Extron Fw Loader v5x1

7/27/2019 Extron Fw Loader v5x1

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Application Name: Firmware Loader Current Version: 5.1.0

The following notes provide the revision history, features, and a list of knownsoftware issues in the current release. For more information please call your ExtronApplication Engineer.

Updated: July 20, 2012

Extron Products Affected: All Extron products with upgradeable firmware.

TECH NOTES

PC System requirements Microsoft Windows XP, Windows Vista, or Windows 7.


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KNOWN ISSUES

The following is a list of known issues found in Firmware Loader Version 5.1.0

Issue (originated in v5.0) Failed to Verify error message after TLPupload This error message may be displayed even after successful upgrade of firmware on TouchLink touchpanels that have very large GUI projects. From the

Options menu, select Refresh Connection Status after the touchpanel shows theGUI start page in order to verify a successful upload.

Issue (originated in v4.0) Failed to Upload error message after FiberMatrix 6400 upload Extron Firmware Loader might incorrectly report that a serialupload of firmware to a Fiber Matrix 6400 failed. In this event, compare the firmwareversion on the device to that of which you were trying to upload. Retry if necessary.This issue is known to occur with Firmware version 2.01.0023, but may occur withother versions as well.

Issue (originated in v3.4) Intermittent SCP Firmware Upload Error Whenuploading firmware to the SCP series, the Firmware Loader may time out (errormessage appears). It is recommended that users close all other applications beforeattempting to load firmware, and avoid using the system while an upload is takingplace.

Issue (originated in v3.4) MTPX sensitive to PC speed Some computerswith faster processors, or that are running fewer processes, may be too fast for asuccessful firmware load to an MTPX.

Issue (originated in v3.3.1) Devices left in inoperable state IN1508, SWDVI series, and VSC series devices will be left in an unresponsive state when afirmware load is interrupted. Once a firmware load is initiated, the process must beallowed to complete.


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SOFTWARE RELEASE HISTORY

Released Version: 5.1.0Affects: Engineering Revision: E22261

Software Revision: 5.0.1Date: April 5, 2010

The following is a list of changes and fixes in this release.

Fixed Issue (originated in v5.0.1) Firmware Loader must be restartedafter the device list is updated Firmware loader would not refresh the DeviceName drop down list after updating the Device List. This required the user to closeand reopen Firmware Loader. This issue has been resolved.

Fixed Issue (originated in v5.0.1) Firmware Loader cannot not be closedafter failed upload If the connection to the device is lost during an upload,

Firmware Loader could enter a state where it is impossible to close the programproperly. This issue has been resolved.

Added Feature Newly supported devices include: DVS 605, SW HDMI Series, DMP44 LC, and MVC 121 Plus.

Added Feature When updating the Device List from the web, a backup of thecurrent device list will be made upon successful download.


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Released Version: 5.0Affects: Engineering Revision: E21000

Software Revision: 4.0Date: May 27, 2009


Fixed Issue (originated in v3.3.1) Verification hangs on the IN1508 If theIN1508 is recovering from a corrupted state, the verification of new firmware mayhang indefinitely. The remedy is to disconnect power and perform a factory reset bypressing the Output Rate button on the front panel while reconnecting power andholding it until the front panels LEDs start to light up in sequence. This issue hasbeen resolved.

Added Feature Newly supported devices include: TLP 700MV, TLP 700TV,TLP 350CV, IPL 250, PVS 305SA, MTPX Plus 128, MGP 462xi, DVS 304 DVI, USP 507,SSP 7.1, DMP, VLR.

Added Feature It is now possible to administer more than 100 devices in oneFirmware Loader session.

Added Feature It is now possible to administer firmware through USB-connecteddevices.

Added Feature It is now possible to administer firmware of a VLR 102 connectedserially to a PVS 305SA, as long as the PVS 305SA is connected serially to an IP-Linkenabled MLC. This is called a Pass-Thru connection.

Added Feature A toolbar with Firmware Loaders key features is now available inthe user interface.

Added Feature Specifying the devices to which new firmware is to be applied isnow more streamlined, and proactively prevents errors by guiding the user throughthe process.


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Released Version: 4.0Affects: Engineering Revision: E20017

Software Revision: 3.4.1Date: November 11,2008


Fixed Issue (originated in v3.4) Upload Issue with USB to Serial Adapter Inconsistent success when uploading via a USB to RS-232 cable. This issue has beenresolved.

Fixed Issue (originated in v3.3.1) IN1508 cannot handle reduced baudrate If the command line switch to reduced maximum baud rate is used, uploadwill not proceed successfully. This issue has been resolved.

Added Feature The Supported Devices list is now downloadable from Extronservers from within the application.

