F ˇ% ˆ A ˝˛ˇ(ˇ ˇ!& · Letter from Pam Dempski 29 Honor Roll of Donors 35 Volunteer Boards 37...

2011 Annual Report to the CommunityFaces of Achievement

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2 BETHESDA HEALTH GROUP • REPORT TO THE COMMUNITY 2011

3 Letter from Our President & CEO4 Opening of Charless Village

Our Services: Home and Community-Based6 Woody Zenfell—Engineering Visionary8 Ruth Kohl—Hospice Hero

Our Communities: Skilled Nursing and Assisted Living10 Katie Bowers—Gracious Granddaughter 12 Bob & Marge Auer—70 Years Strong 14 Muriel Van Oordt—Dining Excellence

Our Communities: Independent Living16 Janice Rhodes—Flying High18 Ethel Radke—Creative Inventor 20 Harold Blumenfeld—Renowned Opera Composer

22 Technology Achievements

23 Community Engagement

24 Mary Beth Kuhlman—Special School District

26 Earle Harbison—Insights and Guidance

28 Bethesda Health Group Foundation: Letter from Pam Dempski

29 Honor Roll of Donors35 Volunteer Boards37 Meet the Management Team 38 Meet the Board of Directors 40 Financial Report42 Thank You for All You Do!

Table of Contents

“The�greatest�reward�for�doing is�the�opportunity�to�do�more.”�—Dr.�Jonas�Salk,�developer�of�the�polio�vaccine�

Bethesda Orchard resident Doris Schoenbeck and a friendcelebrate at Bethesda Orchard’s annual St. Patrick’s Day party.

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Letter�from�Our�President�&�CEO

The essence of thismessage does not constitute a new objective for ourorganization, as Bethesda hasprovided safe, comfortableliving options, quality careand superior services for

seniors since we began 122 years ago.We respect and accept the responsibility to

make Bethesda an organization that meets thechanging needs of the seniors who live in ourcommunities and receive our services in thecomfort and privacy of their homes.

As this report details, we have made greatstrides in marrying both quality and value forthose we serve. We provide retirement livingcommunities for active seniors. We help anincreasing number of clients receive valuablecare and services in their homes. We helppatients recover from surgery and return totheir lives at home. We provide living options

dementia, and we will continue to providehome and community-based services forseniors wherever they call home.

So as you read about the members of theBethesda “family” who represent our many“Faces of Achievement,” please considersupporting us, through your volunteerism ordonations to our Foundation, to help usimprove the options for tomorrow’s seniors, sothat all seniors may live their lives to the fullest.

On behalf of all of us at Bethesda, I thankyou for your past commitment and support,and wish you and your family a happy andhealthy 2012.

Joseph J. BrinkerPresident and Chief Executive Officer Bethesda Health Group

As another year begins, I look back at 2011 with pride at the progress Bethesda has made in helping St. Louis seniors live their lives to the fullest!

for those who require just a little help (assistedliving), and those who need skilled nursingcare. And we adopt new technologies tosupport the amazing power of healing in thehuman touch of our employees.

Throughout this report, you will meet afew of our “Faces of Achievement”—residents,employees, and volunteers who, through theirown unique stories, are among the many atBethesda who personify the essence of what we do best.

Despite the economic challenges we allface, Bethesda continues to be financiallyhealthy and follow fiscally sound practices—and it is our commitment to our community at large that keeps us moving forward. We willcontinue to offer retirement living for activeseniors. We will continue to provide nationallyaccredited skilled nursing care. We willcontinue to offer a home for those living with Alzheimer’s disease and other forms of

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Bethesda is proud to offer home health,rehabilitation and therapy care, hospice care,private duty in-home care, respite care andadult day care to our senior community,regardless of where they call home.

In 2011, Bethesda unveiled CharlessVillage, a new senior care expansion in South

St. Louis County. Bethesda’s comprehensiveapproach is on full display at CharlessVillage—a campus that is home to skillednursing at Bethesda Southgate and seniorindependent living at Bethesda Terrace. Thisstate-of-the-art expansion offers a completespectrum of high-quality care and services atone convenient location.

Charless Village also offers:• Assisted Living at Charless Village—an 18-unit assisted living apartment community with 24-hour care

• Bethesda Rehab & Therapy Center atBethesda Southgate—36 private rooms withprivate baths and showers for those needing additional rehabilitation and recovery after a hospital stay

• Adult Day Care—seniors participate in activities and enjoy friendship and companionship in a secure, medically supervised setting

Bethesda recognizes the Charless Villageproject as a direct response to address the growing care needs of the senior population.

Charless Village Growing to Meet the Needs of Seniors

This year, many of Bethesda’s most notable achievements centered on the expansion of Bethesda’s home and community-based services, which provide seniors with a full spectrum of high-quality care and services that is both easily accessible and affordable, often in the privacy of their homes.

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“Charless Village expands our ability toserve seniors in this community,” said JoeBrinker, Bethesda’s President and ChiefExecutive Officer. “We know how vital it is tohave these services available where seniors andtheir families live, and we’re thrilled that we areproviding it for them.”

In addition to infrastructure, Bethesda alsoinvested in its personnel to continue to expandthe depth of these services. Amy Trau, RN,joined Bethesda to serve as Corporate VicePresident, Home and Community BasedServices.

With more than 25 years of experience,Amy is charged with providing strategic andtactical planning for Bethesda’s home andcommunity-based services, adapting to meetour customers changing needs.

Pictured left to right, George Clements, former Chairman of the BethesdaBoard of Directors; Marian Clifford, Board Secretary; Ken Kolkmeier, BoardMember; Tom Collins, Board Chairman; Joe Brinker, President and ChiefExecutive Officer; Missouri Lt. Gov. Peter Kinder; Sally Lilly, President of theCharless Foundation; John Rowe, Vice Chairman of the Board; and LarryHickman, Senior Vice President, Administrative Services and Chief Information Officer.

”Charless�Village expands�our�ability�to��serve�seniors�in�this�community.”�

—Joe�Brinker,�Bethesda�President�and�Chief�Executive�Officer

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Amy Trau, RN, Corporate VicePresident, Home andCommunity Based Services

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Our�Services:�Home�and�Community�Based

Woody Zenfell Bethesda Keeps St. Louis Visionary Going Strong


Mississippi native Woody Zenfell was serving as an engineer for the Skyline Drive—a 500-mile road following the crest of themountains in Virginia—when he got a joboffer in St. Louis.

The project was called the JeffersonNational Expansion Memorial, and one of thekey design elements was a structure that wouldcome to be known as the Gateway Arch.

“I had heard about the Arch and figuredthe challenge and opportunity was somethingan engineer couldn’t pass up,” said the 94-year-old Woody. “The biggest challenge was theunknown. This had never been done before,and a lot of people said it couldn’t be done.”

In 1960, the Zenfell family, including wife Vicki and children Woody Jr., Jenny andMartha, relocated to St. Louis, and Woodyquickly assumed a variety of roles, includingchief structural engineer instrumental in takingthe design of the Arch to implementation; acoordinator between the construction crewsand the National Park Service; and a safety officer for both builders and visitors. Woodystill takes pride that the project resulted in zerofatalities.

One role he never expected to play took place during an equal rights conflict, inwhich two men scaled the side of the Arch todemonstrate that no minority workers werehired for the project. It was Woody who talkedthe men down, and he was later appointed asan equal opportunity officer—a job that wouldhave him working on projects with companiesand federal agencies in 13 states.

It turned out that the construction of theJefferson National Expansion Memorial andGateway Arch played a significant role in bothWoody’s life and career path.

“I only expected to be in St. Louis three or four years,” said Woody, adding that his planturned into a permanent stay. More than 50years later, Woody makes his home in SunsetHills with his wife, and is thrilled to be makingprogress since his congestive heart failure fourmonths ago.

“We had experienced the Bethesda Rehab& Therapy Center with my mother, and wewere really impressed by the facility and thecare she received,” said Woody’s daughter,Jenny Fleming. “After Dad’s release from thehospital, we again thought of Bethesda.”

DuringWoody’s four-month stay atBethesdaDilworth, Jennysaid she couldn’t have been more pleased withthe services. “From Eric in the dining room tohis aides Precious and Sug, everyone was socourteous and attentive to Dad’s needs.”

With the help of St. Andrews & BethesdaHome Health, Woody is now recovering athome, where he doesn’t have to look far to bereminded of his involvement with St. Louis’famous structural icon. The walls of his livingroom are filled with memorabilia and tributes,like a photo capturing the moment thekeystone of the Arch was inserted on October 28, 1965 (Woody watched thehistoric moment from a helicopter as hemonitored the legs for ruptures) and one of Woody shaking hands with PresidentLyndon Johnson.

“There was a lot of speculation that thelegs wouldn’t meet,” he said, recalling the ribbing he got from onlookers. “But we knewthey were going to meet, even though it hadnever been done before.”

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Woody Zenfell, Chief Structural Engineer and Safety Officer for the Gateway Arch, is surrounded by memorabilia at his home. Woody is looking forward to watching the next chapter unfold as redevelopment and enhancement of the Arch grounds is slated for completion in 2015.

Another member of Bethesda’s “family” with a connection to the Arch is Board Member Kenneth Kolkmeier. Kolkmeier served as project manager for Pittsburgh-Des Moines Steel Company—which fabricated and erected the steel components for the Arch—and worked with Woody throughout the construction. “It was one of the biggestprojects that was underway at that time,” Kolkmeier said. “It was an extremely interesting job and very fun to do.”

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Our�Services:�Home�and�Community�Based

The Gift of Hospice Care


On the inside cover, she inscribed thewords, ‘These women are so incredible that my eyes fill with tears when I look at these pictures. I’m so grateful for their stories. They have made me who I am.’

A dedicated Bethesda volunteer for nearly20 years, Ruth fully embraced her calling towork with seniors in Bethesda Hospice Caresince the program’s inception in 2002.

“I was already volunteering at BethesdaMeadow when members of the BethesdaAuxiliary asked if I would be interested inhelping out with the hospice program,” Ruthsaid. “I had no hesitation in saying yes, and I’vedevoted myself to hospice patients ever since.”

Her love of caring for seniors began when she was a volunteer at the County Older Residents Program (CORP), a St. Louis community program that assists senior womenwho are living independently at home.

Ruth’s past experience helped her tosupport the Bethesda Hospice Care mission of providing high-quality, compassionate careto patients approaching the end of their lives,

as well as emotional support and counseling totheir families.

