Evaluation Planning and Management John Wooten ~Lynn Keeys

34
WELCOME June 2012 Evaluation Planning and Management John Wooten ~ Lynn Keeys

description

WELCOME. Evaluation Planning and Management John Wooten ~Lynn Keeys. June 2012. Session 1: Course Introduction. Objectives: Introduce the course, facilitators, participants Set protocols Overview course objectives and logistics Conduct a pre-test . What We Remember. - PowerPoint PPT Presentation

Transcript of Evaluation Planning and Management John Wooten ~Lynn Keeys

Page 1: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

WELCOME

June 2012

Evaluation Planning and Management

John Wooten ~ Lynn Keeys

Page 2: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Session 1: Course Introduction

Objectives:• Introduce the course, facilitators, participants• Set protocols• Overview course objectives and logistics• Conduct a pre-test

2

Page 3: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

What We Remember

On average, we remember:• 20% of what we read• 30% of what we hear• 40% of what we see• 60% of what we do• 90% of what we read, hear, say and do

“The more you can hear it, see it, say it, and do it, the easier it is to learn.”

Colin RoseAccelerated Learning Action Guide

3

Page 4: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Rules/Guidelines

• Cell Phones OFF, please• Respect the speaker• Keep questions relevant to topic• Start on time• Actively participate

4

Page 5: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Participants’ Introductions

• Name• Office and role • Level of evaluation planning and

management experience (Lo-Med-Hi)

• Two course expectations• How will fulfilling these expectations

impact your job/career?

5

Page 6: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Course Objectives

• USAID’s iterative approach to EPM, including new project design and evaluation policy guidance

• Basic terms, concepts and methodological challenges• The importance of performance baselines in evaluation• All phases of EPM• Planning and managing different types of evaluations

6

Page 7: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Course Objectives (continued)

• Data collection methods and tools• Evaluation statements of work• Data analysis and use• The importance and content of evaluation follow-up plans

to reporting, disseminating and using evaluation findings• Common pitfalls in EPM• Flexible evaluation checklists

7

Page 8: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Logistics

• Class time• Breaks• Parking lot• Small group areas

• Small groups assignments

• Courtesy rules• Special needs?• Course evaluation

Proactive note-taking

8

Page 9: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Pre-Test

• Closed “book & mouth”, please • Questions:

– Multiple choice– Fill in the blanks– Cross references

9

Page 10: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Session 2: USAID Evaluation Planning and ManagementObjectives:• Understand why we evaluate• Review USG policy on evaluation and USAID contexts• Review highlights of the revised USAID project design and

evaluation policies• Introduce some key terms and types of evaluations• Overview USAID’s program cycle and context for

evaluation• Review some key values to guide evaluation

10

Page 11: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Why Evaluate?

“People and their managers are working so hard to be sure things are done right,

that they hardly have time to decide if they are doing the right things.”

Stephen R. CoveyAuthor

11

Page 12: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Why Evaluate?Early 1990s, U.S. Congress found:• Waste/inefficiency undermine confidence in government

and reduces ability to address vital public needs• Federal managers disadvantaged due to insufficient

articulation of program goals and inadequate info on performance

• Congress seriously handicapped by insufficient attention to program performance and results

12

Page 13: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

…It’s the law of the land!

Why Evaluate?US Government Performance Results Act, 1993 (GPRA)• Holds entire USG accountability for achieving results• Focuses on results, service quality and customer

satisfaction• Requires objective information on effectiveness and

efficiency in achieving objectives• Improves the internal management of the USG• Requires Strategic Plans per agency with regular

performance assessments and program evaluations • http://www.whitehouse.gov/omb/mgmt-gpra/gplaw2m

13

Page 14: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

But Why Else Evaluate?

