Executive Summary - Bridging the Talent Gap...Provides the tools you need to build relationships...

P A G E 1

Page

P A G E 2

Page

Executive Summary

Welcome to Bridging the Talent Gap —a campaign to help employers, learning providers and other community stakeholders understand and meet the challenges of ensuring a skilled and educated workforce. Campaign sponsor, The Graduate! Network, leaders of a national effort to increase college completion among adults, will collect employer data to identify ways to bridge talent gaps, one community at a time.

Bridging the Talent Gap helps your community move the needle on education attainment and ensuring a skilled workforce in three phases:

1. Assess your business community’s education and talent gap needs with the Talent Alignment Survey and interactive data dashboard.

2. Engage interested employers with customized employer profiles that help them understand their return on investment.

3. Drive results for you and your stakeholders through data-driven partnership development.

To get started, communities identify the best partner organizations to distribute the Talent Alignment Survey. For example, in Louisville and southern Indiana, the local chapters of the Society for Human Resource Management (SHRM) invited HR professionals to participate in the Talent Alignment Survey and earn professional continuing education units (CEUs) for both taking the survey and participating in a corresponding workshop. Chambers of Commerce, workforce development boards and economic development agencies are other examples of great partners.

The interactive data dashboard on our website, www.BridgingTheTalentGap.org, summarizes Phase 1, piloted earlier this year in Louisville and surrounding counties in Kentucky and southern Indiana. Each participating Bridging The Talent Gap community will have access to a similar data dashboard and other tools. For more information, contact Bridgett Strickler, Co-Principle Investigator and Business Engagement Lead, [email protected].

http://www.bridgingthetalentgap.org/

mailto:[email protected]

P A G E 3

Page

Stakeholder Value Proposition

Graduate! Network Sites

Provides the tools you need to build relationships with employers

Empowers you with information about talent shortages that are important to Comebackers

Generates opportunities for you and your higher education partners to work together on mutual goals

Chambers of Commerce, Workforce Boards, Economic Development Agencies

Talent Alignment Survey engages your membership to assess local talent gap needs

Data dashboard equips your membership with the facts they need to know to solve talent supply chain needs

Helps you engage local higher education institutions, community college and other learning providers on behalf of your membership

Employers

Data dashboard reflects talent gap information about your local employer ecosystem

Custom report compares you to local ecosystem of employers so you can compare yourself to other businesses of your size and industry sector

Custom talent gap solutions are identified

Partnerships with learning providers such as higher education institutions, technical and community colleges are discovered

HR Professionals

Receive CEU for survey participation

Data dashboard empowers your community of HR professionals to work with other local and regional leaders to solve talent gap issues

Custom report helps you solve your business’s unique talent gap needs

P A G E 4

Page

Louisville and Southern Indiana Summary

The Talent Alignment Survey was sent out to the HR Professionals in these communities over

a five-week period in January and February 2016. In total, there were 140 completed

surveys and 135 partially-completed surveys. This effort to date has

touched 275 businesses in the Metro Louisville and Southern Indiana community.

Respondents represent the broad community of employers in this area:

60% represent businesses with 1 – 200 employees

25% are medium-size businesses with 201 – 1,000 employees

15% represent businesses with more than 1,000 employees

And, we have heard from virtually every sector of our business community.

SECTOR NUMBER

Service Industries 24 (19%)

Manufacturing, Construction, Mining, Utilities 71 (56%)

Education, Community, Government 20 (16%)

Finance, Banking, 13 (10%)

Health care 42 (33%)

Information, Scientific, Technical 17 (13%)

Transportation 15 (12%)

Other 17 (13%)

(Please note, percentages do not add up to 100% because survey respondents could choose

more than one industry cluster.)

P A G E 5

Page

Louisville/Southern Indiana Survey Findings:

A total of 71% of survey respondents describe the economic conditions in our community as positive.

82% report that their respective companies are preparing for moderate to high growth in the next 3-5 years.

84% of the business community is currently hiring for full-time, regular staff. This hiring cuts across all levels of the workforce.

More than 60% are hiring management, non-management salaried employees and non-management hourly employees.

40% of all new hires require new or updated skills.

For positions where new or updated skills are required:

86% indicated that recruiting qualified workers is difficult.

85% are having a hard time recruiting employees in the areas of Skilled Trades and Highly Skilled Medical Labor. While Skilled Trade and Highly Skilled Medical Labor are the community’s largest talent gap, there are several other key areas where our community’s workforce is in need.

49% of organizations reported the need for employees with a minimum of a bachelor’s degree will increase.

27% say this same need applies for employees with an advanced degree. The skills we need and our economic prospects are indeed changing and fall under the heading of “a good problem to have.”

A workshop and panel discussion involving community leaders held on March 8, 2016,

provided a positive and productive think tank experience to the nearly 200 attendees.

If you would like more information about the Louisville/Southern Indiana pilots of Bridging

The Talent Gap, please visit www.BridgingTheTalentGap.org, or contact Bridgett Strickler, Co-

Principle Investigator and Business Engagement Lead, Bridgett.Strickler@Graduate-

Network.org.