In her signature uplifting way, Ruth makes“dates” with Bethesda Hospice Care patients,whom she tenderly refers to as “friends,” andarrives with a “smile on a stick,” a cardboardcutout of a smile, which she holds up to greetpatients and make them smile.

“Never underestimate the power of asmile,” she says. “Despite my hospice friends’current circumstances, they always greet mewith a smile. It’s so inspiring to me.”

Throughout the Bethesda community,caregivers, volunteers and residents alike have all come to admire Ruth’s devotion andcommitment to seniors in hospice. Yet, Ruthsays she receives more from hospice patientsthan she could ever possibly give.

“My mother died when I was 39, and somy time for learning her lessons of life endedmuch too soon,” she said. “I love spendingtime with older women. I love hearing theirwise words, and they are so generous and willing to share their knowledge.”

Having personallyexperienced hospice from a family perspective (herhusband’s parents receivedhospice care in Florida), Ruthunderstands the challenges families face. Shereminds families of hospice patients that, althoughthe end of a loved one’s life is extremely difficult toaccept, hospice is a special program that helps tocalm their own fears and uncertainties, andultimately ensures that the patient feels ascomfortable and as loved as possible.

For families with a loved one currently inhospice care, Ruth offers advice on how to help them feel comfortable and supported.

“Be affectionate, and don’t forget to hug and kiss your loved one,” she said. “Bring photoalbums to look through and talk about the specialtimes spent with family and friends. Take the time to just listen. Also, bring them a stuffed animal—they can be so comforting for hospicepatients to just hold.”

To learn more about Bethesda Hospice Careor to volunteer, call (314) 446-0623.

Ruth Kohl carries with her a small photo album filled with photos andmemories of the many elderly women who have touched her life.

Ruth Kohl’s Journey to Support Seniors in Their Final Years

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Ruth Kohl donates countless hours to Bethesda Meadow and BethesdaHospice Care. She also helps to manage the Sometimes Shoppe (pictured)at Bethesda Meadow, as funds raised from shop purchases are used by theBethesda Meadow Auxiliary. Ruth is the current president of the BethesdaMeadow Auxiliary. In this leadership role, she plans to use raised funds tocreate an expansive green space with a beautiful waterfall, where familiesand residents can enjoy time together.

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“Hospice�is�a�loving,�caring�communityof�friends.�We�offer�care,�medical�support�and,�most�importantly,�truefriendship�and�companionship.”—Ruth�Kohl,�Bethesda�Hospice�Care�and�Bethesda�Meadow�Volunteer

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Our�Communities:�Skilled�Nursing�and�Assisted�Living

Girl Scout Spearheads New Library at Bethesda Dilworth

Katie Bowers Granddaughter’s Gift Is an Open Book


The mission of the nearly 100-year-oldGirl Scouts of the USA organization is to buildgirls of courage, confidence and character, whomake the world a better place.

The residents at Bethesda Dilworth nowmore intimately understand that vision thanksto Katie Bowers, a veteran Girl Scout whosepersonal mission was to improve the lives ofseniors, including her grandmother, who live at the skilled nursing community.

For nine months during Katie’s senior yearat Kirkwood High School, she volunteered andworked tirelessly to create a full-fledged library.The project, which earned Katie the GirlScout’s highest achievement known as the Gold Award, would become a tribute to Katie’sgrandmother, and Bethesda Dilworth resident,Madeline Jente.

“My Grandma is a lifelong teacher and loves reading books, especially mystery and adventure books,” Katie said of hergrandmother, who once taught at JohnBurroughs School in St. Louis. “When visitingher at Bethesda, I got the idea to create arelaxing place where she and all the residents

could enjoy books and reading.” With her goal set, Katie got to work

collecting more than 1,000 books and cataloging them individually. She reached out to family, friends and the larger St. Louiscommunity to encourage book donations and even arranged for shelving to be donatedfrom a local jewelry store.

“At one point, we couldn’t fit any morebooks in my parents’ garage,” recalls Katie. “It was a very involved project but was totallyworth it to see my Grandma’s reaction.”

Like many of the residents at BethesdaDilworth, Katie’s Grandma Madeline wasmoved by Katie’s achievement.

“I can’t believe how many books areavailable to read now,” Madeline said of thenewly stocked library, which also offers a part-time volunteer librarian on staff. “I absolutelylove our new library, and I’m so proud of Katie.”

Bethesda employees and volunteers were also impressed by Katie’s enthusiasm and dedication to the project.

“You don’t find many young people with as much drive and determination as Katie, and

what she did is really incredible,” said TheresiaMetz, Volunteer Coordinator at BethesdaDilworth, who oversaw the creation of the libraryproject. “The reaction from the residents andtheir families has been just tremendous.”

By earning the Girl Scout Gold Award, Katie joined an elite group of young women whohave made a difference both locally and globally.As a devoted Girl Scout for more than 13 years,earning this award was Katie’s ultimate goal, and her efforts earned her a scholarship atLindenwood University, where she is studying to become an elementary school teacher.

When Katie received her Gold Award,Theresia was invited to speak and share the details of the project. “I know she did it for hergrandmother, but she affected so many morepeople than I think she realizes,” Theresia said.

Bethesda Dilworth offers expert skillednursing care, memory care, adult day care, and rehabilitation and therapy care to St. Louis seniors. Now, thanks to the work of a gracious granddaughter, it is proud to add “lending library” to the list.

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Katie Bowers (left) at the new Bethesda Dilworth library with her grandmother, Bethesda Dilworth resident Madeline Jente (bottom right), and Theresia Metz, VolunteerCoordinator at Bethesda Dilworth (top right). The new libraryis open Monday-Friday, 9 a.m. – 3 p.m., and features anonsite volunteer librarian.

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On a stormy summer night in 1937, atrain traveling south from St. Louis was forcedto stop its run due to heavy rain and wind. As the train sat idle on the tracks, one of thepassengers—a young man bound for Texas to buy lumber for his company—took the opportunity to strike up a conversation withthe pretty young woman seated across the aisle from him. The woman was headed to her family’s home in Southeast Missouri. Thetwo talked and laughed and got lost in theirconversation.

The storm eventually passed and the trainstarted moving again. The man and womancontinued talking until the train reached thewoman’s destination. They decided they wouldmeet again. The chance encounter on the trainwas just the beginning of their love story—a story still being written more than 70 years later.

Those two train passengers were Bob andMarge Auer of St. Louis, who celebrated their70th Wedding Anniversary in April 2011,along with their family, friends and staff at the Bethesda Southgate/Bethesda Terracecampus.

Following their fateful train ride, the couple corresponded through letters and

started dating. They were married on April 19, 1941. Throughout the course of their marriage they raised five children—Diane, Robbie, Ray, Barb and Mary; and havebeen blessed with nine grandchildren, sevengreat-grandchildren and one great-great-grandchild.

The couple was fortunate to be able totravel and learn more about the family historyand roots—a life-long interest for Bob. Theymade three trips to Europe, including one toAustria where they visited a family home andchurch parish.

In 2000, Marge started showing signs ofAlzheimer’s disease. Initially, Bob was able tocare for her at home. However, it soon becametime for the couple to sell the house they hadcalled home for more than 50 years. In 2006,the couple became residents at BethesdaTerrace. They lived together there for severalyears until Marge broke her ankle.

After a brief hospital stay, Marge movedinto Memory Lane in Bethesda Southgate. Bob remained in their Bethesda Terraceapartment until 2009, when he suffered astroke. While the prognosis was initially grim,Bob pulled through and spent time in skilled

nursing at BethesdaSouthgate. Hisrecovery went so well that he was able to move to an Assisted Livingapartment at the newly opened CharlessVillage—in fact, Bob was one of its firstresidents!

The Charless Village expansion adds awhole new dimension of senior care offered at the Charless Village campus, offering livingoptions for those residents who are in betweenneeding skilled nursing assistance and beingable to live independently.

For families who have loved ones withvarying levels of care, the Assisted Livingapartments are adjacent to Bethesda Southgate,so residents and visitors can go back and forthwithout venturing outside.

For Bob and Marge Auer, Bethesda’s ability to offer a complete continuum of carehas enabled them to live at the same location,close to each other. And every day, Bob makesthe short trip through the hallways to seeMarge—the pretty woman he met on a train more than 70 years ago.


Sometimes love stories start in the most unexpected places...

Bob and Marge Auer Bethesda’s Spectrum of Care Keeps70-year Spark Alive

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Assisted Living at Charless Village residentBob Auer and his wife of 70 years, Marge, aresident at Bethesda Southgate.

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Muriel Van Oordt’s vision for Bethesda’s communities encompasses more than just what’s on a plate, and today she is working toward achieving a higherstandard of dining for Bethesda’s community of seniors.

Muriel Van Oordt Setting a Higher Standard in Bethesda’s Dining Rooms


“My goal was to move beyond the traditional nursing home model of mealservice, which is targeted at simply nourishingthe body, to set the stage for a diningexperience that also nourishes the souls ofthose who are served and those providing theservice,” said Muriel, the Vice President andSenior Administrator at Bethesda Dilworth.

The idea of enhancing Bethesda’s diningstems from Muriel’s involvement as a fellow of the 2011 Leadership Academy, a programsponsored by LeadingAge, a national nonprofitorganization representing senior care andservice providers.

Muriel was one of only 31 people fromacross the country selected this past year totake part in the year-long leadership program.

Muriel’s choice for her transformation inaction project was to improve the senior diningexperience, which was fitting given her 30-yearcareer in health care and her long history with Bethesda.

Muriel’s familiarity and years withBethesda gave her insight for how she would

tackle the dining project, and her researchproved to be crucial in determining theproject’s focus. She dined at each Bethesdafacility, taking note of the service, the food and the appearance of the place setting. Shealso spent time meeting with the leadershipteam, staff members and residents, asking themwhat they valued in their dining experience.

“I found out that some of the things theymissed the most were candlelight dinners andbeing able to eat outside,” Muriel said. “Fromthat point, we decided to use hospitality as our model.”

A core team comprised of Muriel as well as Bethesda long-term care dining directorsShelley Carley, Mary Knowles and Amy VanOordt (Muriel’s daughter), along with otherkey staff, set out to create an integrated modelthat would address the entire diningexperience, from a resident’s surroundingsduring mealtime and how they are treated, to their level of comfort throughout the meal.Based on their findings, they focused on threeareas for improvement: hospitality training,

employee appearance and the tablesetting.

