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Evolution of Clinical Alarms and Text Messaging in Healthcare Communications
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Transcript of Evolution of Clinical Alarms and Text Messaging in Healthcare Communications
• It is the responsibility of nurses to reduce noise, to
relieve patients’ anxieties, and to help them sleep
• Florence stressed the healing properties of the
physical environment (fresh air, light, warmth,
diet, noise, cleanliness)
• Believed environment could be altered to improve
conditions; urged continuous improvement
1900 - The Florence Nightingale EraCommunication Method:Talking
Evolut ion ofMessaging and Alarms
Enterprise Alarm Management
Solutions2006
Secure Messaging
for Hospitals2008
1950sPagingSystems
2003 TJC NPSGAudible Alarms
1960s PatientMonitors
2007 iPhone
2009Extension Healthcare launch
• Radical transformation • Fundamental change • Unified alarms, alerts, communication (texting) • Patient-centric texting • The next evolution of clinical communication
2013 - New Paradigm for Cl inical CommunicationsTJC NPSG alarm safety; Extension Engage™ unveiled
Proliferation of Medical
Devices1980s-90s
Smart Bed AlarmExtension: Bed rail down: Room 305
Bath AssistExtension: Bath Assist Room: 201...
Linens LowSpencer Mark: Out of linens, see...
Andy WebbMe: Please meet me at nurse’s station
Logout +Conversations
1
2
9:41 AM
CBC w/diff STAT 1xPatient: Alex RogersUnit/Room: ED15Ordered: 9/26/13 10:00 PMOrder MD: Pruitt, Tom
Accept Decline
Back
Comviq 100%10:13 PM
Clinical Order
Recieved: 10:01 PM
Cindy Hawke accepted the alert
John Abbott has entered Room 3W-305 2:00 PM 10:05 PM
10:03 PM
STAT CBC w/diff draw in RMED 15
CHawke Recieved: 10:05
Sent: 10:09 PM
I will draw labs; ETA 5 minutes
Message Send