Eye on Awareness(TM)
-
Upload
american-hotel-lodging-educational-institute -
Category
Documents
-
view
218 -
download
1
description
Transcript of Eye on Awareness(TM)
11-0392392134ADV01ENGE
www.ahlei.org
Florida800 N. Magnolia Avenue, Suite 300Orlando, FL 32803 USA 407-999-8100 407-236-7848
Michigan2113 North High StreetLansing, MI 48906 USA 517-372-8800 517-372-5141
IndiaAsha House 28, Suren Road,Andheri (East) Mumbai - 400 093 +91-22-26820878 +91-22-26830043
The Next Generation of Hospitality
To preview a demo,visit www.ahlei.org/eyeonawareness
800-349-0299 | 407-999-8100
The course includes interactive, multi-media lessons enhanced by review questions assessing comprehension.
Relevant• Designedforallhotelemployees
Accessible• One-houronlinetraining• Measurable• Certificateofcoursecompletion
Engaging• Video• Animations• Audio• Userinteractions
Pricing07080WEB01ENGE – English©2011/Online Course $45.00|AH&LAMember$30.00
Pricing subject to change without notice.
Eye on Awareness™assistshotelsinprovidingfocusedsecurityknowledgeandskillstopromotegreaterunderstandingofsecurityandterrorismawarenessatalllevelsofoperations,whileimprovingcapabilitiesandenablingconfidentfirstresponseexecutionandreporting.
See Something• Suspiciousappearanceandbody
language• Suspiciousinterestinthehotel• Suspiciousitems• Signsofterrorism• Indicatorsofpotentialviolence
Say Something• Urgencyofsuspiciousactivity• Whotocall• Whattoreport• Don’tsofreporting
Do Something• Evacuationandshelter-in-place• Activeshooter• Bombthreats• Suspiciousmailandpackages• Localareaemergencies
Recognition and PreventionYourpersonnelarethefirstlineofresponseandshouldbepartofyourproperty’ssecuritymeasures—theyknowtheproperty.It’simportanttorecognizethatsecurityisn’tjustthesecuritystaffs’responsibility;it’sapartofeveryhotelemployee’sday-to-dayresponsibilities.
TheAmericanHotel&LodgingEducationalInstitute,incollaborationwithCardinalPointStrategies,hasdevelopedaninteractive,onlinesafetytrainingandanti-terrorismprogram,Eye on Awareness: Hotel Security and Anti-terrorism Training™.
Eye on Awareness™,whichalsocomplementstheDepartmentofHomelandSecurity’s(DHS)“IfYouSeeSomething,SaySomething™”terrorismawarenesscampaign,isdesignedforallfront-lineemployeesofahotelpropertyregardlessoftheirposition.
Allstaff—housekeeping,maintenance,frontdesk,guestservices,foodandbeverage,transportation,etc.—canbenefitfromsecurityandanti-terrorismawarenesstrainingtohelpthemrecognizeandreportsuspiciousactivity.
Indicators of potential surveillance
Key control procedures
Securing sensitive areas
Guest verification
Suspicious person behavior
Reporting
Unauthorized personnel