After researching several hospitalitytraining programs, the team settled on KindDining at the recommendation of Amy, theDirector of Dining Service at BethesdaMeadow. Kind Dining is a program developedby Cindy Heilman, a former restaurant ownerwho later began a career in long-term care.

“One of the things Cindy observed washigh levels of anxiety among seniors when they moved into a new community and wereseated with people they didn’t know,” Murielsaid. “The interdisciplinary program shecreated recognizes the importance of a mealand how we all can make it an enjoyable,relaxing experience for our seniors.”

Cindy will conduct training with Bethesdastaff in January, while the core team works toupdate uniforms for the dining staff andupgrade the place settings. “The ultimate goal is to improve the dining experience acrossBethesda’s long-term care communities, and forchanges to continue to evolve,” Muriel said.

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Muriel Van Oordt, Vice President and Senior Administratorat Bethesda Dilworth, sits at the dining room at theBethesda Rehab & Therapy Center at Bethesda Dilworth.

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“When�you’re�coming�backfrom�being�at�a�hospital,�small�touches,�like�crispironed�linens�and�freshflowers,�are�aspects�of�the�dining�experience�our�patients�really�seem�to�appreciate.”�

—Muriel�Van�Oordt

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Our�Communities:�Independent�Living

Bethesda Orchard Resident Encourages Ambitions to Take Flight

Janice Rhodes A Dream Come True


As a young child, Janice Rhodes watchedin awe as a local farmer took off in his planeinto the skies above her hometown ofClearmont, Mo. “Someday,” Janice thought toherself, “that will be me.” It took almost 50years, but Janice kept the promise she made toherself. In 1984, at the age of 54, Janice earnedher pilot’s license and gave flight to her dream.

Asked why she waited until her fifties topursue her life-long dream of flying, Janiceexplains that she wanted to be able to devotethe necessary time to the study and trainingrequired to earn a pilot’s license. For thisreason, Janice put off her pursuit until sheretired.

For the first half of her adult life, Janicewas a teacher. She earned two bachelor’sdegrees—one in education from NorthwestMissouri State University and the other inmusic from the University of Missouri. Shealso attended the acclaimed Oberlin CollegeConservatory for Music.

After she finished college, Janice movedwith her mother, who was also a teacher, to

California. They both found teaching jobs and lived in Pasadena for almost three years.

Janice returned to Missouri in the late1950s and taught in the Kirkwood SchoolDistrict. Her first assignment was teachingfourth grade at Osage Hills Elementary School,where she taught for 18 years. She thentransferred to Keysor Elementary School andtaught there for 12 years until she retired in1984. Even after her retirement, Janicecontinued to work in the school setting—firstin an after-school program and later as a tutorfor a number of years.

During the 15 years that Janice was anactive pilot, she owned three planes and loggedmore than 2,000 flight hours. She flew mostlyin Missouri and neighboring states; often timeswith her good friend and co-pilot CarolMcKinney. Janice recalls one harrowing flightwhen the weather turned bad very quickly. The two women made the decision to land theplane before the full force of the storm caughtup to them in mid-air. As soon as Janicetouched the plane down safely, the storm hit.

If they had delayed the landing by even minutes, they would have been flying in dangerously strong wind and rain.

A long-time resident of Webster Groves,Janice lived for 30 years in her house on ParkAvenue. When she decided to sell and move toan apartment, one of her main criteria wasstaying in Webster. In 2008, Janice became aresident of Bethesda Orchard.

Janice loves the location and is thrilled to be so close to Webster’s Old Orchardneighborhood. She says she enjoys living atBethesda and taking part in the differentactivities, such as the bus trips to thesymphony on Fridays and the triviacompetitions on Thursdays. Janice also likes to spend time on the computer, staying intouch with friends and family through e-mail.

As she reflects back, Janice takes pride in alife well lived. While she waited for her dreamof flying to come true, she touched the lives ofyoung people, helping them give flight to theirown dreams.

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Bethesda Orchard resident Janice Rhodes at the Creve Coeur Airport.

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Ethel Radke Resident Invents Innovative Aid for Seniors


Yet, in 2007, the native Missourian wasgranted a patent for the E-Z Off StockingRemover, an idea she came up with based onher own personal experience with struggling to remove compression stockings.

“There was a lot of trial and error beforewe got a smooth finish,” says the 94-year-old,“but when the stocking came off over the heel,I was so excited!”

For the past two years, Ethel has made her home at Bethesda Terrace, where herapartment—adorned with meticulously hand-decorated ostrich and emu eggs—is evidence of her creative, sharp mind and penchant forpatience.

“She’s her own person,” said close friendSusie Stokes. “And she’s always been very independent.”

While recovering from her second hip surgery in 2006, Ethel one day spent an hour and 45 minutes attempting to removecompression stockings that were fastenedtightly on her legs. Using rods, she pushed and pushed, but they just wouldn’t come off.

Ethel Radke never thought of herself as an inventor, rather just a personintent on helping others.

“Anyone with a broken leg or hip knows that you can’t bend over to push downthe compression hose,” she said. “I thought to myself, ‘I need a third hand to take off the hose.’”

Frustrated that there was nothing on themarket that could help her situation, Ethel wasdetermined to find a solution. That’s when shecame up with the idea of a bed leg serving asthe third hand.

Ethel figured that if two reins werefastened to the top of the compressionstockings, the reins could feed into a spool, or pulley, which would be connected to a hookaround the bed leg. By pulling the reins towardyou, the stocking would simply peel off in lessthan a minute’s time.

The answer, she said, was pulling thestocking off, not pushing it down. “It was asmooth removal and didn’t put any strain onthe stocking.”

It wasn’t long afterward that Ethel startednoticing other seniors having the same

problem with removing their stockings. “I wasin rehab when I saw a grown man cry becausehe couldn’t remove the hose by himself,” shesaid. “It was just the saddest thing.”

That’s when Ethel decided to take mattersin her own hands. “When I saw other peopleneeding help with the same thing, I thoughtabout doing something about it.”

Ethel enlisted the help of her niece andniece’s husband to construct a prototype.Eighteen months later, in 2007, Ethel receiveda patent for the idea, which she called the E-ZOff Stocking Remover. “It should be easy,” shesaid with a smile.

Ethel hopes to sell the patent to an interested party looking to manufacture and market the device. Though her device may not be on the shelves of stores yet, she’s a localcelebrity among the staff and residents atBethesda Terrace, where she has found peaceand comfort in her days as a “retired inventor.”

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Bethesda Terrace resident Ethel Radke stands in frontof a demonstration video and a framed patent for herE-Z Off Stocking Remover.

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Harold Blumenfeld “Bravissimo” for Renowned Opera Composer


Despite his many passions, most fellowBethesda Barclay House residents will tell youthat Harold’s first love is opera.

Originally from Seattle, Harold moved to St. Louis as a child when his family relocatedfor his father’s job. He went on to study musicat the Eastman School of Music, Yale Universityand the University of Zurich, where he studiedunder the legendary German composer PaulHindemith. Later, Harold trained as aconductor at the Tanglewood Music Centerwith American music legends Robert Shaw and Leonard Bernstein.

“Both of my parents were very musical. My mother studied piano and my father was a gifted violinist. Neither pursued music as aprofession, but I knew I wanted music to be my life,” Harold said. “I fell in love with operatheatre at Yale. I appreciate the high level ofmusic composition that opera offers, but I alsoloved its flair for the dramatic.”

An accomplished composer, Harold hascreated a library of masterpieces that can be enjoyed at the Gaylord Music Library atWashington University in St. Louis. He created

Harold Blumenfeld is a renowned composer, expert linguist, beloved professor,masterful Scrabble player, World War II veteran, veracious bibliophile, enthusiasticglobetrotter and, most importantly, an inspiration to everyone he meets.

two comic operas Fourscore: an Opera ofOpposites and Breakfast Waltzes and a full bodyof vocal works based on legendary poets andplaywrights. These works garnered awards fromthe American Academy and Institute of Arts &Letters, as well as the National Endowment for the Arts.

During the 1980s, Harold immersed himself in the poetry and lore of French poetArthur Rimbaud, composing a number ofpieces around Rimbaud’s life and work thatculminated with the two-act opera, Seasons inHell. This work premiered at the CincinnatiConservatory of Music in 1996. Harold alsocomposed Borgia Infami in 1998. The NewYork City Opera performed Borgia Infami Act One in 2003.

In St. Louis, Harold is a prominent figurein the local arts and music scene. He foundedand directed the Opera Theater of St. Louis,and was an admired professor at WashingtonUniversity.

His niece, Heidi Sherman, who cherishesher close relationship with her uncle, had theopportunity to be a student in two of Harold’s

music courses.“He is the most brilliant,

talented and wonderfully eccentric individualI’ve ever met,” said Heidi, who inheritedHarold’s creative side and is a fine artphotographer. “Everyone adored him as aprofessor. At the end of the Appreciation ofMusic 102 class, he invited all the students toGraham Chapel, where he played the mostamazing pieces of music, including RichardWagner’s Tristan und Isolde. It was a Fridaynight, the stained glass windows were glowingand it was such an exciting and inspiringexperience for all of us.”

Heidi can remember being fascinated withher uncle’s life at a young age. “He traveled theworld and pursued his true passions andinterests,” she said.

Now living at Bethesda Barclay House,Harold still enjoys music and the artsthroughout the city. His friends and familyoften visit and enjoy dinners and outingstogether. To the delight of all the residents,Harold can even be found playing the piano in the lobby during social events and parties.

69125_REPORT 1/5/12 10:32 AM

Harold Blumenfeld relaxes in his Bethesda Barclay House apartment, which is filled with an expansive music collection andexotic artifacts from his many travels. For more information aboutHarold’s work or to listen to samples of his written music, log on tothe American Music Center website at: www.amc.net.

21

69125_REPORT 1/5/12 10:32 AM


Top Priority on Innovation and Access

Bethesda Health Group is known forreinvestment in its care, services andtechnology. Under the leadership of LarryHickman, Bethesda’s Senior Vice President,Administrative Services and Chief InformationOfficer, Bethesda has positioned itself as atechnology leader in the long-term careindustry.

This year, Bethesda continued tointroduce technology innovation. Inpartnership with Cerner Corporation, thenation’s largest health care software company,Bethesda is working to develop and implementthe Cerner ExtendedCare® software program at our skilled nursing, assisted livingcommunities, rehab and therapy centers andcommunity-based services. The new datamanagement technology is specifically createdfor senior care environments, and will help tomanage seniors’ care plans and ensure opencommunication with a resident’s physiciansand hospital of choice.

