Excellence through Culture, Talent & Change ... Excellence through Culture, Talent and Change...

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  • Excellence through Culture, Talent, and Change

    2020

    Jakarta ■ Hong Kong ■ Hangzhou

    Excellence through Culture, Talent & Change

    Introduction to Our Services

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �2

    We are a Psychological based Management Consulting

    CHANGE is the business survival, CULTURE is the market differen3ator, and TALENT is the compe33ve advantage

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �3

    Born and grew up 
 in Indonesia

    10 years in China

    14 years in Germany

    Top 3 university in China

    Who pursue his dream to develop a strong Indonesian’ Human Capital

    It was started with one person

    Then establish the team to build his own consultancy firm…

    Which then decided to shift for an academic career as a professor

    A Twenty Years Journey of Excellence

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �4

    International Best Practices, Scientific Approach, & Local Wisdom

    Professional Academic

    China

    Jakarta, Hangzhou, Hong Kong

    Germany

    Germany

    Austria

    Indonesia

    China

    France Vietnam

    Liechtenstein

    Switzerland

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �5

    Project References * only selected list and not complete

    International Track Record with Leading Enterprises

    Delivering diverse projects in 15+ different countries with business leaders from Asia, Europe & US

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �6

    Our approach in assisting our clients ensuring measurable

    results Over the last twenty years, Dr. Tjitra and his team have collected Interna3onal project experiences at the global, regional and na7onal level in the US, Europe and Asia with senior leaders from over forty countries

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �7

    Tailor-Made Solution with clear objectives and in-depth understanding at the beginning of the cooperation

    1

    2

    3

    4

    Objective Agreement on Project Objective & Expected Results

    Analysis Deep Understanding on Clients’ Current Situation

    Design Process and Method Design

    Evaluation Evaluation and Follow Up5

    Execution Project Implementation

    Expected Results

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �8

    Tjitra & associates Generic Consultancy Process

    Preliminary Study

    OrgAlign e.g. In-depth interview, focus group discussion, organizational survey, document analysis, on- the-job observation, ability/personality test, etc.

    Expected Result

    Workshop / Trainshop e.g. Strategic workshop, cross-cultural communication and cooperation trainshop, leadership development and team effectiveness workshop, etc.

    Project / Team / Individual Coaching, Adaptation, Follow- Up and Evaluation

    Agreed on Objectives Analysis & Agreement Ensuring Sustainable Impact Measurable Result

    General Approach for Tailor-Made Solution Exploration and Implementation

    Main Intervention

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �9

    Our Product Mapping : Optimizing Service & Consultation

    ANALYSIS CONCEPTION IMPLEMENTATION

    Strategic Alignment Analysis

    Organizational Diagnostic

    Strategic Workshop

    OrgAlign (Strategic Management Process

    for Organizational Alignment) A

    Org. Structure

    Job Description Workflow

    C&B Career Management Comm.

    Platform

    Vision Mission Value

    Excellence Program Positioning

    Strategic Planning

    BSC Mapping

    Strategic Initiative

    Performance Management

    Competence Model

    Org. Learning

    Assignment Process & Policy

    Cross-Culture Training

    Employee Development

    Change Leadership

    Culture Program Monitoring & Evaluation

    Recruitment &

    Learning Development Retention

    HR AdminHR Policy

    STRATEGIC PLANNINGB

    ORGANIZATION DESIGNC

    PERFORMANCE D

    DIVERSITY & INTERNATIONAL ASSIGNMENT

    E

    ORGANIZATIONAL TRANSFORMATIONF

    TALENT MANAGEMENTG

    OPERATIONAL EXCELLENCEH

    Culture Talent Change

    Skill Matrix

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �10

    Our Services aim to Support our Client to Achieve Excellence through Culture, Talent and Change

    International Process, Policy &

    Strategy

    Cross - Culture Communication &

    Collaboration

    Operational Excellence

    Talent
 Management

    Performance Acceleration

    Organization Design OrgAlign

    Strategic Planning

    Culture Talent Change

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �11

    Talent Management & Leadership Development:

    Unleashing Indonesia’s promising future “Globaliza3on has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best

    talents and greatest ideas”

    Jack Welch, Chairman & CEO of General Electric between 1981 - 2001

    http://www.brainyquote.com/quotes/quotes/j/jackwelch163678.html http://www.brainyquote.com/quotes/quotes/j/jackwelch163678.html http://www.brainyquote.com/quotes/quotes/j/jackwelch163678.html http://www.brainyquote.com/quotes/authors/j/jack_welch.html

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �12

    The 2 days Workshop to Build Leaders’ Personal Commitment based on Agreed Business Matrix for a Global Fortune 500

    Preliminary Study OrgAlign

    Expected ResultStrategic Workshop Follow up

    Agreed on Objectives Analysis & Agreement Ensure Sustainable Impact Measurable Result

    Our Approach for Tailor-Made Solution Exploration and Implementation

    Main Intervention

    Day 1 Day 2

    Optional : Joint Dinner & Informal Discussion

    Break

    Objective, Expectation and Agenda

    Welcome & Introduction Business Focus

    Knowing & Understanding Leadership Profile

    Presentation on Previous Workshop Review & Employee Survey Group Work, Presenta3on & Plenary Discussion

    Situational Analysis Discussion

    Lunch

    Break

    Leaders Presentation: Current Business Focus

    Reflection, Feedback & Closing

    Personal Development, Agreement, and Action Plan

    Leadership Profiling: Big 5 & Holland Short Lecture, Q&A, Peer Reflec3on,

    Plenary Discussion

    Transformational Leadership, Belbin Team Roles Short Lecture, Plenary Discussion

    Discussion on Business Matrix Group Work & Presenta3on

    Action Plan & Wrap Up

    Business Matrix

    BES T

    PRA CTIC

    E

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �13

    Three 1.5-Day Workshops within One Year Aiming at Improving Managerial, Cultural and Team Effectiveness for APAC Top Management Team

    • Participants are all top management team members at the region of APAC.

    • The serial of workshops aim to improve the effectiveness and efficiency of cooperation between the members of the APAC management team.

    Effective Management 
 & Team Building

    • Managing, performing, and living (Malik, 2000)

    • Current status and issues

    • Five core issues were identified

    Being Effective
 & Get Focused

    Trust 
 & Awareness

    1 2 3

    • Habits of highly effective manager (Div. Authors)

    • Focus on few • Belbin Team Roles • Personal development plan

    • Assessment of strengths and challenges

    • Outdoor games • Collegial coaching

    Main concepts developed for meeting our client’s expectations BES

    T

    PRA CTIC

    E

    EXPECTED RESULTS - Clarifying goals, improving team synergy, and solving current problems

    - Discovering potential and leveraging strengths across different countries

    - Having open discussion within the team, especially on negative issues

    - Learning teamwork skills and tools to improve effectiveness

    - Developing action plan for further implementation

  • Excellence through Culture, Talent and Change

    Company Introduction / 2020 �14

    Selected Assessment Tools & Instruments

    HOGAN Personality Assessment • 15FQ+ questionnaire provides a

    comprehensive assessment of personality in a familiar framework.

    • It measures the same 16 personality factors discovered by Cattell but has been fully updated and tailored for use in the business world, with higher reliability and validity.

    • The 15FQ+ also reports on the Big Five personality factors, and a number of useful additional areas such as