EURO 2007 Comhlamh Code of Practice

8/14/2019 EURO 2007 Comhlamh Code of Practice

1/28

Comhlmhs

Volunteering

Options

CodeofG

ood

PracticeforSendi

ngOrganisations

:

Principle

sandInd

icators

Encouraging

goodpractice

in

volunteering

forglobaldev

elopment

c

opacn1

code

ofpratice.indd

1

112

204

17/12/2006

21:03:44


2/28

c

opacn

2

code

ofpratice.indd

2

112

204

17/12/2006

21:03:44


3/28


4/28

2

AllsignatoriestotheCodeagreetoup

holdthefollowingprinciples:

1)Havevolunteerprogrammesbased

onrealisticaimsandobjectiveswithappropriateandusefulvolunteerroles;

2)Providesufficientresourcesandsupporttorunvolunteerprogrammesina

nefficientandsustainablemanner;

3)Providemarketingandimagerycon

sistentwithgoodpractice,andclearex

pressionsoforganisationalaims,etho

sandvalues;

4)Providepotentialvolunteerswithfr

ee,

fairandunbiasedinformationontheirorganisationandvolunteerplaceme

nts;

5)Usefair,consistentandtransparentrecruitmentprocedures2;

6)Assistandprovideforthevaryings

upportneedsofvolunteers;

7)Ensurethatvolunteersparticipateinappropriatepreparation,trainingand

induction;

8)Ensuretheprotection,safetyandw

ellbeingofvolunteersandthosetheyw

orkwith,asfaraspossible;

9)Providerecognitionforvolunteers;

10)Provideongoingmonitoringandevaluation;and

11)Providedebriefingtoreturnedvolu

nteers.

2PleaseseePeopleinAidsCodeofGoodPracticeinthe

ManagementandSupportofAidPersonnel(www.p

eopleinaid.o

rg)forfurtherinformationonrecruitment,health,

safetyandsecurityissues.

ComhlmhisgratefultoPeo

pleinAidfortheirkind

permissiontoadaptsomeoftheindicatorsfromtheirC

ode.

c

opacn

Se2

code

ofpratice.indd

Sec1:2

112

204

17/12/2006

21:03:45


5/28

3

Organisationsagreet

ohavevolunteerprogrammes

basedonrealisticaim

sandobjectiveswith

appropriateandusefu

lvolunteerroles.

Rationale:

Inmanydevelopedcountries,

thereisademandfromthepublicforoverseasvolunteerplacements.

Thisprincipleaimstoensurethatho

stprojectsparticipateinprogrammeplanning

anddevelopment,sothat

programmesfitwithlocalneedsandrequirem

entsandvolunteershaveuseful,rewardingp

lacementsthataddressrelevantneeds.

Indicator

Po

ssibleevidence

Evidenceprovided

Areastobeaddressed

Nextsteps

I)Theorganisationholdsmeetings

and/orcommunicatesonaregular

basiswithhostprojectsaboutproject

designandimplementation

Minutesfrommeetingsbetweensendingandhost

organisations;

Co

piesofothercommunications,

includingemails,

rel

atingtovolunteerplacementplanning,

suchas

mo

nthlyupdatesandquarterlyreports.

II)Asfaraspossible,

theorganisation

involveshostorganisationsin

volunteerrecruitmentandselection

Co

piesofinter-organisationcommunications,

inc

ludingemails,

relatingtovolunteerrecruitment

andselection

III)Theorganisationtakespartin

meetingsand/orevaluationswithhost

projectsabouttheirexperienceswith

volunteers

Minutesfromrelevantmeetings;

Evaluationformsorothernotesrelatingtothe

mo

nitoringofvolunteerplacements.

IV)Usingfeedbackfromthese

consultations,volunteerrolesare

reviewedonanongoingbasisto

ensuretheyremainappropriate,

useful

andachievable

Examplesofwaysinwhichfeedbackhasbeen

inc

orporatedintoprogrammerevisionsand

developments;

Sa

mplesofvolunteerroledescriptions,notingany

changesthathavetakenplaceasaresultoffeedback;

Co

piesofprojectplans/strategicplansthatoutline

the

roleofthevolunteer;

Co

piesofagreements/MemorandaofUnderstan

ding

(M

OUs)betweensendingandhostorgs.