“We are very excited to be a part of designing a system that we believe will prove to be an industry–changing solution in the areaof senior care data management,” said Larry.“Not only will Cerner’s innovative solutionstreamline the ease in which we are able toshare information with our hospital andphysician partners about their patients—our residents—it will ultimately allow ourcaregivers to spend less time managing anddisseminating data and more time taking care of our residents.”

Continuing Efforts to “Go Green”In addition to data management,

Larry’s team has been busy implementing an automated heating, ventilation and airconditioning system that helps to curb energywaste. The system, based on sensor technology,is able to determine the optimum amount of energy needed for seniors’ comfort bymeasuring factors including temperature, air flow and humidity. The environmentallyfriendly system keeps residents comfortable

while maximizing the use of energy. Efforts are being made by employees and

volunteers to be more environmentally friendlyand implement sustainable practices intoBethesda’s daily operations. Initiatives such as the use of LED light bulbs to decrease powerconsumption, applying organic fertilizers on ourgrounds and reducing waste by implementingrobust recycling programs are at work in ourcommunities, helping make Bethesda a betterplace for future generations.

Technology�Achievements�

Larry Hickman, Bethesda’sSenior Vice President,Administrative Services andChief Information Officer

Bethesda Terrace Recycling Team: Resident HelenWittenauer (center) with volunteers from St. Francis of Assisi Church.

69125_REPORT 1/5/12 10:32 AM

23

Clements and Hester: AmongBethesda’s Best

Each year, Bethesda recognizes individualswho reflect the mission and values of Bethesdain their service to the organization and ourresidents. At the 13th annual Norwood Awardsceremony, two individuals were honored, andboth are celebrating 30 years of service atBethesda.

George Clements, a former BethesdaBoard Chairman, has spent the last 30 years inseveral leadership roles at Bethesda. George was one of the driving forces behind the creation of Charless Village.

Also honored was Mary Lou Hester, a veteran Bethesda Dilworth volunteer. Activein her church, Mary Queen of Peace, MaryLou coordinated Catholic Mass services onSaturday afternoons for residents and theirloved ones at Bethesda Dilworth for more than 30 years.

Recognition and AwardsThe St. Louis Regional Chamber &

Growth Association (RCGA) has once againnamed Bethesda Health Group as one of the“Top 50 Businesses Shaping Our Future” in

the Greater St. Louisarea. This is the fourthconsecutive year, and thefifth time in the last sixyears, that Bethesda hasbeen selected.

According to the RCGA, businesses recognized in the Top 50 represent the best ofwhat St. Louis has to offer, not only with theircontributions to the region but their positiveimpact on the business community and business success.

In addition, St. Andrews & BethesdaHome Health was nationally recognized byOCS HomeCare as a Top 500 Home Health

Agency (out of 6,000), basedon quality and performancecriteria. This is the secondconsecutive year that theagency has been recognized.

Providing Special OpportunitiesThis year, Bethesda participated in the

St. Louis Internship Program, which offers St. Louis Public School students theopportunity to experience unique businessenvironments and obtain job skills andtraining. Students Truan Le and DestinyJamison-Hill completed the program this pastsummer, working closely with Bethesda’sCorporate Finance Department.

Community�Engagement

Mary Lou Hester and George Clements, 2011 Norwood Award recipients.

Students from the St. Louis Internship Program (frontrow, right) with members of Bethesda’s CorporateFinance Department.

69125_REPORT 1/5/12 10:32 AM

Mary Beth Kuhlman Special School District Students Make Big Transitions at Bethesda

As a special education teacher at Lindbergh High School, Mary Beth Kuhlman continuously found herself asking, “what will happen to my students when they graduate?”

Community�Engagement�


Given her students’ unique challenges andbarriers, she felt that they needed more timeand support to help make the transition into personally fulfilling adult lives.

“When working with mentally andphysically challenged students, eachindividual’s plan for success is different,” Mary Beth said. “One person might need helpmanaging their personal hygiene; anotherperson might need to learn how toappropriately socialize with others. These areall life skills that our students needed in orderto obtain employment or to receive servicesfrom local adult care programs.”

Recognizing this important need, theSpecial School District of St. Louis County(SSD) set out to create a program that helpsstudents plan and get ready for adult life. Theresult, the Vocational Skills Program, helps 18- to 21-year-olds meet their personal goals for employment, education and independent living.

Mary Beth serves as a teacher in theprogram and works with students primarily at Bethesda Orchard in Webster Groves. Theprogram has expanded to include BethesdaBarclay House, Bethesda Dilworth andBethesda Terrace.

“Bethesda has been an amazing partner forthis program,” Mary Beth said. “Bethesda givesour students so much in terms of educationand personal growth.”

Onsite at Bethesda Orchard, and with the help of teaching assistant Margie Haessig,Mary Beth helps students work in the diningservice, housekeeping and activitiesdepartments. She teaches them how to followdirections and communicate with theiremployer. She helps simplify parts of the jobthat may be challenging for a specific student.She also takes a step back and encouragesstudents to become independent, as well aslearn how to solve problems on their own.

“Our students make so much progress in this program,” Mary Beth said. “The real

world experience is invaluable, and we haveBethesda to thank for that.”

The program fosters many success stories,including those from students who have beenoffered permanent employment. One suchprogram graduate is Jamal Smith, who nowworks full-time in Bethesda Orchard’s kitchen.

Mary Beth also feels that Jamal’sexperience at Bethesda has improved his self-esteem and self-worth. In turn, Bethesda hasgained an experienced, loyal employee fromthis partnership with SSD.

“He has made friends here and has becomea cherished member of the community,” MaryBeth said. “People recognize him and wave tohim, and he has even been invited to outingsand parties with fellow employees.”

For Jamal, he enjoys feeling responsibleand being able to contribute to his family.

“The best thing about working atBethesda is feeling good about helping myMom pay bills,” he said. “I also really like thepeople who work here.”

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Mary Beth Kuhlman, teacher with the Vocation SkillsProgram, and Bethesda Orchard employee Jamal Smith.

25

69125_REPORT 1/5/12 10:32 AM

Bethesda�Health�Group�Foundation


Quiet, self-effacing and endearing. This is how you find Earle Harbison at home thesedays…supervising renovations, planning hisnext trip and attending to business projectsthat keep him quite engaged in his so-calledretirement.

It takes a few questions for him to startwith the story of his life—he is quick to pointout Bethesda’s reputation for success but moreshy about sharing his. Modesty aside, Earle’snearly three decades of service, includingserving as a Bethesda Board member from1980-1983, are testament to the value hisperspective on leadership, fiscal responsibilityand commitment to “doing the right thing”have meant in forging the sustainableorganization Bethesda Health Group is today.

His early career as a deputy director ofintelligence operations for the CentralIntelligence Agency (CIA) was devoid of theglamour of a young country-hopping spy.

Rather, his teams were engaged in intelligenceanalysis, including the read out of high-altitudephotography from their Washington D.C.offices. This high-level perspective appears as a theme throughout his career and is reflectedin his loyalty to Bethesda.

After nearly 20 years with the CIA, hereturned to St. Louis to begin a career withMonsanto, where he participated in periods of vast change as the organization grew from a chemical company to a global agriculturalpowerhouse. His professional career includedmany board placements and charitable efforts, not the least of which began with aconversation with Bethesda’s then-presidentJohn Norwood in the mid-1980s.

“John Norwood was a cracker-jackguy…really smart. He had a great vision forwhere Bethesda needed to be,” Earle explains.“The demographics of the country don’t lie.The aging of Americans, coupled with howfamilies could no longer keep the elderly at

home, highlight the important need forBethesda’s services.”

Earle gives the succeeding leadership,under John Rowe and Joe Brinker, a lot ofcredit. “Making it work is no small trick. Themanagement has been successful at runningthis as a business with genuine interest in thecare of people. Care and concern mean little if you don’t have the resources to help in material ways.”

“We will always take care of the peoplehere,” he continues. “That’s absolutely the right thing to do. Because of this, we decidedto create the Legacy Society. If there was ever aneed for something, this is it.”

He believes good organizations don’t standstill. They either move forward or backward,and for Bethesda, he credits the combinedfocus on productivity, efficiency and genuineexcitement about progress as hallmarks of its success.

Insights and guidance from veteran business leader Earle Harbisonhelp ensure Bethesda’s bright future.

Earle Harbison The Value of Perspective

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Earle Harbison, Bethesda Advisory Board Member and Co-Chair of the Bethesda Legacy Society.

27

“We�will�always�take�care�of�the�people�here.�That’s�absolutely�the�right�thing�to�do.�Because�of�this,�we�decided�to�create�the�Legacy�Society.�If�there�was�ever�a�need�for�something,�this�is�it.”

69125_REPORT 1/5/12 10:32 AM

Bethesda�Health�Group�Foundation

Letter from Pam Dempski


In recent years, we have launched new programs for supporting the BethesdaHealth Group Foundation. Each has takenroot nicely and has resulted in more than1,300 people donating to the Foundation, an increase of 35 percent.

The Lasting Heritage initiative invites our residents to donate part or all of theirrefundable entrance fee or deposit back to theorganization that has served them so well.Giving our residents a fulfilling lifestyle theychoose is our mission. Having them be sogenerous as to donate back to Bethesda isultimately very rewarding.

The Legacy Society continues to grow,from 87 households previously to more than130 this past year alone. Donors like EarleHarbison (see page 26) and others who makecharitable commitments to Bethesda areessential to our sustainability.

Continued support of the Foundation ismore important now than ever, as seniors are

challenged by a weak economy, while healthcare providers are experiencing cuts inMedicare and Medicaid. This “perfect storm” is rounded-out with the aging of so manyAmerican “Baby Boomers.”

Bethesda has faced many challenges in its122-year history, but has always managed toprovide assistance to those residents whooutlived their assets. This year we providedmore than $8.5 million in humanitarian careto our residents. This safety net for ourresidents is a direct result of donor support,and need is expected to increase in thischallenging economy.

I am blessed to work with so manyindividuals, fellow employees and othersthroughout the organization, who recognizeand fulfill the needs of our seniors and theirfamilies. Taking care of seniors brings us intothe loving network of so many families andfriends, who in turn support our future workthrough their care and their financialassistance.