“Be ware the watchman…”Sir Josiah Stamp

14

Page 15: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

USAID and Donor Evaluation ExperiencesUSAID– Rich performance management

and evaluation history and culture

– Evaluation leader among donors  

– Past decade, quality and leadership slipped  

– Recent efforts to reclaim leadership as a “learning institution”

Other DonorsParis Declaration: Aid Effectiveness and Accra Agenda for Action

– Ownership – Alignment – Harmonization– Results – Mutual accountability– Inclusive partnerships – Delivering results

15

Page 16: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and EvaluationsNew Project Design Guidance• Designs informed by evidence, supported by

analytical rigor • Promote gender equality, female empowerment• Strategically apply innovative technologies• Selectively target and focus on investments

with highest probability of success • Design with evaluation in mind, rigorously

measure and evaluate performance and impact…

16

Page 17: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and EvaluationsNew Project Design Guidance• Design with clear sustainability objectives• Apply integrated/multi-disciplinary approaches• Strategically leverage or mobilize “solution-holders” and

partners• Apply analytic rigor, utilize best available evidence• Broaden the range of implementing options…

17

Page 18: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and EvaluationsNew Project Design Guidance• Incorporate continuous learning for adaptive management

(re-examining analytic basis)• Implement peer review processes• Promote collaboration and mutual accountability• Demonstrate USAID staff leadership in the project design effort

18

Page 19: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and EvaluationsNew Evaluation Policy• More and higher quality evaluations (2 types)• Evidence-based evaluation and decision-making • Generating knowledge for the dev. Community• Increased transparency on return on investments• Evaluation as an integral part of managing for results• Designing with evaluation in mind• Building local evaluation capacity…

19

Page 20: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and Evaluations

• Management actions:- More training - Evaluation Audits- DEC submissions - Peer SOW Reviews- Annual Evaluation Plan- Evaluation Point-of-Contact

New Evaluation Policy • At least one opportunity

for an impact evaluation per DO

• Evaluating all large and all pilot projects

• Thematic or meta evaluations

• Best affordable evaluation designs

• Collection/storage of quantitative data

20

Page 21: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Reinvigorated Project Designs and Evaluations

• ! More aggressive, direct involvement of USAID staff• ! More carefully integrated, systemic approach• !! Much more rigorous evidence-based planning and

decision-making throughout the entire program cycle• +“Unprecedented transparency” (A/AID)

“Meaning for ME?”

More + More + Much More

21

Page 22: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

“Meaning for ME?”USAID expects you to…• Define and organize your work around the end results you seek

to accomplish. This requires:- Making intended results clear and explicit- Ensuring agreement among partners, customers, and

stakeholders that proposed results are worthwhile (relevant and realistic)- Organizing your work/interactions to

achieve results effectively

More + More + Much More

22

Page 23: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Some Key Terms and Definitions

• Evaluation • Performance Indicators• Performance Monitoring• Performance Management -- Managing for Results (MFR)• Evaluation Design

• Performance Evaluations• Impact Evaluations• Attribution• Counterfactual

23

Page 24: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Types of EvaluationsPerformance Evaluation (Normative)• Reviews performance against agreed standards • Assesses mgmt. structure, performance, resource use• Reviews project design/development hypothesis• Reviews progress, constraints and opportunities• Assesses likelihood of achieving targets• Provides notional judgments on project’s perceived value

Evaluation design challenges• Clarity/flexibility of project design• Appropriateness of a few evaluation questions

24

Page 25: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Types of EvaluationsImpact Evaluation (Summative)• Probe/answer ‘cause-effect’ questions testing the

development hypothesis• Require comparison group (counterfactual), baselines and

end-line indicator data• Extrapolate broader lessons and policy implications

Evaluation design challenges• Timing• Internal/external validity (ruling out “noise”)• Availability, adequacy, comparability of baseline and end-line data

25

Page 26: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

USAID Program Cyclehttp://www.usaid.gov/our_work/policy_plann

ing_and_learning/documents/ProgramCycleOverview.pdf

Evaluation within USAID Program Context

26

Page 27: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

• Strategy Implementation Roadmap• Project Design and Implementation Roadmap• Evaluation Roadmap

Evaluation within USAID Program Context

27

Page 28: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

IMPACT

ASSMT

DESIGN PERFORMANCE MANAGEMENT

CLOSING-OUT

Document & File!

