Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)
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Transcript of Evalueserve NASSCOM Innovation Awards - Mumbai, 7th Feb 2007 (1)
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Evalueserve: Showcase of Business Model Innovation
8th February 2007
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 2
Evalueserve – Delivering customised global research and analysis
→ Fraction of traditional cost→ 100% customized projects→ Multi industry experience
(10,000+ completed projects)→ Highly scalable/rapid response→ Flexible working relationship
(ORC/On Demand/Hybrid)
→ Operation centers in India, China and Chile
→ Multi language capabilities (50+)→ Research conducted in North
America, South America, Asia Pacific and EMEA
→ Local “in country” support → 5 x 24 coverage
EVS is a professional services (KPO) company that provides customised research and analytics services to leading edge companies worldwide.
EVS has five synergistic competencies – Investment Research, Business Research, Intellectual Property, Data & Financial Analytics, and Market Research.
EVS Professionals are highly qualified individuals – Mostly MBAs, Engineers, MDs, Lawyers, Chartered Accountants, Scientists, Architects, etc.
→ Attention to detail in every element of Client interaction
→ Disciplined project management and communication
→ Accurate & insightful analysis → Extensive research infrastructure
QualityQuality Custom/Cost EffectiveCustom/Cost EffectiveGlobal CoverageGlobal Coverage
EVS Value PropositionEVS Value Proposition
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 3
Pioneers in innovation: Created a new business segment – Knowledge Process Outsourcing (KPO)
→ CEO→ MBA, INSEAD→ Masters in
Telecommunications Engineering, ETH Zurich
→ Ex-Partner at McKinsey
→ CEO→ MBA, INSEAD→ Masters in
Telecommunications Engineering, ETH Zurich
→ Ex-Partner at McKinsey
Marc Vollenweider
→ Chairman→ Ph.D., Johns Hopkins→ B.Tech. (Elec.), IIT Delhi→ Ex-Director of IBM
Research Division (16 years, US/India)
→ Chairman→ Ph.D., Johns Hopkins→ B.Tech. (Elec.), IIT Delhi→ Ex-Director of IBM
Research Division (16 years, US/India)
Alok Aggarwal EVS was one of the 1st third party
provider of research and analytics services from India serving the global markets
EVS helped define and popularize this industry
EVS business model allowed the dis-aggregation of the knowledge value chain
Areas never outsourced traditionally now offshored
EVS business model enables more innovation for end clients – specially SMEs
Allows new service product creation
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 4
Mar ’02: Achieved Profitability
Evalueserve has experienced positive company growth across multiple dimensions
2001
2002
2003
2004
2005
2006
Dec ‘00: Founded
Dec ’02: 100 Professionals; 50 Clients
Dec ’03: 240 Professionals; 200 Clients
Dec ’04: 400 Professionals; 500 Clients
Sept ’05: Commenced China Operations
Dec ’05: 800 Professionals; 800 Clients
Jan ’01: Commenced India Operations
Jul ’01:First major Client signed up
Oct ’06: 1400+ Professionals; 1000+ Clients
Nov ’06: Commenced Chile Operations
Profitable from year
1
1000+ clients
10,000 Projects
2.9 Million Research
Hours
290000+ Research hours
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 5
Differentiating itself from the realm of traditional offshoring models
Customised client relationship models to meet unique requirements of clients
A global delivery platform backed by a pool of intellectual think tank and worldwide client engagement network
Unique combination of synergistic skills set built into the organisational structure
We coined the term KPO (Knowledge Process Outsourcing) – shifting the focus to business expertise from process expertise, involving advanced analytical
skills, technical skills and decisive judgement
Evalueserve is currently the largest provider of KPO services in the world 1400+ research
analysts
Three research centres in India, China and Chile
1000+ leading clients across the globe
30+ client executives
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 6
IR + MR =Validation of Projections through Value-chain Surveys
IR + MR =Validation of Projections through Value-chain Surveys
Investment Research
Business Research
Market ResearchIntellectual Property
Data and Financial Analytics
IP + Analytics = Correlation between Financial Performance and Innovation
IP + Analytics = Correlation between Financial Performance and Innovation
Synergy
IR + BR =Diversification Strategy + Target Scouting + Valuation
IR + BR =Diversification Strategy + Target Scouting + Valuation
BR + IP + IR =Patent Filing + Business Plan + Valuation for VC
BR + IP + IR =Patent Filing + Business Plan + Valuation for VC
Unique combination of synergistic skills set built into the organisational structure
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 7
Each of our relationships are customized to address the unique requirements of our Clients. We support three types of Project Models:
Offshore Research Centre (ORC): Dedicated team – customized infrastructure & methodology - full time for a specific Client.
On-Demand: Highly scalable analyst teams to address Client on-demand research requirements. Hybrid: Full time ORC to support base analyst requirements – supplemented with On-Demand
teams to address requirement “spikes”.