1Principle

c

opacn

Se3

code

ofpratice.indd

Sec1:3

112

204

17/12/2006

21:03:45


6/28

4

Afterlookingattheevidenceavailable

inrelationtoeachindicator,pleasede

cideandselectonthechartwhetherth

eindicatoris:

A-inplace;B-partiallycompleted;orC-notinplace.

Trainingandotherresourcesavailable

tosupportimplementation:

CarmichaelCentreLeadership&Governan

cetrainingprogramme.Seewww.c

armichael

centre.i

eforfurtherinformation.

Dtalkcourse,LearningtoMeasureandAssessImpactandPartnershipsinDevelopment.

Seewww.d

talk.i

eforfurtherinformation.

EducationforDevelopmentisasmallinte

rnationalorganisationthatworkswithVietnam

esepartnerstoimproveandexpandtheirservicesfordisadvantagedchildren.

AVolunteerManagementManual,

includin

gsuggestionsforinterviewingandrecruiting

volunteers,isavailabletodownloadatwww.educationfordevelopment.org/publications.htm

.

Thiscontainsatheoreticalcomponent(EstablishingyourVolunteerProgramme)anda

practicalcomponent(ToolsforManagingVo

lunteers).

PlanningaProgramme,

CouncilofEurope

sTrainingKitonInternationalVoluntaryService,

availableat:www.t

raining-youth.n

et/INTEGRATION/TY/Publications/tkits/tkit5/tkit5.p

df.

1

Volunteerprogrammesareb

asedonrealisticaimsandobjectivesw

ithappropriateandusefulvolunteerro

les

AInplace

BPartially

CNotinplace

I

Theorganisationholdsmeetings

and/orcommunicatesonaregularbasiswithhostprojectsaboutprojectdesignandimplem

entation

II

Asfaraspossible,

theorganisatio

ninvolveshostorganisationsinvolunteerrec

ruitmentandselection

III

Theorganisationtakespartinmeetingsand/orevaluationswithhostprojectsabouttheirexperienceswithvolunteers

IV

Usingfeedbackfromtheseconsultations,

volunteerrolesarereviewedonanon

goingbasistoensuretheyremainappropriate

,usefuland

achievable

c

opacn

Se4

code

ofpratice.indd

Sec1:4

112

204

17/12/2006

21:03:45


7/28

5

2Principle

Indicator

Possibleevidence

Evidenceprovided

Areastobeaddressed

Next

steps

I)Programmeplansandbudgetsexplicitly

notehowresourcesandsupportare

providedtohostprojectsforprogrammes

thatareefficientandsustainable

Copiesofprogrammeplansandbudgetsthat

detailresourcesandsupportprovidedtohost

projects.

II)Annualplans/projectplanssetoutany

relevanttrainingsupportsprovidedfor

staffinhostprojects

Copiesofannualreportsandprojectplans;

CopiesofMOUs/agreementsbetweenhostand

sendingorgs.

III)Ongoingconsultationtakesplace

withhostprojectstoidentifykeyareas

forwhichresourcesarerequired,

and

thisfeedsintoprogrammeplanningand

design

Minutesfrommeetings,

orrecords(includin

g

emails)fromotherconsultations;

Examplesoftheincorporationoffeedbackfr

om

consultationsintoprogrammeplanningand

design.

IV)Wherevolunteertrainingandinduction

areprovidedbyhostprojects,theyare

awareoftheirroleandaresupportedin

carryingthisout

Copiesoftrainingandinductionprogrammes,

wheretheroleofhostprojectsisclearlyset

out,

includingwhohasresponsibilityforeachpa

rtof

thetraining;

Listsofpeopletowhomthisinformationhas

beensent;

Copiesofbudgetsthatincludeabreakdown

offundingprovidedtosupporttrainingand

inductioncarriedoutbyhostprojects.

Organisationsagreet

oprovidesufficientre

sources

andsupporttorunvolunteerprogrammes

inanefficientandsus

tainablemanner.

Rationale

Itisnecessarythatbudgetsforprogrammes

aresufficienttoensurethattheseprogrammes

arewell-run,

includingprovidinglocalwelltrainedin-countrystaff.

