Excellence and Innovation
-
Upload
rufus-rajaratnam -
Category
Technology
-
view
506 -
download
0
description
Transcript of Excellence and Innovation
Koilpillai / Dec 2011 / Excellence & Innovation 1 SALT Programme @ Chennai 10 December 2011
Excellence and Innovation in the Workplace
R. David KoilpillaiEE Department, IIT Madras
SALT Programme Chennai, 10 December 2011
Koilpillai / Dec 2011 / Excellence & Innovation 2 SALT Programme @ Chennai 10 December 2011
David Koilpillai Profile Education
B.Tech, IIT Madras, MS, PhD Caltech, USA
Work Experience IIT Madras (2002 – present)
Professor, EE Department Dean (Planning) (Nov 2011 – present)
CEWiT – Chief Scientist (Jan 2007 – July 2007)Co-Chair, IIT Hyderabad Task Force (June 2008 – Dec 2009)Ericsson Inc, USA (1990-2002)
Director, Advanced Technologies, Research and Patents
Professional– Areas of expertise: Cellular 4G systems, Cognitive radio, Smart grids– 32 Issued US patents, 1 Indian patent applications – Publications: 14 Journal, 51 Conference– Research Interests: Wireless Communications– Ericsson Inventor of Year Award 1999– Fellow, Indian National Academy of Engineering
Koilpillai / Dec 2011 / Excellence & Innovation 3 SALT Programme @ Chennai 10 December 2011
Intel Inc Clayton Christensen – the author of Innovator’s Dilemma
– Call from Andrew Grove, former chairman of Intel. – Had read about Christensen’s “Disruptive Technology”– A talk to corporate leadership team
A distinct honour !! Christensen – excited and well-prepared At Intel
– Unexpected change in Grove’s schedule Can give Christensen only 30 mins – 10 mins into presentation, Grove interrupted – “Look, I’ve got your model. Just tell us what it means for Intel.”
Christensen’s response – an illustration– Traditional steel mills – large size, high capital investment, expensive infrastructure– Nucor (mini-mills) - attacking lowest end of market
Electric-arc furnaces: “junk” steel → steel reinforcing bars, or rebar– Gradually moved toward the high end, undercutting the traditional steel mill
Koilpillai / Dec 2011 / Excellence & Innovation 4 SALT Programme @ Chennai 10 December 2011
Intel Inc Grove said, “OK, I get it. What it means for Intel is...,”
Intel’s Celeron processor strategy – Going to bottom of the market to launch the Celeron processor
Celeron & Intel– Intel Pentium processor undercut by low-cost alternatives
– Celeron introduced in April 1998 for budget personal computers
– Celeron branded CPU was based on the Pentium core
– Optimised cost versus performance tradeoff
– Pin-compatible with Pentium
– Low-cost mobile computing solution
Christensen – glad he didn’t tell Andy Grove “what Intel should do”
The people within the organization have the best perspective – Facilitation to translate and apply key principles
Koilpillai / Dec 2011 / Excellence & Innovation 5 SALT Programme @ Chennai 10 December 2011
Goal for today …
The world I am familiar with – Academics – Engineering
– Passion for excellence and innovation
Observations in my context …
Your partnership
– Translate to your context …
A very successful model
Koilpillai / Dec 2011 / Excellence & Innovation 6 SALT Programme @ Chennai 10 December 2011
Our Focus … Excellence and Innovation in the Workplace
Two perspectives Secular
– Steve Jobs “Stay Hungry, Stay Foolish”
Christian – Colossians 3:23 – “Whatever you do, work at it with all your heart, as working for the LORD … “
Begin with a secular view End with the overarching Christian view
Build a holistic perspective
Koilpillai / Dec 2011 / Excellence & Innovation 7 SALT Programme @ Chennai 10 December 2011
7
Pandit Nehru …
1956 - first convocation of IIT Kharagpur Academic building was a former detention camp Pandit Nehru words Here in the place of that Hijli Detention Camp
– Stands the fine monument of India (IIT Kharagpur)– Representing India's technological urges– Scientists and technologists of the highest caliber – Help building the nation towards self-reliance– India's future in the making
A responsibility given to the IITs to shape India’s destiny Last sixty years – IITs have a stellar track record
Koilpillai / Dec 2011 / Excellence & Innovation 8 SALT Programme @ Chennai 10 December 2011
IIT versus MIT
An essential comparison to be “best in class” IIT graduates – on par with MIT graduates PG level – toppers at MIT are IIT graduates Global rankings
– MIT always in top 3 – IIT not in top 100
Where is the difference? – Metrics for comparison
Need for constant comparison for improvement – Iron sharpens iron
How are you benchmarking your organization? Your team?