http://www.bridgingthetalentgap.org/

Take a Pro duct To ur Sign In

Report for The Talent Alignment Survey

Co mp letio n Rate: 50 .9%

Co m plete 140

Partial 135

Disqualified 0

To tal 275

1. Response Counts

1

http://www.surveygizmo.com/

https://app.surveygizmo.com/login/v1

2. Contact email

2

3. What area does your SHRM chapter represent?(Please select all that apply.)

Lo u isville: 68.9%

S o u th ern In d ian a: 18.7%

Bo th : 6.4%

No t a memb er o f eith er c h ap ter: 5.9%

Value Percent Count

Lo uisville 68.9% 151

So uthern Indiana 18.7% 41

Bo th 6.4% 14

No t a m em ber o f either chapter 5.9% 13

T o tal 219

3

4. From what location does your company hireemployees? (Select all that apply)

Pe

rce

nt

Lo uisville Metro Area So uthern Indiana Other - Please specify0

20

40

60

80

100

Value Percent Count

Lo uisville Metro Area 88.6% 194

So uthern Indiana 66.2% 145

Other - Please specify 33.3% 73

4

5. Overall, how would you describe the economicconditions in your community or area?

Negative: 1.4%

S o mewh at n egative: 12.0 %

Neith er n egative n o r p o sitive: 15.7%

S o mewh at p o sitive: 41.5%

Po sitive: 29.0 %

Extremely p o sitive: 0 .5%

Value Percent Count

Negative 1.4% 3

So m ewhat negative 12.0% 26

Neither negative no r po sitive 15.7% 34

So m ewhat po sitive 41.5% 90

Po sitive 29.0% 63

Extrem ely po sitive 0.5% 1

T o tal 217

5

6. Over the next 3 to 5 years, what is your organization’sprojected growth?

Fast gro wth : 9.2%

Mo d erate gro wth : 72.8%

No G ro wth : 10 .1%

Mo d erate d ec lin e: 1.8%

Fast d ec lin e - lo ss o f jo b s an d /o r p o ssib lyo f b u sin ess: 1.4%

Do n ' t kn o w: 4.6%

Value Percent Count

Fast gro wth 9.2% 20

Mo derate gro wth 72.8% 158

No Gro wth 10.1% 22

Mo derate decline 1.8% 4

Fast decline - lo ss o f jo bs and/o r po ssibly o f business 1.4% 3

Do n't kno w 4.6% 10

T o tal 217

6

Yes No

Full-tim e regular staff 182

83.5%

36

16.5%

Part-tim e regular staff 90

41.5%

127

58.5%

Tem po rary staff (no o ptio n to beco m e full-tim e o r part-tim e staff) 72

33.3%

144

66.7%

Tem po rary-to -regular staff 84

38.7%

133

61.3%

7. Is your organization currently hiring for any of thefollowing?

7

8. At what level(s) is your organization currently hiringfull-time regular staff? (Check all that apply.)

Pe

rce

nt

Executive/upperm anagem ent (e.g.,

CEO, CFO)

Other m anagem ent(e.g., directo rs,

m anagers)

No n-m anagem entsalaried em plo yees

No n-m anagem entho urly em plo yees

0

20

40

60

80

100

Value Percent Count

Executive/upper m anagem ent (e.g., CEO, CFO) 18.4% 27

Other m anagem ent (e.g., directo rs, m anagers) 60.5% 89

No n-m anagem ent salaried em plo yees 66.0% 97

No n-m anagem ent ho urly em plo yees 83.7% 123

8

9. Which of the following best describes the nature ofthe full-time regular positions your organization iscurrently hiring?

Direc t rep lac emen ts o f existin gp o sitio n s—req u irin g n o n ew skills: 60 .5%

New d u ties ad d ed to existin gp o sitio n s—req u irin g so me ad d itio n al n ewskills: 16.3%

Co mp letely n ew p o sitio n s—b u t n o treq u irin g n ew an d u p d ated skill sets.:13.6%

Co mp letely n ew p o sitio n s—req u irin g n ewan d u p d ated skill sets: 9.5%

Value Percent Count

Direct replacem ents o f existing po sitio ns—requiring no new skills 60.5% 89

New duties added to existing po sitio ns—requiring so m e additio nal new skills 16.3% 24

Co m pletely new po sitio ns—but no t requiring new and updated skill sets. 13.6% 20

Co m pletely new po sitio ns—requiring new and updated skill sets 9.5% 14

T o tal 147

9

10. For the new, full-time regular positions beingcreated by your organization that require new anddifferent skill sets, how easy or difficult do you think itwill be or has it been to find qualified individuals forthose positions?

Very easy: 1.7%

S o mewh at easy: 12.1%

S o mewh at d iffic u lt: 70 .7%

Very d iffic u lt: 15.5%

Value Percent Count

Very easy 1.7% 1

So m ewhat easy 12.1% 7

So m ewhat difficult 70.7% 41

Very difficult 15.5% 9

T o tal 58

10

It em T ot al Responses

No m inim um educatio n requirem ents 89

High scho o l diplo m a o r equivalent 128

Minim um o f an Asso ciate's degree 104

Minim um o f a Bachelo r’s degree 141

Minim um o f an advanced degree (e.g., Masters, PhD, MD, JD, etc.) 90

11. Please estimate the percentage of open full-timeregular positions at your organization over the last 12months for each of the following categories. All thenumbers you enter need to add up to 100.

11

12. Over the last 12 months, of the open full-timeregular positions at your organization, what percentagerequire a specific post-secondary certificate?

Co

un

t

0 1 2 3 5 10 15 20 25 30 35 40 45 50 60 70 75 80 85 90 95100

0

10

20

30

40

50

12

Very

easy

S omewhat

easy

S omewhat

difficult

Very

difficult

Not

applicable

Ho urly Labo rers 5

3.4%

24

16.6%

34

23.4%

20

13.8%

62

42.8%

Pro ductio n Operato rs 1

0.7%

17

11.6%

24

16.4%

14

9.6%

90

61.6%

Drivers 4

2.7%

12

8.2%

11

7.5%

16

11.0%

103

70.5%

HR Pro fessio nals 8

5.5%

39

26.7%

36

24.7%

4

2.7%

59

40.4%

Custo m er Service Representatives 10

6.8%

41

28.1%

35

24.0%

2

1.4%

58

39.7%

Adm inistrative Suppo rt Staff 15

10.3%

65

44.5%

38

26.0%

5

3.4%

23

15.8%

Skilled Trades (electricians, carpenters,

m achinists, m echanics, welders, plum bers)

0

0.0%

3

2.1%

23

15.8%

37

25.3%

83

56.8%

Sales Representatives 2

1.4%

23

15.8%

35

24.0%

15

10.3%

71

48.6%

High-Skill Medical (nurses, do cto rs, specialists) 1

0.7%

2

1.4%

17

11.6%

12

8.2%

114

78.1%

Engineers 1

0.7%

10

6.8%

15

10.3%

26

17.8%

94

64.4%

Scientists 0

0.0%

3

2.1%

7

4.8%

7

4.8%

129

88.4%

Acco unting and Finance Pro fessio nals 3

2.1%

51

34.9%

44

30.1%

11

7.5%

37

25.3%

Managers and Executives 3

2.1%

36

24.7%

70

47.9%

13

8.9%

24

16.4%

13. How easy or difficult has it been to fill thefollowing job categories for full-time regularpositions?

13

14. If there are job categories or positions, other thanlisted above, that were either very easy or very difficultfor your organization to fill, please explain. If therewere none please enter "none".

findpositions

fill skilledhardworkers

level

due easy

sales skills

tradescertified

drivers

industry

people

qualified

requireserviceassistants

candidates

experience

field

high

14

15. In the current labor market, are you having adifficult time recruiting for certain types of positionsthat are open in your organization?