Budgetsshouldalsoc

ontributeextraresourcesto

facilitatehostprojectsgrowthinasustainab

lemanner,thusallowingthemtoprovideservicestolocalcommunitiesoutsidetheirvolunteerprogrammes.

c

opacn

Se5

code

ofpratice.indd

Sec1:5

112

204

17/12/2006

21:03:45


8/28

6




eindicatoris:


2

Sufficientresourcesandsupp

orttorunvolunteerprogrammesinan

efficientandsustainablemannerhavebeenprovided

A-Inplace

B-Partially

CNotinplace

I

Programmeplansandbudgetsexp

licitlynotehowresourcesandsupportareprovidedtohostprojectsforprogrammesthatar

eefficientand

sustainable

II

Annualplans/projectplanssetout

anyrelevanttrainingsupportsprovidedforstaffinhostprojects

III

Ongoingconsultationtakesplacewithhostprojectstoidentifykeyareasforwhichresourcesarerequired,

andthisfeedsintoprogrammeplanning

anddesign

IV

Wherevolunteertrainingandinductionareprovidedbyhostprojects,

theyarea

wareoftheirroleandaresupportedincarryin

gthisout


tosupportimplementation

DtalkFinancialManagementandProjectFunding,BasicFinancialAccounting,ProposalDevelopmentandGrantManagementandFinancialManagementandProjectFundin

gcourses.

Seewww.d

talk.i

e.

CarmichaelCentresupportservices,

includingonsettingupanorganisation.

Seewww.carmichaelcentre.i

e.

MangoisaUK-basedagencythatworksto

helpaidagenciesandNGOstostrengthenth

eirfinancialmanagementsystemsseewww.m

ango.o

rg.u

k/forfurtherinformation.

c

opacn

Se6

code

ofpratice.indd

Sec1:6

112

204

17/12/2006

21:03:45


9/28

7

Providemarketingan

dimageryconsistent

withgoodpractice,an

dclearexpressionsof

organisationalaims,ethosandvalues.

Rationale

Thisprincipleaimstoensurethatsendingor

ganisationsdonotmakefalseclaimsastothe

efficacyandeffectsoftheirprogrammes,

ortheextenttowhichvolunteerscanmakeadiffe

rencetothelivesofthe

peopleinhostcommunities.

Bybeingclear

abouttheiraims,

valuesandethos,

organisationswillalsohelpvolunteerstoseewhetherth

eyareinagreementwiththem.

Additionally,theprincipleaimstomake

surethathostprojectsareportrayedpictoriallyinapositivemanner.

3Principle

Indicator

Possibleevidence

Evidenceprovided

Areastobeaddressed

Nextste

ps

I)Anypromotionalmaterialrelatingtothe

recruitmentofvolunteersclearlysetsoutthe

aims,ethosandvaluesoftheorganisation

Copiesofpromotionalmaterials(brochu

res,

pamphletsandleaflets,

website,

books,adsin

printandothermedia,

posters,

billboards,etc).

II)Inpromotionalmaterials,

thevolunteers

roleisclearlyandsimplystatedinamanne

r

thatwillnotraiseunrealisticexpectations

aboutwhattheplacementcanachieve

Copiesofpromotionalmaterials(brochu

res,

pamphletsandleaflets,

website,

books,adsin

printandothermedia,

posters,

billboards,etc).

III)Whenpossible,

consultationtakesplace

withhostprojectsaboutpromotionalmaterials

Minutesorotherrecordsfrommeetings

with

hostprojectsregardingpromotionalmaterials;

Examplesoftheincorporationofthisfeedback

intochangestopromotionalmaterials.

IV)Theorganisationsupportsthe

developmentandimplementationof

guidelinesongoodpracticerelatingto

marketingandimagery

Recordofstaffparticipationintrainingonthe

useofimages;

Copyoforganisationsguidelinesonmarketing

andimagery,

andexamplesoforganisations

useofimageryinmaterials;

Examplesofengagementwithinitiatives

to

promotegoodpractice,eg,

Dchasguidelines.

V)Foranyexternalfundraisingactivities,

theorganisationprovidesguidelineson

marketingandimageryconsistentwith

internalguidelines

Copyoforganisationsguidelinesonmarketing

andimagery,

includingguidelinesforexternal

fundraising.

c

opacn

Se7

code

ofpratice.indd

Sec1:7

112

204

17/12/2006

21:03:46


10/28

8

Afterlookingattheevidenceavailableinrelationtoeachindicator,pleasedecideandselectonthechartwhetherth

eindicatoris:

A-inplace;B-partiallycompleted;o

rC-notinplace.

