Everyone loves share point oslo
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Transcript of Everyone loves share point oslo
Everyone Loves SharePoint. Keys to Training #SPSOsloLiz Sundet– Business Relationship Manager-Focal Point SolutionsOctober 22nd, 2016
About Me• Liz Sundet– Business Development Manager• MBA, PMP, CBAP, CSM
• Musician: Dog Lover:
• Biker: “Throttles, not pedals”• Email: [email protected] • Follow on Twitter: @percusn
• Connect with me on LinkedIn • http://www.linkedin.com/in/lizsundet/
• Blog: itsocialbutterfly.wordpress.com
Dog Shaming--“Users are like puppies, they don’t come trained” – Raymond Mitchell
@SharePointPuppy#SharePointPuppy
Discussion Areas:• What are the different learning styles• VARK Model
• How to use the learning styles when training SharePoint users• Other techniques for training users• Coaching techniques• 3 point technique (Show-Guide-Train)• Gamification for training users
• Things to remember to select the right types of training
Reference: http://vark-learn.com/
Visual Aural
Reader/Writer
KinestheticIn
form
ation
Information
How to set up a tentVisual = “Cool there’s pictures”
Aural = Read directions out loud and do one step at a time
Reader = Follow directions by reading the entire manual before starting with step 1
Kinesthetic = take out of box and start setting up based on what they have seen or what seems logical to them
Key points from the session• VARK Model– go to http://
www.vark-learn.com/english/index.asp for your own assessment of what your learning style is as well as more information.• How VARK styles are applied to training so everyone will love it• Use of Coaching, Show-Guide-Train and Gamification techniques
that can be used to enhance VARK styles for even better training• Start simple, build upon each concept
Remember• SharePoint is like a puppy:
• You need to feed it, play with it, apply crawl-walk-run and constantly have training on it.
• If you leave SharePoint alone, you will end up cleaning up a lot of crap
• Positive reinforcement with “treats”! It’s great for user adoption and training, so make it a game
• Repetition is key to success• People love a happy puppy and
everyone should love SharePoint @SharePointPuppy#SharePointPuppy
About Me• Liz Sundet– User Experience Manager• MBA, PMP, CBAP, CSM
• Musician: Dog Lover:
• Biker: “Throttles, not pedals”• Email: [email protected] • Follow on Twitter: @percusn
• Connect with me on LinkedIn • http://www.linkedin.com/in/lizsundet/
• Blog: itsocialbutterfly.wordpress.com