Yes: 81.5%

No : 11.6%

Do n ' t Kn o w: 6.8%

Value Percent Count

Yes 81.5% 119

No 11.6% 17

Do n't Kno w 6.8% 10

T o tal 146

15

16. What are the main reasons your organizationexperiences difficulty in hiring qualified candidates forfull-time regular positions? (Check all that apply.)

Pe

rce

nt

Candidate

s do not …

Candidate

s do not hav…

Candidate

s do not hav…

Candidate

s do not hav…

Candidate

s are overq…

Qualif

ied candid

ates a…

Qualif

ied candid

ates a…

Our lo

cal educatio

n/tr…

Low number o

f applic

…

Lack of in

terest in

type…

Competit

ion fr

om o

th…

Don't know

Oth

er - Ple

ase specify0

20

40

60

80

16

Value Percent Count

Candidates do no t have high eno ugh levels o f educatio n/training 20.2% 24

Candidates do no t have the needed credentials/certificatio ns 25.2% 30

Candidates do no t have the right skills fo r the jo b 39.5% 47

Candidates do no t have the right wo rk experience 42.9% 51

Candidates are o verqualified 8.4% 10

Qualified candidates are no t interested in m o ving to o ur lo cal area 19.3% 23

Qualified candidates are no t within o ur salary range o r ho urly rate range 52.9% 63

Our lo cal educatio n/training system do es no t pro duce eno ugh wo rk ready/qualified jo b

candidates

23.5% 28

Lo w num ber o f applicants 55.5% 66

Lack o f interest in type o f jo b 26.9% 32

Co m petitio n fro m o ther em plo yers 63.9% 76

Do n't kno w 3.4% 4


17

17. Has your organization hired any workers fromoutside the U.S. in an attempt to fill key full-timeregular positions that have been difficult to fill withU.S. workers?

Yes: 20 .2%

No , b u t we are c o n sid erin g: 4.2%

No , b u t we h ave p lan s to d o so in th e n ext12 mo n th s: 1.7%

No : 71.4%

Do n ' t kn o w: 2.5%

Value Percent Count

Yes 20.2% 24

No , but we are co nsidering 4.2% 5

No , but we have plans to do so in the next 12 m o nths 1.7% 2

No 71.4% 85

Do n't kno w 2.5% 3

T o tal 119

18

18. Has your organization hired any U.S. Veterans in anattempt to fill key full-time regular positions that havebeen difficult to fill?

Yes: 53.8%

No , b u t we are c o n sid erin g: 10 .9%

No , b u t we h ave p lan s to d o so in th e n ext12 mo n th s: 3.4%

No : 23.5%

Do n ' t kn o w: 8.4%

Value Percent Count

Yes 53.8% 64

No , but we are co nsidering 10.9% 13

No , but we have plans to do so in the next 12 m o nths 3.4% 4

No 23.5% 28


T o tal 119

19

19. Regardless of whether or not your organization iscurrently hiring, what factors are most likely toencourage your organization to increase hiring? (Checkall that apply.)

Pe

rce

nt

Improved m

arket co…

More sta

ble glo

bal ec…

Better qualif

ied jo

b ca…

Tax incentiv

es or o

the…

Better access to

credi…

Lower labor costs

/be…

Changes to em

ploym…

Oth

er - Ple

ase specify

Don't know

0

20

40

60

80

Value Percent Count

Im pro ved m arket co nditio ns/increased dem and fo r pro ducts and services 71.5% 103

Mo re stable glo bal eco no m ic co nditio ns 18.8% 27

Better qualified jo b candidate po o l 40.3% 58

Tax incentives o r o ther go vernm ent incentives 15.3% 22

Better access to credit lines 3.5% 5

Lo wer labo r co sts/benefits co sts 22.2% 32

Changes to em plo ym ent legislatio n 12.5% 18


Do n't kno w 5.6% 8

20

High school graduat es T wo year college graduat es Four year college graduat es

En glish lan gu age ( sp o ken )

Yes 111

31.8%

116

33.2%

122

35.0%

No 18

48.6%

11

29.7%

8

21.6%

Do n't kno w 6

27.3%

9

40.9%

7

31.8%

No t applicable 5

38.5%

4

30.8%

4

30.8%

Read in g c o mp reh en sio n ( in En glish )

Yes 83

25.8%

115

35.7%

124

38.5%

No 39

66.1%

14

23.7%

6

10.2%

Do n't kno w 14

50.0%

8

28.6%

6

21.4%

No t applicable 5

35.7%

4

28.6%

5

35.7%

Written En glish ( grammar, sp ellin g, etc .)

Yes 61

22.7%

92

34.2%

116

43.1%

No 65

55.1%

35

29.7%

18

15.3%

Do n't kno w 10

35.7%

12

42.9%

6

21.4%

20. For each basic skill below, select the best answerthat reflects your opinion of whether or not thatcategory of the labor pool generally possesses thatskill. Please answer all items by clicking on the drop-down box and making your selection. Please add anadditional talent area in the bottom "Other" category ifit is not included in the remainder of the list.

21

No t applicable 5

50.0%

3

30.0%

2

20.0%

Math ematic s

Yes 58

23.3%

81

32.5%

110

44.2%

No 58

58.0%

30

30.0%

12

12.0%

Do n't kno w 17

30.9%

22

40.0%

16

29.1%

No t applicable 8

40.0%

8

40.0%

4

20.0%

S c ien c e

Yes 31

21.1%

42

28.6%

74

50.3%

No 57

48.7%

40

34.2%

20

17.1%

Do n't kno w 21

29.2%

30

41.7%

21

29.2%

No t applicable 33

37.1%

29

32.6%

27

30.3%

En gin eerin g/T ec h n ic al

Yes 18

11.8%

49

32.0%

86

56.2%

No 72

54.1%

44

33.1%

17

12.8%

Do n't kno w 21

34.4%

24

39.3%

16

26.2%

No t applicable 30

39.0%

24

31.2%

23

29.9%

G o vern men t/Ec o n o mic s

Yes 22

16.8%

37

28.2%

72

55.0%

No 66

49.6%

42

31.6%

25

18.8%


22

Do n't kno w 21

30.4%

29

42.0%

19

27.5%

No t applicable 32

36.0%

32

36.0%

25

28.1%

Hu man ities/Arts

Yes 29

20.7%

45

32.1%

66

47.1%

No 43

51.8%

30

36.1%

10

12.0%

Do n't kno w 31

31.0%

34

34.0%

35

35.0%

No t applicable 37

37.0%

32

32.0%

31

31.0%

Fo reign Lan gu ages

Yes 14

21.2%

16

24.2%

36

54.5%

No 71

39.2%

63

34.8%

47

26.0%

Do n't kno w 21

26.6%

30

38.0%

28

35.4%

No t applicable 35

35.7%

32

32.7%

31

31.6%

Histo ry/G eo grap h y

Yes 31

24.4%

40

31.5%

56

44.1%

No 44

47.3%

30

32.3%

19

20.4%

Do n't kno w 26

28.9%

34

37.8%

30

33.3%

No t applicable 37

34.3%

35

32.4%

36

33.3%

Crimin al Ju stic e/Fo ren sic s:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f

wh eth er o r n o t th at c atego ry o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g

o n th e d ro p -d o wn b o x an d makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er"

c atego ry if it is n o t in c lu d ed in th e remain d er o f th e list.


