-step process with both quantitative and
qualitative phases employing a mix methods approach to research.
Our study through its findings then establishes how the display picture
becomes not only a mere extension of ones offline identity online but becomes
paramount in order to create and validate the identity in a transparent culturalspace
such as Facebook. The study then also looks at the various trends that were
prevalent in the way display pictures were selected or modified using editing
software.
The other major area that our study delves into is how the idea of display
pictures appeals to the female gender and how safe the female respondents felt in a
nonymous space such as Facebook. (Zhao et al. 2008)
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CONTENTS
ABSTRACT...II
ACKNOWLEDGEMENT......01
INTRODUCTION....02
STATEMENT OF PROBLEM.03RESEARCH RATIONALE.05
AIMS ANDOBJECTIVES..07
METHODOLGY.08
LITERATURE REVIEW10
FACEBOOK IDENTITY CREATION..15WEBSITE ARCHITECTURE..23WHY THE NEED FOR THE SOCIAL NETWORKING
EXPERIENCE?...............................................................................25
ENCODING AND DECODING..........27EXECUTION OF METHODLOGY...29
QUANTITATIVE DATA29
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QUALITATIVE DATA31GROUP SELECTION..32THE DISCUSSION33
DATA ANALYSIS AND OBSERVATION.35
WHY THE DISPLAY PICTURE36ROLE OF DISPLAY PICTURE ON ONLINE IDENTITY..40TRENDS IN DISPLAY PICTURE........42WHAT MUST A GOOD DISPLAY PICTURE HAVE? ............47DISPLAY PICTURES, PHOTO EDITING, PRIVACY AND
GENDER47
CONCLUSION53
LIMITATION.57
REFERENCES59
ANNEXURE I.64
QUESTIONNAIREANNEXURE 269
TRANSCRIPTIONS OF FOCUS GROUP DISCUSSIONS
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FIGURE 1....36
FIGURE 2....39
FIGURE 3....39
FIGURE 4....42
FIGURE 543
FIGURE 6....44
FIGURE 745
FIGURE 8....48
FIGURE 9...........49
FIGURE 10.....51
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ACKNOWLEDGEMENTS
On the conclusion of our research we would like to thank the following people
for their help, without which the completion of our research would have been
impossible. First and foremost we would like to thank our guide Dr. Kanchan K Malik
for her invaluable advice and support through the course of the various stages of the
research.
We also thank Prof. Vinod Pavarala for helping us start the research by
providing us grounding in various research methodologies as part of our
Communication Research course. We would also like to thank Dr. Usha Raman for
her priceless input in our quantitative research method and helping us refine our
questionnaire and providing face validity to it.
We then would most importantly thank the 120 respondents who were part
of our sample for the research study and the 15 people among them who
subsequently took part in the focus group discussions for their valuable time and
opinion. Our research wouldnt have been possible without them.
Lastly we would also like to thank Mrs. Venkatlaksmi for providing us with the
digital audio recording equipment throughout the qualitative phase of our research
and the Dept. of Communication for this opportunity to work on academic research
as a part of our course.
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INTRODUCTION
The research is to understand the role of Facebook profile pictures with
respect to the online social networking experience. In our research we have
attempted to look at how ones profile picture affect the social life one leads in the
online world. We have looked at how ones social life and offline existence affects
the profile picture. In other words the focus is on the profile picture and its
significance and function in the sphere of social networking.
The focus of the study we have conducted is on the decision making process
of how a certain picture is deemed worthyof being ones profile picture, the various
factors that come into play when that choice is being made as well as the entire
thought process while making that decision. The study also tries to understand how
instrumental these images are in the creation of an online life which is not
necessarily consistent with ones offline life. We have also attempted to understand
how consistent these images are then with the social image being projected by the
users online.
Our study also makes an effort to look at how the nature of pictures chosen
differs with respect to what one seeks out of his/her social networking process. We
endeavour to look at these pictures as messages and from the perspectives of
encoding and decoding these messages to make interpretations. This is done in order
to get a clearer idea of what effect the pictures have on the viewers, what messages
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are construed by them, and how do online users arrive at these judgements (Stuart
Hall, 1992).
The primary questions we have attempted to answer through this study are:
1. How do issues like Gender, Privacy, Identity, and social insecurity influencethem?
2. What makes participants (users of social networking sites) to choose displaypictures?
STATEMENT OF THE PROBLEM
We feel this research is important at this juncture as we are at the crossroads
where the bubble of the social networking phenomenon has clearly become large
enough for the world to notice and it has become an exciting prospect for online
existence. Another issue is that though social networking has become the latest
trend to take the internet by storm, there has been no possibility to convert the
millions of users online into viable sources of revenue. The problem has been that
economically the trend has yet to realise its full potential. Our study however does
not look at the economic aspect but has been carried out at time of this uneasy
economic climate.
In our study we are attempting to analyse the effect of profile picture on the
entire social networking experience. Though most of the research that has been
conducted on social networking has largely looked at the need for social networking
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and the way people negotiate with it, not much has been done to look at the profile
pictures as a subject of study. We have looked at this in order to understand the role
of these images and how their importance varies from person to person. Our study
looks at people aged between 17-30 years, which we have loosely define as youth.
The study requires this youth to have a Facebook account for at least a year and that
he or she logs in to the account at least once a week. A person who fulfils these
conditions will be termed a Facebook user.
We have studied and analysed these Facebook users in order to understand
how they use their profile pictures to further their different motives in online social
networking. We look at how these pictures help the users create a nonymous (non-
anonymous) identity online in a network where one is always closely scrutinized and
where every step that one takes is monitored by each and every one in his/her social
network (Zhao et al. 2011). We have looked at the following questions in our
research:
1. What makes participants (users of social networking sites) to choose displaypictures?
2. What makes Facebook users not use pictures of their own?3. How do issues like Gender, Privacy, Identity, and social insecurity influence
them?
4. How often do they change their display picture? What makes them changethe images?
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5. How important are the comments on the display pictures to the users?The study also focuses on the issues of self-representation and identity
creation online, it helps us understand the idea that people want to present
themselves in a positive manner in both the physical and virtual world: being able to
self-present in a positive manner has been tied to physical survival. People are very
self-conscious about their appearances and want to be prepared to look good for
anyone who may be viewing their profile. There are people who want to keep their
age hidden from the public, as they think, showing or revealing their actual age is
not necessary as long as your display picture is attractive.
People who are self-conscious may want to put a great looking picture of
them, in order to get a positive comment, or post to it make their self-esteem higher:
individuals with low self-esteem orient toward self-enhancement while those with
high self-esteem try to protect themselves. Having high self-esteem seems to be a
social compensation for an individual in the virtual world. People like compliments,
looking attractive, and sharing their interests with others.
