Exchange 2003 Disaster Recovery
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Microsoft Exchange Server 2003
Disaster Recovery
Eileen BrownIT Evangelist
Microsoft Ltd.
[email protected]://blogs.msdn.com/eileen_brown
mailto:[email protected]://blogs.msdn.com/eileen_brownhttp://blogs.msdn.com/eileen_brownmailto:[email protected] -
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What we will cover:
Preparing for disaster Best practices for backup of
Exchange 2003
Mailbox Recovery Center Recovery Storage Group
Alternate Server Recovery
Replacing a server
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Prerequisite Knowledge
Experience supporting Windows Servers
Experience supporting MicrosoftExchange Server 2000 or 2003
Experience supporting E-Mail clients
Level 200
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Agenda
Backup Best Practices
Mailbox Recovery
Recovering Stores
Replacing an Exchange Server Alternate Server Recovery
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Backup Best PracticesBackup Applications
Windows Backup Integrates with Windows Server and
Exchange
Accesses Information Store directly Shadow Copy
Speeds up backup
New in Windows Server 2003 Third party backup programs
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Backup Best PracticesImplementing Backups
Design and schedule backups Service level agreement
Tape rotation
Leave Circular Logging disabled
Log file location
Keep log files and databases on separate
drives
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Backup Best PracticesTypes of Backup
Type Recovery Backup
Full One backup set
Fast
Large
Slow
Differential Last full backup + latestdifferential
Slower
SmallerFaster
Incremental Last full backup + all
subsequent incremental setsSlowest
Smallest
Fastest
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Backup Best PracticesBacking up the Metabase
Exchange requires IIS to function Backup of IIS configuration is critical
Backup with IIS Manager console
Within IIS MMC
Backup with iisback.vbs script Csript \%SystemRoot%\system32\iisback.vbs
http://support.microsoft.com/default.aspx?scid
=kb;en-us;241635&Product=exch2003
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Backup Best PracticesPlanning Best Practices
Write out and follow backup procedure What to backup and how often
Keep alternate hardware on hand
Run a trial restoration periodically
Backup Active Directory
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Backup Best PracticesDesign Best Practices
Store log files and Information Store onseparate physical drives.
Keep Information Store volume under 50%
capacity Speeds restore process
Copy damaged database before restore
Increase message and mailbox retention
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Backup Best Practices
Backing up Exchange with Windows Backup
Backing up the metabase
Other preparations (item retention settings)
demonstrat ion
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Agenda
Backup Best Practices
Mailbox Recovery
Recovering Stores
Replacing an Exchange Server Alternate Server Recovery
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Mailbox RecoveryDeleted Mailbox Retention
Mailbox Recovery Center New in Exchange 2003
Quickly recovers deleted mailboxes
Retain until backed up setting
Time limit set in System Manager
As resources allow
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Mailbox RecoveryRecovering Deleted Items
Deleted Items folder
Recovery Storage Group
PST/OST
Alternate Server Recovery
Exmerge
Brick Level Backups
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Mailbox RecoveryRecovery Storage Group
Recovers mailboxes, mailbox stores, anditems (not public folders)
Prior Versions: Alternate Server
Recovery No downtime
No additional hardware
Differs from Storage Group MAPI the only protocol
ExMerge the only access to contents
Databases do not mount automatically
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Active Directory
Users
User 1
Exchange Server
Recovery Storage Group
Recovery Database
Recovery Mailbox
Storage group
Mailbox database
Mailbox
Mailbox RecoveryRSG and Active Directory
GUID Attribute
GUID Attribute
msExchMailbox
GUID Attribute
M ilb R
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Mailbox RecoveryPST/OST Restore Method
To recover an entire mailbox
Laptop or Client computer not yetsynchronized to Exchange server
Create a PST of the mailbox namedusername.pst
Recreate the mailbox on the server
Use Exmerge
M ilb R
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Mailbox RecoveryExmerge
Import/Export tool for Exchange stores
Updated for Exchange 2003
Download separately from
http://microsoft.com/downloads
User rights
M ilb R
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Mailbox RecoveryAlternate Server Recovery
Mailbox no longer exists in mailbox store
Deleted mailbox retention period haspassed
Nearly identical server hardware in adifferent AD forest
Restore from a backup, then use ExMerge
to create .pst file Recreate the mailbox on the original
server
Use Exmerge to import
M ilb R
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Mailbox RecoveryBrick Level Backups
Allows for direct backup and recovery ofindividual mailboxes
Third party applications
Slower backup/recovery
Bloats backup and mailbox store
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Recovering items and Mailboxes
Mailbox Recovery CenterRestoring items from Recovery StorageGroup
demonstrat ion
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Agenda
Backup Best Practices
Mailbox Recovery
Recovering Stores
Replacing an Exchange Server Alternate Server Recovery
R i St
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Recovering StoresOptions
Recovery Storage Group Exchange 2000 SP3 or later
Dial-tone method
Alternate Server Recovery Public Folders
Damaged hardware
Separate Active Directory forest
Transaction Logs
R i St
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Recovering StoresDial-Tone Method
Purpose: to minimize user downtimewhen recovering from a backup
Example situation: Corrupted MailboxStore
Exchange features used
Recovery Storage Group
Exmerge 2003
Mailbox Store re-creation
R i St
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Recovering StoresUsing Dial-Tone Method
Recent backup
Incremental or differential plus full
Cumulative transaction log files Improve recovery quality
Recovery Storage Group
R i St
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RSG Dial-ToneDatabase
Recovering StoresDial-Tone Method: 4 Steps
ExMerge
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Recovering Mailbox Stores Usingthe Dial-Tone Method
Recovery Storage GroupRestored from backup
Finalize dial-tone restore
demonstrat ion
A d
