EXIT INTERVIEW & SURVEY SOLUTIONS INFORMATION ABSTRACT TTMS-PEOPLEPROFIT TTMS-PEOPLEPROFIT.

EXIT INTERVIEW &SURVEY SOLUTIONS

INFORMATION ABSTRACT

www.peopleprofit.in

TTMS-PEOPLEPROFIT

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COST OF TURNOVER

Cost of Voluntary turnover is estimated to be between

50% to 400% of yearly salary of the position

©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limitedwww.peopleprofit.in

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COSTS OF TURNOVER

DIRECT COSTS INDIRECT COSTS

Such as:Executive Search AgencySelection Process CostsSeparation processing CostsTraining CostsOrientation Costs

Such as:Cost of Learning CurveLoss of CustomersLoss of KnowledgeDrop in Customer ServiceLost Contacts

©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

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TURNOVER IS PREVENTABLE

VOUNTARY TURNOVER IS PREVENTABLE TO A GREAT EXTENT

We need to know why people are leaving


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IN-HOUSE EXIT INTERVIEWS

TraditionalIn-house Exit InterviewsCould be misleading

Most oft-cited reasons for leaving are :

•Better Career Prospects•Better Pay


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WHY IN-HOUSE INTERVIEWS FAIL

• In-House Exit Interviews:• Are done perfunctorily and in a ritual-like manner

• Lack in necessary technical rigour and seriousness

• Produce qualitative data; analysis is often not done

• Lack in quantitative data needed for action planning

• Line Managers doing it are often part of the problem

• Employees feel unwilling to be candid with insiders


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•Do the in-house Exit Interviews provide composite picture of why people leave?

•Do you have numbers that show you clear trends and directions?

•Do they produce metrics that can be the basis for measurable improvements?

IN-HOUSE EXIT INTERVIEWS


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EXIT INTERVIEW: THE REAL NEED

•Ask the right questions •In a risk-free comfortable setting•Know what triggered the decision to leave•Honest opinion regarding work and the workplace•Quantitative Data for measurement & improvement


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PEOPLEPROFIT ADVANCED SOLUTIONS

SHARE SURVEYTM : PeopleProfit Exit Interview & Survey

Solutions are based on advanced Turnover Research. They give

you reliable data for building Retention Strategies.


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EXIT SURVEY CONTENTS

Reasons for leaving

Perceptions about work

Perceptions about workplace variables

Close-ended Questions for Quantitative Analysis

Open-ended Questions for Qualitative Analysis

Our customizable SHARE SURVEYTM covers


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ACTIONABLE REPORTS

SHARE SURVEYTM , Exit Survey reports present composite pictures in an actionable format:

• Top reasons of separation• Areas of discontent• Unit/Function wise analysis• Executive Dashboard

showing the key metrics

Conflict with Boss

No growth

Others 34%

56%

10%

Top Reasons for Resignations in the Widget Unit 2010/Q-3

Conflict with Boss

No Growth

Others


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CRITICAL ANALYTICS: PATTERNS


No Growth

For Better Pay

Poor Work-Life Balance

Difficult to Balance work & Family Roles

Inconvenient Work LocationConflict with Boss

Unsolicited Offer

Further Education

Other Reasons

0%

20%

40%

TOP REASONS FOR LEAVING (2011): SBU-wise Analysis

SBU - AutomotiveSBU - IndustrialSBU - Special Applications

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SLICED ANALYTICS


10% 12%

18%

12%28%

15%5%

REASONS FOR LEAVING (APR-OCT 2011) SBU - Automotive

No GrowthFor Better PayPoor Work-Life BalanceDifficult to Balance work & Family RolesInconvenient Work LocationConflict with BossUnsolicited OfferFurther EducationOther Reasons

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EXIT SURVEY REPORTING

PeopleProfit SHARE SURVEYTM

Exit Survey System provides: Quarterly Reports Annual Reports Report Periodicity Options

The reports give:Analysis and insights on Aggregate and Sliced Analyses Perceptions of Work Conditions Consistent Trends & Patterns


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FAST AND EASY MANAGEMENT


Automated Survey management system allows you to:

Send invites from the system just by clicking a

button

Track Interview / Survey Status

on-line

Send reminders with a button

click

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EXIT SURVEY OPTIONS

Web-based Surveys

Paper and Pencil Surveys

Telephone Interviews


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WEB-BASED SURVEYS

They are anonymous. They allow employees to be candid and honest.

They are non-confrontational.

They allow respondents more time to think.

They provide both qualitative and quantitative information.

They are more convenient and cost-effective than any other form of survey or interview.


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TTMS PEOPLEPROFIT: PROFILE

Consulting arm of Thinktank Management Services (P) Ltd

Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas.

Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S.


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Research Rigour I Ground Realities

Business Will Never Be the Same


EXIT INTERVIEW & SURVEY SOLUTIONS INFORMATION ABSTRACT TTMS-PEOPLEPROFIT TTMS-PEOPLEPROFIT.

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