RESEARCH RATIONALE
The reason for our study is to understand how similar is the online world of
social networking to a traditional social space where people tend to portray
themselves, in the words of Goffman, in the best possible light and thus attempt to
hide their flaws and weaknesses. With social networking, the amount of contact has
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only gone up and visibility has only become higher forcing people to work all the
more hard to portray cleaner and desirable sides of them.
This study attempts to understand how these goals are achieved through
online profile pictures.
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Aims and Objectives of the Study
We have attempted to answer the following questions through our research
in order to get a clear understanding of how Facebook profile pictures affect the
social life of an individual on the website or vice versa i.e. a persons life affecting the
choice of Facebook profile picture? The earlier questions have been refined after the
review.
After the literature review we have arrived at the following questions that we
feel are the most important to be answered:
1. What are the various factors that one takes into consideration before making acertain picture his or herprofile picture?
2. Does the fact that the picture is well received by ones social network have aneffect on the time period of the picture remaining as the profile picture?
3. How does the number of friends on ones social network affect the frequency ofchanging profile pictures?
4. How consistent are the pictures selected as profile pictures with the virtualidentity one has created on his or her profile?
5. Is there a relationship of some sort between the number of likes and positivecomments received for a profile picture and the number of hours then
consequently spent Facebook?
What message is the user trying to convey through the profile picture?
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METHODOLOGY
METHOD: This study uses explanatory research design from the mix methods
approach to research. The methodology is essentially divided into two stages and as
the design suggests, the quantitative stage will be followed by the qualitative phase.
STAGE 1: Survey method with cross-sectional design will be using a questionnaire as
research instrument.
STAGE 2: Focus group discussions will be used to get us further insights into the
open-ended questions of the research instrument i.e. the questionnaire
The method will be using the follow up model to get more qualitative data to
explain a few questions from the questionnaire via focus group discussions. The
subjects selected for the focus group discussions would be taken from the sample
that was used for the quantitative data.
Our study will be looking at young college going youth between the age
groups of 17-30 years. The sample will be chosen from the city of Hyderabad and the
sample size will be of 120.
OPERATIONAL DEFINITIONS:
1. FACEBOOK USERS: People who have been using the social networking siteFacebook for more than a period of one year who log-in into their accounts at
least once a week. This will be termed in the study as a regular user.
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2. PROFILE PICTURE: Images used by Facebook users to identify with theirprofiles on the website.
STAGE I
SAMPLING METHOD: Purposive-convenient sampling
SAMPLE SIZE: 120
SAMPLING FRAME (PROCEDURE):
I.
The sample selected was purposive in the sense that only people who havebeen using the website for a period of one year or more were selected.
II. The sample comprised students from within the various centres of higherlearning in and around the city. Some students from the Hyderabad Central
University were also chosen due to their proximity, as they could be part of
the repeat-measures validity.
RESEARCH INSTRUMENT: The researchers used a questionnaire as the
research instrument. The instrument of data collection, i.e. the questionnaire was
administered to the selected respondents. The questionnaire was a mixture of open
ended and closed ended questions. A face validity test was also done for the
questionnaire. The questionnaires were researcher administered to aid the Stage II
of the methodology. A copy of the instrument has also been included in the thesis as
Appendix - I.
PRE-TEST:A pre-test of the questionnaire was carried out with about 20 people.
This exercise enabled us to refine and improve the research instrument.
DESIGN: In our study, we used the cross-sectional design for data collection as it
enabled us to get information specific to the time period of our research.
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The cross-sectional design is used when one needs information specific to a
given time; we are using this for our study because it will help us get information
from people about their attitudes, beliefs and habits on Facebook profile pictures at
the time of the survey.
VALIDITY: After the data collection and analysis, we performed a post-test
validity by re-administering the same questionnaires to 15 people of the original
sample to check the consistency of responses by them after a small gap in time.
STAGE II: FOCUS GROUP DISCUSSIONS
Since we are using the explanatory design method we conducted Focus Group
Discussions (FGDs) to glean more information into the various open ended questions
of the survey. Since the questionnaires were researcher administered, we were able
to pick people from within the sample for these discussions.
We selected 20 people from the sample who were willing to discuss the
questions related to our study further. . We held FGDs with three groups of five
people each. The discussions lasted for about an hour or so. The focus group
discussions were audio-recorded, transcribed and analysed for purpose of obtaining
the qualitative data to supplement our quantitative findings. This qualitative data has
been used to explain the trends that emerge from the quantitative phase.
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LITERATURE REVIEW
INTRODUCTION:
Facebook, as a phenomenon per se, has permeated the cyber world today
with its limitless reach, appealing design, and the host of facilities the website has to
offer. It has become a clear favourite and trendsetter in the realm of social
networking. Our research focuses on the aspects of virtual representation in this
realm. In our study, we look at the process of profile picture selection and the
decision process that precedes this selection. We also look at the various factors that
are taken into consideration before a user deems a picture is fit to be his profile
picture.
Our literature review provides clear insights into the whole social networking
process and the way the users negotiate with these websites. The initial part of the
review gives us a clear idea about how the people create identities on Facebook and
how their profile pictures are a part of maintaining that created identity. This enables
us to understand virtual representation and how the use of profile pictures enables
the Facebook experience? Our later part of the review looks at what makes the
people seek the social networking experience from the perspective of the Uses &
Gratification theory (Katz, et. al M. 1974).
Most of the research done in this area has been centred on understanding the
need for social networking and sites such as Facebook, how users negotiate with
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such websites, interact with them, use them and most of all how the phenomenon
has taken the world of internet and cyber-space by storm.
Facebook as a site is unlimited in its potential for connecting people and the
variety of features it offers to various users. This this is evident from the success of
the website in the sphere of social networking in recent years, considering it merely
started off as a social utility that helps people communicate more efficiently with
their friends, family and coworkers (Facebook Factsheet, 2010).
By the end of 2009, 75 per cent of internet users between the ages of 18-24
had an account on a social networking site (Lenhart, 2009). Facebook, the market
leader and trendsetter in social networking, has 500 million active users who spend
seven billion minutes a month using it. This gives us a good idea of how social
networking sites have permeated our internet experience. (Facebook Factsheet,
2010).
In todays world of digital convergence where there is access to the various
media of interpersonal communication on a continuous basis, young adults are heavy
consumers of digital products and consequently are influenced by computer
technology that probably makes them impatient and more demanding for fast
results. These young adults constantly send text-messages and call others in order to
find out current information or to know whats going on. Social networking sites
(SNS) are a useful and convenient tool for staying connected to the events of a
friends life with ease.
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Compared to calling a person and having a conversation in the conventional
way, on Facebook, members can visit a members profile or send them a quick
message to find out what they want to know. Users of social networking sites (SNS)
employ them to have selective, efficient, and immediate reach for their (mediated)
interpersonal communication with others and as an on-going way to seek the
approval and support of other people. Such uses are possible only now through new
technology offered by the Internet.