3

Providemarketingandimag

eryconsistentwithgoodpractice,and

clearexpressionsoforganisationalaim

s,ethosand

values

AInplace

B-Par

tially

CNotinplace

I

Promotionalmaterialrelatingtotherecruitmentofvolunteersclearlysetsoutth

eaims,

ethosandvaluesoftheorganisation

II

Inpromotionalmaterials,

thevolunteersroleisclearlyandsimplystatedinam

annerthatwillnotraiseunrealisticexpectatio

nsaboutwhatthe

placementcanachieve

III

Whenpossible,

consultationtake

splacewithhostprojectsaboutpromotionalmaterials

IV

Theorganisationsupportsthede

velopmentandimplementationofguidelinesongoodpracticerelatingtomarketingandima

gery

V

Foranyexternalfundraisingactivities,

theorganisationprovidesguidelineson

marketingandimageryconsistentwithinternalguidelines



ComhlmhsImagesandDevelopmentw

orkshop,

designedspecificallyforvolunteersendingorganisations(www.c

omhlamh.o

rg).

DchasCodeofGoodPracticeonImages

andMessages.Furtherinformationisavailab

leatwww.d

ochas.ie/resources05f.htm.

c

opacn

Se8

code

ofpratice.indd

Sec1:8

112

204

17/12/2006

21:03:46


11/28

9

Providepotentialvolu

nteerswithfree,

fairand

unbiasedinformation

ontheirorganisation

and

volunteerplacements.

Rationale:

Thisprincipleencouragessendingorganisationstoprovidepotentialvolunteerswithlistsofindependentresourcesonvolunteeringoverseas,inordertoencourageinformeddecision

-making.

Accessto

returnedvolunteerscanalsoassistpotential

volunteersintheirdecisionmaking,

andideallyenablethemtolearnmoreabouttheirhostc

ountryandplacement.

4Principle

Indicator

Po

ssibleevidence

Evid

enceavailable

Areas

tobeaddressed

Nextstep

s

I)Theorganisationprovides

unmediatedaccesstoformer

volunteers(subjecttodataprotection

regulationsandconsent)

Adatabaseofreturnedvolunteerswho

are

willingtotalktopotentialvolunteers;

Inf

ormationonsystemsinplaceto

fac

ilitatecontactbetweenoutgoing

volunteersandreturnedvolunteers;

Inp

utsfromreturnedvolunteersat

tra

iningorinformationevents.

II)Theorganisationoffersaccessto

othersourcesofinformationabout

volunteering

Lin

ksfromorganisationswebsiteto

oth

ersourcesofinformationabout

volunteering;

Co

pyofinformationpacksentin

res

ponsetoqueriesaboutvolunteering

op

portunities;

Briefingnotesforstaffresponding

to

inquiriesaboutvolunteeringthat

inc

ludesinformationonlinkstoother

sourcesofinformation.

III)Wherepossible,

theorganisation

hasaliaisonpersonwithinthehost

projectwhorespondstoqueriesfrom

confirmedvolunteers

Ro

ledescriptionforcontactperson

withinhostprojectwhoisresponsible

for

liaisonwithvolunteers.

c

opacn

Se9

code

ofpratice.indd

Sec1:9

112

204

17/12/2006

21:03:46


12/28

10




eindicatoris:


4

Providepotentialvolunteers

withfree,

fairandunbiasedinformationontheirorganisationandvolunteerpl

acements

AInplace

B-Partia

lly

CNotinplace

I

Theorganisationprovidesunmed

iatedaccesstoformervolunteers(subjecttod

ataprotectionregulationsandconsent)

II

Theorganisationoffersaccessto

othersourcesofinformationaboutvolunteerin

g

III

Wherepossible,

theorganisation

hasaliaisonpersonwithinthehostprojectwhorespondstoqueriesfromconfirmedvolunteers



ComhlmhsVolunteeringOptionswebsite

andWorkingforaBetterWorld:AGuidetoV

olunteeringinGlobalDevelopment.Seewww

.volunteeringoptions.o

rgformoreinformation

.

c

opacn

Se1

code

ofpratice.indd

Sec1:10

112

204

17/12/2006

21:03:46


13/28

11

Usefair,consistentan

d

transparentrecruitment

procedures

3

Rationale

Thisaimstoencouragesendingorganisation

stohavestandardisedselectionprocedures,whicharemadecleartovolunteersfromtheoutset.

