Exchange 2010 Techdeck Owa
Transcript of Exchange 2010 Techdeck Owa
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Session Objectives
See new Microsoft Outlook Web App features Understand scenarios for new features
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Exchange Enterprise
Topology Enterprise NetworkEnterprise Network
ExternalSMTP
servers
Edge TransportRouting and
AV/AS
Phone system(PBX or VOIP)
Client Access
Client connectivityWeb services
Hub TransportRouting and policy
Web browser
Outlook (remoteuser)
Mobile phone
Outlook (local user)
Line of businessapplication
Unified MessagingVoicemail andvoice access
MailboxStorage of
mailbox items
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Conversation view Presence and IM UM card Nickname cache Search and filters Side-by-side calendar
Delivery reports Browser support
DEMO DEMO
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Conversation View View conversations in context
All messages All folders Forks Hide repeated information
Take action on conversations
Ignore Categorize
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View conversations in context
Hide repeated information
View all messages Take action on conversations
Conversation View
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Conversation Actions Ignore
Categorize
SP1SP1
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See and set presence Chat using instant messaging (IM) Start a chat from anywhere you see a user
IM log in from multiple locations Presence throughout Outlook Web App
Presence and Instant Messaging
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Unified Messaging CardVoicemail is now an attached MP3 fileInline player Transcription is visible
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Nickname Cache Names shared across mobile and the Web
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Search and Filter Search
Current folder Current and sub-folders All folders Advance search
Filter Default options User-selected Use with search
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Favorites FoldersFavorites folders are easily accessibleYou can add any folder to favoritesEven add search folders for common searches
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Protected Email View Information Rights Management (IRM) email Send IRM-protected email
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Protected Voicemail Protected voicemail access Inline playback means no attachments (Internet Explorer only) Forwarding of the message is
disabled
SP1SP1
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Protected Attachments Access IRM-protected attachments
SP1SP1
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Online Archive Archive in the folder list
Treat like any other folder Access your PST from the Web
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Delegate Access Access delegated inbox
Inbox shows up in folder list Access is controlled by inbox owner
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Side-by-Side CalendarsPersonal calendarsAdd a shared calendar View calendars side by side
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Delivery Reports See whether a message was delivered
Happens at the transport role Not the same as a read receipt
Results: Pending, Rejected, Unknown, Transferred
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Outlook Web App BrowserSupport
OWA Premium OWA Lite
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Browser Support
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MailTips Benefits
Early warning system
Out of office External recipient Reply all on BCC Moderated DL Restricted recipient
Lots of recipients Know what you cant do
Restricted DL Message size Mailbox full
Examples Avoid heavy server load Prevent policy violations Custom MailTip
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A Real-World Example
Departm ent staff hitt ing 'reply to all' on anem ail with a large distribu t ion list is causing anem ail storm on the departm ent's OpenNet em ailsyst em [ in effect creating ] a denial of serviceas email queues, especially b etw een posts,back up w hile processing t he extr a volum e of email messages...Anyone who disregards these inst ruct ions willbe subject t o disciplinary actions
Please ensure w idest distribut ion of thismessage - Patrick Kennedy
Under Secretary of State for ManagementInternal Memo - Jan. 2009
Reply all to distribution lists creates havoc
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Calendar Sharing
Share calendars internallyor externally Trust can be set by user
or by domain Once trust is set,
everything istransparent
Admin control is provided
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Calendar Sharing
Exchange Server 2010Exchange Server 2010
Admin sets up trust with Microsoft Federation Gateway
Microsoft Federation GatewayContoso Inc.Contoso Inc. Fabrikam Inc.Fabrikam Inc.