Moreover, SNS users can update their profile to convey impressions of
themselves and occurrences in their lives to a large audience without contacting
each member of that audience on an individual basis. Research also suggests that the
openness and transparency of SNS is highly popular among users. Many people feel
that this transparency allows them to gain information on others quickly (Urista,
et.al, 2010).
This brings us to one of the more interesting aspects of the online audiences.
According to Dicken-Garcia (1998) when users communicate electronically, they end
up saying what they might never say in person or on the phone. Internet users
sometimes take on new personalities, ages, and genders, all of these exemplified by
less inhibited behaviour (Ruggiero, 2000). She also noted that Internet talk resembles
word of mouth more than newspapers and television, and that, often, users
unquestionably accept information via the Internet that they would not accept so
readily from another medium (p.22).
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This shift to social networking sites for communication related purposes is a
familiar trend today. A social networking site like Facebook has become a virtual
contact portal where one can communicate with friends, acquaintances, colleagues,
with a level of trust and transparency which seems absent in other media of
interpersonal communication.
However, it will not be safe to assume that the access of a social networking
site is easy. The level of familiarity with the internet and the issues of access to the
medium are barriers to the social networking experience. Also, the most important
factor would be to consider the aspect of connectivity. The amount of social
interaction on a website like Facebook will clearly be determined by the availability
of the resource, internet access in this case, and the frequency of internet access.
As expected, internet experience determines the time spent on social
networking sites. People with more diverse internet experience spend more time on
social networking websites than those with less internet experience (Jiyoung Cha,
2008). The number of hours respondents spend on Facebook is directly proportional
to maintaining relationships and passing time motives. Users who most often log into
their Facebook accounts are the ones who go there to maintain existing
relationships, pass time when bored, be entertained or appear cool. Younger users,
females and those interested in maintaining existing relationships through Facebook
have more Facebook friends than users with other interests. As Parks and Floyd
(1996) noted, those who posted more often had developed a greater number of
personal relationships. Studies show that not many people go to Facebook to escape
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from problems in real life or to lessen loneliness by finding companionship. (Pavica
Sheldon, 2007).
This brings us to the following questions:
1. What is the utility of accessing a social networking website such as Facebook?2. How do the users negotiate with such a website? What do they gain from the
experience?
FACEBOOK IDENTITY CREATION
Building a profile on Facebook allows each user to be able to post notes,
photos, links, and videos which he/she can share with friends that is, the users
who are connected to an individuals online social network, and thus granted access
to view the individuals profile. The Home Page allows each Facebook user to be
constantly updated on the most recent postings and interactions with and among
friends. Facebook users can also enable Facebook Chat to instant message online
friends in real time.
All this mixture gives the user a completely networked experience. All the
above mentioned elements of Facebook combine to allow its users to construct an
image or identity to communicate to the greater online community. This identity is
the one that the user extends to other fellow users online and also the identity that
he/she wants other users to accept. In other words, the identity he/she creates on
social networking websites is often the way the user wants to be perceived. (Watson,
et. al 2006)
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Perhaps one of the most telling pieces of self-disclosure or image construction
is the profile photo, the single default photo by which Facebook users choose to
identify themselves within the entire network. It is instrumental in the creation and
perpetuation of that identity which has been so painstakingly created by the user.
(Hum et.al 2011).
However, despite this, not much research has been done on the aspect of
Facebook profile pictures and the very relevance of what messages they can convey,
how instrumental they are in the process of identity creation online on social
networking websites. Regarding profile pictures, Hancock and Toma (2009) noted
that, with the emergence of profile-based social networking sites like MySpace and
Facebook, online self-presentations are no longer limited to text-based descriptions.
The profile photograph is now a central component of online self-presentation, and
one that is critical for relational success (p. 368).
Recent studies have examined the various factors that can be attributed and
examined citing various reasons such as to how users gain social capital by creating
new friendships and maintaining existing ones in the virtual sphere of social
networking (Lenhart, 2009; Valenzuela, et. Al 2009). This in turn leads to the creation
and then the consequent rise of the self-image of the user (Utz, 2010; Zhang, 2010).
All these recent studies are part of a new stream of research on social
networking that wants to point out that the constant use of social networking sites
like Facebook by the young generation of today and the over reliance on computer-
mediated-communication actually not only reinforces ones skills of interpersonal
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communication, but also helps in growth of interpersonal relationships and skills of
socializing with the community at large. One could also at this stage fairly assume
that when friends from the virtual world meet in person in the offline world the
familiarity and rapport they share online will also remain in the personal experience.
As mentioned above, a lot of research studies are now being conducted by
various scholars studying the phenomena of social networking to look at the
platform as to how a user connects with himself/herself and how they represent
themselves in this realm, this is then further taken ahead by researchers who are
now attempting to understand how this representation helps connecting with other
users online.
This brings us back to the concept of Social capital. Social capital as
envisioned by Scheufele & Shah (2000) is a concept that can be broadly segregated
into three domains:
I. Interpersonal,II. Intrapersonal, and
III. BehavioralThe interpersonal domain looks at the various interactions one has with his or
her social network. In the case of Facebook this includes a host of activities that are
available to the user, such as, putting up a status, commenting on a status, picture or
video that is shared by someone in ones social network, chatting real-time with a
member from the network, poking a friend, liking ones status or other posts. In
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short, the website is a paradise for people involved in interpersonal relations on the
virtual platform.
The intrapersonal domain describes the inner emotions and levels of self-
satisfaction within the individual; in this case it would be the user who logs in.
Facebook also has a host of ways for users to even express their innermost emotions.
Creating ones profile on the website enables one to not only share basic information
but also his/her innermost emotions, his/her likes about things such as movies,
books, ideologies, music and his/her interests. The user can network in fan groups
which are classified sub-networks and share his innermost thoughts with likeminded
people. Interestingly, on the homepage of Facebook, the place where one puts in
ones status is called: Whats on your mind?
The behavioral domain involves the individuals participation in civic and
political activities. Facebook and social networking websites may not directly have
content to offer on this aspect but they surely are virtual public spheres for people
who coagulate and consider such issues. Recently, the Anna Hazare movement in
India was popularized and taken forward via Facebook and so were the movements
of liberation in countries of the Middle East, Egypt - in particular where a certain girl
child was christened Facebook by her parents.
However, other studies have revealed that the use of Facebook was found to
be positively associated with higher levels of self-satisfaction and social trust
(Valenzuela et al., 2009). In other words, individuals who regularly and consciously
maintained an online identity felt more connected with their various online friends
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and possessed an overall higher level of happiness and social contentment. This
finding was also supported by Ellison, Steinfield, and Lampe (2007), who concluded
that the perception of being connected to others is partly due to the convenience
and free-of-cost services that Facebook provides, such as daily reminders of friends
birthdays.
