EXIN Fundamentos ISO 20000
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IT Service Management Foundation based on ISO/IEC 20000 Presented to: José Félix Bayona Castro 28 February 2014 drs. Bernd W.E. Taselaar Chief Executive Officer 4944114.20251249 EXIN The global independent certification institute for ICT Professionals
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Transcript of EXIN Fundamentos ISO 20000
IT Service Management
Foundation
based on ISO/IEC 20000
Presented to:
José Félix Bayona Castro
28 February 2014
drs. Bernd W.E. TaselaarChief Executive Officer4944114.20251249
EXINThe global independent certification institute for ICT Professionals