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Agenda
Backup Best Practices
Mailbox Recovery
Recovering Stores
Replacing an Exchange Server Alternate Server Recovery
R l i E h S
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Replacing an Exchange ServerRequirements
Nearly Identical Hardware/OS Exchange Media
Recent Backup
Active Directory in place
R l i E h S
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Replacing an Exchange ServerProcesses Used
System State restore Active Directory
Registry
Exchange Settings \disasterrecovery Exchange install
Information Store Restore
Transaction Logs
R l i E h S
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Replacing an Exchange ServerSteps
Install Server Perform System State restore
Install Exchange
Restore Information Store
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Replacing an Exchange ServerSetting up for Alternate Server RecoveryRestoring the database
demonstrat ion
A d
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Agenda
Backup Best Practices
Mailbox Recovery
Recovering Stores
Replacing an Exchange Server Alternate Server Recovery
Alternate Server Recovery
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Alternate Server RecoveryWhen to perform
Public folder
Mailbox deleted and purged
Can not use Recovery Storage Group
Physical damage
Hardware failure
Site damage
Alternate Server Recovery
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Alternate Server RecoveryRequirements
Backup of Information Store
Windows Server and ExchangeMedia
Hardware
Time
Alt t S R
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Alternate Server RecoverySettings That Must be Identical
Organization name Administrative Group name
Storage group name
Database
LegacyExchangeDN
Alternate Ser er Reco er
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Alternate Server RecoveryActive Directory and LDIFDE
LDIFDE imports and exports ActiveDirectory entries
Other tools available
Used to check LegacyExchangeDN and torecreate AD entries.
Alternate Server Recovery
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Alternate Server RecoveryDisaster Recovery Features
Install Windows Server and ExchangeServer
Match names
Restore the Windows backup set madeon the server being rebuilt
Recreate Active Directory
Export items from the database
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Alternate Server RecoverySetting up for Alternate Server RecoveryRestoring the database
demonstrat ion
Session Summary
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Session Summary
Preparing for Disaster:
Use best practices for backup
Use the Recovery Storage Group
To Recover Mailboxes
To Recover Stores Use Exmerge to recovery data from recovered
servers or PST/OSTs
Remember alternate server recovery
requirements
For More Information
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For More Information
Main TechNet Web site atwww.microsoft.com/technet
Additional resources to support this
Session page can be found at
www.microsoft.com/technet/tnt1-101
For More Information
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For More Information
Exchange Web Site
http://www.microsoft.com/exchange
Windows Server 2003 Web Site
http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003
MS Press
http://www.microsoft.com/exchangehttp://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003http://www.microsoft.com/exchange -
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MS PressInside Information for IT Professionals
To find the latest IT Professional related titles visit
www.microsoft.com/learning/books/itpro/
3rd Party Publications
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3rd Party PublicationsSupplementary publications for IT Pros
These books can be found and purchased at all good book
stores and on-line retailers
Microsoft Learning
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Microsoft LearningTraining Resources for IT Professionals
Troubleshooting Microsoft ExchangeServer 2003
2011
Detailed Syllabus:www.microsoft.com/learning
To locate a training provider, please access
www.microsoft.com/learning
Microsoft Certified Technical Education Centers
are Microsofts premier partners for training services
A R di
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Assess you r ReadinessMicrosoft Skills Assessment
What is Microsoft Skills Assessment? Self-study learning tool to evaluate readiness for product and
technology solutions, instead of job-roles (certification)
Windows Server 2003, Exchange Server 2003, Window s StorageServer 2003, Visu al Stud io .NET, Offic e 2003
Free, online, unproctored, and available to anyone
Answers, Am I ready?
Determines skills gaps, provides learning plans with MicrosoftOfficial Curriculum courses, plus more Microsoft learning
content suggestions such as TechNet resources Post your High Score to see how you stack up
visithttp://www.microsoft.com/assessment
Become a Microsoft Certified
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Become a Microsoft CertifiedSystems Administrator (MCSA)
What is the MCSA certification? For IT professionals who manage and maintain
networks and systems based on the MicrosoftWindows Server operating system
How do I become an MCSA on MicrosoftWindows 2000?
Pass 3 core exams
Pass 1 elective exam or 2 CompTIA certifications
Where do I get more information?
For more information about certificationrequirements, exams, and training,visit www.microsoft.com/mcsa
Become A Microsoft Certified
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Become A Microsoft CertifiedSystems Engineer (MCSE)
What is the MCSE certification? Premier certification for IT professionals who analyze
the business requirements and design, plan, andimplement the infrastructure for business solutionsbased on the Microsoft Windows Server System
integrated server software.
How do I become an MCSE on MicrosoftWindows 2003?
Pass 6 core exams Pass 1 elective exams from a comprehensive list
Where do I get more information?
For more information about certification requirements,
exams, and training options, visit
Demonstrate Your Security or
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Demonstrate Your Security orMessaging Specialization What are MCSA/MCSE specializations?
MCSA and MCSE specializations allow IT professionals tohighlight specific expertise or technical focus within their jobrole.
What specializations are available? MCSA: Security MCSA: Messaging MCSE: Security MCSE: Messaging
Where do I get more information?
For more information about MCSA and MCSE specializationrequirements, exams, and training options, visitwww.microsoft.com/mcsaorwww.microsoft.com/mcse
What is TechNet?
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