Document & File!

Stage 1 Analysis &

Consultation Updates

Stage 2Project Design

Stage 3Project Implementation Stage 4

Audits

Stage 5Evaluation & Redesign

Stage 6Contract/Grant Close-out

Stage 7Project Close-out

Stage 8Strategy Close-out

Practice Good Oversight Values:

On-going Consultations

Good Support Office Linkages

Cross-cutting & Cross-sectoral Linkages

Well Managed Staff Turn-over

Establish TeamsUpdate AnalysesUpdate Stakeholders......Host Government...Other Donors ...NGOs & Private Sector Org. Schedules & Files

Initiate Pre-Design Tasks(Funding, Skills, Geo., etc.)Draft Logframe & SoWSelect Design TeamComplete Design Work Design Prelim. Evaluation PlanFinalize Project Approval (PAD) Initiate Pre-Imp. ActivitiesSelect Imp. Partner

Start-up Implementation Review/Approve VouchersApply Deliverables Protocols Monitor Budget ImplementationPrepare Project PMP Oversee Comm. Plan ImplementationMonitor/Conduct Site Visits Promote On-going ConsultationsAssess Data Quality Monitor RF/Logframe Logic (Including Assumptions)Nurture Support Office Linkages Monitor Beneficiary Feedback & Impact Manage Staff Turn-over Monitor Sustainability ConsiderationsMonitor Cross-cutti ng Themes & Cross-sectoral Linkages

Monitor Audit Management Plans (Mission, IG, GAO, HC)Promote Audit-proofing, Awareness, & PreparationSchedule/Follow-up Internal Audits (Program, Financial)Support External Audits

Schedule & Confirm FundingOrganize Suppt. MaterialsDetermine Skills RequiredDraft SoW: Ask the Right QuestionsPrepare Stakeholders & Benefic.Select Evaluation TeamConfirm LogisticsBrief/Debrief TeamDecide re. Redesign vs. Close-OutReview Draft ReportDisseminate Final Report (Incl. DEC)Follow-up: Redesign or Close-out

Prepare 6-mo. ScheduleReview/Approve IP close-out plan:- -TA/staff, Commodities, Trng.,

Financials, Records (hard/soft)Review Final Report & VoucherOrchestrate IP Media ProductsEnsure Staff Availabilities for

Final Evaluation

Prepare 6-mo. ScheduleConfirm Mission Records (Hard & Soft) Id. Mission Management Req. & IssuesDetermine Deobligation Plan Orchestrate Media ProductsDisseminate Close-out Docs (incl. DEC)

Determine Mission Program OptionsOrg./Conduct Req. Impact Assmts.Update Sector Assmts. & Analyses Imp. Deobligation/Reobligation PlanConsult, Debate, & Decide Program Option

Evaluation within USAID Program Context

28

Page 29: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Conceptual Analytical Approval

Evaluation within USAID Program Context

29

Page 30: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Evaluation within USAID Program Context

30

Page 31: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Evaluation within USAID Program Context

31

Page 32: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Values for Planning and Managing Evaluations

• Designing for Learning • Best Methods • Local Capacity Building/Reinforcing • Unbiased Accountability • Participatory Collaboration • Evidence-based Decision-making• Transparency (revisited)

32

Page 33: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

Values for Planning and Managing Evaluations

• Deciding on an evaluation design• Disseminating the evaluation report upon completion• Registration Requirement • Statement of Differences • Standard Reporting and Dissemination• DEC Submissions • Data Warehousing

“Unprecedented transparency…”

33

Page 34: Evaluation Planning  and Management  John Wooten     ~Lynn Keeys

([email protected]) ([email protected])

34

Evaluation Planning and Management

John Wooten ~ Lynn Keeys

Thank you~