1. IXDA 2014EVANGELIZING & DESIGNING VOICE USER INTERFACEADOPTING VUI IN A GUI WORLD FEBRUARY 8, 2014STEPHEN GAYSUSAN HURA

2. OUR STORYIXDA 2014@stephengay @speechusability 3. TODAYIXDA 2014@stephengay @speechusability 4. Interactions with technologyEVOLUTIONCommand Line Interface (CLI)Graphical User Interface (GUI)Natural User Interface (NUI) Voice User Interface (VUI)TimeIXDA 2014@stephengay @speechusability 5. AN ALTERNATIVE HISTORYTimeIXDA 2014@stephengay @speechusability 6. NATURAL = HUMANAudible FeedbackIXDA 2014Voice Control@stephengay @speechusability 7. HERIXDA 2014@stephengay @speechusability 8. DEFINEA VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATELANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY. 9. THE SPEECH CHAINAmsterdamIXDA 2014@stephengay @speechusability 10. THE SPEECH CHAINIXDA 2014@stephengay @speechusability 11. THE SPEECH CHAINASR Automatic Speech Recognition = Sounds to WordsIdeaSoundIdea NLU Natural Language Understanding = Words to MeaningIXDA 2014@stephengay @speechusability 12. TYPES OF INTERACTIONS 13. Integration ComplexityTYPES OF INTERACTIONCustomer BenefitIXDA 2014@stephengay @speechusability 14. THE SECRETARYRecognize what is being said and record it IXDA 2014@stephengay @speechusability 15. THE SECRETARYRecognize what is being said and record it IXDA 2014@stephengay @speechusability 16. THE BOUNCERRecognize who is speaking IXDA 2014@stephengay @speechusability 17. THE BOUNCERRecognize who is speaking IXDA 2014@stephengay @speechusability 18. THE BOUNCERIXDA 2014@stephengay @speechusability 19. THE GOPHERExecute simple orders IXDA 2014@stephengay @speechusability 20. THE GOPHERExecute simple orders IXDA 2014@stephengay @speechusability 21. FEBRUARY 8, 2014 22. THE PERSONAL ASSISTANTIntelligently respond to natural language input IXDA 2014@stephengay @speechusability 23. THE PERSONAL ASSISTANTIntelligently respond to natural language input IXDA 2014@stephengay @speechusability 24. THE PERSONAL ASSISTANTIXDA 2014@stephengay @speechusability 25. THE PERSONAL ASSISTANTIXDA 2014@stephengay @speechusability 26. FEBRUARY 8, 2014 27. GOTCHAIXDA 2014@stephengay @speechusability 28. OPPORTUNTIES 29. OPPORTUNTIESHands FreeIXDA 2014Extra HandShortcutsHumanize@stephengay @speechusability 30. HANDS FREEIXDA 2014@stephengay @speechusability 31. FEBRUARY 8, 2014 32. EXTRA HANDIXDA 2014@stephengay @speechusability 33. HANDSFREEIXDA 2014@stephengay @speechusability 34. SHORTCUTSIXDA 2014@stephengay @speechusability 35. SHORTCUTSIXDA 2014@stephengay @speechusability 36. HUMANIZEIXDA 2014@stephengay @speechusability 37. FEBRUARY 8, 2014 38. BRAINSTORMIXDA 2014@stephengay @speechusability 39. PRINCIPLES 40. PRINCIPLESITS DIFFERENT DESIGNING FOR SPEECHIXDA 2014@stephengay @speechusability 41. BE MULTI-MODALVUI + GUIIXDA 2014@stephengay @speechusability 42. HOW TO BE A GREAT CONVERSATIONALIST1. Be a good machine3. Be trustworthyOwn the strengths and limitations of automated conversation.Follow conversational maxims and ensure that users can too.2. Take turns Give strong cues for when its time to talk and listen. Show that youre listening, through both words and actions.IXDA 20144. Be tolerant Be tolerant of natural disfluencies.@stephengay @speechusability 43. BE A GOOD MACHINEIXDA 2014@stephengay @speechusability 44. TAKE TURNSIXDA 2014@stephengay @speechusability 45. TAKE TURNSIXDA 2014@stephengay @speechusability 46. BE TOLERANTIXDA 2014@stephengay @speechusability 47. BE TRUSTWORTHYIXDA 2014@stephengay @speechusability 48. BE TRUSTWORTHYIXDA 2014@stephengay @speechusability 49. EVANGELIZE 50. EVANGELIZE VUI1. 2. 3. 4. 5.IXDA 2014Jump on a train in motion. Know your audience. Build a foundation of knowledge. Make it tangible. Make it their own.CON 5 @stephengay @speechusability 51. DOWNLOAD THE PPT AND MATERIAL@STEPHENGAYIXDA 2014@stephengay @speechusability