Additionally, establishing social connections is positively linked with
establishing a social identity, and Facebook users successfully do this by indicating
membership of certain subgroups (race, gender, sexuality, etc.) and subcultures
(music, movies, etc.) (Pempek, Yermolayeva & Calvert, 2009). Respondents to the
above mentioned study indicated that one of the most important uses of Facebook
was to not only learn information about others, but to reconnect with real-life
friends and older friends that one gradually loses contact with over the years. The
architecture of the website design is such that it enables re-connection of older
friendships and relations that one would have lost in the reclusive lifestyle we lead
today.
One of the largest appeals of Facebook therein lies in the ability to expand and
strengthen ones social network. To highlight another dimension of social capital,
Facebook groups (an application feature that allows a user to join a sub-network of
people with a common interest) have the power to increase civic and political
participation through a reciprocal relationship (Valenzuela et al., 2009). The fact that
young voters use Facebook to communicate their political opinions and that these
(Facebook) groups use the community of registered voters to disseminate political
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information illustrates the effectiveness of Facebook to unite and empower
communities with similar interests and views.
If one of the benefits of Facebook is to bring individuals in a community
together, then it also makes sense that Facebook provides a means for self-
expression in order to form these social, geographical, and political connections. The
idea of self-construction in the public gaze and a setting such as Facebook where
today, ones self representation and portrayal is constantly scrutinized and analyzed
by ones various contacts and the entire social network is critical to our
understanding of how and why individuals communicate on and through social
networking sites.
This makes us arrive at another question and quite an important one which is,
how accurate are these descriptions and images which are created by the various
people on their social networking accounts? Here accuracy doesnt necessarily mean
factual accuracy but a broader aspect as to how accurate is a virtual identity in its
description of the owner of the identity in the true off-line sense.
Zhao, Grasmuch, and Martin (2008, p. 211) identified hoped-for, possible
identities as social networking identities that were not necessarily consistent with
real-life personalities. These online identities were often shaped through positive
word affirmations that described an individual as socially desirable and outgoing
(Zhao et al.).
Furthermore, these identities were carefully constructed to reflect social and
cultural norms; researchers noted that the creation of seemingly separate online
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identities is not an innate behavior, but rather a response to the social conditions
and environment that the individual is placed in.
Researchers have also found that Facebook users generally construct their
self-identity through indirect, mimetic ways that show viewers glimpses of their
personalities instead of explicit, direct cues (Zhao et al., 2008). For example, a
participants Facebook status publicly claimed her love and devotion to her husband.
This behavior not only reinforces what Zhao et al. describes as affirmations of
accepted societal norms (in this case, heterosexuality), but also illustrates how users
create identities through implicit communication, leaving clues for viewers to pick
up and interpret.
Utz (2010) expanded on this theory when she studied online impression
formation through inferences made when looking at an individuals Facebook
friends. When looking at communal traits, which enhance ones social desirability,
respondents judged the level of these traits based on the impressions received from
the individuals friends; that is, the profiles of the individuals online followers (Utz).
This type of online behavior is often equated to nonverbal behavior in traditional
face-to-face communication; context cues derived from implicit sources are
perceived as more indicative of ones identity, thus working to assist greatly with
impression formation (Tidwell & Walther, 2006).
Perceptions of social desirability are not the only inference Facebook users
attempt to determine from others profiles. Walther, et al. (2008) found that the
level of attractiveness of ones friends had a significant impact on the perception of
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attractiveness of the user whose profile was being examined. Additionally, Walther
et al.s results were consistent with Utzs (2010) finding that friends who were
perceived as outgoing and social helped to increase the perception of social
attractiveness of the Facebook user. These perceptions of sociable friends were
formed after analyzing photos and wall posts (Walther et al.).
A Facebook profile then, is the product of not only self-generated information,
but of a combination of that and the inferences made from indirect sources of online
communication. This idea of self-construction in an online environment warrants
further investigation into how subgroups of young adults college students utilize
SNSs to create an image of them. Seventy-four percent of students reported that
their Facebook profiles were accurate representations of themselves (Stern & Taylor,
2007), suggesting that identity construction is a key consideration when determining
which information to post or not.
According to Bugeja (2006), Christine Rosen, a fellow at the Ethics and Public
Policy Center in Washington DC, he commented that Facebook and similar sites are
not really about the fostered connections in the online community, but rather serve
as vehicles by which individuals can participate in ego casting, [which is] the
thoroughly personalized and extremely narrow pursuit of ones personal taste.
Rosen further argues that Facebook users have a tendency to describe
themselves like products (Bugeja, 2006, p. 2). Indeed, a study conducted by Pempek
et al. (2009) found that self-presentation was one of the most popular reasons
college students were attracted to and continued to use, Facebook. Pempek et al.
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argued that perhaps one of the biggest reasons for being attracted to carefully
selected self-presentation is to resolve key developmental issues such as identity
and intimacy development (p. 236).
The findings by Zhao et al. (2008) that established the idea of showing, not
telling, when constructing online identities support our argument that the study of
content of implicit communication cues of Facebook profiles, i.e., profile photos,
would add to the growing knowledge of identity construction in social media
contexts. Mesch and Beker (2010) concluded that the norms of offline self-disclosure
did not necessarily coincide with the separately developed norms of online self-
disclosure. Online self-disclosure was more open and expressive, perhaps due to the
perception of anonymity in online communities (as opposed to face-to-face
interactions) or the more intense need for uncertainty reduction
Foon Hews (2011) review of students uses of Facebook similarly indicated
that greater self-disclosure occurred on Facebook than offline. Whatever the real
reason may be, researchers understand that there are separate rules that establish
and govern the norms of self-disclosure in online identities versus face-to-face
communication settings (Mesch & Beker).
THE WEBSITE ARCHITECTURE
The virtual representation of the individual profile on social networking as
studies dictate is determined by the user interface and the environment friendliness
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of the website. (Papacharissi, 2009) in his work suggests that the website
architecture of Facebook is much more flexible and friendly enabling users to make
more regular and conscious changes to their online profiles where as in the case of a
LinkedIn a similar website with a much more formal setup and architecture this is
not the case.
The primary focus here is that technology not only in social networking sites
but also in other online social spaces functions architecturally, suggesting particular
uses or highlighting technological affordances. Hutchby (2001) explains how
technologies present a collection of technical, social, human and historical
circumstances that are typical of the era within which they come to be.
From this interactions perspective, the communicative affordances of
technology are seamlessly negotiated among individuals, society and the technology
itself, producing technology that is both socially shaped and socially shaping
(Buckingham, 2008: 12; Williams, 1974). A flexible architecture is cognizant of these
affordances, yet permissive of the dialectic process between humans and
technology. While not entirely neutral, fluid architecture highlights technological
affordances without definitively determining behaviour. The more flexible, although
not utterly flexible, architecture of Facebook highlighted the social affordances of the
technologies, whereas the more defined LinkedIn produces a more definitive effect
on human behaviour.
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Why the need for the Social networking experience?