23

Yes 0

0.0%

1

50.0%

1

50.0%

No 1

100.0%

0

0.0%

0

0.0%

Critic al th in kin g :Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t

th at c atego ry o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e d ro p -

d o wn b o x an d makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er" c atego ry if it is

n o t in c lu d ed in th e remain d er o f th e list.

Yes 0

0.0%

0

0.0%

1

100.0%

No 1

50.0%

1

50.0%

0

0.0%

Detail O rien ted :Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t




No 1

33.3%

1

33.3%

1

33.3%

In terp erso n al skills:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r

n o t th at c atego ry o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e

d ro p -d o wn b o x an d makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er" c atego ry

if it is n o t in c lu d ed in th e remain d er o f th e list.

Yes 0

0.0%

1

50.0%

1

50.0%

No 1

100.0%

0

0.0%

0

0.0%

Man u fac tu rin g:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t




No 1

33.3%

1

33.3%

1

33.3%

No o th er:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at

c atego ry o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e d ro p -d o wn

b o x an d makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er" c atego ry if it is n o t

in c lu d ed in th e remain d er o f th e list.

No t applicable 1

33.3%

1

33.3%

1

33.3%


24

No n e:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




No t applicable 1

33.3%

1

33.3%

1

33.3%

Nu rsin g:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




Yes 0

0.0%

1

50.0%

1

50.0%

No 1

100.0%

0

0.0%

0

0.0%

S HO P Class:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




Yes 1

100.0%

0

0.0%

0

0.0%

No 0

0.0%

1

50.0%

1

50.0%

S killed T rad e:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




Yes 0

0.0%

1

100.0%

0

0.0%

No 1

50.0%

0

0.0%

1

50.0%

S o ft S kills:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




No 1

33.3%

1

33.3%

1

33.3%


25

S o ft S kills :Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




No 1

33.3%

1

33.3%

1

33.3%

Wo rk Eth ic :Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




Yes 0

0.0%

1

100.0%

0

0.0%

No 1

100.0%

0

0.0%

0

0.0%

No t applicable 0

0.0%

0

0.0%

1

100.0%

ggjk:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at c atego ry

o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e d ro p -d o wn b o x an d

makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er" c atego ry if it is n o t in c lu d ed

in th e remain d er o f th e list.

life skills:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at




No 1

33.3%

1

33.3%

1

33.3%

o n th e jo b in terp erso n al skills:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f


o n th e d ro p -d o wn b o x an d makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er"

c atego ry if it is n o t in c lu d ed in th e remain d er o f th e list.

Yes 0

0.0%

1

50.0%

1

50.0%

No 1

100.0%

0

0.0%

0

0.0%

p aralegal:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at





26

Yes 1

33.3%

1

33.3%

1

33.3%

test:Fo r eac h b asic skill b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at c atego ry

o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e d ro p -d o wn b o x an d

makin g yo u r selec tio n . Please ad d an ad d itio n al talen t area in th e b o tto m "O th er" c atego ry if it is n o t in c lu d ed

in th e remain d er o f th e list.

trad es ( elec tric al, weld ers, wirers, p ro d u c tio n an d man u fac tu rin g wo rkers) :Fo r eac h b asic skill b elo w, selec t

th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er o r n o t th at c atego ry o f th e lab o r p o o l gen erally p o ssesses

th at skill. Please an swer all items b y c lic kin g o n th e d ro p -d o wn b o x an d makin g yo u r selec tio n . Please ad d an

ad d itio n al talen t area in th e b o tto m "O th er" c atego ry if it is n o t in c lu d ed in th e remain d er o f th e list.

Yes 1

33.3%

1

33.3%

1

33.3%


27


T eamwo rk/Co llab o ratio n

Yes 67

24.0%

96

34.4%

116

41.6%

No 45

55.6%

22

27.2%

14

17.3%

Do n't kno w 21

45.7%

17

37.0%

8

17.4%

No t applicable 5

50.0%

3

30.0%

2

20.0%

Diversity ( e.g., th e ab ility to wo rk well with a d iverse wo rkfo rc e an d c u sto mer b ase)

Yes 86

29.2%

99

33.6%

110

37.3%

No 29

46.0%

19

30.2%

15

23.8%

Do n't kno w 20

39.2%

19

37.3%

12

23.5%

No t applicable 6

54.5%

2

18.2%

3

27.3%

In fo rmatio n T ec h n o lo gy Ap p lic atio n

Yes 73

24.2%

109

36.1%

120

39.7%

No 47

69.1%

12

17.6%

9

13.2%

Do n't kno w 13

36.1%

15

41.7%

8

22.2%

No t applicable 7

50.0%

4

28.6%

3

21.4%

Written c o mmu n ic atio n

21. For each applied skill/knowledge set below, selectthe best answer that reflects your opinion of whetheror not that category of the labor pool generallypossesses that skill. Please answer all items by clickingon the drop-down box and making your selection.

28

Yes 57

22.0%

88

34.0%

114

44.0%

No 68

55.7%

36

29.5%

18

14.8%

Do n't kno w 10

34.5%

13

44.8%

6

20.7%

No t applicable 4

50.0%

2

25.0%

2

25.0%

Lead ersh ip

Yes 18

12.2%

42

28.6%

87

59.2%

No 93

51.1%

61

33.5%

28

15.4%

Do n't kno w 20

27.8%

30

41.7%

22

30.6%

No t applicable 6

46.2%

4

30.8%

3

23.1%

Ad ap tab le:Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f


o n th e d ro p -d o wn b o x an d makin g yo u r selec tio n .

