Experience iT
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Transcript of Experience iT
Presenting!
Our Pillars of Strategic Focus
Employee Experience • Employee Relationship
Management!• Reward & Recognition!• Organisational
Development!• Mobile Learning!
Customer Experience • Cloud based CEM or On
Premise CEM!• Contact Centre solutions!• Voice & Video Solutions!• Event Management!• Community Management!
Our Pillars of Strategic Focus
Mobile App Ecosystems • QRD Devices!• ODP & Apps Stores!• mCommerce!• Mobile Media &
Advertising!• Enterprise Mobility!• mHealth, M2M,
mGovernment!
Digital Solutions • Content Management
System!• Online Collaboration!• Digital Publications!• Cloud Based Services!• Digital & Social
Strategies!• UI & UX Design &
Planning!
An Event Management Software Solution Company that provides event planners with a complete solution to increase event attendance and decrease event costs.!
“We were the 1st SaaS solution globally for events, born in 2005 and hosted right here in South Africa. Allowing you to enhance the experience of your events every step of the way”!!Pre the event, during the event & post the event!Keep the conversation going and provide valuable stakeholder feedback!!!
Experience iT (Pty) Ltd. is an e-Marketing and Stakeholder Communication Software Solutions Company.!!“Events should have a strategy that includes the before and after – not just during”!!
Who we are
What we !Deliver!
SAAS!Online & Mobile Communication!
Multiple administrator
log-ins!
Freedom of Choice,
channels you prefer!
Design for campaigns,
invitations, event reminders!
Database Services for
continual interaction!
Event Admin!
Social Integration!
Stakeholder Management!
Surveys!Add to Calendar functionality &
reminders!
South African Cloud based technology!
Thank you communication!
Real-time reporting!
Scheduled communication before, during &
after!Green!
MTN Events
Experience iT powered:"“MTN Events”INVITATIONS, REGISTRATION, RSVP,!THANK YOU’s!!
Enablis
Experience iT powered:"“Enablis Member Expose”!!RSVP MANAGEMENT!!!
Polaris
Experience iT powered:"“Polaris”!!WEB, ONLINE PAYMENTS, RSVP & EVENT MANAGEMENT!!!!
Old Mutual
Experience iT powered:"“Old Mutual Budget Speech, every year since 2005”!!RSVP, ON-SITE REGISTRATION & TABLE SEATING!
Old Mutual
Experience iT powered:"“Old Mutual Two Oceans Marathons”!!INVITATIONS, AIDE MEMOIRE, RSVP, REPORTING!
Old Mutual
Experience iT powered:"“Old Mutual Two Oceans Marathons”!!INVITATIONS, AIDE MEMOIRE, RSVP, REPORTING!
Old Mutual
Experience iT powered:"“Old Mutual Retail Affluent Road shows”!!INVITATIONS, REMINDERS, CALENDAR BOOKING, RSVP, REPORTING!!
• We help manage online & mobile communication!• Enhance & clean-up databases!• Increase awareness & participation through social media!• Decrease carbon footprint & event costs!• Surveys and feedback which quantify return on effort &
investment!• Offer speedy & efficient access to contact centre services &
on-line payments!• We do customized developments, web-design & mobile apps!• Tailored & professional on-site registration at events !• Constant 'live' feedback!• RFID tags & ticketing solutions!
Our Services
Blue Note Events
Experience iT powered:"“Blue Note Events”!MARKETING MAILERS!!!
Blue Note Events
Experience iT powered:"“Blue Note Events;!Pretville Premieres”!MARKETING MAILERS, INVITATIONS, REMINDERS, CONFIRMATIONS, CALANDAR BOOKING, RSVP, REPORTING!!!!
Blue Note Events
Experience iT powered:"“Blue Note Events;!Fanie Fourie’s Lobola Premiere”MARKETING MAILERS, INVITATIONS, REMINDERS, CONFIRMATIONS, CALENDAR BOOKING, RSVP, REPORTING!!!!
Blue Note Events
Experience iT powered:"“Blue Note Events;!Klein Karoo Premiere”!!SAVE THE DATE, INVITATIONS, REMINDERS, CALENDAR BOOKING, RSVP, REPORTING!!!!!
Finlay Events
Experience iT powered:"“Finlay Events;!For the Noah Foundation”!INVITATION MANAGEMENT!5 events per month!630,000 invitations monthly!!
Finlay Events
Experience iT powered:"“Finlay Events;!For the Noah Foundation”!INVITATION MANAGEMENT!5 events per month!630,000 invitations monthly!!
Finlay Events
Experience iT powered:"“Finlay Events;!For the Noah Foundation”!INVITATION MANAGEMENT!5 events per month!630,000 invitations monthly!!
Finlay Events
Experience iT powered:"“Finlay Events;!For the Noah Foundation”!INVITATION MANAGEMENT!5 events per month!630,000 invitations monthly!!
Our Clients
We have been using Experience IT to assist us with online RSVP and email management for quite a number of our events and their service is impeccable. Always willing to assist and always friendly about their ways. The system is user-friendly and brilliant to use!
Blue Note Events!!I would just personally like to say a huge THANK YOU for not only providing me with great service, but also for always being on top of things. You always answered my calls, emails etc. You were easy to get hold of and when things needed to be done and chopped and changed, you were just a call a way.!
Our Clients
Your professionalism and warm personality really helped me during a very stressful time. I appreciate everything that you have done for us and the fact that you and the team were extremely reliable in all aspects of the work that was required. I would love for you to forward this email to your Manager – you are a true asset to the company. I look forward to working with you in the future!!
Old Mutual!
