Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)

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alueserve, 2006. All Rights Reserved - Privileged and Confidential Evalueserve: Showcase of Business Model Innovation 8 th February 2007

Transcript of Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)

Page 1: Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)

© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential

Evalueserve: Showcase of Business Model Innovation

8th February 2007

Page 2: Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)

© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 2

Evalueserve – Delivering customised global research and analysis

→ Fraction of traditional cost→ 100% customized projects→ Multi industry experience

(10,000+ completed projects)→ Highly scalable/rapid response→ Flexible working relationship

(ORC/On Demand/Hybrid)

→ Operation centers in India, China and Chile

→ Multi language capabilities (50+)→ Research conducted in North

America, South America, Asia Pacific and EMEA

→ Local “in country” support → 5 x 24 coverage

EVS is a professional services (KPO) company that provides customised research and analytics services to leading edge companies worldwide.

EVS has five synergistic competencies – Investment Research, Business Research, Intellectual Property, Data & Financial Analytics, and Market Research.

EVS Professionals are highly qualified individuals – Mostly MBAs, Engineers, MDs, Lawyers, Chartered Accountants, Scientists, Architects, etc.

→ Attention to detail in every element of Client interaction

→ Disciplined project management and communication

→ Accurate & insightful analysis → Extensive research infrastructure

QualityQuality Custom/Cost EffectiveCustom/Cost EffectiveGlobal CoverageGlobal Coverage

EVS Value PropositionEVS Value Proposition

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 3

Pioneers in innovation: Created a new business segment – Knowledge Process Outsourcing (KPO)

→ CEO→ MBA, INSEAD→ Masters in

Telecommunications Engineering, ETH Zurich

→ Ex-Partner at McKinsey

→ CEO→ MBA, INSEAD→ Masters in

Telecommunications Engineering, ETH Zurich

→ Ex-Partner at McKinsey

Marc Vollenweider

→ Chairman→ Ph.D., Johns Hopkins→ B.Tech. (Elec.), IIT Delhi→ Ex-Director of IBM

Research Division (16 years, US/India)

→ Chairman→ Ph.D., Johns Hopkins→ B.Tech. (Elec.), IIT Delhi→ Ex-Director of IBM

Research Division (16 years, US/India)

Alok Aggarwal EVS was one of the 1st third party

provider of research and analytics services from India serving the global markets

EVS helped define and popularize this industry

EVS business model allowed the dis-aggregation of the knowledge value chain

Areas never outsourced traditionally now offshored

EVS business model enables more innovation for end clients – specially SMEs

Allows new service product creation

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 4

Mar ’02: Achieved Profitability

Evalueserve has experienced positive company growth across multiple dimensions

2001

2002

2003

2004

2005

2006

Dec ‘00: Founded

Dec ’02: 100 Professionals; 50 Clients

Dec ’03: 240 Professionals; 200 Clients

Dec ’04: 400 Professionals; 500 Clients

Sept ’05: Commenced China Operations

Dec ’05: 800 Professionals; 800 Clients

Jan ’01: Commenced India Operations

Jul ’01:First major Client signed up

Oct ’06: 1400+ Professionals; 1000+ Clients

Nov ’06: Commenced Chile Operations

Profitable from year

1

1000+ clients

10,000 Projects

2.9 Million Research

Hours

290000+ Research hours

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 5

Differentiating itself from the realm of traditional offshoring models

Customised client relationship models to meet unique requirements of clients

A global delivery platform backed by a pool of intellectual think tank and worldwide client engagement network

Unique combination of synergistic skills set built into the organisational structure

We coined the term KPO (Knowledge Process Outsourcing) – shifting the focus to business expertise from process expertise, involving advanced analytical

skills, technical skills and decisive judgement

Evalueserve is currently the largest provider of KPO services in the world 1400+ research

analysts

Three research centres in India, China and Chile

1000+ leading clients across the globe

30+ client executives

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 6

IR + MR =Validation of Projections through Value-chain Surveys

IR + MR =Validation of Projections through Value-chain Surveys

Investment Research

Business Research

Market ResearchIntellectual Property

Data and Financial Analytics

IP + Analytics = Correlation between Financial Performance and Innovation

IP + Analytics = Correlation between Financial Performance and Innovation

Synergy

IR + BR =Diversification Strategy + Target Scouting + Valuation

IR + BR =Diversification Strategy + Target Scouting + Valuation

BR + IP + IR =Patent Filing + Business Plan + Valuation for VC

BR + IP + IR =Patent Filing + Business Plan + Valuation for VC

Unique combination of synergistic skills set built into the organisational structure

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 7

Each of our relationships are customized to address the unique requirements of our Clients. We support three types of Project Models:

Offshore Research Centre (ORC): Dedicated team – customized infrastructure & methodology - full time for a specific Client.

On-Demand: Highly scalable analyst teams to address Client on-demand research requirements. Hybrid: Full time ORC to support base analyst requirements – supplemented with On-Demand

teams to address requirement “spikes”.