Yes 0

0.0%

0

0.0%

1

100.0%

No 1

50.0%

1

50.0%

0

0.0%

Emo tio n al IQ :Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f


o n th e d ro p -d o wn b o x an d makin g yo u r selec tio n .

Yes 0

0.0%

0

0.0%

1

100.0%

No 1

100.0%

0

0.0%

0

0.0%

Do n't kno w 0

0.0%

1

100.0%

0

0.0%

Eth ic s:Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er

o r n o t th at c atego ry o f th e lab o r p o o l gen erally p o ssesses th at skill. Please an swer all items b y c lic kin g o n th e

d ro p -d o wn b o x an d makin g yo u r selec tio n .


29

Yes 1

33.3%

1

33.3%

1

33.3%

No n e:Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er



No t applicable 1

33.3%

1

33.3%

1

33.3%

T rad es:Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er



Yes 1

50.0%

1

50.0%

0

0.0%

No t applicable 0

0.0%

0

0.0%

1

100.0%

h n gfd :Fo r eac h ap p lied skill/kn o wled ge set b elo w, selec t th e b est an swer th at reflec ts yo u r o p in io n o f wh eth er




30

Increase

S t ay

t he

same Decrease

N/A (Not needed current ly

or needed in next 5 years)

A m inim um o f a high scho o l diplo m a o r

equivalent

48

33.8%

68

47.9%

11

7.7%

15

10.6%

A m inim um o f a Po st-seco ndary certificate 56

39.4%

58

40.8%

5

3.5%

23

16.2%

A m inim um o f an Asso ciate’s degree 48

34.0%

72

51.1%

3

2.1%

18

12.8%

A m inim um o f a Bachelo r’s degree 71

50.0%

63

44.4%

1

0.7%

7

4.9%

A m inim um o f an advanced degree (e.g.,

Masters, PhD, MD, JD, etc.)

39

27.5%

59

41.5%

6

4.2%

38

26.8%

22. Over the next 5 years, do you anticipate that yourorganization’s need for employees at the followingeducation levels will increase, stay the same ordecrease?

31

23. Which of the following is true for yourorganization? (Select all that apply.)

Pe

rce

nt

We pro videfinancial

suppo rt fo ro ur

em plo yees topursue

co llege levelco urses.

We pro videfinancial

suppo rt fo ro ur

em plo yees topursue

educatio n,learning o r

trainingpro vided by

o utsideagencies thatis no t co llegeco ursewo rk.

We pro video n-the-jo b

internaleducatio n,learning o rtraining fo r

o urem plo yees.

We pro videsuppo rt fo r

o urem plo yees to

pursueeducatio n,learning o rtraining in

o ther waysbesidesfinancialsuppo rt.

No ne o f theabo ve

Other - Pleasespecify

0

25

50

75

100

Value Percent Count

We pro vide financial suppo rt fo r o ur em plo yees to pursue co llege level co urses. 61.7% 87

We pro vide financial suppo rt fo r o ur em plo yees to pursue educatio n, learning o r training

pro vided by o utside agencies that is no t co llege co ursewo rk.

58.2% 82

We pro vide o n-the-jo b internal educatio n, learning o r training fo r o ur em plo yees. 78.7% 111

We pro vide suppo rt fo r o ur em plo yees to pursue educatio n, learning o r training in o ther

ways besides financial suppo rt.

51.1% 72

No ne o f the abo ve 6.4% 9


32

24. For which of the following does your organizationprovide financial benefits for education, learning ortraining? (Select as many as apply)

Pe

rce

nt

All em plo yees Em plo yeeswith identified

skills and/o rpro fessio naldevelo pm entdeficiencies

Em plo yeeswho requestskills training

and/o rpro fessio naldevelo pm ent

Other - Pleasespecify

Myo rganizatio n

do es no tpro vide o r

pay fo r skillstrainingand/o r

pro fessio naldevelo pm ent

fo r itsem plo yees

Do n't kno w0

20

40

60

Value Percent Count

All em plo yees 57.6% 76

Em plo yees with identified skills and/o r pro fessio nal develo pm ent deficiencies 31.8% 42

Em plo yees who request skills training and/o r pro fessio nal develo pm ent 43.9% 58


My o rganizatio n do es no t pro vide o r pay fo r skills training and/o r pro fessio nal

develo pm ent fo r its em plo yees

4.5% 6

Do n't kno w 3.8% 5

33

25. What local education/training groups does yourorganization work with to train employees? (Check allthat apply.)

Pe

rce

nt

Technical/vocatio

nal sc…

Local co lle

ge/university

Workfo

rce board

Comm

unity groups

Cooperative group o

f …

Oth

er - Ple

ase specify

Don't know

0

10

20

30

40

50

60

Value Percent Count

Technical/vo catio nal scho o l 37.5% 45

Lo cal co llege/university 59.2% 71

Wo rkfo rce bo ard 13.3% 16

Co m m unity gro ups 18.3% 22

Co o perative gro up o f sim ilar o rganizatio ns 20.8% 25


Do n't kno w 13.3% 16

34

26. How does your organization measure employees’skill and/or professional development deficiencies?(Check all that apply.)

Pe

rce

nt

Emplo

yees evaluate

th…

Individ

ual skills

assess…

Job perform

ance eval…

On-th

e-job in

tervie

ws

Supervisor/manager …

Team skills

gap analysis

Oth

er - Ple

ase specify

Not applic

able, m

y or…

Don't know

0

20

40

60

80

100

Value Percent Count

Em plo yees evaluate their o wn skills and develo pm ent and identify areas fo r im pro vem en 31.9% 45

Individual skills assessm ents (i.e., tests) 25.5% 36

Jo b perfo rm ance evaluatio ns (i.e., using perfo rm ance m etrics) 81.6% 115

On-the-jo b interviews 22.0% 31

Superviso r/m anager o bservatio n 80.9% 114

Team skills gap analysis 14.2% 20


No t applicable, m y o rganizatio n do es no t m easure em plo yees’ skills and/o r pro fessio nal

develo pm ent needs

4.3% 6

Do n't kno w 1.4% 2

35

27. Does your organization pre-hire employees who willneed to go through training before they are placed onthe job?

Yes: 31.9%

No : 61.0 %

Do n ' t kn o w: 7.1%

Value Percent Count

Yes 31.9% 45

No 61.0% 86


T o tal 141

36

28. Does your organization work with local educationand training providers to help them assess local skillsgaps that can be addressed through their programofferings and curricula?