The past year has been peppered with several enrichment events sponsored by theFoundation. We have hosted luncheons, fieldtrips and in-home receptions for residents anddonors to enjoy all that St. Louis has to offer.

In short, our goal is to help seniors.Thank you for your continued support,without which we could not fulfill thatmission. We invite your interest, generosity and support to help us serve into the future.

Pamela E. DempskiCorporate Vice President and Director of Fund Development

In keeping with this report’s theme of achievement, I am pleased to share good news about our fundraising and development efforts.

69125_REPORT 1/5/12 10:32 AM

29

Honor�Roll�of�Donors�(Year�Ending�June�30,�2011)

*deceased

We gratefully acknowledge ourdonors for their support andgenerosity. Every effort has beenmade to accurately recognizeour donors. If in the future youwould like your name listeddifferently than how it appearsbelow, or if any errors haveoccurred, or if you prefer to belisted anonymously, pleaseaccept our sincere apology and contact the Foundationoffice with your changes at 314-800-1916.

Life Legacy (planned gifts)AnonymousTom W. Bennett Irrevocable TrustMarge BieserAlyce BlomeDaniel and Blanche Bordley Fund

for Bethesda, A Fund of theGreater Saint Louis CommunityFoundation

Antoinette C. BreihanLeo R. Buder Foundation TrustSusan Rassieur Buder Memorial

TrustMargaret L. Butler TrustMary Alice Collins Memorial Fund,

A Fund of the Greater Saint LouisCommunity Foundation

Winifred E. CumminsGeorge B. D’Arcy TrustRobert and Lorene DrewsEvelyn L. Eldridge Living TrustMary Poore Fobes Trust Margaret B. Grigg FoundationAlfred* and Mary Jane HeitzmannMelba A. Krehmeyer Marital TrustJohn and Sally LillyBill MalcolmMary E. J. Mermod TrustAnnelise Mertz*Jean Mullgardt

Jean NewtonViola J. Reynolds TrustJohn W. RoweFrank A. and Alpha H. Ruf Fund,

A Fund of the Greater Saint LouisCommunity Foundation

Katherine Stauffer Charitable Trust

Lois C. Tuttle*Ethel V. Wilder TrustRay Wolverson

Pillar Level ($10,000+)Ameren MissouriCharless FoundationParic Corporation

Founder Level ($5,000-$9,999)John and Virginia BairdBethesda Women’s BoardDaRT Chart SystemsClara GerhardtEarle and Suzanne HarbisonVirginia R. Herbel Gary and Dianne Schuette–

Midwest Elevator Northern TrustPiper Jaffray & CompanyThe John M. Wolff FoundationSteve and Debbie Woodard

Independence Level ($2,500-$4,999)Bethesda Meadow AuxiliaryKen and Mary BowerJoe and Susan BrinkerGeorge and Barbara ClementsThe Family of Dorothy J. Evans

Bill Evans, Rosemary Hensley,Theresa Jones, Julia Wood

Phil and Judy HutchisonInterlock Pharmacy Systems, Inc.Mel and Ruth KohlPatrick J. McCann, M.D.Procter and Gamble ProfessionalRenard Paper Company, Inc.

Joseph H. and Florence A. Roblee Foundation

James and Mary Sertl

Empowerment Level ($1,000-$2,499)AnonymousJamie AukskalnisMel and Sue BahleKen and Judy BassTom and Joan BayerAlyce BlomeCI SelectNicholas and Marian CliffordTom and Jennifer CollinsTom and Chris CrouchDavid and Joan CulverTom and Pam DempskiJames and Michelle GlassGray Design GroupGeorge and Linda HarperTom and Mary HarrisTed Harrison and Juanita HinshawLarry and Julie HickmanRichard and Sandy HughesDoug and Kathy JoslinFamily of Lorraine Kaiman

Vince Kaiman, Elaine Marshall,Mary Zimmerman

Robert and Marilyn KanePatricia KapsarJohn and Sally LillyJim and Kimberly MillsMMS-A Medical Supply Co.John F. NorwoodFred and Ida PeraboMolly PetersonAl and Julie PoelkerJohn and Virginia RoweRichard and Marty SchenkSt. Louis Service Bureau

FoundationTech Electronics, Inc.

Mike and Amy TrauTom and Muriel Van OordtTim and Martha VosseJeff and Georgee WaldmanRay Wolverson

Opportunity Level ($500-$999)Jack T. AhrensSarah ArnoldSharon L. BatemanBruce and Elisabeth BeelerJoe and Jean BirkShawn and Candice BrownAntoinette C. BreihanJane D. BryanCommon Ground Public RelationsLinda S. Craig-Craig Consulting Winifred E. CumminsJuanita E. Curry Dale and Judy Smith-Dale

Sign Service Martha Rieber DeGrayEarl and Martie DilleDennis DuMontierLouise DuMontierTimothy and Rebecca

EngelbrechtDavid and Carol FleisherJill M. Frein

Susan M. GoodmanWade and Michele HachmanDorothy M. HanpeterTed and Gail HoefJames and Betty HoweHenry O. JohnstonPatrick and Sanna KingKen and Babs KolkmeierPeter and Susan KrombachMarcia LangeBill MalcolmHenri and Arlynn ManasseDarrell MarcumGary and Harriet MayesLansden and Ann McCandlessJohn and Mary McClureTom and Sherry MiskleMonsanto FundAustin and Barbara MontgomeryMichael and Susan MoorePat L. MuellerMurphy CompanyOmnicare, Inc.Leo and Beverly PeckStella C. PettusPhoenix Textile CorporationRosemary E. SchmidtCherRae R. Shanley

Bethesda Gardens residents (left to right) Gladys Hickok,

Claire Wilkie and Monetta Nelson.

69125_REPORT 1/5/12 10:32 AM


John and Jacqueline ShillingtonJohn* and Leslie SimonWilliam and Elizabeth SimsAudrey F. SmithBrian and Andrea SnyderWilliam C. Stallings and

Kathleen OwensErwin R. TeichPamela L. ThornhillNathan and Kelly TornoUnited Carpet Co. Inc.Howard L. WatsonBarbara McAfee Wohltman

Dignity Level ($250-$499)A. W. S. Enterprises, Inc.Goran AbutovicMarie E. BartelsAllied Benefit SystemsWilliam BiedensteinMike BoydRonald and Sharon BurkhardtCharlotte BuschMarilyn CallahanMick CrawfordRobert and Lorene DrewsRay and Cindy EckelkampCurtis EnglerJen L. FrancisFred and Carol GaskinJerome L. GidlowJohn and Nicki GillisPatricia A. Gould*James HallGary and Stacy JohnstonLydia LanksterDale and Lydia MeierSue Murphy, PSDE Planning

Spaces Designing EnvironmentsMilliman, Inc.Charles W. OertliHarold and Fran StuhlBill and Dona TankersleyMen’s Garden Club-

Webster Groves

Sarita S. WeldonCraig and Lee WilliamsKaren Y. Zurick

Ability Level ($100-$249)Jim and Susan AdamsLarry and Kathy AlbrightAnheuser-Busch, Inc.Aquinas Institute of TheologyJoan L. AspCity of St. Louis Assessor’s OfficeCarroll A. BaechleInky BallHelen B. BallardMr. and Mrs. Clarence C. BarksdaleTodd and Catherine BartlingBaue Funeral Home Patricia BaudendistelPatricia A. BennettBethesda Meadow Friends

and FamilyMitchell BeukeBioTech X-RayLynn BlandfordRobert L. Blank, Jr.Kathleen S. BlaskiewiczJohn H. BlixenPatrick BooneBopp ChapelClayton BorageJanie BradfordJohn R. BreihanRonald and Mary Ann BrinkerKenneth BrooksThe Brothers of the Society

of SeventeenWill D. CarpenterRay and Margorie ChapinSonia A. ChettaDick and Chris ClarkGifford and Francine CleggKevie ConnaughtonFredrick CorbettPaul F. CornelsenNancy Curby

Dan and Betty CusanelliCarmen R. DavisMarjorie R. DavisDonna DayJustin and Ruth DonahayScott and June DouglassMarion Doutt-BrunkDuncker, Streett & CompanyDennis EddlemonBenjamin and Catherine EdwardsRobert and Becky EggmannKaren Engelmann and

Glenn UlfersNicholas and Abby FilippelloJoyce A. FincherFelecia T. FleishmanArt and DeLaurian FriedmanIrv and Sue FriedmanSandy FriedmanVirginia FriedmanMonica FryCarmela GennaroTerri GlazeHoward and Rosella GleasonAvi and Evan GoldfarbTom and Carole GormanPatricia D. GrafStephanie GrafAnita S. GravesHolly GremingerJohn HagedornRhoads and Suzanne HallMark HaubeinErica D. HermanDorothy HiattJeanette HofMartha HollandJanet HoustonMary Ann HowdBill T. HoweryPhillip and Angela HuddlestonJane C. HughesDavid IbergJohn and Bev IlgMichael Jarvis

Winifred G. JeepHarold and Martha JolleyEllen E. JonesJacqueline JungRobert KaestnerThomas J. KaestnerShirley KarszniaLinda KiehlJim and Jeanette KilleMary L. KnowlesJohn and Elaine KotovskyDenise KoutsohilisRonald and Barbara KraftMary Louise KroneKutis Funeral Home Ladies of the ClubSue LaChanceGisella LaFataMartha R. LaMearDonald E. LasaterPatricia Lauer-BrandTom C. LyonsMary K. MacDonaldLorraine MageeCharles and Marcella MarlowStephen C. MarshoGuy and Peggy McClellanRita S. McSheaTodd C. MeuryRobert and Patricia MillJan Paul MillerCynthia D. ModglinRichard C. Mueller, Jr.Henry and Marjorie NationsD’Autrial NicholsonRuth NickelCarol Nivens

Kimberly NoelJackie A. OakesNancy S. O’BrienMaureen O’DayO’Sullivan-Muckle MortuaryLinda PielPointe Basse Development Corp.Kathleen E. PongraczMarshall and Susan PottertonDiane E. RabinPamela RenickGretchen H. RossJohn and Victoria RutledgeShirley SachsLlewellyn SaleAllison SchmittgensSchnucks MarketsMargaret L. SchoorLisa SertlEugene and Ruth ShepardJack and Karla SmithLeon SmithScheryl SpanglerStarke Family Fund,

Pat and Debbie Starke FamilyEric and Kristin Ball Family

Ann F. SternbergCarlton and Nancy SterrGeraldine SwiftSyllogisTeksVicki L. TaylorKenneth and Elizabeth TeasdaleEvelyn S. TerrallTracy ThomasKen and Betsy Thorp

*deceased

Bethesda Hospice Care volunteer singers (left to right) Nancy La Tourette,Mary Wuller, Dorothy Gannon, and Loretta Keller.