Research existing on this issue suggests the use of the Uses & Gratification
(U&G) framework for understanding this phenomenon. As new technologies present
people with more and more media choices, motivation and satisfaction become even
more crucial components of audience analysis. Not surprisingly, industrial
researchers have been applying U&G theory to a wide range of newly popularized
video media technologies. Even in the sphere of internet and computer mediated
communication Ruggeiro (2000) suggests the use of this very framework. He feels,
the telecommunication revolution has brought a revival to Uses & Gratification
framework.
Further literature and the various studies conducted in understanding the
social networking phenomenon indicate that the Uses & Gratification framework has
been widely used for various reasons and has been quite successful, the application
of the framework to answer research questions has varied from research on privacy
related concerns on social networking to the mere explanation of the working of
social networking sites.
According to the Uses and Gratifications model, a persons social and
psychological factors influence motives for communicating - their gratifications
sought and gratifications obtained. Studies conclude that gender, and to lesser
extent age and education of college students, were important predictors of using
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Facebook to maintain existing relationships and pass time, with women more likely
to do it than men (Pavica Sheldon, 2007).
Facebook could potentially gratify a variety of motivations. People could use
Facebook because they just transferred to a new school and want to find and meet
new people, or to see who is in their art history class so they can call them and find
information about the next test. Some could use Facebook to discover a potential
love interests favourite music, to keep in touch with old friends from high school, to
put off doing work, or just because everyone else is using Facebook.
Though all of these, to varying degrees, seem to be reasons why people use
Facebook, the most prevalent way in which people use Facebook is as a social utility.
Counter to what may be intuitive, the primary way in which Facebook contributes to
socializing isnt by offering a medium through which people can meet and
communicate with others. Instead, its by acting as a virtual watering hole that
dispenses information about peers. (Brett A. Bumgarner, 2007).
The use of this framework at this moment for our research seems an enticing
proposition as we feel it will give us a lot of insight into the various research
questions that we will be looking at in our study.
The closest we have come to our research topic in study of Profile Pictures has
been the research work by Hum et.al. 2011 and they suggest that the research uses
content analysis as the method with the unit of analysis being each persons current
Facebook photograph. The research was quantitative in nature and merely analyses
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the pictures as it gives no insight into the decision making process of the profile
picture selection which is a crucial area of our study.
ENCODING & DECODING
The Facebook profile pictures are essentially in the words of cultural scientist
Stuart Hall messages that are encoded by the users in a certain way. If we extend the
theory of encoding and decoding to our study we can understand that the user has a
certain idea which he would like to convey through his profile picture and the
message/idea is coded in the form of the picture. The viewers who view the image
decode it in a certain way and using the interactivity that is so primary to the new
medium comment on the message. This comment essentially becomes feedback and
thus this ritual of posting profile pictures online becomes a communication process.
Now if we are to only look at the way the message is decoded by the various
viewers then according to David Morley there are three ways the message can be
decoded:
1. INTENDED DECODING: The decoding is done just as was expected by theencoder; in this case the profile picture is understood just in the right context
as envisaged by the Facebook user who uploaded that photograph.
2. OPPOSITIONAL DECODING: This decoding is done in entirely the opposite wayto what the encoder expected.
3. NEGOTIATED DECODING: A form of decoding where the viewer negotiateswith the message and decodes it with respect to his/her experiences and
circumstances.
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Thus we can expect intended decoding only from the closest of friends and family
and that too only a few times. Opposed decoding seems a little farfetched in this
scenario whereas negotiated seems the most plausible way of decoding the
profile pictures that have been posted.
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Execution of Methodology
INTRODUCTION:
This chapter deals with our description of how the methodology was
implemented and gives the reader an insight into our experiences of obtaining the
primary data. It will hopefully give the reader a much more enhanced understanding
of the analysis that follows as well as give a well-rounded understanding of the entire
process and its implementation.
The data collection and analysis stages of the research project have been
immensely enriching both in terms of information that we have collected and what
we have gleaned through the analysis. The process as dictated in the methodology
was a two pronged effort spread over a period of eight weeks in order to obtain the
right kind of information and get a research sample as representative as possible to
do justice to the study.
STAGE I - QUANTITATIVE DATA:
The first stage of the process was about us obtaining data through researcher
administered questionnaires. We started the process by refining the research
instrument by administering the first 20 of the questionnaires after they were
approved in terms of facial validity by our guide Dr. Kanchan K. Malik and the head of
department Dr. Usha Raman. The few complexities that our respondents faced were
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smoothened out and the research instrument was then administered to a sample of
120 people over a period of 20 days.
Our methodology set prior to the data collection stage stated a sample of 100
people implying that we needed hundred, complete and error-free filled-in
questionnaires. Thus to avoid any hassles and hindrances we collected data from a
120 sample group. This exercise was done hoping to eliminate the incomplete,
unfilled and incoherent data samples. However, post collection, on examining the
data collected and the research instruments on a closer level, we arrived at the
conclusion that all the 120 questionnaires were fit to use.
Thus we used the additional responses to increase the sample size and
consequently improve the representativeness of the sample with respect to the vast
population our study hopes to analyse and generalise upon. This seemed fit as the
same sampling techniques were used to obtain the additional sample of
respondents.
ADVANTAGE OF RESEARCHER ADMINISTERED QUESTIONNAIRES:
The data collection process was decided to be researcher administered thus
ensuring that the process was time consuming and repetitive to the administrator
but it ensured that none of the questionnaires were found wanting in terms of
information of any sort. This also enabled us to identify people from within the
samples who were willing to be part of the focus group discussions and thereby
aiding the qualitative stage. The people were identified and selected by the way they
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used and engaged with their display pictures and others display pictures on
Facebook and also by the way they answered the open ended questions in the
questionnaire.
STAGE II - QUALITATIVE DATA:
The second stage of the process as said before was the qualitative phase. In
this stage we were hoping that this exercise would also give us a much better and in
depth understanding of the entire decision making process that goes on when a
regular userchooses a particular picture to be the display picture for ones profile
and the various factors that come into play while making that conscious decision.
The combined use of both quantitative and qualitative methods in research is
generally called triangulation or mixed methods. The qualitative research tool we
chose was focus group discussions as it allows collection of large amount of
information from respondents with different and varying perspectives. Also we feel,
the free flow of ideas and information in the exercise negate the moderators
viewpoints and bias to a considerable extent and the role of the moderator is to just
streamline the chain of thoughts and ideas. Well, one could also say that we as a
team are biased towards focus group discussions as a tool for qualitative research.
As our earlier methodology mentions we had three focus groups of five
people each with a time duration varying from half an hour to three quarters of an
hour and their opinions were taken on the following questions:
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1. What picture do you have currently on your profile? Why is that yourcurrent profile picture?
2.
What qualities do you think pictures should have for being successful
profile pictures?
3. What do you think are the important things to consider when you areselecting a certain picture as your Profile picture?
