Evaporating Clouds i.e. The Conflict Resolution Diagram
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
Watch in slideshow(video removed to reduce filesize)By Kyle Stadnyk
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Evaporating Cloud - system developed to resolve conflicts in a "win-win" manner.
EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
Conflicts, like clouds, are often indistinct.
I.e., People are unable to articulate the real reasons for the conflict.
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“The Evaporating Clouds method does not strive to reach a compromise solution, rather it concentrates on invalidating the problem itself.”
- Eliyahu M. Goldratt
EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: Objective
D’: Prerequis
ite
D:Prerequis
ite
C: Requirem
ent
B: Requirem
ent
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: Objective
D:Prerequis
ite
B: Requirem
entIn order to…
We must…We must…
In order to…
Because… Because…
In order to…
We must…
Because…
HOW TO EVAPORATE THE CLOUD
The statement after “because” is an assumption
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
Miko sat down in Economics class last week. It was really stuffy in class so he opened the window. Miko works better when there is cool air. After a few minutes Nihleen commented “It’s really cold in here.” She then got up and closed the window.
EXAMPLE:
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: Be
Productive
D’: Close Window
D: Open Window
C: Have a Warm Room
B: Have Cool Air
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: Be
Productive
D: Open Window
B: Have Cool Air
In order to…
Miko must…Miko must…
In order to…
Because… Because???
Miko can use a fan!!
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: ↓
cost/unit
D’: Run Small
Batches
D: Run Large
Batches
C: ↓Carrying cost/unit
B: ↓ Setup
cost/unit
EVAPORATING CLOUD AND LEAN PRODUCTION
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STEPS TO EVAPORATE CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
1:Find assumption: Read each pair from left to right
2: Invalidate assumption: Find an injection (action) that will make the assumption invalid.
“In order to….I must…..because”The statement after “because” is an
assumptionIf stuck, add absolute wording like
“always”, Generate as many assumptions per pair
as you like
EVAPORATE THE CLOUD!
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
1. Draw and label the evaporating cloud diagram for conflict resolution.
2. In order, what are the three phrases or words used in the Evaporating Cloud model for conflict resolution?a) Attract, convert, profitb) Consider, analyze, identifyc) In order to, we must, becaused) Stabilize , analyze, influence
EXAM QUESTIONS:
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
A: Objective
D’: Prerequis
ite
D:Prerequis
ite
C: Requirem
ent
B: Requirem
ent
In order to…
We must…
Because…
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
Sources:
• Business Performance Improvement Technologies: Process Improvement: Planning Tool - the Cloud
www.improvement-technologies.com
• The Triz Journal: Physical Contradictions and Evaporating Clouds www.triz-journal.com
•Wikipedia: Evaporating Cloud
http://en.wikipedia.org/wiki/Evaporating_Cloud
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EVAPORATING CLOUDS
I.E. THE CONFLICT RESOLUTION DIAGRAM
THANK YOU!