3P

leaseseePeopleinAidsCodeofGoodPracticeinth

eManagementandSupportofAidPersonnel(Principle5

)forfurtherinformationanddetailsaboutrecruitmentand

selectionofstaffandvolunteers(www.p

eopleinaid.o

rg).

5Principle

Indicators

P

ossibleevidence

Evidenceavailable

Areastobeaddressed

Next

steps

I)Theorganisationhaswrittenpolicies

andproceduresthatsetouthow

volunteersarerecruitedandselected

C

opyofrecruitmentandselectionpolicy;

W

rittenexamplesofhowthisis

publicisedtopotentialvolunteers.

II)Theorganisationhasclearcriteria

intermsofskillsandabilitiesneeded,

againstwhichitassessesvolunteers

suitabilityforparticularroles

C

opiesoflistsofskillsandabilities

requiredforvolunteerroles.

III)Theorganisationgivesresponses

tocandidatesregardingtheirselection/

non-selectionforposts,

andprovides

feedbackabouttherecruitment

process,

ifrequested.

C

opyoftemplateforrespondingto

candidateswhoapplyforvolunteer

positions.

IV)Theorganisationusesrecruitment

policiesthatreflectacommitmentto

promotinginclusivenessanddiversity,

complyingwiththespiritofIrish

equalitylegislation.

C

opyoforganisationsequalitypolicy;

C

opyofrecruitmentandadvertising

strategies;

R

ecordofstaffparticipationintraining

onequalityanddiversity.

c

opacn

Se1

code

ofpratice.indd

Sec1:11

112

204

17/12/2006

21:03:46


14/28

12




eindicatoris:


5

Usefair,consistentandtransparentrecruitmentprocedures

AInplace

B-Par

tially

CNotinplace

I

Theorganisationhaswrittenpolic

iesandproceduresthatsetouthowvolunteersarerecruitedandselected

II

Theorganisationhasclearcriteria

intermsofskillsandabilitiesneeded,

agains

twhichitassessesvolunteerssuitabilityforp

articularroles

III

Theorganisationgivesresponses

tocandidatesregardingtheirselection/non-selectionforposts,

andprovidesfeedbackabou

ttherecruitment

process,ifrequested.

IV

Theorganisationusesrecruitmentpoliciesthatreflectacommitmenttopromotinginclusivenessanddiversity,complyingwiththespiritofIrish

equalitylegislation.



VolunteeringIrelandVolunteeringManage

mentcourse,EffectiveRecruitmentandSelectionofVolunteerscourse.

Seewww.v

olunteeringireland.i

e/page.php?id=

73formoreinfo.

EqualStatusAct,EmploymentEqualityAct,relevantEqualityAuthorityguidelinesandpu

blications.Moreinfoisavailableatwww.e

qu

ality.i

e.

CarmichaelCentreCustomerCareforVolu

ntaryOrganisationscourse(www.c

armichaelc

entre.i

e).

VolunteerOrganisersLinkingTogether(VO

LT),VOLTWorkingGroupReportonVolunte

erVettingandVolunteerScreening,June2004.

CopiesavailablethroughVolunteeringIrelandorComhlmh.

c

opacn

Se1

code

ofpratice.indd

Sec1:12

112

204

17/12/2006

21:03:46


15/28

13

6Principle

Assistandprovidefor

the

varyingsupportneeds

ofvolunteers.

Rationale:

Thisprincipleaimstoencouragesendingorganisationstoprovidesupporttovolunteers,s

uchasone-to-oneorgroupsupportsessions.

Theexistenceofthesesupportsshouldbem

adeapparenttovolunteers

fromthestartoftheirengagementwiththeorganisation.