4. What qualities do you think pictures should have for being successfulprofile pictures?
5. Among all your friends on Facebook, select one picture that you reallyliked and one that you disliked and reasons for the liking and disliking.
6. If you use editing software what kind of editing is it? And how do youthink it improves the picture?
7. On others profile pictures which are edited, that do you like and whatdont you like?
8. What kind of privacy settings do you use on Facebook? How safe do youthink your pictures are on the website?
GROUP SELECTIONS:
The groups were selected with the following criteria into account:
1. Each group had at least 2 high frequency users (people who log in more than 3times a day on a regular basis) and 2 low frequency users.
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2. Each group had at least two female Facebook users to understand how theyengaged with the visual aspects of Facebook. This was done with the hope to
either confirm or challenge the well set stereotype that women generally are
very cautious about their identities on Facebook.
THE DISCUSSIONS:
After the selection of the groups, they were allotted special days and the venues for
the discussion was worked out. It was informed to all participants that the FGDs
would be digitally recorded and later transcribed but their identities will remain
confidential.
The FGDs were kick started with the question: The most important
reasons for which you use Facebook are? This question helped to open them up and
talk a bit about their profiles, and most importantly the way they engaged with the
social networking website and their experiences with it.
The question then used to steer the discussion towards our area of interest
display pictures was: What role does your profile picture play on your FB page? This
question stimulated a variety of answers but it directed the conversation in
directions beyond the scope of the study. Therefore, we interjected them with other
questions which have been listed before (not necessarily in the same order).
The purpose of the exercise was to make the questions more personal and
subjective when compared to the questionnaire and have a more nuanced
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understanding of the Why? aspect of the research questions rather than the
What? aspect which was answered in the questionnaires. This exercise gave us a lot
of information as to how individuals feel about these issues.
The inputs from these exercises were then understood in conjunction with the
quantitative data at the time of analysis in order to lend some richness to the data.
As Srinivas Melkote puts it, to give the numbers their stories.
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DATA ANALYSIS AND OBSERVATIONS
The research as the title suggests was centred on the focal point of display
pictures and the various roles played by them in the entire social networking
experience. According to the pre-existing literature that we came across during our
literature review, we found the work of Zhao et.al (2008) on Identity construction on
Facebook: Digital empowerment in anchored relationships very similar to the
concepts we were working on and we borrowed the overlying framework of the
study for streamlining and focussing our research.
The findings of Zhao et.al indicated that there were three ways in which the
users created their online identities and persona, namely, the visual, the
enumerative and the narrative. Any of the users at a time used all the three ways to
forge their respective identities but in varying proportions. The study then proved
that 91 per cent of the users relied on the visual narrative i.e. the use of pictures, and
our study focuses on this visual narrative alone.
Here we must also make it very clear to tell the reader that all the primary
data that has been used for analysis has been taken from the quantitative and
qualitative phases of the data collection process. The Facebook profiles of the
individual respondents have not been visited as part of the methodology. Thus the
word of the respondent is accepted as true and factual. The data analysis also is
presented in a fashion where we have grouped similar questions pertaining to a
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certain theme in a single subsection of the chapter and as a consequence all
questions in the questionnaire havent been answered individually.
WHY THE DISPLAY PICTURE?
Our data of the 120 respondents indicated that an overwhelming 119 of them
used display pictures on their profiles, which was a whopping 99.2 per cent of our
sample (see figure1). We attribute the jump in the figures to the constant changes in
the web architecture of the website and the friendlierit gets with every new update
in design (Papacharissi 2009) and to the fact that the website has gained immense
popularity among internet users worldwide post 2008.
Figure 1
The question which then comes to mind is a more obvious one which is if
Facebooks display pictures are so immensely popular then, what role they play on an
individuals profile and what benefits does the user get from the whole exercise?
People with
display
pictures
99%
People
withoutdisplay
pictures
1%
People using display pictures
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Our study answers the question to a large extent both quantitatively and
qualitatively and at the same time challenges the existing view in similar studies that
the display picture is an extension of the online identity. Our study indicates that at
least 85 per cent of our sample (101 people out of 120) felt that the display picture
lent a certain amount of credibility and validity to their profile. In other words what
could be said is that the display picture now is part of the identity creation process
and probably plays the biggest role in the establishing of the identity.
The availability of the display picture now not only acts as a tool of
identification but also as a filter in terms of search as the glimpse of the image helps
the user identify the person he or she wants to get in touch with. As one of our
respondents in the focus group discussions said, My profile picture distinguishes me
from all the other people who have the same names as mine; it helps me be
identified by people searching for me online. One needs to accept the fact that
when one searches for a particular name online on Facebook today to add to ones
friend list, consequently one drowns in a sea of names and is then hit by a shroud of
uncertainty on the fact who is one searching for. In such a situation, the display
picture plays the role of a distant beacon as one can clearly distinguish between the
wanted and the unwanted with its help.
These analyses, as a consequence, take us to two very important questions
which are, if the display picture is actually as important as the primary data collected
suggests then, how many people use pictures of themselves as their display pictures?
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Is it not a common trend to see images of sceneries, flowers and random images as
display pictures?
The results to this question indicate a trend which has not been pinpointed as
of yet by other studies, the necessity to be searchable and identifiable on the
internet easily has caused a huge spurt in the number of people who use images of
themselves as their display pictures as opposed to 2008 when the Zhao et.al study
was done where, out of a sample of 63 people a mere 27 of them (about 43%) used
pictures of themselves as display pictures.
The new trend we are pointing out has seen a consequent decline in the use
of non-personal images (images where the user is not in display) as display pictures
as these images have an adverse effect in the process of searching and identity
confirmation. This trend of confirmations in turn sees its origins in the fact that the
website as such has tried to project an image oftransparencywhich seemed hitherto
impossible with the decentralised nature of the internet as a medium.
Our primary data indicated that only a mere 10 people did not use
photographs of themselves as display pictures at the time at which the study was
conducted. Implying 110 people used photographs of themselves as display pictures
to facilitate easy identification and search online in the social networking sphere of
Facebook. These statistics translate to 92 per cent of the sample clearly indicating
that a lot more people use display pictures as a tool to establish their online
identities rather than merely as an extension of their online identity (see figure 2).
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The growth itself in the trend of using pictures of the self as display pictures in the
two studies is over 100 per centin a time span of about 4 years (Figure 3).
Figure 2
Figure 3: Zhao et. al v/s Deshbandhu, Tunga
In one of the focus group studies we conducted, all the members were
unanimous in acceptance to the fact that the display picture was ones window to
People using
display
pictures of
themselves
92%
People using
other
pictures as
display
pictures
8%
What kinds of pictures are being chosen?
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the rest of the world of social networking and if one had a clear identifiable image
of themselves as a display picture then one was tapping into the vast potential that
the concept ofdisplay picture had to offer to a user on Facebook in terms of cyber-
social capital and acceptance.
