Everything You Need to Know About Enterprise IT in Three Slides
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Transcript of Everything You Need to Know About Enterprise IT in Three Slides
Everything You Need to Know in One Slide About…
1. The History of Enterprise IT.
2. How IT Buyer Needs are Changing.
3. How to Move from Information Chaos to Information Opportunity.
ThreeSlides
Era
Years
Typical thing managed
Best known company
Content mgmt focus
Mainframe
1960-1975
A batch trans
IBM
Microfilm
Mini
1975-1992
A dept process
Digital Equipment
Image Mgmt
PC
1992-2001
A document
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
Social and Cloud
2010-2015
interactions
Social Business Systems
Systems of Record
Systems of Engagement
• Supporting the business• Vendor to business demands• Independent, more resources• Herding cats / free-for-all
• Like simplicity• Still seeking best practices• Need information now more than ever
• More direct influence over IT• Think in business use-case terms• Strategy and value focused• Higher awareness of content apps
IT BUYERS ARE CHANGING – AND SO ARE THEIR NEEDSOLD WORLD NEW WORLD
• Plumbing / backend• Standardization• Concerned with liability• Individual not empowered
• Technology focused• Liked complexity (job security)• Sought task-specific knowledge• Business process focused
• Concerned with cost-savings, efficiencies, risk reduction, compliance
• Not initiating projects, but approving• Budget was predefined (Capex)
• Tech-aware• Concerned with innovation, competition, growth• Overall budget flat, so cut legacy spend & invest elsewhere
• Tech unaware, fear around technology• Fear of lack-of-results, complexity• Concerned with cost-saving• Fewer projects, higher spend
C-Suite
VP / LOB Process Owner
Project Manager / Architect
Ind Developers, RMs, DMs
Information Chaos
Systems of Engagement and Record misaligned.
Mobile means information leaking everywhere.
Information coming faster than it can be digested.
More silos than ever – and new ones in the cloud
The “business” circumvents IT.
We’re spending too much on technology.
Information Opportunity
End to end process synchronization.
Governance occurs regardless of device.
Analytics automatically categorizes and disposes.
Governance occurs regardless of location.
IT spend aligned with opportunities.
Cloud opportunities to save on legacy.
Business Benefit
Processes transparent to customers.
Employees and customers work on their own device.
Static information now at rest put into motion.
It doesn’t matter where information “lives.”
A new business/IT alignment.
IT shifts from a cost center to value creator.
We’ll be discussing all of these at #AIIM14…
Click to get the free report.
And if you are a VAR or Service Bureau or SI, the partner event -- #SPEF14 – is a must do.4 Things You Need to Know about the Document and Content Channel
Click to get the free report.