Yes: 18.4%

No : 73.0 %

Do n ' t kn o w: 8.5%

Value Percent Count

Yes 18.4% 26

No 73.0% 103


T o tal 141

37

29. What local education/training groups does yourorganization work with to assess local skills gaps?(Check all that apply.)

Pe

rce

nt

Technical/vo… Lo cal co llege… Wo rkfo rcebo ard

Co m m unitygro ups

Co o perativegro up o f

sim ilaro rganizatio ns

Do n't kno w0

20

40

60

80

Value Percent Count

Technical/vo catio nal scho o l 69.2% 18

Lo cal co llege/university 65.4% 17

Wo rkfo rce bo ard 34.6% 9

Co m m unity gro ups 7.7% 2

Co o perative gro up o f sim ilar o rganizatio ns 19.2% 5

Do n't kno w 7.7% 2

38

30. Does your organization only have U.S. basedoperations (i.e., business units) or does it operatemultinationally?

U.S . b ased o p eratio n s o n ly: 72.0 %

Mu ltin atio n al o p eratio n s: 28.0 %

Value Percent Count

U.S. based o peratio ns o nly 72.0% 95

Multinatio nal o peratio ns 28.0% 37

T o tal 132

39

31. In the U.S., is your organization a single-unitcompany or a multi-unit company?

S in gle-u n it c o mp an y: 37.1%

Mu lti-u n it c o mp an y: 62.9%

Value Percent Count

Single-unit co m pany 37.1% 49

Multi-unit co m pany 62.9% 83

T o tal 132

40

32. In general, are your HR policies and practicesdetermined by the multi-unit corporate headquarters,by each work location, or a combination of both?

Mu lti-u n it c o rp o rate h ead q u arters:44.7%

Eac h wo rk lo c atio n : 20 .5%

A c o mb in atio n o f b o th : 34.8%

Value Percent Count

Multi-unit co rpo rate headquarters 44.7% 59

Each wo rk lo catio n 20.5% 27

A co m binatio n o f bo th 34.8% 46

T o tal 132

41

33. Please check the level of HR department/functionfor which you responded throughout this survey

Co rp o rate ( c o mp an y wid e) : 64.4%

Bu sin ess u n it/d ivisio n : 14.4%

Fac ility/lo c atio n : 21.2%

Value Percent Count

Co rpo rate (co m pany wide) 64.4% 85

Business unit/divisio n 14.4% 19

Facility/lo catio n 21.2% 28

T o tal 132

42

34. Approximately how many people are employed byyour organization, full-time and part-time, at your worklocation? (Please exclude outside contractors fromyour count.)

S elf-emp lo yed : 1.5%

1 - 10 emp lo yees: 6.1%

11 - 50 emp lo yees: 17.4%

51 - 20 0 emp lo yees: 34.8%

20 1 - 50 0 emp lo yees: 19.7%

50 1 - 1,0 0 0 emp lo yees: 6.1%

1,0 0 1- 5,0 0 0 emp lo yees: 9.1%

5,0 0 1 - 10 ,0 0 0 emp lo yees: 3.0 %

Mo re th an 10 ,0 0 0 emp lo yees: 2.3%

Value Percent Count

Self-em plo yed 1.5% 2

1 - 10 em plo yees 6.1% 8

11 - 50 em plo yees 17.4% 23

51 - 200 em plo yees 34.8% 46

201 - 500 em plo yees 19.7% 26

501 - 1,000 em plo yees 6.1% 8

1,001- 5,000 em plo yees 9.1% 12

5,001 - 10,000 em plo yees 3.0% 4

Mo re than 10,000 em plo yees 2.3% 3

T o tal 132

43

35. Including employees at your location, approximatelyhow many people are employed by your organization,full-time and part- time, at all the multi-unit locations inthe U.S.? (If your organization has multiple locations inthe U.S., this number should include the employees atyour location but be larger than that number. Pleaseinclude the employees at your location in this number.Please exclude outside contractors from your count.)

11 - 50 emp lo yees: 2.4%

51 - 20 0 emp lo yees: 16.9%

20 1 - 50 0 emp lo yees: 24.1%

50 1 - 1,0 0 0 emp lo yees: 13.3%

1,0 0 1- 5,0 0 0 emp lo yees: 15.7%

5,0 0 1 - 10 ,0 0 0 emp lo yees: 6.0 %


45

Value Percent Count

11 - 50 em plo yees 2.4% 2

51 - 200 em plo yees 16.9% 14

201 - 500 em plo yees 24.1% 20

501 - 1,000 em plo yees 13.3% 11

1,001- 5,000 em plo yees 15.7% 13

5,001 - 10,000 em plo yees 6.0% 5


T o tal 83

46

36. Including all employees within the U.S., how manypeople are employed by your organization (includingyour location), full- time and part-time, throughout theworld? (If your organization has employees outside ofthe U.S., the total number of employees throughout theworld should include the number of employees in theU.S. but be larger than that number.)

1 - 10 emp lo yees: 2.7%

51 - 20 0 emp lo yees: 8.1%

20 1 - 50 0 emp lo yees: 10 .8%

50 1 - 1,0 0 0 emp lo yees: 8.1%

1,0 0 1- 5,0 0 0 emp lo yees: 16.2%

5,0 0 1 - 10 ,0 0 0 emp lo yees: 8.1%


Value Percent Count

1 - 10 em plo yees 2.7% 1

51 - 200 em plo yees 8.1% 3

201 - 500 em plo yees 10.8% 4

501 - 1,000 em plo yees 8.1% 3

1,001- 5,000 em plo yees 16.2% 6

5,001 - 10,000 em plo yees 8.1% 3


T o tal 37

47

37. If you are unsure of the number of employees yourorganization has at various regional locations, pleaseenter the TOTAL number of your organization'semployees (full-time and part-time total) across alllocations. (Please exclude outside contractors fromyour count.)