Admin sets up trust another organizationUsers can now see calendars from other organizations
Intranet Internet Intranet
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Explicit opt-in for both admins and users Admin turns on vdir, enables sharing, and assigns policy User decides to turn on calendar for publishing
Server provides URL Public: Discoverable over the Internet Restricted: User must send link
Security and data protection Published calendars are completely isolated with a dedicated
vdir, separate app pool, and limited HTTP access Throttling prevents excessive requests for published calendars
Calendar Publishing SP1SP1
Subscribe to any public calendar Uses iCal standardServer-side storage
Calendar Subscribing
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Send/Receive SMS text messages from Outlook Web App
View SMS conversations Archive and search old SMS, or restore to phone
SMS Sync
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SMS Messaging
SMS Provider SMS Provider
TextTextMsgMsg
User sends text message from Outlook to recipientUser creates an account with service provider User configures Outlook to use service provider
RecipientRecipientUser User
How does the recipient respond?
Cell NetworkInternet
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SMS Sync
Exchange Server 2010
SSLSSL
SSLSSL
1) Outlook Web App sends a text message to Exchange Server 2) Exchange ActiveSync (EAS) connection used to send SMS users phoneBenefits: User can use Outlook Web App, Outlook, and Outlook Mobile to respond SMS messages are backed up on the server Recipients can respond to messages User can switch screens while still seeing all their messages
3) Users cell phone sends the SMS to the recipient4) Recipient responds to the SMS5) All SMS are sent to Exchange through EAS for all screens
TextTextMsgMsg
Recipient
User
IntranetInternetCell Network
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Enabling IM (5 steps)1) Install OCS 2007 R22) Install certificate3) Install MSI package4) Enable IM though cmdlet
InternetInternet IntranetIntranetDMZDMZ
ForefrontForefrontUAG Server UAG Server
OCS 2 007 R2OCS 2007 R2 Active DirectoryActive Directory
Download Center Download Center 33 rdrd PartyPartyCertificate AuthorityCertificate Authority
Exchange 2010 CASExchange 2010 CAS Exchange 2010 MBXExchange 2010 MBX
Cert. must be from same CACert. must be from same CA Can use an internal CACan use an internal CA
UCWeb.DLLUCWeb.DLL
Collaboration.DLLCollaboration.DLL
SipEPS.DLLSipEPS.DLL
Set-OwaVirtualDirectoryIdentity InstantMessagingServerName
InstantMessagingCertificateThumbprint InstantMessagingEnabled:$true
Set-OwaMailboxPolicyidentity -InstantMessagingEnabled:$true
Set-CASMailbox -OwaMailboxPolicy
MTLSMTLS
5) Configure OCS to allow Outlook Web App access
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27 themes provided IT control of theme access Custom theming support
Themes and Theming SP1SP1
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Outlook Web App Web Parts Embed in Microsoft SharePoint sites Create customized experiences Share only the experiences that make sense
Other Features
Delegate accessDistribution group creationReading pane bottom
SP1SP1
SP1SP1
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Recap
Outlook Web App for InternetExplorer, Firefox, andSafari
Conversation view Ignore/Categorize
conversation Virtual list view Presence Instant messaging Nickname cache Unified Messaging card Custom themes Reading pane bottom Calendar sharing
Side-by-side calendar view Calendar publishing Calendar subscriptions Message tracking SMS Sync Favorites folders Advanced search Archiving Distribution group creation Information Rights Management
Delegate access Web Parts
SP1SP1
SP1SP1
SP1SP1
SP1SP1
SP1SP1SP1SP1
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Session Takeaways Outlook Web App is cross-browser compatible Outlook Web App now enables even more
Unified Communications scenarios SMS Instant messaging Voicemail Calendar access for everyone
(sharing, publishing, subscribing) Outlook Web App extends desktop productivity to
the Web
SP1SP1
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2010 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Exchange ActiveSync, Forefront, Internet Explorer, Outlook, and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft
must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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APPENDIX APPENDIX Impact to Users on Slow and Fast Networks
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Impact on Slow and FastNetworks
Latency (ms) Bandwidth (Kbps) Country
1,024 USA
Canada
Japan100 >1,024 Germany
UK
200 >512 China
Argentina
300 >256 Brazil
India
SP1SP1
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Results: 100 ms/5 Mbps SP1SP1
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Results: 200 ms/512 Kbps SP1SP1
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Results: 300 ms/50 Kbps SP1SP1