Customised client relationship models to meet unique requirements of clients
Pilot “Pass the test”
Multiple projects ”Get to know each other”
Dedicated Terms/ Offshore Research Centre (ORC) ”Ramp up”
50 t
o 10
05
to 5
01
Fu
llti
me
Em
plo
ye
es
(F
TE
)
Jan Mar May Jul Sep Nov Jan
Annual Load Profile
On Demand
ORC
+
Months
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 8
Disaggregating the value chain in high value knowledgeservices
1010
90100
Without R&D Firms With R&A Firms
Hours
External Research
Client Coordination
Client Research
80 percent time saving for the client
EVS helps in re-defining the “core” business areas for clients
EVS acts as a catalyst for innovation
EVS helps redefine traditional business models within research
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 9
Client Operations
EVS Operations
EVS Global Delivery Platform provides long-term sustainable cost benefit to clients: Example
Research Scope
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 10
North America• Dr. Alok Aggarwal, Chairman, CA
• Robert G. Daigle, VP Marketing & Sales, ME
• David E. Cooley, Sales Director, CT
• Andrew Adelson, Sales Director, MA
• Mangesh Patnaik, Washington DC
• George Sawyer, CA
• Mahesh Bhatia, CA
• Marty Perelstein, CA
• Patrick Tobin, NY
• Ryan Maurer, FL
• Rick McGlone, FL
• Sumathi Pundit, Ont., Canada
Europe• Marc Vollenweider, CEO, AT
• Mike Taylor, Sales Director , UK
• Reinhard Lorek, Sales Director, CH
• Amie Stark, UK
• Natalie Carrick, UK
• Ollie Snelling, UK
• Oliver Gilly, UK
• Tony Davies, UK
• Paul Barrett, UK
• Prajeet Patel, Nordics
• Tomas Backman, Nordics
• Hedda P Moller, Benelux
• Heik Zatterstrom, Benelux
• Jean Francois Lengelle, FR
• Urs Dommann, CH
• Felix Vogler, AU
India Research Centre• Ashish Gupta, COO, Gurgaon
Asia-Pacific• Daniel Sadhu, Sales
Director, SG
• Daniel Wald, AU
• Ajay Varma, AU
• Mann Yim, HK
South America• José Edson Bacellar, SP
China Research Centre• Sumeet Chander, Shanghai
A global delivery platform backed by a pool of intellectual think tank and worldwide client engagement network
Chile Research Centre• Mohit Srivastava, Valparaiso
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 11
800+ Small and Medium Business
200+ Research, Consulting and Law Firms
Asia-Pacific
Europe, Middle East and Africa
Latin America and the Caribbean
North America
100+ Fortune 1000 Companies
Serving diverse clients in different industry verticals across the globe
Automotive
Financial Services
Energy and Utilities
Chemicals
Consumer Goods
Retail
Life Sciences
Information Technology
Manufacturing
Media and Entertainment
Telecommunication
Logistics and Transportation
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 12
Our clients have recognized and applauded our professionalism and service quality
“…EVS is the finest professional services organization I have worked with in my 40 years in business.”
“Your proposals and reports are (in my opinion) second to none.”
“I was impressed with the speed, follow up, and value of deliverables. I will recommend evalueserve to many of my collaborators”
“…by leveraging EVS, we have seen significant cost savings and improvement in delivery time to our Clients. This is a dependable company, responsive to our needs…”
“…I was very pleased with the work, I have referred you to several patent attorneys at my firm.”
“…The EVS team was well organized and operated in a highly disciplined manner”
“…The Interaction in this long – term project was very pleasant working virtually posed no problems at all.”
“…Wonderful job on this project thanks you for being flexible and finishing on time (even under pressure).”
“…You exceeded our expectations in each area. We truly appreciate your clarity, professionalism and devoted organizational management”
“…Always a pleasure working with the EVS team, always thoroughly professional, I look forward to working on many more projects together.”
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 13
Evalueserve has received prestigious accolades for its performance and business practices
“More Americans finding challenge and opportunity in India”
“Westerners outsourcing themselves”
“The source on outsourcing”
“NEA to Invest $150M in India”
“America Ventures Into India”
-Monterey Herald9th November 2006
-Chicago Tribune7th November 2006
-Harvard Law Bulletin6th November 2006
-Red Herring26th October 2006
-Legal Times (Law.Com)13th October 2006
“Banks turn to India for finance analysts”-The Australian News20th September 2006
EVS Awards & Recognitions
Red Herring Top 100 Asia Awards
HR Excellence Award – Amity International
Deloitte Technology Fast 50 India Fast 500 APAC 2006 Program
ISO 27001 certification
© Evalueserve, 2006. All Rights Reserved - Privileged and ConfidentialSlide 14
EVS is the largest pure-play research and analytics firm
Investment Research
Business Research
Market Research
Intellectual Property
Data Analytics
MarketRx
Adventity Intellivate Inductis
Pangea3
WNS
Exevo
Irevna
Progeon
Accenture
Amba Research
Adeventity
Pipal Research
Rocsearch
Copal Partners
Office Tiger
Value Notes
Evalueserve
• Largest - Present across all synergistic service lines
• Focused - Pure play research and analytics with no BPO or IT operations
• Customized - Healthy mix of on-demand and dedicated teams
• Diversified – Good geographical mix of revenues
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Thank You…