S elf-emp lo yed : 3.4%

1 - 10 emp lo yees: 4.3%

11 - 50 emp lo yees: 8.6%

51 - 20 0 emp lo yees: 19.0 %

20 1 - 50 0 emp lo yees: 16.4%50 1 - 1,0 0 0 emp lo yees: 9.5%

1,0 0 1- 5,0 0 0 emp lo yees: 13.8%

5,0 0 1 - 10 ,0 0 0 emp lo yees: 3.4%


49

Value Percent Count

Self-em plo yed 3.4% 4

1 - 10 em plo yees 4.3% 5

11 - 50 em plo yees 8.6% 10

51 - 200 em plo yees 19.0% 22

201 - 500 em plo yees 16.4% 19

501 - 1,000 em plo yees 9.5% 11

1,001- 5,000 em plo yees 13.8% 16

5,001 - 10,000 em plo yees 3.4% 4


T o tal 116

50

38. Please provide a brief description of yourorganization's industry or business activity. You mustprovide a response even if it is just one word (e.g.,bank).

manufacturerproductsautomotive

healthcare company

educationconsumer

financial

health

service

agencydistribution

firm

government

hr

including

insurance manufacture

51

39. Which of the following best describes yourorganization (Select only one)

Pu b lic ly o wn ed fo r-p ro fit: 22.7%

Privately o wn ed fo r-p ro fit: 53.0 %

No t-fo r-p ro fit o rgan izatio n : 18.2%

G o vern men t agen c y: 3.8%

O th er - Please sp ec ify: 2.3%

Value Percent Count

Publicly o wned fo r-pro fit 22.7% 30

Privately o wned fo r-pro fit 53.0% 70

No t-fo r-pro fit o rganizatio n 18.2% 24

Go vernm ent agency 3.8% 5


T o tal 132

52

40. This SHRM survey classifies industries according toa modified version of the NAICS coding system definedby the US Census Bureau. Please select up to fiveindustries for the organization for which you areproviding input.

Pe

rce

nt

Accomm

odation…

Admin

istrative and Supp…

Construction (C

onstr…

Educational S

ervices (…

Finance and In

surance…

Health C

are and Social…

Government A

gencie…

Health C

are and Social…

Manufa

cturin

g (Food …

Min

ing (O

il and gas ex…

Professio

nal, Scie

ntifi…

Religio

us, Grantm

akin…

Repair and Main

tenan…

Retail T

rade (Moto

r v…

Transportatio

n and W…

Utiliti

es (Ele

ctric pow…

Whole

sale Trade (M

e…

Oth

er - Ple

ase specify

All O

thers ( c lick to …

0

10

20

30

40

Value Percent Count

Acco m m o datio n and Fo o d Services (Acco m m o datio n; Fo o d services and drinking places) 3.8% 5

Adm inistrative and Suppo rt and Waste Managem ent and Rem ediatio n Services (Office

adm inistrative services; Facilities suppo rt services; Em plo ym ent services; Business

suppo rt services; Travel arrangem ent and reservatio n services; Investigatio n and security

services; Services to buildings and dwellings; Other suppo rt services; Waste m anagem ent

and rem ediatio n services)

4.6% 6

Co nstructio n (Co nstructio n o f buildings; Heavy and civil engineering co nstructio n;

Specialty trade co ntracto rs)

6.2% 8

Educatio nal Services (Elem entary and seco ndary scho o ls; Junio r co lleges; Co lleges,

universities, and pro fessio nal scho o ls; Business scho o ls and co m puter and m anagem ent

training; Technical and trade scho o ls; o ther scho o ls and instructio n; Educatio nal suppo rt

services

6.9% 9

Finance and Insurance (Mo netary autho rities - central bank; Credit interm ediatio n and

related activities; Securities, co m m o dity co ntracts, and o ther financial investm ents and

related activities; Insurance carriers and related activities; Funds, trusts, and o ther financial

vehicles)

10.0% 13

53

Health Care and So cial Assistance (Am bulato ry health care services; Ho spitals; Nursing and

residential care facilities; So cial assistance)

18.5% 24

Go vernm ent Agencies (executive, legislative and o ther general go vernm ent suppo rt;

justice, public o rder and safety activities; go vernm ent hum an reso urce pro gram s;

go vernm ent enviro nm ental quality pro gram s; go vernm ent ho using pro gram s, urban

planning and co m m unity develo pm ent; go vernm ent eco no m ic pro gram s; go vernm ent

space research and techno lo gy; natio nal security and internatio nal affairs; o ther

go vernm ent agencies)

5.4% 7

Health Care and So cial Assistance (am bulato ry health care services; ho spitals; nursing and

residential care facilities; so cial assistance; o ther healthcare and so cial assistance)

15.4% 20

Manufacturing (Fo o d m anufacturing; Beverage and to bacco pro duct m anufacturing;

Textile m ills; Textile pro duct m ills; Apparel m anufacturing; Leather and allied pro duct

m anufacturing; Wo o d pro duct m anufacturing; Paper m anufacturing; Printing and related

suppo rt activities; Petro leum and co al pro ducts m anufacturing; Chem ical m anufacturing;

Plastics and rubber pro ducts m anufacturing; no nm etallic m ineral pro duct m anufacturing;

Prim ary m etal m anufacturing; fabricated m etal pro duct m anufacturing; Machinery

m anufacturing; Co m puter and electro nic pro duct m anufacturing; Electrical equipm ent,

appliance, and co m po nent m anufacturing; Transpo rtatio n equipm ent m anufacturing;

Furniture and related pro duct m anufacturing; Miscellaneo us m anufacturing)

33.1% 43

Mining (Oil and gas extractio n; Mining - except o il and gas; Suppo rt activities fo r m ining) 3.1% 4

Pro fessio nal, Scientific, and Technical Services (Legal services; Acco unting, tax

preparatio n, bo o kkeeping, and payro ll services; Architectural, engineering, and related

services; Specialized design services; Co m puter system s design and related services;

Managem ent, scientific, and technical co nsulting services; Scientific research and

develo pm ent services; Advertising, public relatio ns, and related services; o ther

pro fessio nal, scientific, and technical services)

10.8% 14

Religio us, Grantm aking, Civic, Pro fessio nal, and Sim ilar Organizatio ns (Religio us

o rganizatio ns; Grantm aking and giving services; So cial advo cacy o rganizatio ns; Civic and

so cial o rganizatio ns; Business, pro fessio nal, labo r, po litical, and sim ilar o rganizatio ns)

3.1% 4

Repair and Maintenance (Auto m o tive repair and m aintenance; Electro nic and precisio n

equipm ent repair and m aintenance; Co m m ercial and industrial m achinery and equipm ent

(except auto m o tive and electro nic) repair and Maintenance; Perso nal and ho useho ld

go o ds repair and m aintenance)

8.5% 11

Retail Trade (Mo to r vehicle and parts dealers; Furniture and ho m e furnishings sto res;

