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EXECUTING A SUCCESSFUL PROCUREMENT TRANSFORMATION · 2019-06-07 · Source: Forrester Research:...
Transcript of EXECUTING A SUCCESSFUL PROCUREMENT TRANSFORMATION · 2019-06-07 · Source: Forrester Research:...
1 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
EXECUTING A SUCCESSFUL PROCUREMENT TRANSFORMATION
Webinar – 7th June 2019
Introduced by Nigel Wardropper, Managing Director, PASA
2 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Today’s Speakers
Alex Saric Chief Marketing Officer
Ivalua
Eric Wimphen Head of Australia and New Zealand
Ivalua
3 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
The Procurement Empowerment Platform
Seamless at
ALL levels:
• Workflows
• Data
• User experience
• Supplier experience
Start anywhere, go everywhere, see everything
Digitize ALL Processes Manage ALL Spend Improve Insights & Data Quality
4 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Our success directly results from our strong DNA that shapes our future
Customer Centric
Global Footprint
Sustainable Growth
Innovation
Strong Culture
Broad Ecosystem
98% customer retention rate
15 offices across continents
50%-70% growth YOY / Profitable
Best in Class Platform
< 5-8 % employee turnover
Partners delivery with strong Ivalua governance
Long term strategy Privately owned with long term strategy
5 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
A Long List of Procurement Objectives
Which are the highest priorities for your company’s procurement function this year?
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
Improve employee experience
Deliver savings in indirect costs
Obtain more innovation ideas
from suppliers
Improve business insight on
purchasing activity through
reporting and analytics
Improve security and
compliance with internal policies
Improve efficiency of
procurement processes
Improve compliance with
external regulations
Reduce direct product costs to
improve margins
Improve business partnering
capabilities with other internal
stakeholders
Support greater business agility
Improve supplier performance,
such as quality and service levels
Implement stronger category
management strategies
Manage more spend
Improve compliance with
supplier contracts’ terms and
conditions
6 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Digital Transformation is Critical to Success
Generate a rapid ROI
Digitize processes quickly
Delight employees & suppliers
Ensure compliance
Manage ALL spend
Digitize ALL processes
Improve business insights
Manage supply risk
Accelerate time to market
Grow revenues
Differentiate products
Support business agility
Procurement Digital Transformation Journey
Rapidly Deploy Best
Practices
Achieve Best-in-Class
Performance
Build a Competitive
Advantage
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Mind the Gap
Perception Reality VS.
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
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True Digital Transformation is a Long Way Off for Most
How would you assess the level of digitization of each part of your source-to-pay process?
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
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99%+ Digitization / Supplier Onboarding is Possible
60k suppliers onboarded
100% automation of procurement processes
70% increase in invoice
efficiency
40k suppliers (99%+) onboarded
Virtually 100% paperless
procurement & AP
30% reduction in operating costs
Digitized Full Product Lifecycle (NPI, supplier launch, tooling,
risk mgmt…)
Accelerated new product launches
Increased margins
11 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Technology Approaches Differ by Maturity
17%
10%
9%
22%
15%
15%
24%
19%
17%
17%
34%
32%
20%
21%
28%
Beginner
Intermediate
Advanced
Personal productivity tools (e.g.spreadsheets)
Internally-developed solutions
ERP procurement modules
2 or more ePurchasing products
ePurchasing suite
vs. vs. vs.
Which of the following best describes the software that you primarily use to do your job?
Beginners ERP solutions, spreadsheets
or home-grown
Intermediate 2+ Specialist tools
Advanced Most likely to use suites
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
12 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Most Technology Initiatives Fail to Deliver
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
82% have switched or are
considering switching
Have you switched ePurchasing technology providers over the course of your transformation?
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3 Core Failure Points*
* Among those that have switched eProcurement technology, the top reasons (respondents selected top 2 reasons)
Supplier onboarding 30%
Poor user adoption 27%
Implementation issues 25%
Supplier onboarding Poor user adoption Implementation
issues
30% 27% 25%
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The Obstacles Differ Along Your Journey
Beginner
• Insufficient budget (15%)
• Lack of executive support (17%)
Intermediate
• Supplier participation (19%)
• User adoption (17%)
• Spend data visibility and accuracy (15%)
Advanced
• Integration of S2P tools (17%)
• Procurement’s change resistance (13%)
Source: Forrester Research: “Executing A Successful Procurement Transformation” April 2019
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Details Matter
Can you spot the differences?
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• Fees
• Conditions
• Limits to activity
Ensuring Supplier Participation
• Flexible connection options
• Beyond transactions
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• Plan an ambitious journey
• Successful leaders focus beyond procurement
Plot Your Path to Successful Transformation
• Evaluate technology carefully:
• Avoid the key obstacles
• Assess based on today’s AND tomorrow’s requirements
• Look under the covers!
18 © 2019 Ivalua, Inc. © 2019 Ivalua, Inc.
Forrester Report Available to Download
ivalua.com/resources
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To Contact Ivalua:
Ivalua
133 Castlereagh Street, Sydney NSW, Australia
Eric Wimphen
Head, Australia and New Zealand
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THE PROCUREMENT EMPOWERMENT PLATFORM REALIZE THE POSSIBILITIES