ROLE OF DISPLAY PICTURES ON THE ONLINE IDENTITY:
The question that we will now look at is the role that display pictures play in
the process of online identity creation. This aspect is one where our study found
similar results to that of Zhao et.als 2008 study as more or less a lot of people did
feel that the Facebook display picture needed to be consistent on 2 very distinct
levels:
1. The first level being that the images needed to be in tandem with theonline profile that was created. The display picture must be consistent
with other content that was posted earlier to this account.
2. The second being that if the users are known by a part of their onlinesocial circle in the offline space too, then, their profile must be consistent
partly if not entirely with their offline representation of themselves.
There seemed to be a very consistent understanding and engagement with
the first level by the respondents of the quantitative portion of our study as they
were all mostly aware of the fact what Zhao et.al call the nonymous creation of
identity which means the process where the user creates his or her own identity in
the presence of their social groups. Most of our users claimed to carefully scrutinise
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their friends new pictures on display. In fact, almost 70 per cent of the people felt
that the display picture selected by the user must be real in the sense that they
should be able to associate and identify with the user through it.
The second level, on the other hand, seemed to be more practical in
nature as several respondents in the focus group discussions felt users were
inconsistent with their offline identities in the online spaces.
Some even felt that once the display picture and identity were set in these
online spaces of social networking, the set identity limited the ability of the users to
be whoever they wished in such spaces, from then on, the users limited themselves
to the created identity.
One must make here a clear distinction that the way friends react to display
pictures is very dependent on the nature of relationship one shares with the friend in
terms of physical proximity and the offline touch. The friends online were found to
be more accepting of small deviations from the pre-existing identity whereas friends
who were present in both the offline and online spaces at the same time were more
rigid and objected more to such changes.
Another trend that came to light when the study was being conducted was
the role that ideologies, interests and hobbies played in the process of display
picture selection. We were surprised to find that not many people posted display
pictures which were consistent with their ideologies and interests. However, hobbies
and new habits seemed to be well displayed. A participant in the focus group
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discussion felt it was his duty to let his friends online know what his current interests
were and since he had picked up playing the guitar as an interest his current display
picture showed him doing so.
Whereas when we asked a rock band lover why her favourite rock band was
not on display as her profile picture she pointed out that it would be difficult for
people not close to her and unaware of her interests to identify her profile with such
a picture online. In fact, most of the respondents to questions about what pictures
were chosen for profile pictures felt that they hated it when their friends chose
pictures of popular celebrities, actors and stars as their display pictures rather than
post pictures of themselves.
TRENDS IN DISPLAY PICTURES:
We attempted to understand the way people negotiate and set their
preferences for display pictures as a trend and we could come to the conclusion that
most of our respondents tended to change their profile pictures only once in about a
time period of 1 -3 months (30-90 days) on an average as 78 people out of our
sample of 120 people preferred to change their profile pictures in between the
above mentioned time period, this implies that at least 65 per cent of the people
tend to keep their pictures for a longer time (see figure 4).
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Figure 4
Our data from the focus group discussion suggests that unless an important
occasion comes by for which the user has pictures they are comfortable to persist
with the existing picture. A few respondents even felt that the picture must stay on
the profile for at least a month if people were to notice its presence.
What could also explain this trend and give us a possible answer is that most
of the people in the sample view the display picture as indispensable for identity
creation and validation but nothing beyond that. What seemed surprising was the
same from among the same respondents (99.2 per cent of whom use display pictures
on their profiles and 92 per cent use their own pictures), about 33 per cent of the
group felt apart from the above mentioned roles the display picture has no other
65%
35%
People keeping pictures unchanged for more than a
month
Yes
NO
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role what so ever. This clearly indicates that once you have got a display picture in
place, it need not change regularly for you to be a social success online.
In response to the question regarding ones social network liking the display
picture, a huge number of users suggested that they didnt care one way or the
other if their friends did not like their pictures as long as they themselves liked it. The
response got stronger when they were asked what they would do if their social
circles hated their display picture. The most common answer seemed to be, I dont
care, and its my picture, my wish.As many as 69 respondents were inclined to this
opinion which makes that about 57 per cent of the sample (figure 5).
Figure 5
However, conversely, in an act which reinforces the concept of selective
perception, most people i.e. 71 people out of a sample of 120 were willing to let
57%
43%
People 'unbothered' by other people's
response to their display pictures
Yes No
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their display picture remain on display for a longer period of time if it garnered a
large number of likes and positive comments from the group.
Figure 6
In search of a correlation between positive feedback for a display picture and
the amount of time a user spends online, the data indicated that the number of likes
and positive comments had no form of positive correlation with the amount of time
consequently spent online.
The other trend we were exploring as a part of our study was the use of
editing software such as Photoshop, Light room, etc. which allows you to edit the
pictures that are chosen as display pictures. Our study indicated that a mere 27
people indulged in this trend out of a sample of 120 which is about 22.5 per cent
(figure 7). The photo editing was also basic in nature if and when images were
Yes
59%
No
41%
The 'unbothered' people willing to keep the same picture
for a longer time if liked by friends online
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edited, the changes involved carrying out image contrast and brightness, setting the
colour scheme, cropping and resizing.
Figure 7
In the focus group discussions, it was revealed that a lot of people felt basic
editing, as long as it was in an aesthetic manner to enhance the chosen image, was
acceptable and highly appreciated. They were also in favour of the practice to
present photographs in various colour tones such as grayscale, sepia and similar such
pre-sets available in such software. The respondents also seemed to appreciate if the
editing was done by adhering to a certain theme or taking an idea into account. One
respondent very strongly said, she was okay with editing software being used by her
friends as long as the picture seemed real and one could connect to the image. If the
association didnt happen, then there was no point of editing in the first place.
Yes
22%
No
78%
People using photo editing software
for display pictures
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WHAT MUST A GOOD DISPLAY PICTURE HAVE?
The question about what criteria would make a picture a successful profile
picture on the social networking environment of Facebook got us a huge variety of
answers in our quantitative phase (explained later) but the two most common
answers in both the phases were:
1. The picture must be clear and the user must be in focus of the picture.2. The picture must be real and one must be able to accept the image.
A host of other answers brought out features that social networking dictum expects
from display picture such as ; the image be creatively framed, be different, have a
good background, be attractive and eye-catching. This seems like a tough set of
criteria for an image to match, but to say the least, the image must be clearly
identifiable with the user, and his or her social circle of friends must be able to
identify the image with themselves, and their perceptions of the user.
DISPLAY PICTURES, PHOTO EDITING, PRIVACY AND GENDER
Another stereotype that our study challenged was about female users
declining to use display pictures. Our quantitative data suggested that everybody in
our sample had a display picture except for one person who happened to be a male
named, Suresh. The stereotype was further destroyed to smithereens when even we
had gone into the study with the psychological framework that women did not use
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images of themselves as display pictures. But, once the data collection process
started, we realised we could not have been more wrong.
