Expedite Supply Chain and Logistics Recruitment - Core Values

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SUPPLY CHAIN PROCUREMENT ●S&OP WAREHOUSING TRANSPORT ● SOFTWARE

Transcript of Expedite Supply Chain and Logistics Recruitment - Core Values

Page 1: Expedite Supply Chain and Logistics Recruitment - Core Values

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 2: Expedite Supply Chain and Logistics Recruitment - Core Values

Who are we?An experienced recruitment team combining recruitment, operational and commercial experience within the Supply Chain and Logistics sector.

A team with a strong commitment to quality throughout employer and candidate experience.

A team with the credibility to fully understand and engage both employer and candidate objectives.

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What do we do?• Executive, Permanent and Contract Recruitment

• Mid – senior level candidates

• 3PL, FMCG, Pharmaceutical, Oil & Gas / Energy, Engineering, Software vendors

• Ports, Harbours, Head Office, Operational Facilities.

• Supply Chain, Procurement, S&OP, Warehousing, Transport, Software

• Operational, Business Development, Technical

• Work closely with employer organisations to be able to effectively communicate the values, skills and challenges candidates face

• Structured candidate evaluation processes

• Driven by service and quality based KPI’s.

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Our values• Engage

• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 5: Expedite Supply Chain and Logistics Recruitment - Core Values

Our values• Engage

• We believe in detailed engagement with employers and candidates. That way we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 6: Expedite Supply Chain and Logistics Recruitment - Core Values

Our values• Engage

• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 7: Expedite Supply Chain and Logistics Recruitment - Core Values

Our values• Engage

• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 8: Expedite Supply Chain and Logistics Recruitment - Core Values

Our values• Engage

• We believe in detailed engagement with employers and candidates. That we we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

Page 9: Expedite Supply Chain and Logistics Recruitment - Core Values

Our values• Engage

• We believe in detailed engagement with employers and candidates. That we make effective recommendations, benefiting both parties.

• Effectiveness• Do you want dozens of CV’s or a handful that you are likely to interview? We highlight the worthwhile and don’t act for the sake of it, giving you

more time to do your job. Our sector experience and commitment to quality allows us to deliver effectiveness.

• Honesty and Integrity• Why wouldn’t we say this? We give honest appraisals of scenario to both parties throughout the recruitment process. We dislike unwelcome

surprise as much as you do.

• Communication• When things go wrong and can’t be fixed it is usually communication which causes the problem. We believe in encouraging clarity of

communication between all parties throughout the recruitment process. If a promising candidate is at risk, or something is concerning us, we’ll be the first to let you know.

• Loyalty• We want candidates to come back to us because they trust the quality of our service. The gives us an opportunity to provide high quality

candidates who we work with throughout their careers.

• Innovation• Recruitment sourcing and network methods are changing through both changes in candidate behaviour and digital technologies and marketing

best practice. We work hard to capitalise on those techniques.

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWARE

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Why we think our values are important to you…

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ENGAGE - You want candidate detailHow do they qualify beyond the obvious recruitment questions?

What specific experience do they have that they can bring to this role?

What is the situation with the current employer?

What is motivating the candidate to change jobs?

What strengths have we identified during our initial consultation ?

What risks are there in the hire process?

Where is the candidate in terms of applications at other organisations?

Do they know anybody at your company?

You also want good commercial relationship management.

And so on….

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EFFECTIVENESS - You are very busyYou want CV’s for candidates you want to interview. Carefully selected and confirmed with the candidate’s agreement.

You want the t’s crossed and the i’s dotted before too late in the candidate process.

You don’t want to be hassled because its our month end and we need to get the numbers up. Things take time and your company doesn’t work to our schedule.

You don’t want pointless phone calls from recruiters trying to get their KPI numbers up.

You don’t want your hiring managers contacted unless it is absolutely necessary.

You want candidate issues solved without undue attention.

You don’t want to be asked for a location map for your premises for the umpteenth time!

And so on…

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Communication - We put emphasis on how important this is.You want to minimise situations where at the final hurdle the candidate drops out of the process. We continually qualify the candidates interest throughout.

You want to know any hire risks such as competitor and existing employers.

You want to know any special circumstances which need to be considered.

You want to know what the candidate really thinks of your company and the position that is proposed – versus other those offered by other employers.

You need to know that the candidate qualifies for key criteria – location, compensation, skills, interest in your competition, cultural fit.

You want an opportunity to respond to counter-offer scenario.

You want status updates and market insight when you ask for it.

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TRUST - Honesty and IntegrityYou want straight forward, honest answers to your questions about a candidate or any other issue.

You want realistic assessment of candidates.

You need to trust our financial dealings with your company.

You need to trust the way we behave with you and others within your organisation.

You need us to be clear with you and seek your permission if we feel we need to talk to a hiring manager within your company.

You expect us to flag up anything that concerns us within the relationship in order that it can be dealt with properly.

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Loyalty is our biggest assetOur focus on building candidate and employer loyalty means that we go the extra mile in ensuring that candidates come back to us when they next seek to change their jobs.

For you this means we are able to recommend candidates who we know and who have done a great job before. It means that we bring a wider choice, and that when we recommend a candidate to you, they trust our recommendation – making it more likely they will accept a job offer you.

Loyalty is built through great service combined with great marketing communications.

We operate a multi-layer approach to candidate marketing, delivering relevant marketing activities to active and non-active candidate groups.

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Page 16: Expedite Supply Chain and Logistics Recruitment - Core Values

InnovationThe recruitment environment has changed

Candidate behaviour has changed with it

You need recruitment agents who leverage multiple assets and technique to find the very best available candidates.

Today’s candidate want us where they spend their on and offline time. So we do the new and the old.

Employ Modern Marketing techniques.

Websites which attract through content that is relevant to our specific supply chain and logistics audience

Helping you vacancies go viral

Use technology to deliver innovative service approaches. Employer brand

Emphasis on process technology

Adapting to changing client technologies, process and protocols

Innovating around major recruitment initiatives

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Our core values

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Candidate’s want a better recruitment experienceCandidates becoming frustrated with recruitment agents they cannot have a decent conversation with – feel like cattle.

Good quality digital experiences that translate into great quality inter-personal experience.

Candidates want to work with agents who give advice and carefully select opportunities for them.

Candidates want to work with agents who have explicit knowledge of the industry and the responsibilities and environment in which they work

Quality feedback.

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KPI’sThere are many KPI’s a recruitment agency can track.

Ours are service led:

KPI’s can steer a business away from candidate and employer objectives

We focus on understanding and acting on:

Quality of Service

Candidate Experience

Employer ExperienceQualitative feedbackCandidate return rateEmployer loyalty

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Page 20: Expedite Supply Chain and Logistics Recruitment - Core Values

Take action on valuesCollect and act on feedback from candidate and employer engagements

Improve and develop best practice model throughout all business activities

Drive values messages through the team

Actively mentor, engage in training and provide support.

Respond pro-actively to all candidate and employee events

Communicate honestly with candidates and employers

Create value, don’t make employer and candidate jobs harder

Commit and do.

Sometimes things go wrong. Figure out why, learn and mitigate against it in the future.

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Page 21: Expedite Supply Chain and Logistics Recruitment - Core Values

SUPPLY CHAIN ● PROCUREMENT ●S&OP ● WAREHOUSING ● TRANSPORT ● SOFTWAREwww.expediteresourcing.com

+44(0)1730 [email protected]