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Nathan GilesPresident and CEO

Efficient Enterprise Engineering, Inc.(Ex3)

Information Systems—Why Data Management?

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What is an Information System?

Little

Black

Boo

k

Paper Filing System Spreadsheets

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What is an Information System?

Little Black Book

Paper Filing System

High Tech Systems:

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Data vs. Knowledge

Data are pieces of information.

The organization of that data is…

Power

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Paper

System

Typical Evolution of Data Management Systems

Excel

Sprea

dshe

et

Deskto

p Data

base

Indu

strial

Streng

th Data

base

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Problems with No Industrial-Strength Solution:

• Data is only as accurate as the data entry• Two months spent, on average, compiling the necessary

data for the analysis• Data has to be compiled to a central location and

common system• Data analysis and reporting mainly a manual function

— nothing automatic• Data often does not reflect follow-up activity, if any• Anything without completed paperwork

“fall through cracks”

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F i l l ou t m u ltip le p ap ers w ith p erson al in form ation .

H op e i t d o esn ’t get lost.

Sin g le p erson fi l l s ou t al l in v estigation d ata by h an d

an d p rod u ces p ap er accid en t rep or ts.

Statisti cs are gath ered from m an y sou rces ov er a lon g

p er io d o f tim e to create in d icato rs.

Sample Data Collection—No Data System

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Collection of Information

• Complete — with all reporting areas included

• Available — when needed

• Analyzed — to reflect relevant statistics

• Organized — in such a way that it can be can read and understood quickly

• Allows for easy collection of data

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Technology’s Answer

Information Systems offering real-time data tracking, analysis and reporting.

How is this accomplished?

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C o m p u ter gets p erson al in fo rm ation au to m atical ly .

I n form atio n record ed in d atabase.

M an y p eop le su p p ly th e in form ation th ey k n ow . A l l d ata i s record ed in a

cen tral fi le. R ep o r ts are gen erated w i th th e p u sh o f a bu tto n .

I n d icators an d statistical an aly si s are p rod u ced in stan tan eou sly f rom d ata

al read y co l lected . R eal tim e, an y tim e.

Sample Data Collection—with Data System

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Effective Use of Data

1. Record-keeping methodology must be unified throughout organization.

2. Records must be compiled into one system in

a timely fashion.

3. Data must be organized, analyzed and reported in such a way that it can be used as a decision-making tool.

4. Executives must feel comfortable with the data as a reliable resource for planning change.

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Data Tracking and Reporting

Database resides on server

Application on server and Web-based (not on individual computers)

Multiple users can access simultaneously

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What Two ConceptsDoes an Enterprise-Wide

System Promote?

• OWNERSHIPOWNERSHIP

• ACCOUNTABILITYACCOUNTABILITY

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• The technology and software will organize and report on the data as the first step.

• The reports will identify clear areas for improvements and indicate weaknesses — this information should initiate action.

• Then, implement those changes, involving the entire team.

The resulting information is an invaluable resource--a tool--but to work, it must be applied effectively.

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Questions and Conclusions

Nathan GilesPresident and CEO

Efficient Enterprise Engineering, Inc.(Ex3)