Exchange 2010 Unified Communicationsdownload.microsoft.com/documents/UK/Danmark/uc/Spor_1...Unified...
Transcript of Exchange 2010 Unified Communicationsdownload.microsoft.com/documents/UK/Danmark/uc/Spor_1...Unified...
Exchange 2010 – Unified Communications
Mikkel Bach Nielsen Technology Specialist – UC Microsoft Denmark [email protected]
Audio Conferencing
E-mail and Calendaring
Web Conferencing Telephony
Video Conferencing Voicemail
Instant Messaging
Communications Today
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Authentication
Administration
Storage
Compliance
Telephony and Voicemail
Instant Messaging
E-mail/ Calendaring
Unified Conferencing: Audio, Video,
Web
Microsoft Unified Communications
The Business Impact of Unified Communications
How Your Company Can Survive and Thrive Today
Decreasing Costs
By reducing travel, communications and IT costs
Improving Business Outcomes
By maximizing individual productivity and fostering team collaboration
Reduce Travel Expenses
Reduce Telephony and Audio Conferencing Charges
Lower Real Estate and Facility Costs
Lower Messaging and Voice Mail Costs
Reduce Cost of Communications Systems
Decreasing Costs Unified Communications Brings Immediate Cost Savings
Note: See the Achieving Costs and Resource Savings with Unified Communications White Paper for details.
Saving up to
40%
Saving up to
40%
Saving up to
40%
Saving up to
40%
Saving up to
50%
Improve End-User and Team Productivity
Complete Projects Faster
Shorten Sales Cycle
Attract and Retain Customers
Improving Business Outcomes Gain Competitive Advantage with Unified Communications
Resolve Customer Issues Faster
Up to 10%
Up to 20%
Up to 20%
Up to 30 min/day
Note: Results are based on actual Microsoft customer evidence and a composite case study of a 4,000-person company developed from interviewing 15 companies. Please see the “Total Economic Impact™ of Microsoft Unified Communications” white paper issued by Forrester Research.
Microsoft Unified Communications Increased productivity through communications convergence
Streamline Communications
Amplify Protection and Control
Provide Unified and Extensible
Platform
Across Devices PC, Mobile, Web
Increase Efficiency, and Flexibility
Authentication
Administration
Storage
Compliance
Tværgående Presence (evne og villighed til at kommunikere)
Microsoft Unified Communications
Realtidskommunikation Asynkron
kommunikation (Unified Messaging)
Outlook Communicator Live Meeting *) Primær
klient:
Primære
funktioner:
Server:
*) Live Meeting klienten anvendes også til Live Meeting tjenesten
• CRM
• Dokumentstyring
• Sagsstyring
• Fagsystemer
• ERP
• Portaler
• CAD
Tæt integration til
øvrige IT-systemer
Telefoni
Instant Messaging
Telefonmøder
Video- og webkonference
Fax og SMS
Telefonbeskeder
Click to Communicate from Office View presence within Outlook
Click to Communicate from Office Reply to email with instant instant messaging
Click to Communicate from Office Escalate to voice and video chat
Click to Communicate from Office Share your desktop with a single click
Enable Anywhere Access Connect in real time across devices from a familiar interface
PC Web Mobile
Communicate From Familiar Applications Set your presence
Communicate From Familiar Applications See presence in an e-mail
See the presence of all your contacts
Choose how you want to communicate with your contacts
Communicate From Familiar Applications Have a conversation
Communicate From Familiar Applications See IM conversations in progress
Bringing conferencing to everyone
“R2”
Office Communicatior 2007 & Webcam
Existing Conferencing Room with AV capability
Whatever you Choose Wherever you are As much as you like
Telepresence and room systems
Inside your organization
Outside the firewall
Web conferencing
Audio conferencing
Customer/partners
Mobile workforce
Video conferencing • Tele-presence systems • Extending AV enabled rooms • Desktop with webcam
Remote workers
Unified Communications Roadmap Frequent releases add value to Software Assurance
2010 2009
Increased geographical availability
• Presence • Instant Messaging • Soft Phone • Video • Call Management
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.