69125_REPORT 1/5/12 10:32 AM

31

*deceased

Robert ThrailkillSusan TroutAmanda UlrichVi-Jon, Inc.Phon and Sue VoorheesDebra WagerWilliam M. Ward, Jr.*Rob and Kim WatsonTyson and Tiffany WebsterMurray and Phyllis WeidenbaumBernie WeitzmanWhite-RodgersWilliam M. WilcoxEugenia E. Wildberger*Darin Wilkerson, Jr.Lee WilliamsJeanette YoungScott Young

Friends Level ($1-$99)Armand and Roxanne AaronGreg AbramsBonnie AdamsDiana AdamsCaroline AgobeDana AirsmanDillon AlarconSandra AlbrizziLinda G. AldagClinton and Sandra AllenAmerican Legion Auxiliary

11th & 12th DistrictBrigid AmorosoAnonymousDon A. ArendtJoAnn ArnoldMartha A. Arnold and

Carolyn DulinJessica AspAT&T PioneersBoyd AtteberryGary AultAmanda AustinBruce and Mary AydtCharles Banks

John L. BanksValerie BarnardGregory and Eileen BaronCharmaine BarraleBridget BartlettRuth T. BatesJessica L. BathonBailee BaumbergerTerri BeavenLucille D. BeczkalaJoan M. BeenSharon BeirneJoe and Mary Jane BelewMike and Mandy BelisleKerry BennettLorraine A. BensonStephen and Nancy BenzPatricia BerberichRoy BlandBethesda Barclay House

EmployeesBethesda Corporate EmployeesBethesda Dilworth AuxiliaryBethesda Dilworth EmployeesBethesda Gardens EmployeesBethesda Hospice EmployeesBethesda Meadow EmployeesBethesda Orchard EmployeesBethesda Orchard Residents’

AssociatonBethesda Private Duty EmployeesBethesda Southgate EmployeesBethesda Terrace EmployeesJohn and Therese BezdichekLeonard and Dianne BingelJerome L. BinslagerRobert C. BirdMimoza BitriRon BlackwellRoy BlandLamont BlocktonMerlyn and Betty BlombergCarol J. BlueRobert and Carla BollandSharon M. Bornefeld

Jenni BoteJohn and Allie BotzJanet A. BrandmillRoger D. BransonMary BraznellKayla BreedingNancy BreitensteinLeigh BricklerMary T. BrieceLinda BrochChanda BrockCatherine BrownKhatrina BrownOletha M. BrunkGiovanna BrunoSusan Brust MonroeGertrude M. BucherAimee BuchholzJohn Buck, Sr.Rene K. BureFrank and Fran BurnsMary Busby-SimpsonPatrick BushPatsy BushmanMarcia ByrdDiane M. CallahanRonald and Josephine CambronMary CanhamPeggy CantrallShelley CarleyDorothy J. CarneyPhyllis Carter and Nina RieksCat Bell, Inc.Shanell CeasarCarlton and Laurie CessnaSue Chalfant*Frank and Marilyn Chandler Joseph and Anna ChapoThe Charless Home EmployeesCharles L. Crane AgencyJames and Gloria ChildJackie ChristensonJack ChristophelEmmanuel Episcopal ChurchArthur Clark

Josephine ClarkJoyce M. ClearyMorton CliffordWilliam and Norma CloningerMarla CoatsJ.B. and Roxy CohenCheryl ColeRichard and Stephanie

ColvinCommunications Workers

of America Local 6300Carol ConnerAnne ConnorDelores ConstableJane CookembooPaul P. Coons, Jr.John and Sheri CorcoranPatricia CorzineMarjorie S. CourtneyNancy CowanLera CradyKathleen CranorCarrie CravenAlice CresswellCrestwood Insurance

AgencyMarlene E. CrippsJoseph CroghanLaura CruiseClaudine CundiffKevin L. CurryPaula CzarneckiMarilyn R. DannacherBrenda DavidNancy DavidsonDorris B. DavisHeather DebertCam DeLanceyJim and Suzanne DelaneyBurleigh and Mary DenneyVernon DennyJoann Devine

Gladys DeVriesDebora DiamondFatima DizdarevicDavid and Lois DohertyJanice DohertyBarbara DolanRonald and Helen DowellDavid and Sandra DrakeErin DuckettJane C. DunkleShailesh DwivedyBecky L. EatonDorothy M. EbingerJ. R. and Judy EdwardsKayla EdwardsKonnie EgertsonRussell and Sandra EggebrechtArthur EichhornMarilyn T. EichornGloria S. EickmeyerJoyce M. EiserleToni C. EmeryJane Epstein

Guests greet the horse-drawn carriage at The Charless Home’s annual StrawberryFestival.

Carol Witt, RN, with the Visiting NurseAssociation administers a free flu shot toBethesda Dilworth Adult Day Care participant Tom Menne.

69125_REPORT 1/5/12 10:32 AM


Bethesda Dilworth volunteer Judy Cooney with Fredbird.

Bethesda Private Duty employeeTommicke Ewing assists BethesdaOrchard resident KathleenBlaskiewicz.

Alfreida H. ErbsJeanette L. EstopareIrene EwingNermin FazlicMichael and Catherine FergusonPaula FerrarioTom and Sandy FischerNancy FitzgeraldKaren E. FletcherHelen A. FolkTimothy FosterPatricia FowlerJudith L. FoxIrene FranciscoJerroy and Dolores FrankMichael Frank, Jr.Catherine FreemanVirginia FriedmanBarbara Ann FrithAngela Fulcomer

Juanita FultonJeanette FurmanG & M Glass & Mirror Jackie GableGeorgeann GaebeKodjo GamonDorothy GannonBrian GapschDonald and Carol GarbsDennis and Theresa GarnierPaul and Julie GarnierRon and Catherine GarnierVirginia Garnier Nancy GauLori GeggMelissa V. GeislerSusan M. GenieMatthew GerberMable GilmoreTammy Gleiforst

Samone GloverIrma C. GodfreyJohn GodfreyMadonna L. GodfreyJan GoekeRoger and Bette GoetteMary GoodwinFikreta GracaninDeb GrayemMary Grebe-BirdHelene GregorOhyn GroeperMary GroeschJoAnn GrotegeersMelody J. GuilliesEmma GysbersWilliam M. HaackMargarita HaessigHiwot HailomCarol HaleLisa HamiltonPatricia HammJohn and Janet HanewinkelCharlotte G. HanpeterPaul F. HanpeterBarry HansonJessica HansonRobert and Marilyn HanyWilliam and Catherine M.

HardebeckMarilyn L. HarringtonLeona K. HarrisRobert HarrisJim HawkinsMarilyn HayesMelody HenleyBetty HerscheiJean HibartGladys B. HickokGloria B. HigginbothamJoshua HillRichard and Lynn HillSally Hirschi*Claire HoenerHoward and Frankie Hogan

Betty J. HolcombeLynn M. HolladayCatherine HornTheresa HornLynn HorneMarguerite HornemannEmily HouseJames HouseTheodis Howard, Jr.Bryce and Betty HudginsDaniel HunterVeneeda HunterJill ImmethunClaudia IngletonJoyce Inman and

Christina HansenMarilyn A. IrwinBettye C. IsbellTed and Juanita IvyJoann P. IwasyszynBrenda JacksonDavid and Mildred JacksonMike and Debbie JacobsMark and Nancy JaegerTom and Gail JaegerWayne and Pamela JaegerJasmina JasarevicMaud JeantyCasey JesseAlice L. JockishDemarco JohnsonPamela JohnsonPatricia M. JohnsonThomas JohnsonTimothy A. JohnsonTremain JohnsonMartha JohnstonJudith M. JonesKeaton and Kathy JonesRussell and Virginia JonesMichelle JostRegina JunkerFatbardha KalemajDejan KaranMarinko Karan

Dennis and Avonda KarstenEsther KaufmanBrian KaymanJan KealeNancy J. KelchJean KellerLoretta L. KellerMonica KelleyValerie L. KellyRobert M. KemperR. D. Kerckhoff, JrGeorge KeysBetty KindallJeremy KingKellie KingHelen E. KirchnerLorraine M. KirkbergPeggy KirkwoodDiane KitsmillerHenryetta N. KnobelBarb KoehlerLarry and Susan KoehrsenBill KoobTammy M. KrausJoyce Ann KrauszAnnamay V. KunzL. Reeves and AssociatesAlan and Patricia LaFreniereBetty E. LafserGary LandwehrJeran LaneSusan LashleyClara Leak*Stephen and Linda LeaverMartha M. LeboBetty LenoxArnold and Catherine Leonard

*deceased

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33

*deceased

Erik LescherRobert LevyWilliam LeyheMelissa LicataMoses LilakoCharles and Helen LivingstoneEugene and Kathleen LockSusan E. LogieMonica M. LoranceRuth E. LorenzVictoria LorenzenBonnie I. LossonDoris LotspeichDaniel LunaMarjorie LyonsJ. Roderick and Linda MacDonaldIsmeta MacuraMacy's FoundationKelly MaierAudrey E. MaixnerSadeta MalkicIvo MannarelliKaren S. MaplesMary L. MarkowskiDeborah MartinezMary MasonDavid and Gretchen MassTerrie MasseyElizabeth H. MastAnn MathewAnna MattioneChistopher and Debbie MatusiakWilliam and Linda MayerDean McCallumMichelle McCarthyBrian McCoyMary T. McGauleyJoan McKeanEldon and Kathryn McKieCheryl Ann MeachamDarlene MeierClayton MelroseHarold and Amy MelserJean S. MennesEva Mete

Sarah MetropoulosEsther G. MeyerLisa MeyerEric MichaelreeDebra MichniokFrank MichniokJoseph MichniokRobert and Gail MielzinerDan and Barb MifflinBen Miller, Jr.Dawn MillerLawrence J. MillesLeigh MinchSteve Mizerany*Deborah MollVince MonteleoneMonument Restaurants Tyrone MoodyColleen MooreKathryn MooreNicholas MooreSteve and Pamela MoorePatricia H. MooreJohn and Evelyn MorriseyRosemary MoseleyShonta MosesMartha MuddThomas MulliganMimi MulvihillDebra NaniMary Jo NapperAnne W. NelsonJ. Roger NelsonMargaret M. NestorJimmie D. NewJean G. NewtonPatsy NickensSusan NiehausArthur and Janne NiemoellerBethany NobbeMargaret NunezJustin OakesKevin and Cheryl O’BrienKathy O’HaraRobert and Gail Ohren