Koilpillai / Dec 2011 / Excellence & Innovation 9 SALT Programme @ Chennai 10 December 2011
IITians excel in the upper levels of mediocrity …
Prof. T.T. Narendran, IITM1983
Koilpillai / Dec 2011 / Excellence & Innovation 10 SALT Programme @ Chennai 10 December 2011
Indians excel in the upper levels of mediocrity ??
Koilpillai / Dec 2011 / Excellence & Innovation 11 SALT Programme @ Chennai 10 December 2011
Factor 1 Understanding our context
Koilpillai / Dec 2011 / Excellence & Innovation 12 SALT Programme @ Chennai 10 December 2011
Apple Inc. From Spectrum April 2011 article by Prof. K. J. Ray Liu (U Maryland)
June 7 2010 - Apple CEO Steve Jobs unveiling iPhone4
Failed demonstration – 570 Wi-Fi basestations
Repeated appeals … still not enough capacity to handle demo
Game Theory – in everyday life …
Sour
ce:
K.J
. Ray
Liu
, Spe
ctru
m A
pril
201
1
Koilpillai / Dec 2011 / Excellence & Innovation 13 SALT Programme @ Chennai 10 December 2011
Observations
Fast-changing technologies
Changes in our domain may take us by surprise
– Even Apple Inc (a technology pioneer) !!
A constant need to “learn” our environment
Essential for business excellence, innovation and impact
Applicable for education and research as well
– Changes classroom technologies & students’ learning methods
Adapt or perish …
What are implications for you in your work environment ?
Koilpillai / Dec 2011 / Excellence & Innovation 14 SALT Programme @ Chennai 10 December 2011
14
Time-To-First Publication (TTP)
First Publication– Most important milestones for a research scholar
First external publication – Conference, Journal
Thesis advisors and students must focus on this
Benefits – Confidence builder for student, Peer recognition, measure of progress
– Antidote to “research blues”
TTP target – 6-9 months after start of research work
Koilpillai / Dec 2011 / Excellence & Innovation 15 SALT Programme @ Chennai 10 December 2011
15
Research Model
Time management is crucial in research– Focus is key to success
Research – Solving problems no one else has solved Disruptive – Improving another person’s solution Incremental
Two stage process for research projects – Replication – of “state-of-the-art” paper / results – Innovation – what can be improved
Incremental + Confidence Disruptive A fail-proof model for success in research
Koilpillai / Dec 2011 / Excellence & Innovation 16 SALT Programme @ Chennai 10 December 2011
Factor 2 Passion for Excellence
Koilpillai / Dec 2011 / Excellence & Innovation 17 SALT Programme @ Chennai 10 December 2011
IBM IBM manufacturing order to Japan
– A trial order – 10,000 pieces – stringent quality control – Max of three “defective” pieces will be accepted
Japanese company – Order fulfilled
Addendum– We are unable to understand your business practice – 10,000 pieces – manufactured – As required, three defective pieces have been produced– And added to shipment – Hope this pleases you …
A passion for excellence !!
Koilpillai / Dec 2011 / Excellence & Innovation 18 SALT Programme @ Chennai 10 December 2011
Excellence is not an act … It is a habit …
It is the ability to do the ordinary things extraordinarily well
Aristotle Philosopher & Scientist
Do
Learn
Commit
Circle of Excellence
Learning fromteacher
Self learning
Applying concepts
Conceptsmastered
Koilpillai / Dec 2011 / Excellence & Innovation 19 SALT Programme @ Chennai 10 December 2011
19
Excellence (Covey)
Working smarter and harder (Efficiency)
Synergise (Teamwork)
Sharpen the saw (Effectiveness)
Need for continuous renewal
Physical, mental, social, …
effort
outcome
Koilpillai / Dec 2011 / Excellence & Innovation 20 SALT Programme @ Chennai 10 December 2011
Factor 3 Stumbling blocks to excellence
Koilpillai / Dec 2011 / Excellence & Innovation 21 SALT Programme @ Chennai 10 December 2011
Multitasking
M 1 U 2 L 3 T 4 I 5 T 6 A 7 S 8 K 9 I 10 N 11 G
Koilpillai / Dec 2011 / Excellence & Innovation 22 SALT Programme @ Chennai 10 December 2011
22
Multitasking …
Doing multiple tasks simultaneously … – Arrival of SMS, email … Interrupting current task – Switchtasking and not multitasking …
MULTITASKING, M1U2L3T4…. Cellphones – email, SMS, IM, phonecalls, … Switchtasking
– Lack of focus – costs time – Disrupts continuity of thought, concentration, … – Delays completion of tasks
Background Tasking– Listening to music while jogging …
Dave Crenshaw, “The Myth of Multitasking” – Doing it all (simultaneously) Gets nothing done
Koilpillai / Dec 2011 / Excellence & Innovation 23 SALT Programme @ Chennai 10 December 2011
Multitasking
M U L T I T A S K I N G 1 2 3 4 5 6 7 8 9 10 11
M 1 U 2 L 3 T 4 I 5 T 6 A 7 S 8 K 9 I 10 N 11 G
Koilpillai / Dec 2011 / Excellence & Innovation 24 SALT Programme @ Chennai 10 December 2011
1920Martin Cooper, 1973
1964Motorola H12-16 ‘Handie-Talkie’
1985 - Siemens Oxford C1 1989 - Motorola Micro tac
1998-2000
Koilpillai / Dec 2011 / Excellence & Innovation 25 SALT Programme @ Chennai 10 December 2011
2002 – Blackberry 58102004 – Motorola Razor
2007 – Apple iPhone2006 – Blackberry Pearl
Koilpillai / Dec 2011 / Excellence & Innovation 26 SALT Programme @ Chennai 10 December 2011
Cellphones One of the wonders of modern technology
– Reachable anytime, anywhere … – Invades privacy – Impacts “WORK” time
In the future … – Medium for communication, information, entertainment – Quadplay (Voice, Data, Video, Mobility)– Broadband, banking, m-commerce, ID, authentication, … – e-wallet, PDA, credit card, ID card, …
While doing work involving concentration … – Keep cellphone in silent mode – Answer at end of period of study / work
Manage your interruptions
Q: How should we handle cell-phones in the workplace?
