Exchange Summit Lync2010
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Transcript of Exchange Summit Lync2010
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
New Name announced 13/9/2010!
The Nature of Work Is
Changing
0
20
40
60
80
100%
2000 2005 2010
Different time,
different place
Same time,
different place
Same time,
same place
Working alone
Work Styles
Percentage of
work product
that will depend
on group input
Source: Gartner
Authentication
Administration
Storage
Compliance
AudioConferencing
E-mail andCalendaring
WebConferencing Telephony
VideoConferencing Voicemail
InstantMessaging
Communications Today
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Telephony
and
Voicemail
InstantMessaging
E-mail/Calendaring
Unified Conferencing: Audio, Video,
Web
Future of Communications
Microsoft Unified
CommunicationsIncreased productivity through communications
convergence
Streamline
Communications
Amplify
Protection and
Control
Provide Unified
and Extensible
Platform
Across Devices PC, Mobile, Web
Increase
Efficiency, and
Flexibility
Authentication
Administration
Storage
Compliance
>>
>>
>>
>>
Microsoft and Communications
Productivity
Over the years, our definition of productivity has evolved with our users
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
Client
ServersR2
R2
Introducing the Microsoft Lync Family
• “Anywhere Access”
• IM & Rich
Presence
• Desktop integration
• Voice features for
mobile workers
• Unified messaging
with Exchange
2007
• Audio and video
conferencing
• Web conferencing
(LiveMeeting client)
Converged CommunicationsDelivering on Critical Communications Features
• Desktop sharing
• Dial-in audio
conferencing
• Higher resolution
video
• Single Number
reach
• Attendant Console
• Response Groups
• SIP Trunking
• Integrated
conferencing
experience
• Enhanced 9-1-1
• Survivable Branch
Appliances
• Call Admission Control
• More options for
devices (including
lower cost)
• Call Park, Malicious
Call Trace, etc.
• Additional data center
survivability options
Lync 2010 Licensing Guide
Client
Servers
Client
Access
Licenses
New CAL Purchasing Flexibility
Standard CAL Instant Messaging & Presence
Enterprise CAL Audio, Video, and Web Conferencing
NEW! Plus CAL Enterprise Voice Telephony
Unites voice, IM, audio, video, and Web conferencing into one application,
enabling collaborative, engaging, and accessible interactions from virtually
anywhere!
Provides highly secure and reliable system with easy
management tools and lower cost of ownership for IT
professionals.
Provides highly secure and reliable system with easy
management tools and lower cost of ownership
along with high availability and resiliency.
Cloud IntegrationConnected business and optimized IT
• Consistent user
experience across
delivery options
• Common architecture
and data model across
deployments
• Flexibility in deployment
– meets your complex
needs
• Adaptability in
deployment – enables
changes at any time
Hosted Service
Rapid scalability
Advanced
manageability
On-Premise
Control and
ownership
Customization
Gartner Magic Quadrant
for Telephony OCS Server 2007 R2OCS Server 2007
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
Supported Topologies in Lync 2010
Standard Edition
Enterprise Edition
Front end
Back end
Director
Archiving
Monitoring
AV Conf
Edge
Mediation
Group Chat
Exchange UM
SCOM
PIC,
XMPP
Gateway
MSN
AOL
Yahoo
Remote
Users
Federated
Businesses
Edge
Services
DMZ
Front End (incl. Mediation) Back End
ExUM
UC
Endpoints
Archiving
Monitoring
AD DNS
Media GW / SBA
On-premise
or online
UC
Pool
PSTN
IP-PBX
SIP
TrunkingDirect SIP
AV Conf.
Analog Devices
Mediation
Server
Circuit
Packet
Manageability Enhancements
Rich Planning and Topology building tools
Communications Server Control Panel (CSCP)○ Silverlight™ based administration console
○ Task oriented and uses underlying Powershell Infrastructure
PowerShell○ Complete access to all administrative tasks
○ Automation interface
○ Replaces Windows Management Instrumentation (WMI)
Role Based Access Control (RBAC)○ Access controlled by security group membership
○ New delegation model: site aware
Synthetic Transactions – powershell based framework that
allows admins to proactively identify faults in the
system, and raise alerts in SCOM
Planning Tool
Topology Builder
Communications Server Control Panel
(CSCP)
Communicatoins Server Management Shell
Virtualization
What’s supported?○ Virtualization of specific Lync roles
○ SQL, Exchange, AD virtualization (as per guidelines)
○ Hyper-V R2 (2008 not supported), VMWare
○ Client virtualization (except Audio/video - use IP phone)
Not Supported○ Branch office/Gateway only/Mediation server+gateway
○ Standard Edition Director
○ Live migration of VMs via SCVMM (ongoing calls/sessions will be dropped)
Virtual Deployment Reference Topology○ 4 VMs – Front-end, Back-end+ filestore, A/V MCU, Edge
○ 1 Physical machine – 16 cores, 32 GB with 4 NICs, 1024 GB SAS drive, Intel Xeon E7450 procs. Dedicated to Lync only
○ Pilot has no HLB or DNS LB. Production – Needs HLB.