Dorothy M. OlfeGerry M. OlligesArt and Carol OppenheimJean OprychJohn and Maria O’ShaughnessyOpal OtisJann OutmanKaren OutmanKeven OutmanSandra OverbergNorma PaceRebekah L. ParcelNatalie ParkerPaulette H. ParksMarvin and Karen ParsonsFrank PassafiumeWilliam E. Paule, Jr.Samantha PayneDonna J. PerryCarl and Jackie PetersonFrank and Joan PetrelliR. B. Petty, Jr.Carol PfitzingerPfizer Foundation Sherilynn PhegleyJim and Marian PhelpsCecilia PiekarskiAnna PippinCarolyn PoelkerCourtney PoeschlSheldon and Irene PokresJennifer PoppMaryanne PottsTrudy A. PrewittWilliam R. PriceDalia J. QuirozAgnes M. RaleyCathi RamseyKelly RechtlichCarol ReedChyrle ReedEmily ReesePaul and Nadine ReinhardtDusty RevelleCapt. Francis M. Rey

Melanie RhodesDolores RiceMichael RichardsRuth RinckerMatthew and Susan RingVernell L. Rippelmeyer and

Tracey L. SchmiegJ. Alan and Marcia RitterFrances C. RitzingerRJ Prinkey Enterprises John and Barbara RobbChristy J. RobertsJames and Virginia RobertsonJon and Linda RobertsonKatie RochesterMandi RodenhoferPatricia RogersBrandon RohlfingBrent RohlfingMary RoqueplotWilliam* and Elfrieda Roth-RoffyLinda RoubalMaynard RozeboomDonna SaltzmanRichard and Corelia SandersVal L. SansoucieAlisa SantangeloBrenda S. SchaegCharles J. Schalk

Melissa ScharamitatoLarry and Karen SchenkPatricia A. SchickArthur SchinderSheila SchkerkeMel and Virginia SchlichtigColleen SchmelzleGlenn and Patricia SchmidtKen Schmidt and Janice PlotkinMarie SchmidtElizabeth SchmierbachSpencer SchmittWalter and Marie SchmitzHarvey SchneiderMarvin SchneiderRobert and Gloria SchneiderWillard and Olivia SchneiderMartin O. SchnitkerTim SchrappenDouglas SchweissJanet ScullMike and Nancy SeitzJoann SerafinResi SgorlonTanyette ShannonMelissa SharamitaroMildred SharpRichard and Karen Sharp

Bethesda Orchard resident Marie Pecaut works on shoulder strengtheningwith Robbin Clubb, PTA, at the Bethesda Senior Therapy Center.

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*deceased

The Oaks at Bethesda resident,Catherine Leonard, enjoys beingpart of the Oaks’ Sewing Club.

Norma L. ShelpKirk SheppardMargaret SheridanRoy and Miriam ShoresDouglas and Laura ShortEdmond and Gene* SiefertDennis SimonsIan SimpsonWally and Suzanne SimpsonYuet Sit NgKwok SitJoseph and Jeanette SmirigaJamal SmithKaren SmithMartha SmithMary H. SmithWilliam and Susan SolomonJulia C. SorgenfreiGary SpindlerSteve and Grace Spinner

St. Andrews & Bethesda Home Health Employees

Thomas and Anna Marie StalloneMark and Rebecca StanzaTom and Kathy StarkPatty J. SteskaDebbie A. StewartLee StolzerLisa StolzerDannon StoverNancy A. StreibRalph and Vera StreiffKenneth C. StrickerAnn StriedCharles and Dina StymiestVirginia SummersFrances SveziaJoanne SwainVirginia and David SwitzerJimmy TassinLillian Tate

Attauyio TaylorCathy TaylorJames and Suzanne TaylorChristina TerryMichelle TerryA. Louise ThomasGloria R. ThomasRichard ThomasLinda TitleErin TobeyRenato and Carol TomasellaRachel TrimbleBrendan TringaleKenneth TriplettRuby TrotterEnis and Emina TutundzicEsther G. UhlGlenn and Mary UlfersJoyce UlrichMary UnverferthLadies Auxiliary VFW Post 1739Shirley M. ValleyBrent and Ann Van ConiaChristine Van DorenShirley S. Van MatreZekija VelijevicKeith R. VeltenCristina VigilSally VossBosko VujicW. W. Grainger, Inc.Dianna WadeMichael and Diana WagnerElizabeth A. WalkerFerdie M. WalkerKenneth WaltersCandace A. WatersBrian WatkinsSusan WebsterWebster Groves Christian

Church–The Seekers ClassDick and Marian WegnerAlice M. WeisDeborah WelchMary Wessel

James and Janis WestonGeorge and Jean WherryMary C. WhiteRita White-KraushaarSajuada WhiteAlice WhitneyPam WhittakerGynne WhittemoreRhonda WidmerTammy S. WiednerThomas and Sandra WiethopSteven S. WilkClaire C. WilkieBetty WilliamsMary B. WilliamsRoshell WilliamsLaurel WillisRonald N. WilshusenLisa WilsonMaurice WilsonNancy Wind Julie WolfeRuthann WolzDorothy M. WrightGina WrightSuzanne S. WrightTheresa P. WrightMichael and Michelle WyattDeborah L. WynnCalvin and Joan YeckelJohn and Gladys YoungWilliam and Virginia YoungCordia Young-BrownChristine ZacherSusan J. ZahraLindsey ZarrDavid and Marian ZoellerMarie A. ZuccheroViola H. Zumwalt

In-Kind GiftsThe Art of EntertainingAuto ZoneBeautiControlC. J. Muggs

CCG Enterprises DBA Burger KingCC’s Elite Martial ArtsCentral MO. Pizza, Inc. DBA

Domino's PizzaCombs Auto Service and

Tire CenterGonzalo and Barbara CorveraCurvesCustom Cuts Decorative Concrete ResurfacingMegan DippelRobert T. Dixon PhotographySusan M. GenieAnn HarperHearing Health CareHerbs & MoreIHOP RestaurantLee’s Famous Recipe ChickenMB Consulting GroupNTBOlympiad GymnasticPaperdolls BoutiquePrints CharmingQdoba Mexican GrillCharles RalloRomano’s Macaroni GrillJohn W. RoweSam’s ClubBarbara ScharffSecond Sitting Consignments

Adult Day Care at Charless Village participants JoAnn Grisham and Audrey Jarvis with staff memberChanda Brock.

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35

Volunteer�Boards

Women’s BoardFront Row: (left to right) Susan Krombach, Jackie Shillington, Sue Voorhees (former co-chair), Nancy O’Brien (former co-chair),Barbara Clements (President), Mary Sertl (Membership), Audrey Smith, Inky Ball

Back Row: Sally Lilly, Carroll Baechle, Georgee Waldman, Lorraine Magee, Julie Poelker, Carol Gaskin, Judy Bass, Carmen Davis, Pat McCain, Ann McCandless, Jane Bryan, Jane Hughes, Mary MacDonald, Ginny Rowe

Not Pictured: Sue Bahle, Virginia Baird, Susan Brinker, Sharon Burkhardt, Kerrie Caldwell-Troutman, Martie Dille, Carole Gorman, Suzanne Harbison, Mary Harris, Juanita Hinshaw,Kathy Joslin, Pat Kapsar, Betty Sims, Fran Stuhl

Advisory BoardFront Row: (left to right) Martha DeGray, Bob Drews, Cathy Reiss, Tom Bayer, Juanita Hinshaw

Back Row: Steve Woodward, Bob Kane, Bob Barrett, John Rowe, Tom Harris, J. Dale Meier, Gary Mayes, Dick Mueller, Earl Dille, Jim Mills, Sally Lilly, George Clements, Joe Brinker, Jackie Shillington,Jim Sertl

Not Pictured: Benjamin Edwards IV, Jim Esther, David Fleisher, Franc Flotron, Earle Harbison, Peter Krombach, John McClure, Subodh Mehra, John Norwood, Betty Sims

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Volunteer�Boards


Bethesda Meadow AuxiliaryLeft to Right: Emily Lankau, Secretary; BettyBohling, Darla Neely, Volunteer Coordinator;Mary Ellen Pfeifer, Bob Morris, Ruth Kohl,President; Anna Bruschi, Treasurer; FranBurns, Vice President

Bethesda Dilworth AuxiliaryLeft to Right: Peggy Kirkwood, President;Maude Jeanty, Secretary; Theresia Metz,Volunteer Coordinator; Marie Zucchero, Vice President

Charless Foundation BoardFront Row: (left to right) Mary Lopinot, Ann McCandless, Vice President

Back Row: Dessa Morrow, David Streett, Fred Perabo, Carol Gaskin, John Rowe, Marian Clifford, Recording Secretary; Sally Lilly, President

Not pictured: Jane Bryan, Susan Moore, Betsy Phelan, Chair, Nominating Committee;Jim Fullinwider, Treasurer; Annette McRoberts

69125_REPORT 1/5/12 10:32 AM

Meet�the�Management�Team

37

Joseph J. BrinkerPresident and Chief Executive Officer

R. Kenneth Bass, Jr.Senior Vice President, Senior Living

Larry D. HickmanSenior Vice President,Administrative Services and Chief Information Officer

Katherine E. JoslinSenior Vice President, Human Resources and Marketing

Patricia P. KapsarSenior Vice President andCorporate Compliance Officer

Alphonse D. PoelkerSenior Vice President, Long Term Care

Pamela E. Dempski Corporate Vice President andDirector of Fund Development

Amy J. TrauCorporate Vice President, Home and Community Based Services

Timothy L. VosseCorporate Vice President andChief Financial Officer

Christine E. Crouch Vice President and Administrator

Michelle M. GlassVice President and Administrator

Martha E. SchenkVice President and Administrator

Muriel C. Van Oordt Vice President and SeniorAdministrator

Jeffrey R. WaldmanVice President and Director of Marketing

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John P. Baird, retiredSenior Vice President and General Counsel atRalston Purina Company.

Joseph E. Birk, Jr., BoardTreasurer, retired attorneyand executive at AmerenUE.

