European Broadband Portal Phase II

Application of the Blueprint for “bottom-up” broadband initiatives

ICT Blueprints

• Purpose – the programme design and organising principle for knowledge that can accelerate or support the development of ICT capability or capacity in European Countries, Regions or Locales

• Variants – blueprints are under development for a range of sectors including health, education, government, industries (etc)

• Broadband Blueprint - This first blueprint is focused on broadband infrastructure development that can be applied in many contexts with “bottom-up” approaches being a primary example

• Alignment to Digital Agenda - The blueprints are all designed to bridge the gap from “policy to practice”, to bring solutions to life, to make a vision a reality, and to contribute directly to the Digital Agenda

Broadband Blueprint

Effecting a balance between Ethical / Moral Capital, Relational Capital, Inspirational Capital, Institutional Capital

Effecting a balance between Ethical / Moral Capital, Relational Capital, Inspirational Capital, Institutional Capital

5. How do we capture lessons learned and

make this improvement process sustainable?

5. How do we capture lessons learned and

make this improvement process sustainable?

1. Do we have the right people to support the innovative process?

1. Do we have the right people to support the innovative process?

Attention – open to sources of possibility

Awareness – of the range of

opportunities

Intention – Being explicit about the

goals and outcomes

Structure

Commercial Service GovernanceResources Markets Operations

EBP Broadband Blueprint – concept diagram

Create our goals & organise resources to achieve them

Understand the roles & relation ships with

stakeholders

Set up the initiative - Manage Stakeholders and Strategy

Measure and report on progress / manage audit

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)

Create our goals & organise resources to achieve them

Understand the roles & relation ships with

stakeholders

Manage Stakeholders and Strategy

Measure and report on progress / manage audit

10, Develop the commercial model

9, Develop the financial plan (s)

8. Define the “2b” technical

architecture

7. Understand current supply &

demand

6. Develop the overall plan

5. Define the operating model

4. Develop a communication

plan

3. Engage Stakeholders

2. Economic rationale to invest

in context

Develop the solution – diagnostic “where you are in the process” and “what to do next” – supported by knowledge resources

1. Clarity of purpose

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)

Create our goals & organise resources to achieve them

Understand the roles & relation ships with

stakeholders

Manage Stakeholders and Strategy

Measure and report on progress / manage audit

10, Develop the commercial model

9, Develop the financial plan (s)

8. Define the “2b” technical

architecture

7. Understand current supply &

demand

6. Develop the overall plan

5. Define the operating model

4. Develop a communication

plan

3. Engage Stakeholders

2. Economic rationale to invest

in context

Develop the solution

1. Clarity of purpose

Implement / Operate the solution – build the capacity, capability and structure to deliver

Commercial know how Marketing know howService delivery know how

Infrastructure Services Resources Finances Regulation Management

Operating know how

Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)

Create our goals & organise resources to achieve them

Understand the roles & relation ships with

stakeholders

Manage Stakeholders and Strategy

Measure and report on progress / manage audit

10, Develop the commercial model

9, Develop the financial plan (s)

8. Define the “2b” technical

architecture

7. Understand current supply &

demand

6. Develop the overall plan

5. Define the operating model

4. Develop a communication

plan

3. Engage Stakeholders

2. Economic rationale to invest

in context

Develop the solution

1. Clarity of purpose

Implement / Operate the solution

Commercial know how Marketing know howService delivery know how

Infrastructure Services Resources Finances Regulation Management

Operating know how

I keep pace with improvements

My issues are resolved

I enjoy great services

I sign up for services

I’m inspired and engaged

I’m aware of opportunities

Marketing access and services

Manage Customers

My needs are understood

Communicate Participate Review

How users find out about EBP and are encouraged to register or review the capabilities it can offer them

Building awareness of the range of opportunities to support the policy agenda and take the first steps towards action

Engaging with others within the EBP network to discuss or develop opportunities

Helping users to refer other potential users and help them to engage with the EBP

How users penetrate the vast range of knowledge, information, insights, best practice, events, guides, tools and find the solutions that are right for them

Attending seminars, events meetings (online and face to face) to develop understanding of opportunities

Collaborating with others to develop new insights and knowledge

Publishing guides and sharing your experiences with the wider community

Organisations and individuals access funding and partners to initiate infrastructure development programmes

Applying for funding or setting up projects for infrastructure development

Reaching out to partners / suppliers and other stakeholders to help develop and deliver programmes.

Implementing infrastructure development projects. Gaining support and input from EBP and its constituents

Understanding review criteria – accessing assessment and evaluation tools

Uploading project review and outcomes

Helping others to understand the insights generated within the programme and to deli9ver similar value / understand lessons learned. Speaking at events / webinars

Changing perceived best practice and adding to a growing pool of knowledge to develop future best practice

Connect

Interact

Collaborate

Transform

User JourneyIn

crea

sin

g M

atu

rity

of

inte

ract

ion

Resource ManagementRegulatory Management

Stakeholder ManagementFinancial ManagementProject Management

Marketing ToolsEstimating ToolsCommunication ToolsFacilitation ToolsDesign ToolsPlanning Tools

Engaging StakeholdersFunding a ProjectStimulating DemandWinning TeamsCollaboratingCompliant Procurement

InfrastructureEducation

HealthSociety

GovernmentIndustry

Crime

FinanceStrategy

Facilitation / EventsMarketing & PR

Project ManagementIndustries

ApplicationsTechnology

KNOWLEDGE BANK

Sources of insight and inspiration

Country Broadband ProfilesGIS Data / MapsSupplier Profiles

National Statistics News & AnnouncementsInvitations to Tender

Contract AwardsPolicy Documents

Guidance

Blueprint training eventsRelated training opportunitiesSeminarsCalls to meetingsConferences & Events