Koilpillai / Dec 2011 / Excellence & Innovation 27 SALT Programme @ Chennai 10 December 2011
Common Scenario An important meeting
– Crucial point in discussions
A cellphone rings … – Individual steps out to take the call
– Returns in a few minutes and joins the meeting
Meeting resumes
…
What is the impact ???
Same as multitasking – Every participant in meeting → switching contexts
– Focus, direction, impact are lost
– Inefficient use of time
No use of cellphones in classroom …
Koilpillai / Dec 2011 / Excellence & Innovation 28 SALT Programme @ Chennai 10 December 2011
28
Integrity Excessive pressure to get good grades
Copying is rampant – many forms
Integrity is a core value
– Essential for life-long pursuit of excellence
– What you do when you know that you will not get caught
Sincere = sine + cera
– Latin sine = without, cera = wax
Greco-Roman period – the age of sculpture
Dishonest sculptors would cover flaws in their work
A sculpture "without wax" !!
Honesty in its perfection
True excellence cannot be separated from integrity
Koilpillai / Dec 2011 / Excellence & Innovation 29 SALT Programme @ Chennai 10 December 2011
29
Handling Prosperity
A new generation that has grown up with “plenty”
Without the values or accountability of parents’ generation
Self-indulgence, excessive spending, loose living, …
Excessive materialism
Churches not emphasizing the discipline tithing
Can I be trusted with prosperity ?
Koilpillai / Dec 2011 / Excellence & Innovation 30 SALT Programme @ Chennai 10 December 2011
30
Gandhi – seven deadly sins …
Wealth without work
Pleasure Without Conscience
Knowledge Without Character
Commerce (Business) Without Morality (Ethics)
Science Without Humanity
Religion Without Sacrifice
Politics Without Principle
Koilpillai / Dec 2011 / Excellence & Innovation 31 SALT Programme @ Chennai 10 December 2011
31
Internet The greatest invention of the century The creator of the “flat world” Instant connectivity, access to information Unrestricted, uncensored … Addictions – gaming, movies, pornography, browsing, facebook … Most students involved with social networking - FACEBOOK
– Spend many hours each day – Can construct a “profile” for oneself - Far-removed from reality – Post queries – Get answers from “Experts”
World of make-believe becomes part of “reality” Circle of friends – only exist in cyberworld
– Impersonal becomes impersonal Inability to deal with real world, real people, real problems A sweeping social change …
Koilpillai / Dec 2011 / Excellence & Innovation 32 SALT Programme @ Chennai 10 December 2011
A Christian Perspective
Koilpillai / Dec 2011 / Excellence & Innovation 33 SALT Programme @ Chennai 10 December 2011
Excellence as Stewardship Count your blessings …
– Special skills, talents, education and opportunities Support circle (parents, family, teachers, …) What are you doing with your talents? Need to hold yourself accountable
Steps to Excellence as a Christian The direction (Isaiah 30:21) The resources (Gen 22:14)
– God’s work done in God’s way will never lack God’s supplies Using your talents (Matt 25:14-30) Beware of stumbling blocks (1 John 2:16) Prayer (Phil 4:6) Focus (Phil 3:14)
Koilpillai / Dec 2011 / Excellence & Innovation 34 SALT Programme @ Chennai 10 December 2011
Lesson from TWR Paul Freed – Founder of Trans World Radio (TWR) 1948 – World recovering from WWII
– Paul Freed, young graduate - Visited Spain, a predominantly Catholic country – God gave him a burden
Communicate the Gospel to Spanish speaking people The task was great – millions of people need to be reached God gave Paul Freed a new means for missions
– WWII had seen extensive use of radio – Paul realized - the medium of radio could be used to carry the gospel!!