○ Perf reduction (around 50%) compared to non-virtualized topology
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
Bringing conferencing to
everyone
“R2”
Office Communicatior 2007 & Webcam
Existing Conferencing Room with AV
capability
Whatever you Choose Wherever you are As much as you like
Telepresence and room systems
Inside your organization
Outside the firewall
Web conferencing
Audio conferencing
Customer/partners
Mobile workforce
Video conferencing
• Tele-presence systems
• Extending AV enabled rooms
• Desktop with webcam
Remote workers
Frequently Used Features
IM & Presence
Make and receive calls to and from IP, PBX, and PSTN users
Dial by name or number based on enhanced presence
Hold, retrieve, transfer, roll-over
Forward to and simultaneously ring additional numbers, team members, delegates, and voice mail
Click to add video or desktop sharing
Ad hoc and scheduled conferencing
Personal and recent contacts lists
Integrated corporate directory search
Desktop control of Communicator Phone Edition
Flexible Call ForwardingEfficient call coverage by and for teammates
Key Features
Established by team members
Incoming calls ring one or more colleague’s phones with optional delay
Calls from personal contacts excluded
Optional ring delay
Unanswered calls go to initial called party’s voice mail
Voice Mail forwarding settings
Simultaneously Ringing
Team members can receive calls placed to one another,
either simultaneously or after a delay
Conference Demo Showcase - Presence
Communicator Attendant
ConsoleCall management application for team assistants
Key Features
Single Screen UI for multi-call handling
Rich presence in contact list and groups
Incoming conversation queue
Consultative, Safe & Blind transfers
Integrated conversation history, templates & notes.
Client-side Music on Hold
Repeat caller notification
Team assistants and front-desk receptionists using presence to manage
conversations and provide fast, efficient service to callers
Next Generation
CommunicationsFind and connect with the right people
Lync 2010
• Connecting with anyone
• Connecting with everything you need
• Connecting from wherever you are
Next Generation
CommunicationsFind and connect with the right people
Skill Search
• Keyword search
• Based on information in SharePoint
• Searches on skills, projects, interests
Next Generation
CommunicationsCommunicate from familiar Office applications
Efficient Voice Mail
• Automatic indexed transcription
• Multiple language support
• Callback or send message
Next Generation
CommunicationsFind and connect with the right people
Contact Card
• Outlook and Communicator
• Organization chart view
• May be pinned to desktop
Next Generation
CommunicationsFind and connect with the right people
Location
• Auto-detected or user entered
• Visible by others unless
disabled via privacy settings
• Used for Enhanced 9-1-1
Application Sharing
Video Conferencing & Polycom
CX5000
Meeting Join URL
Conference Demo Showcase - Conferencing
SolutionCreate CS “14” IP phone on a chip using TI chipset + Microsoft Software
Create reference design for a low-cost phone built on TI chipset + Microsoft Software with partners
Support 16 language: English, German , Spanish , French, Italian, Japanese, Korean, Dutch , Portuguese (Brazil), Chinese Simplified (China), Chinese Traditional (Taiwan) , Danish, Finnish, Norwegian, Russian and Swedish
“14” IP Phones ApproachGoals
Deliver new low cost phones for information workers (IW) and continue support for existing phones
Enable partners to build a range of devices
Support for key voice RFP features
Address enterprise manageability requirements
Muti-Language support
$
High
Mid
Polycom CX700
IW desk(Low)
IW desk(High)
Common Area Conference Room
Microsoft®
Office Communicator
OPTIMIZED FOR
“13” IP Phone Portfolio
(Recap)
Location
$
High
Mid
Polycom CX700
IW desk(Low)
IW desk(High)
Common Area Conference Room
Polycom CX500 Aastra 6721 iP
Polycom CX600 Aastra 6725 iP
Polycom CX3000
Microsoft®
Office Communicator
OPTIMIZED FOR
“14” IP Phone Portfolio
Location
Home Screen Polycom CX600
Aastra 6725 iP
Embedded Microsoft
Communicator client
Color screen
Exceptional voice quality
Stand-alone operation
Dual gigabit Ethernet ports
Headset support
Speakerphone
Direct desktop integration
Personal presence indicator
Aastra’s Lync Phones
6725ipKnowledge Worker Phone
Embedded Microsoft
Communicator client
Color screen
Exceptional voice quality
Stand-alone operation
Dual gigabit Ethernet ports
Proven market design
Aastra’s Lync Phones
6721ipCommon Area Phone
Aastra Phones
Lync Partner Solutions
Conference Demo Showcase – Enterprise Voice
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
Migration
Coexistence Office Communication Server 2007
Office Communication Server 2007 R2
Latest Updates Required!
Migration Path Side by Side Migration
Uninstall / Reinstall (with DB export/import)
Clients Only support 2 different clients at one time
No Lync 2010 + OCS 2007 + 2007 R2
Coexistence
Lync Server 2010 deployment, support for mixed version routing is limited to the following:
In deployments without Directors, the following mixed version routing:
OCS 2007 edge components with Lync 2010 pools (access only, without media or data)
OCS 2007 R2 edge components with Lync Server 2010 pools
Lync Server 2010 does not support mixed version routing between the following components:
Edge Servers and Directors
Pools and Monitoring Servers
Pools and Archiving Servers
Pools and Group Chat servers
Agenda
• Introduction
• Lync 2010 Family
• Architecture & Management
• Features
• Migration
• Resources & Q&A
Resources Microsoft Lync 2010
http://www.microsoft.com/en-us/lync/default.aspx
Download Lync 2010 180 Days Evaluationhttp://technet.microsoft.com/en-us/evalcenter/ff808407.aspx
Unified Communications Homehttp://www.microsoft.com/uc/default.mspx
Unified Communications Blog
http://blogs.technet.com/uc/
Office Communications Server Team Bloghttp://communicationsserverteam.com/
Exchange Server Team Bloghttp://msexchangeteam.com/
Q & A