Customised client relationship models to meet unique requirements of clients

Pilot “Pass the test”

Multiple projects ”Get to know each other”

Dedicated Terms/ Offshore Research Centre (ORC) ”Ramp up”

50 t

o 10

05

to 5

01

Fu

llti

me

Em

plo

ye

es

(F

TE

)

Jan Mar May Jul Sep Nov Jan

Annual Load Profile

On Demand

ORC

+

Months

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 8

Disaggregating the value chain in high value knowledgeservices

1010

90100

Without R&D Firms With R&A Firms

Hours

External Research

Client Coordination

Client Research

80 percent time saving for the client

EVS helps in re-defining the “core” business areas for clients

EVS acts as a catalyst for innovation

EVS helps redefine traditional business models within research

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 9

Client Operations

EVS Operations

EVS Global Delivery Platform provides long-term sustainable cost benefit to clients: Example

Research Scope

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 10

North America• Dr. Alok Aggarwal, Chairman, CA

• Robert G. Daigle, VP Marketing & Sales, ME

• David E. Cooley, Sales Director, CT

• Andrew Adelson, Sales Director, MA

• Mangesh Patnaik, Washington DC

• George Sawyer, CA

• Mahesh Bhatia, CA

• Marty Perelstein, CA

• Patrick Tobin, NY

• Ryan Maurer, FL

• Rick McGlone, FL

• Sumathi Pundit, Ont., Canada

Europe• Marc Vollenweider, CEO, AT

• Mike Taylor, Sales Director , UK

• Reinhard Lorek, Sales Director, CH

• Amie Stark, UK

• Natalie Carrick, UK

• Ollie Snelling, UK

• Oliver Gilly, UK

• Tony Davies, UK

• Paul Barrett, UK

• Prajeet Patel, Nordics

• Tomas Backman, Nordics

• Hedda P Moller, Benelux

• Heik Zatterstrom, Benelux

• Jean Francois Lengelle, FR

• Urs Dommann, CH

• Felix Vogler, AU

India Research Centre• Ashish Gupta, COO, Gurgaon

Asia-Pacific• Daniel Sadhu, Sales

Director, SG

• Daniel Wald, AU

• Ajay Varma, AU

• Mann Yim, HK

South America• José Edson Bacellar, SP

China Research Centre• Sumeet Chander, Shanghai

A global delivery platform backed by a pool of intellectual think tank and worldwide client engagement network

Chile Research Centre• Mohit Srivastava, Valparaiso

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 11

800+ Small and Medium Business

200+ Research, Consulting and Law Firms

Asia-Pacific

Europe, Middle East and Africa

Latin America and the Caribbean

North America

100+ Fortune 1000 Companies

Serving diverse clients in different industry verticals across the globe

Automotive

Financial Services

Energy and Utilities

Chemicals

Consumer Goods

Retail

Life Sciences

Information Technology

Manufacturing

Media and Entertainment

Telecommunication

Logistics and Transportation

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 12

Our clients have recognized and applauded our professionalism and service quality

“…EVS is the finest professional services organization I have worked with in my 40 years in business.”

“Your proposals and reports are (in my opinion) second to none.”

“I was impressed with the speed, follow up, and value of deliverables. I will recommend evalueserve to many of my collaborators”

“…by leveraging EVS, we have seen significant cost savings and improvement in delivery time to our Clients. This is a dependable company, responsive to our needs…”

“…I was very pleased with the work, I have referred you to several patent attorneys at my firm.”

“…The EVS team was well organized and operated in a highly disciplined manner”

“…The Interaction in this long – term project was very pleasant working virtually posed no problems at all.”

“…Wonderful job on this project thanks you for being flexible and finishing on time (even under pressure).”

“…You exceeded our expectations in each area. We truly appreciate your clarity, professionalism and devoted organizational management”

“…Always a pleasure working with the EVS team, always thoroughly professional, I look forward to working on many more projects together.”

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 13

Evalueserve has received prestigious accolades for its performance and business practices

“More Americans finding challenge and opportunity in India”

“Westerners outsourcing themselves”

“The source on outsourcing”

“NEA to Invest $150M in India”

“America Ventures Into India”

-Monterey Herald9th November 2006

-Chicago Tribune7th November 2006

-Harvard Law Bulletin6th November 2006

-Red Herring26th October 2006

-Legal Times (Law.Com)13th October 2006

“Banks turn to India for finance analysts”-The Australian News20th September 2006

EVS Awards & Recognitions

Red Herring Top 100 Asia Awards

HR Excellence Award – Amity International

Deloitte Technology Fast 50 India Fast 500 APAC 2006 Program

ISO 27001 certification

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© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 14

EVS is the largest pure-play research and analytics firm

Investment Research

Business Research

Market Research

Intellectual Property

Data Analytics

MarketRx

Adventity Intellivate Inductis

Pangea3

WNS

Exevo

Irevna

Progeon

Accenture

Amba Research

Adeventity

Pipal Research

Rocsearch

Copal Partners

Office Tiger

Value Notes

Evalueserve

• Largest - Present across all synergistic service lines

• Focused - Pure play research and analytics with no BPO or IT operations

• Customized - Healthy mix of on-demand and dedicated teams

• Diversified – Good geographical mix of revenues

Page 15: Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)

© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential

Thank You…