Kenneth J. Bower,Principal at MonetaGroup, LLC.

Joseph J. Brinker,President and ChiefExecutive Officer ofBethesda Health Group.

Marian F. Clifford, BoardSecretary, civic leader andBoard Member of theCharless Foundation.

Thomas R. Collins,Chairman of the Board, President and ChiefExecutive Officer atNorthern Trust Companyof Missouri.

Meet�the�Board�of�Directors

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39

David M. Culver,retired banking and insurance executive.

Philip A. Hutchison,retired Senior VicePresident of HumanResources at EmersonElectric Company.

Kenneth J. Kolkmeier,retired President ofNooter ConstructionCompany.

Susan G. Moore, schoolteacher, civic leader andBoard Member of theCharless Foundation.

Fred H. Perabo, retiredDirector of CommunityAffairs at Ralston PurinaCompany and formerPresident at MetropolitanAssociation ofPhilanthropy.

John W. Rowe,Vice Chairman of the Board and formerBethesda President andChief Executive Officer.

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Financial�Report


That seniors may live their lives to the fullest.This dream requires that we honor our fiscalresponsibilities, remain prudent in ourspending and earn the trust of generoussupporters.

The care we provide, especially throughour rehabilitation and therapy centers, is reliant on Medicare reimbursement. St. Louis seniors need and deserve access to the best rehab care so they may return to livingthe lives they love after illness or surgery, yetthreats to Medicare funding are a great concern for many.

In keeping with our charitablecommitment since our founding more than 120 years ago, Bethesda providedapproximately $8.5 million in unreimbursedcare in the past year. The Foundation’s supportof our day-to-day operations is invaluable; inturn, the support of the community ispriceless.

In addition, we are a Better BusinessBureau accredited charity, and are one of thefew senior service organizations that meet all of the BBB “Wise Giving” standards.

Several achievements in the past yearreflect the remarkable generosity of St. Louis.We have benefited from growth in nearly everycategory of giving:• Total donors has grown from 850 to more

than 1,300 in one year alone

• The Legacy Society enjoyed a 70 percentjump in members

• The John W. Rowe Humanitarian Care Fund yielded more than $20,000 in gifts

• Several residents have joined the LastingHeritage program, in which they donate allor a portion of their refundable entrance feeto the Foundation in support of otherresidents

• More than 70 donors helped offset the cost of construction by naming rooms and spaces in the new facilities on theCharless Village campus

Finally, the impact of our employees andvolunteers continues to be a source of immensepride for the organization. Bethesda employeesraised more than $75,000 in support of theUnited Way and other community charities,while raising another $57,000 in the “Hearts for our Homes” employee campaign this year.Their compassionate care, matched with theirfinancial generosity tells a compelling story of sincere commitment to our residents.

Bethesda volunteers continue to performmiracles small and large each day. Nearly 700individuals logged 25,000 hours of service this year alone. As a Meals on Wheels host,Bethesda helped 22,320 meals find their wayto grateful home-bound people.

These remarkable gifts of time and talent keep Bethesda firmly rootedin our community.

The following data, totaled for the 2011fiscal year, offer insight into the care andservices we provide to our residents andcommunity members:

Skilled Nursing days 232,971Inpatient Rehabilitation and Therapy days 28,438Home Health Services visits 11,130Private Duty Services visits 40,831Hospice Care days 19,914Meals on Wheels delivered 22,320Capital ImprovementsExpenditures $14,431,504Bethesda Employees 1,250Bethesda Volunteers 700Money raised for United Wayand other community charities $75,620Money raised for “Hearts for our Homes” employee campaign $57,336

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41

Bethesda Health Group, Inc. and SubsidiariesCombined Statement of OperationsYear ending June 30, 2011

RevenuesNet service revenue $59,979,311Other revenue and gains 4,651,777Contributions 4,586,038

Total revenues 69,217,126

ExpensesProfessional care 27,149,521Dietary services 7,052,575General services 8,184,734Administrative services 10,438,673Employee health and welfare 3,759,882Depreciation 7,096,992Interest 3,738,608Provision for bad debts 516,079

Total expenses 67,937,064

Operating income $ 1,280,062

Humanitarian Care In support of its mission, Bethesda

provides services to residents who lack thefinancial resources to pay established rates.Also, Medicaid and Medicare reimburseBethesda less than determined rates forservices provided to residents.

Total uncompensated charges relatedto services for the fiscal year ending June 30, 2011 was $8,569,200.

Bethesda Health Group, Inc. and SubsidiariesCombined Balance SheetYear ending June 30, 2011

ASSETSCurrent assets

Cash and cash equivalents $ 2,434,772Assets limited as to use 2,050,176Accounts receivable 4,741,528Other current assets 1,613,430

Total current assets 10,839,906

Assets limited as to use, net of amount required to meet current obligations 73,238,024

Property, plant and equipment, net 107,822,620

Beneficial interest in trusts 890,239

Other assets 774,037

Total assets $ 193,564,826

LIABILITIES AND NET ASSETSCurrent liabilities

Current maturities of long-term debt $ 945,000Accounts payable 1,782,978Accrued expenses 5,957,206Other current liabilities 2,154,722

Total current liabilities 10,839,906

Long-term debt, less current maturities 76,430,000Life residents’ fees 34,023,207Other liabilities 12,602,005

Total liabilities 133,895,118

Net assets 59,669,708Total liabilities and net assets $ 193,564,826

Legacy Society Executive Committee

Earle H. Harbison, Jr.Co-Chairman

Fred H. PeraboCo-Chairman

Thomas E. and Joan M. BayerJoseph E. and Jeanette E. BirkKenneth J. BowerGeorge W. and Barbara B. ClementsThomas R. CollinsDavid M. and Joan M. CulverEarl K. and Martha V. DilleRobert C. and Lorene L. DrewsJames H. and Ellen S. EstherSusan M. GoodmanEarle H. and Suzanne S. HarbisonRobert C. and Marilyn KaneFred H. and Ida F. PeraboJohn W. and Virginia R. RoweJames F. and Mary M. Sertl

Earle Harbison, Co-Chair of the Bethesda Legacy Society; SuzanneHarbison; Peter Raven, President Emeritus, Missouri BotanicalGarden and featured speaker at the Legacy Society Luncheon; andFred Perabo, Co-Chair of the Bethesda Legacy Society.

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Thank You for All You Do!

Thank you to all volunteers, donors,

employees and residents who support

Bethesda’s mission of helping St. Louis

seniors live life to the fullest.

Charless Village volunteers

Meals on Wheels team

Ruth Nickel, Activities Director, and The Charless Home volunteers.

The Charless Home employeesBethesda Meadow volunteers

Bethesda Barclay House residents

Bethesda volunteer Ruth Donahayand Leslie Simon, Hospice Care Staff.

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Hearts for our Homesemployee volunteers

The Oaks at Bethesda residents Dr. Bob Drews and his wife Lorene.Dr. Drews was honored by the Societyfor the Blind and Visually Impaired.

Susan Ribant,volunteer with

Petals for Patients.

Bethesda Meadow residents, families andvolunteers commemorate Veterans Day.

Bethesda volunteer JustineShamleffer with Theresia Metz,Volunteer Coordinator.

Volunteer Bob Heauenhahn withresident Margaret Koziatek.

Bethesda Hospice Care volunteers

Bethesda Dilworth Ding-a-Ling Singers

Bethesda Gardens residents Helen Kirchnerand Lera Crady enjoy a royal weddingviewing party.

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Bethesda Health Group, Inc.1630 Des Peres Road, Suite 290St. Louis, MO 63131314-800-1900www.BethesdaHealth.org

Bethesda Health Group is a nonprofit organization that creates supportive and caring lifestyles for St. Louis-area seniors with an equalfocus on superior quality and value. Bethesda Health Group does notdiscriminate on the basis of race, color, religion, gender, national origin,sexual orientation, disability or age in admission, treatment or participation in its programs, services and activities, or in employment.

BETHESDA INDEPENDENTLIVING COMMUNITIES

Bethesda Barclay House230 S. Brentwood Blvd.Clayton, MO 63105(314) 725-1000

Bethesda Gardens420 S. Kirkwood RoadKirkwood, MO 63122(314) 965-8100

Bethesda Orchard21 N. Old Orchard Ave.Webster Groves, MO 63119(314) 963-2100

The Oaks at BethesdaBig Bend, West of Berry RoadOakland, MO 63122(314) 372-5839

Bethesda Terrace2535 Oakmont Terrace Dr.Oakville, MO 63129(314) 846-6400

ASSISTED LIVING CARE

Charless Village 5943 Telegraph Road St. Louis, MO 63129 (314) 606-9891

INDEPENDENT AND ASSISTED LIVING AND SKILLED CARE

The Charless Home4431 South BroadwaySt. Louis, MO 63111(314) 481-4840

BETHESDA SKILLED NURSING COMMUNITIES

Bethesda Dilworth9645 Big Bend Blvd.Oakland, MO 63122(314) 968-5460

Bethesda Meadow322 Old State RoadEllisville, MO 63021(636) 227-3431

Bethesda Southgate5943 Telegraph RoadOakville, MO 63129(314) 846-2000

BETHESDA HOME AND COMMUNITY-BASEDSERVICES

Adult Day Care at Bethesda Dilworth9645 Big Bend Blvd.Oakland, MO 63122(314) 446-2103

Adult Day Care at Charless Village5943 Telegraph RoadSt. Louis, MO 63129 (314) 846-2003

Bethesda Hospice Care8175 Big Bend Blvd., Suite 200Webster Groves, MO 63119(314) 446-0623

Bethesda Private Duty8175 Big Bend Blvd., Suite 202Webster Groves, MO 63119(314) 446-0700

Bethesda Rehab & Therapy Center at Bethesda Dilworth9645 Big Bend Blvd.St. Louis, MO 63122(314) 446-2122

Bethesda Rehab & Therapy Center at Bethesda Southgate5943 Telegraph RoadSt. Louis, MO 63129 (314) 846-2001

St. Andrews & BethesdaHome Health8175 Big Bend Blvd., Suite 150Webster Groves, MO 63119(314) 218-2600

Bethesda Senior Therapy Center8175 Big Bend Blvd., Suite 130Webster Groves, MO 63119(314) 218-2610

69125_REPORT 1/10/12 8:15 AM

F ˇ% ˆ A ˝˛ˇ(ˇ ˇ!& · Letter from Pam Dempski 29 Honor Roll of Donors 35 Volunteer Boards 37...

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