Electro nics and appliance sto res; Building m aterial and garden equipm ent and supplies

dealers; Fo o d and beverage sto res; Health and perso nal care sto res; Gaso line statio ns;

Clo thing and clo thing accesso ries sto res; Spo rting go o ds, ho bby, bo o k, and m usic sto res;

General m erchandise sto res; m iscellaneo us sto re retailers; No nsto re retailers)

7.7% 10

Transpo rtatio n and Wareho using (Air transpo rtatio n; Rail transpo rtatio n; Water

transpo rtatio n; Truck transpo rtatio n; Transit and gro und passenger transpo rtatio n;

Pipeline transpo rtatio n; Scenic and sightseeing transpo rtatio n; Suppo rt activities fo r

transpo rtatio n; Po stal service; Co uriers and m essengers; Wareho using and sto rage)

11.5% 15

Value Percent Count

54

Utilities (Electric po wer generatio n, transm issio n and distributio n; Natural gas distributio n;

Water, sewage and o ther system s)

3.8% 5

Who lesale Trade (Merchant who lesalers, durable go o ds; Merchant who lesalers,

no ndurable go o ds; Who lesale electro nic m arkets and agents and bro kers)

3.1% 4


All Others (click to expand) 6.2% 8

Value Percent Count

55

Development of employee leadership skills

Development of employees' professional skills

41. How important is each goal listed below to yourorganization's success? For each goal listed below,move the slider control to the level that best reflectsthis importance. If you think the importance for a givengoal is already displayed, then click on the slidercontrol.

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

56

Employee advancement within your organization

Increasing customer/client satisfaction

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

30

Co

un

t

5 10 0 15 25 20 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

57

Increasing employee engagement/organizational loyalty

Increasing profits/savings

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

10

20

30

40

50

Co

un

t

5 10 15 0 25 20 35 30 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

58

Increasing worker productivity

Recruitment of new employees

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

10

20

30

40

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

59

Worker retention

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

Co

un

t

5 0 15 20 25 10 30 35 45 40 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

30

60

Development of employee leadership skills

Development of employees' professional skills

42. Consider the impact that successful education,learning and training have on achieving yourorganization's goals. For each goal listed below, movethe slider control to the level that best reflects theinfluence of your organization's education learning andtraining programs in achieving that goal. If you think theinfluence for a given goal is already displayed, thenclick on the slider control.

Co

un

t

5 10 15 0 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

61

Employee advancement within your organization

Increasing customer/client satisfaction

Co

un

t

5 10 15 0 25 20 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

Co

un

t

5 10 15 0 20 30 25 35 45 40 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

62

Increasing employee engagement/organizational loyalty

Increasing profits/savings

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

Co

un

t

5 0 10 15 25 20 30 35 45 40 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

63

Increasing worker productivity

Recruitment of new employees

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

64

Worker retention

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

Co

un

t

5 10 0 15 20 25 35 30 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

25

65

43. Approximately what percent of your learningbenefits is utilized annually?

Co

un

t

0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95100

0

5

10

15

20

66

44. Does your organization keep track of any of thefollowing outcomes of learning, education, or training?(Please check as many as are applicable.)

Pe

rce

nt

Certificatio ns Co llege credentials Num ber o f ho urs o flearning co m pleted

Other - Write In0

20

40

60

80

Value Percent Count

Certificatio ns 76.2% 99

Co llege credentials 58.5% 76

Num ber o f ho urs o f learning co m pleted 33.8% 44

Other - Write In 14.6% 19

67

45. Why do you think your learning benefits program isnot being utilized more fully? (Choose as many asapply.)

Pe

rce

nt

Lack of in

terest in

ou…

Lack of k

nowledge ab…

Lack of p

romotio

n by …

Workers do not n

eed …

Workers are to

o busy …

Too difficult f

or work…

Few or no o

ptions fo

r …

No incentiv

es or bene…

Oth

er

Not applic

able0

20

40

60

Value Percent Count

Lack o f interest in o ur pro gram s 15.4% 20

Lack o f kno wledge abo ut o ur pro gam s 26.2% 34

Lack o f pro m o tio n by m anagem ent 40.0% 52

Wo rkers do no t need additio nal benefits in this area 6.9% 9

Wo rkers are to o busy o r co m m itted o therwise to pursue learning 55.4% 72

To o difficult fo r wo rkers to access o ur benefits 7.7% 10

Few o r no o ptio ns fo r learning in o ur area 6.9% 9

No incentives o r benefits in o ur o rganizatio n fo r pursuing learning 32.3% 42

Other 3.8% 5

No t applicable 17.7% 23

68

46. What level of employee most often takes advantageof your learning benefits?

En try level emp lo yees: 15.4%

Mid -level emp lo yees: 47.7%

Exec u tive level emp lo yees: 6.9%

No d ifferen c es ac ro ss level o f emp lo yee:16.2%

No t ap p lic ab le: 13.8%

Value Percent Count

Entry level em plo yees 15.4% 20

Mid-level em plo yees 47.7% 62

Executive level em plo yees 6.9% 9

No differences acro ss level o f em plo yee 16.2% 21

No t applicable 13.8% 18

T o tal 130

70

47. If you do not have in-house training/advancementopportunities for entry level employees, would youconsider partnering with a local college or otherlearning organization to offer on-site classes?

Yes, d efin itely: 14.6%

Po ssib ly, b u t I n eed to learn mo re ab o u tp artn erin g to make a go o d d ec isio n :37.7%

No t at th is time, b u t I migh t b e in terestedin th e fu tu re: 23.1%

No t at th is time an d d o n o t an tic ip ate an yp artn erin g in th e fo reseeab le fu tu re:16.9%

O th er - Write In : 7.7%

Value Percent Count

Yes, definitely 14.6% 19

Po ssibly, but I need to learn m o re abo ut partnering to m ake a go o d decisio n 37.7% 49

No t at this tim e, but I m ight be interested in the future 23.1% 30

No t at this tim e and do no t anticipate any partnering in the fo reseeable future 16.9% 22

Other - Write In 7.7% 10

T o tal 130

71

Powered by

Create powerful surveys and reports with a smile!

48. Basic Information

72

http://www.surveygizmo.com/survey-software-features/

http://www.surveygizmo.com/survey-software-features/reporting-tools/

Executive Summary - Bridging the Talent Gap...Provides the tools you need to build relationships...

Documents

Transcript of Executive Summary - Bridging the Talent Gap...Provides the tools you need to build relationships...