Our Clients
Experience IT is a really good platform for events management. We are very happy with the service and the support from the team. We will definitely use it for our future events.!
TEDxSoweto!
Our Clients
I would just like to say what a pleasure it was to work with Experience IT. They were always there to help and did this with courtesy and a great attitude! I look forward to working with Experience IT again on the next project that comes my way. Fantastic service throughout my project!!
Old Mutual!
Our Clients
Mobile Surveys
Mobile Surveys
Our platform is designed to convert any content that is required, into mobile format and provide real-time results and reporting. !!We offer mobile features by extending the reach to any respondent who has a WAP/XHTML enabled handset providing anywhere anytime surveys, learning and communication.!!!
Mobile Surveys
United Against Malaria!
Mobile Surveys
Hedgehog!
“Experience iT decreases the time to plan and manage by 2/3rds”!All communication is automated and makes you look good!• You get accurate & vital statistics throughout the event life cycle!• Post the event you can measure your success !• Communicate with your customer accurately !• Experience iT allows you to plan every aspect of the event!• Event Compliance, Event Risk, Contact Management, Abstract
Management, “Save the date”, Invitations, Reminders, “Aide memoire”, SMS, Websites, Registration desk, Decision on when to start based on % of arrivals at the event, “Thank you note” as guests leave via email or sms, Rating of the event & post delivery of presentations to attendees via mobile, with M-survey!
Automation
• Interactive Platform Combining!• HD Video Conferencing!• Collaboration!• Online Video!
• Embeddable SaaS Solution!• Brand-able & Customizable!• Scalable!• Feature Rich!• Social Integration!
Interactive Multi-Video Streaming Platform
Collaboration"Video "Conferencing"
Online Video"
Watchitoo"Cloud"
Online Video Verticals
Integration
Destination
Social & Collaboration Platform
Media & Entertainment!• Social TV!• Celebrity & After Show
Q&As!• Contests!• Auditions!• Up-Fronts!
Education & Training!• Higher Education!• Corporate Training!• Seminars!• Learning Management
System Integration!
Corporate !• Online Meetings &
webinars!• White label!• Product Launches!• Recruiting & Training!• Support!
Live Events !• Conferences!• Fashion Shows!• Events & Parties!
Social & Collaboration Platform
• Virtual Classroom!• Higher Education!• LMS Integration!• Stand alone!• SSO!• Seminars!• Corporate Training!• Full administration
suit!
Interactive Distance Learning
Engaging Classroom Experience"• Integrated course directory!• Manage course registration for
students & professors!• Share library of course materials!• Contribute to discussion with
Watchitoo video chat and instant messaging!
• Full professor moderation privileges!• Measure student participation!• Record lectures, enable on demand
viewing!
Pearson College
Branded Themes & Layout
• Choose from pre-set of colours or themes!• Customize the stage!• Match look & feel of website or branding!
Embedded into Web / Social media assets
• Multiple websites, intranets, Facebook, personal blogs!• Drive traffic to
captive audience!• Easy to implement!
Embedded into Web / Social media assets
• Integrate social media!• Login through
Facebook & Twitter!• Hash tags are
embedded!
Moderated Video & Chat
• Screen participants before pushing live!
• Make adjustments to audio & video!
• Include name & title Overlays!
• Prompt participants before broadcast!
• Moderate chat with chat delays, forced approval!
Multi Media File Formats
• Microsoft Word!• PowerPoint!• Excel JPEG !• MP4!• MP3!• AVI!• FLV!• PDF!• & Many More!
Chat Features
• All participants access video activation!
• Going live determined by moderator!
• Questions or comments!• Shared with audience!• Included in presentation!
• Message specific participants without broadcasting to the entire audience!
Quick Polls
• Encourage active participation!
• Interactive polling to gauge audience trends!
• Review results with all participants or keep data private!
• Export results to Excel!
On Demand Playback
• Easily record meeting synched video audio as well as chat!
• On-demand playback!• Edit recording to
highlight specific points!• Download recording,
distribute as needed!
Mobile
• Mobile meeting & course directory!
• Video chat on the go!• Be part of the
discussion while in the field!
• Cutting edge video collaboration experience from your mobile device !
Mobile
• Mobile meeting & course directory!
• Video chat on the go!• Be part of the
discussion while in the field!
• Cutting edge video collaboration experience from your mobile device !
Reporting
• Real-time!• Post-event analytics!• Reports on attendance:!• Average attendance time!• Chat history!• Peak attendance times!• Participant trends!
• Export data to spreadsheets!
Reporting
• Real-time!• Post-event analytics!• Reports on attendance:!• Average attendance time!• Chat history!• Peak attendance times!• Participant trends!
• Export data to spreadsheets!
In a million channel world, brands whose consumers tell the best stories, win!
EXPERIENCES - EMOTIONS - STORIES
WHY USE US
• Harnessing the strength of each individual and the unitto provide superior value to the benefit of customers!
• Continual Improvement, Growth and Development for all individuals to develop to their fullest potential!
• Honest and open communication. Pursuing quality as a way of life with Integrity, Professionalism and Ethics!
• We have a “Can Do Attitude” and live up to Walt Disney Famous words “It’s kind of fun to do the impossible”!
• We are all MAD (Meticulous Attention to Detail)!• Empowerment, Accountability, Participation and
Entrepreneurship Optimising the creation of wealth by providing recognition and fair return to all!
• A total focus on customer needs to meet or exceed their expectations at all times!
• Leadership that ensures decisive action, clear strategic direction and alignment of goals. Valuing and respecting individuality, upholding human dignity and nurturing trust!
THANK YOU!
www.dsg.co.za!www.youtube.com/dsg247!www.facebook.com/dsglimited!! !!