Of the 10 people who did not use images of themselves eight of them were
males and only 2 of them were females further indicating that we were erroneous in
our judgement when we started of our research. What surprised us further was that
not a single female respondent in the focus group was hesitant to talk about the
choices they made for display pictures and none of them seemed to be bothered by
fact of the predominant male gaze in the social network. They were all very cautious
about what images they uploaded on the website, and how much access was given
to people on their profile pages.
We specially had a section in our questionnaire which explored the types of
privacy settings that users deployed. We came to know that out of a sample of 120,
64 of them customised their privacy settings to ensure that the amount of
information they shared online was limited and restricted from everybody accessing
that data (figure 7).
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Figure 8
Out of the 48 female respondents who were part of our quantitative study we
were able to find out that 35 of them were using customised privacy settings to
ensure that only the people they selected could view their entire profile (figure 8) .
This amounts to about 73 per cent of the women in the sample and this is an issue
that needs to be highlighted and understood.
Figure 9
53%
47%
People with cutomised privacy settings on
Facebook
Yes
No
73%
27%
Female Users with cutomised privacy
settings on Facebook
Yes
No
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When the same question was posed qualitatively in our focus group
discussions to our female participants, we were able to get a slew of responses, out
of which the most important being that they were all aware of the permanence of
the medium. One of the respondents even went on to tell that she thought twice
before posting a picture online as she knew that once something regrettable was
posted online it could never be brought down and remnants of the digital footprint
remain online forever.
Another respondent spoke about how she used the privacy options on
Facebook to remain unsearchable to anybody but her friends and within friends too,
the website allowed her to create hierarchies and restrict acquaintances and
colleagues to some sections of her profile whereas closer friends could see a lot
more of her profile and so on.
This concept seems to be a huge success among Facebook users as people
from work or whom they knew professionally were restricted and given limited
access. However we feel, a different study must be conducted to analyse what a
Facebook user feels when he or she cant access parts of their friends profiles and
how do the dynamics of their offline relationships get affected by such online strains
on their relationships.
With respect to display pictures, the users informed us that the current
Facebook settings (as of 10th
April 2012) allowed users to lock their display pictures
and not let people with not enough access settings to either zoom into the image or
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look at it up close. The options of the right click of the mouse were limited as images
could not be saved or modified in any way.
Despite, all this settings, one of the respondents felt she was still not safe as
with options of software for editing such as Photoshop did not limit people who
could cause damage as they could still take screenshots of web pages and find
numerous ways to access information they had no access to. She concluded that in
todays digital age, having access to software such as Photoshop and then users
voluntarily putting up photos of themselves on websites like Facebook, was a
perennially scary thought.
This opinion was not shared by another male respondent in the same focus
group discussion who wasnt afraid of such trends and persisted with basic privacy
settings. He felt that his pictures online were safe and secure from any form of digital
manipulation. This trend is further reinforced by the fact that out of the 72 male
respondents who were part of the study only 29 of them used customised settings
(figure 9).
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Figure 10
Yes
40%
No
60%
Male Users with cutomised privacy settings on
Facebook
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CONCLUSION
To put all our findings in a nutshell, we would like to point out that every
medium has its inherent core competencies that distinguishes it from the rest. The
internet is the first ever completely convergent medium and the decentralised
nature of the medium offers an infinite set of radical possibilities in this social,
cultural and spatial construct.
Our data collection initially borrowed parts from Zhao et.al but then later on
went on to answer questions that were more specific to display pictures and the
visual element of the social networking experience in India among the youth. One
thing that we must all agree upon is the power the visual style of identity creation
holds over the narrative and the enumerative. It has been rightly said that a picture is
worth a 1000 words and the meaning of this is further amplified in a space such as
Facebook, where it is much easier to convey the amount of fun you had at a party via
a picture or a series of pictures rather than writing 250 words about it.
Similarly, a picture on the profile displays and describes a lot more about the
users personality than all the words that the user chooses to describe him or herself.
Our study indicated that 99.2 per cent of our sample used display pictures on their
profiles on Facebook and 92 per cent of the sample used images of themselves as
their profile pictures. About 70 per cent of the sample agreed that a display picture
of themselves was necessary to create an identity online which was such that people
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could relate to it and associate with it. On further looking at the answer to the
question how many people within the sample used photographs of themselves as
display pictures, the primary data reveals that a 110 people out of a sample of 120
were in the habit of doing so. The respondents felt that using photographs of
themselves aided the processes of identity creation and validation.
The other aspect of the study looked at the importance of friends and people
who were part of ones social network felt that there was a need for them to make
the connection between the display picture and the user who puts it up. This
connection was necessary for members of the social network to be able to associate
with the users online existence. Friends who were not present in the offline lives of
their friends were more likely to accept deviation from the true identity of the user
whereas friends who knew the user both offline and online were more rigid in this
sense according to collected data.
We also were not able to find much of a connect between the images selected
to be display pictures and the ideologies and interests of respective users as many
felt that the major role played by the display picture was to help identify them online
and that role is of paramount importance and thus they preferred such pictures
rather than ones which made them socially limited as not everyone could connect
ones colleagues to their ideologies.
We then attempted to understand the frequency of change in display pictures
and this where we were able to find out that most of our respondents kept their
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display pictures for a lot of time especially between the time period of 1-3 months as
they felt it usually took time for the people in their online social circle to take notice
of these changes. Out of our respondents nearly 57 per cent of them felt that they
didnt care if their pictures were liked by their social circle as after all it was their
picture and it didnt matter to them. Conversely however, out of the same sample 59
per cent people were willing to retain their display picture for a longer time if it was
liked and appreciated by their social circle.
However, we were not able to find any form of positive correlation between
the number of times a user changes his/her display picture and the amount of time
he/she spent on Facebook as a consequence of that or the fact that if a display
picture was widely liked by his/her social circle then as a consequence if the amount
of time spent on Facebook increases.
The study further tried to explore trends within display pictures and the way
they were perceived by users, where we were able to identify from our sample what
they felt were important traits that pictures must have in order to become socially
successful in the realm of social networking. The important things that were
mandatoryin display pictures were clarity, presence of the user, a good background
and some creativity on the part of the user when he/she uploaded it in order to
make it stand out from others display pictures.
We also explored the trend of editing of images and we were able to find that
only a mere 27 per cent of the sample was into editing their display pictures. The
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kind of editing that was done was also very basic such as changing the colour tones
of the image, resizing the image and so on. The respondents of our focus group
discussions felt that editing pictures made sense as long as the image edited was
aesthetic and the final product could be clearly associated to the user.
The final section of our study looks at gender, display pictures, Photo editing
and Privacy and here our lead stereotype was broken when we came to know that
women werent reluctant to use images of themselves as display pictures, out of the
10 respondents who didnt use images of themselves only 2 were women, clearly
indicating that our stereotype prior to the study was wrong.
The section also looks at the kinds of settings that Facebook allows for people
and how women engage