“I am convinced that one could spend a lifetime witnessing to people face-to-face and yet not reach as many as radio can reach in 5 mins…”
“Where people cannot go, radio can go …” In the corporate context … You can take the gospel where no one else can …
Koilpillai / Dec 2011 / Excellence & Innovation 35 SALT Programme @ Chennai 10 December 2011
Point to Ponder … Chuck Colson
– “Be a witness. Use words, if necessary”– Lifestyle witnessing
Proverbs 22:29– Do you see a man skilled in his work? – He will serve before Kings …
Leon Chua – Every heart with Christ is a missionary – Every heart without Christ is a mission field
People are observing … We need to earn the right to be heard A necessary first step
– Commitment and Excellence in our work
Koilpillai / Dec 2011 / Excellence & Innovation 36 SALT Programme @ Chennai 10 December 2011
A Pilgrim’s Progress
1976: A personal commitment 1984: A call to student ministry
– Very few Christian faculty in IITs
1986: An inspiring message – Joshua 24:15 – As for me and my house we will serve the LORD
2001: Opening at IITM 2002: Start teaching career (after 12 years @ Ericsson R&D)
Combine the experiences of both worlds – Academia and Corporate R&D Hudson Taylor
– A little thing is a little thing, but faithfulness in little things is a great thing
Koilpillai / Dec 2011 / Excellence & Innovation 37 SALT Programme @ Chennai 10 December 2011
Teacher – A moulder of dreams
The challenge of transforming students – Good Outstanding – Average Excellent
An intellectual curiosity – “How things work”, “How to do it better”, …
Self-study is key to success Setting goals Motivation, Discipline and Perseverance Building on the contributions of others
If I have seen further, … it is because
I have stood on the shoulders of giants ...
Sir Isaac Newton
Koilpillai / Dec 2011 / Excellence & Innovation 38 SALT Programme @ Chennai 10 December 2011
A Teacher’s Dream
The perfect student … Motivated to study, focused (no distractions) Interested in the subject Intelligent Well-prepared
– Background reading, Material in earlier lectures Willing to ask questions Validate all classroom learning Comprehensive self-study Other factors
– Well-rested, well-exercised, well-nourished– In good physical and emotional health
Koilpillai / Dec 2011 / Excellence & Innovation 39 SALT Programme @ Chennai 10 December 2011
Common Excuse #1
I don’t have the time …
Koilpillai / Dec 2011 / Excellence & Innovation 40 SALT Programme @ Chennai 10 December 2011
Golden 5-minute Rule
Personal experience– Traveling from IIT Campus to Central – 5 minutes early …
Calm, relaxed frame of mind Able to plan out the day Even enjoyed the sunrise …
– 5 minutes late … Tense, irritable, worrying Focused on reaching Central on-time Did not even notice the sunrise …
It only takes a small buffer of time … – The difference between excellence and mediocrity
Koilpillai / Dec 2011 / Excellence & Innovation 41 SALT Programme @ Chennai 10 December 2011
Common Excuse #2
What difference can one person make …
Koilpillai / Dec 2011 / Excellence & Innovation 42 SALT Programme @ Chennai 10 December 2011
The Impact of One“The world can be changed by one wholly dedicated to the Lord”
1855 – A Sunday school teacher led Moody to the Lord– D.L. Moody invited F. B. Meyer to preach in America
Meyer’s message touched the heart of J. W. Chapman – J. W. Chapman hired Billy Sunday to do evangelistic work
– Billy Sunday revival meetings – Invitation to Mordechai Ham
Ham’s preaching in evangelistic service – Billy Graham accepted Christ by a message of F. B. Meyer
Billy Graham - Evangelist to the world A faithful God, A faithful message
– Changing hearts and lives … – Touching many generations
Koilpillai / Dec 2011 / Excellence & Innovation 43 SALT Programme @ Chennai 10 December 2011
In conclusion …
For each of you - “a period of moulding”– Next generation of leaders – Secular and Christian arenas
God has a special plan for each one Excellence in the workplace A consistent Christian testimony
– Understanding our changing environment– Passion for excellence– Eliminating the stumbling blocks
Mordechai’s words to Esther– “May be God placed you in this position for such a time as this …”
Carey’s stewardship challenge – Attempt great things for God – Expect great things from God
Koilpillai / Dec 2011 / Excellence & Innovation 44 SALT Programme @ Chennai 10 December 2011
My best wishes to
each of you
…
Thank You !