Added Feature Newly supported devices (added to device list) include:CrossPoint ULTRA 84 HV, CrossPoint ULTRA 84 HVA, CrossPoint ULTRA 88 HV,CrossPoint ULTRA 88 HVA, CrossPoint ULTRA 128 HV, CrossPoint ULTRA 128 HVA,CrossPoint ULTRA 1212 HV, CrossPoint ULTRA 1212 HVA, CrossPoint ULTRA 168 HV,CrossPoint ULTRA 168 HVA, CrossPoint ULTRA 1616 HV, CrossPoint ULTRA 1616HVA, FOX 500 Tx/RX MM, FOX 500 Tx/RX SM, MGP 464, MLC 104 Plus, RGB-HDMI300, RGB-DVI 300, Annotator

Added Feature It is now possible to upload firmware to multiple Extron devicessimultaneously.

Removed Feature The automatic logging of unhandled exceptions intoOut put . t xt was removed.


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Released Version: 3.4.1Affects: Engineering Revision: E19223



Added Feature New devices added to device list: MGP 464W series, MPX Plus 866A, SMX series, Fiber Matrix 6400, SW8 series, MAV Plus 248 A, MAV Plus 328 A,FOXBOX 4G series, VLR 102, FOX 2G series, SW12 series, SW 2 USB, SW 4 USBseries, SW4 3G HD-SDI, MTP SW6


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Released Version: 3.4Affects: Engineering Revision: N/A

Software Revision: 3.3.1Date: November 16, 2007


Fixed Issue Corrected issue of intermittent failures when loading firmware seriallyto ISM 824.

Fixed Issue Fixed reported issue with installer not overwriting or installingdevices.xml in some cases.

Fixed Issue Occasional problems reported when uploading to the MLS 406.Application would report Unexpected Response after a successful load. The

application was missing the initial expected response of Done and just getting thebootload messages.

Fixed Issue Added additional time to allow the IN1508 to fully reset. Somefirmware loads require a longer reset period, which was causing the application toreport a failed upload, when in fact, the upload is successful.

Fixed Issue When used with an AVT 100, the Firmware Loader application wouldhang if the serial cable was disconnected after verifying connection and makingfirmware file selection prior to clicking Upload.

Fixed Issue Some devices require a power cycle and the dialog that reported thismessage would occasionally hang if the user cycled before clicking OK.

Fixed Issue Device list parser not always recognizing all XML nodes. This issuehas been corrected.

Added Feature New devices added to device list: FOX 500 DA6 Series, FiberMatrix 6400, PVS 204SA.

Added Feature Added the ability to pass in a firmware file path. When coupledwith the / Com or / I P command line switches, application will proceed directly to theupload screen where the upload will begin immediately.


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SOFTWARE RELEASE HISTORY - Continued

Added Feature Added Advanced button to serial load page. The advanced windowallows the user to set slower pacing for devices that arent loading successfully dueto a fast computer. The dialog allows the user to change the pacing for eachindividual unit or select multiple units. Users can choose to have these settings savedin their computers registry, or to only use them for current session.

Added Feature Added the ability to recognize an IN1508 stuck in bootload mode (not responding to standard SIS commands), which can result from a failed orinterrupted firmware load. If user selects IN1508 from the drop down on the RS-232tab, and the Firmware Loader does not receive any standard responses to queries,the application will instruct the user how to put the IN1508 into bootload mode andattempt to proceed with a standard firmware upload.


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Released Version: 3.3.1Affects: Engineering Revision: N/A

Software Revision: 3.3.0Date: August 6, 2007


Added Feature New devices added to device list: SW DVI series.

Added Feature Added support for newer longer part numbers that are expectedto be used in the near future.

Added Feature Application will confirm the correct date on IP Link-based productsand ask the user if they would like to update their boxes if it is off by more than aday.


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Software Revision: 3.2Date: January 12, 2007


Fixed Issue Added support with application modifications for HDXP series andISM 824.

Fixed Issue Under some circumstances he IN1508, will respond to the bootloaderversion query with binary characters. Firmware Loader can now recognize anddecipher the response. Additionally, the bootloader query SIS command was initially

$ and changed after firmware version 1.02 to 32Q. The Firmware Loader will takethe current firmware version into account when making this query.

Fixed Issue When run from a User Level account, the Output.txt file write wouldcause an exception. The application will now check for access rights and will notwrite the file unless allowed.

Added Feature New devices added to device list: RCP 2000, CrossPoint 450 Plus1212 series, CrossPoint 300 1212 Series, MAV Plus 1212 AV, MAV Plus 164 A, MVX1616 VGA A series, MVX 168 VGA A, MVX 1212 VGA A, and MTPX series.

Added Feature A Check for Updates option has been added to the Help menu. Ashortcut to this has also been added to the start group.


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Software Revision: 3.1Date: September 25, 2006


Fixed Issue Corrected issues with failed MPS 112 uploads.

Fixed Issue Corrected issues with failed PIP 444 uploads (specifically to firmwareversion 1.01)

Fixed Issue Serial upload for IPL T S series using mode 2 for uploading nowworks.

Fixed Issue Disabled Exit button during most uploads.Fixed Issue Set Defaults button on TCP/IP tab clears IP address and passwordbox fields, as well as, resetting the telnet port back to 23.

Added Feature New device added to devi ces. xml file: DVS 304

Added Feature New Device box on the main GUI allows a user to select a devicefrom a list which is populated by the device list. Doing so will update the baud rate tothe default for that device. A device does not need to be selected; the application willstill retrieve this information from the device list and the attached devices partnumber.

Added Feature Firmware on the ISS 506 can now be updated via the FirmwareLoader serially as well as via IP.

Added Feature F1 pressed anywhere in the program will access the Help file.

Added Feature If the application is unable to locate devi ces. xml , the user willbe given the opportunity to browse for the file or continue without it. However, theapplication is limited without the file.


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Software Revision: 3.0.9Date: September 25, 2006


Disabled Bit boxes All Extron devices require a standard data bit, parity bit, andstop bit setting. Changing these values will cause errors in the program; therefore,these boxes are still visible but no longer changeable.

Changed Devices.txt to Devices.xml The list of supported devices is now anXML file. It can now be shared with other Extron software programs.

Added Feature New devices added to devi ces. xml file: AVT 100 series and the

MGP 464 series.

Added Feature IP command line switch can now include an optional passwordparameter. (i.e., / I P=, , )

Added Feature Added a command line switch to set the maximum upload baudrate. For some groups, the Firmware Loader will increase the baud rate to 115,200to process the upload. The following command line switch will reduce that maximumto the entered value (9600, 19200, 38400 only).

FWLoader . exe / Upl oadAt =38400 (i.e., / Upl oadAt = )

This can be used with any of the other Command Line Switches.


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Software Revision: 3.0.8Date: June 7, 2006


Fixed Automatic close When another application launched the Firmware Loaderwith arguments the Firmware Loader would not show the initial settings dialog.However, after a successful upload it would return to this dialog. Now it bypasses thesettings dialog and closes the application.

Fixed Command Line Arguments Not all information would be absorbed fromcommand line arguments for RS settings

Revised Command Line Arguments To launch Firmware Loader with comm portsettings a command line argument starting with / Com can be used as follows:FWLoader . exe / Com1, 9600, n, 8, 1 (i.e., / Com, ,, , ). To launch with IP or hostname settings acommand line argument starting with / I P= can be used: FWLoader . exe/ I P=10. 13. 183. 1, 23 (i.e., / I P=, ).

Added Feature New devices added to Devi ces. t xt file: GSS 100, MSW series,MPX 866 A, and ISS 506.


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Software Revision: 3.0.7Date: May 24, 2006


Fixed missing Devices.txt file during MLC 52 Control Program launch Afterbeing launched from the MLC 52 Control Program, the application could not find theDevices.txt file because the directory pointer was still pointing to the MLC 52sdirectory.

Fixed VSC series upload timing Timing was off with the VSC group of products.The upload would be processed but the application would report failure.

Changed automatic launch When being launched from another program afterhaving the parameters passed in to fill port settings, the Firmware Loader will nowadvance to the next screen if able to connect to the device on that port.

Changed default firmware directory The first time the application is run, thedefault directory that will be searched for firmware will be the Ext r on\ Fi r mwar e directory, pulled from the registry (if available).

Added Feature New device added to Devi ces. t xt file: MAV Plus 3200 series


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Software Revision: 3.0.2Date: May 15, 2006


Added Feature The user interface has been completely revised.

Added Feature TCP/IP functionality has been updated to allow firmware uploadsto products via IP using hostnames as well as IP addresses.

Added Feature Added the sixth method of serial uploads for the IN1508.

Added Feature the Devi ces. t xt list is external to the program so it can therefore

be updated without recompiling the program when a new product is released.


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Added Feature IPL T series products that are connected serially need an extracommand (i.e. +++) typed in after pressing the reset button to begin an upload.An additional dialog box now asks the user if this is an IPL T series box and performsthe required steps to change it to mode 2.

Added Feature TCP/IP functionality has been added to allow firmware uploads toproducts via Serial or IP.

Added Feature Added a Help file, and the Help tool bar to all windows.

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