Indicator

Possibleevidence

Evidenceavailable

Areasto

beaddressed

Nextsteps

I)Theorganisationhasawritten

policythatsetsoutthetrainingand

supportservicesthatvolunteerscan

expect,includinganyin-country

supportprovided

Copyofwrittenpolicyoutliningtraining

and

supportservices;

Exa

mplesofwaysinwhichthispolicyis

adv

ertisedtovolunteers(eg,

throughweb

site

s,brochures,andotherpublications);

Inductionchecklist/schedule;copyof

volunteermanual/handbook.

II)Whererelevant,managersor

otherpertinentstaffreceivetraining

inassessingthesupportneedsof

volunteers,

tofacilitatethemwithin

theirplacements

Listofpersonsresponsibleforassessing

sup

portneedsofvolunteers;

Rec

ordofstafftraininginsupporting

volunteers.

III)Inductionandbriefingspecificto

eachroleisgiventoallvolunteers

(pre-departureand/orin-country)

Inductionandbriefingchecklist/schedule

for

eachvolunteerrole;

Atte

ndancelists/signedformsindicating

volunteersparticipationininductionand

brie

fing;

Copyofvolunteermanual/handbook.

IV)Accesstoongoingmentoring

and/orsupportisavailablefor

volunteersthroughouttheir

placements.

Writtenoutlineofhowmentoring/support

servicesforvolunteersoperate;

Copyofvolunteermanual/handbook;

Listofdesignatedmentors,

orcopyof

con

tactdetailsforsupportpersonnel.

c

opacn

Se1

code

ofpratice.indd

Sec1:13

112

204

17/12/2006

21:03:47


16/28

14




eindicatoris:


6

Assistandprovideforthevaryingsupportneedsofvolunteers

AInplace

B-Par

tially

CNotinplace

I

Theorganisationhasawrittenpolicythatsetsoutthetrainingandsupportservicesthatvolunteerscanexpect,

includinganyin-countrysupport

provided

II

Whererelevant,managersorothe

rpertinentstaffreceivetraininginassessingthesupportneedsofvolunteers,

tofacilitatethe

mwithintheir

placements

III

Inductionandbriefingspecificto

eachroleisgiventoallvolunteers(pre-departureand/orin-country)

IV

Accesstoongoingmentoringand

/orsupportisavailableforvolunteersthrough

outtheirplacements.



VolunteeringIrelandVolunteeringManagementcourse,DevelopingYourVolunteerPolicycourse(www.v


e)

EqualityAuthoritydocumentationandpublications(www.e

quality.ie)

DtalkprogrammesincludingCreativeFacilitation;CriticalIncidentStressManagement;Howtobeasuccessfultrainer;Leadershipand

TeamBuilding;ManagingfromaDistance(w

ww.d

talk.i

e)

EducationforDevelopmentsVolunteerMa

nagementManual,availabletodownloadatw

ww.e

ducationfordevelopment.org/publications.htm

TheFreeManagementLibraryhasasectio

nentitledInformationonDevelopingandMa

nagingVolunteerProgrammes.Itslinksareoftenmorerelevantfordomesticvolunteering,

andtothesituationin

NorthAmerica,

butsomeofthearticlesma

ybeofuse.Seewww.m

anagementhelp.o

rg/s

taffing/outsrcng/volnteer/volnteer.htmformor

edetails.

c

opacn

Se1

code

ofpratice.indd

Sec1:14

112

204

17/12/2006

21:03:47


17/28

15

Ensurethatvolunteer

sparticipate

inappropriatepreparation,

trainingandinduction.

Rationale:

Thisprincipleencouragesorganisationstoreviewtheirtrainingandinductionneeds,andtoproduceatrainingpolicy.Trainingcanbeprovidedin-houseorbyoutsideagencies,

ora

mixofboth.

Itmayalsobe

providedpre-departureorin-country.

7Principle

Indicators

Possibleevidence

Evidenceavailable

Areastobeaddressed

Next

steps

I)Theorganisationhasclearguidelinesfor

staffandvolunteersrelatingtoallpartsoftheir

preparation,

trainingandinductionprogram

mes.

Writtencopyofguidelinesonvoluntee

r

preparation,

trainingandinduction;

Trainingandinductionmanuals/other

materials;

Copyofvolunteermanual/handbook.

II)Theorganisationhasclearlyallocated

responsibilityforwhowillprovidethetraining/

induction(in-houseoroutsourced)

Listofinternaltrainingandstaffresponsible

foritsprovision;

Listofoutsourcedtraining;

Listofin-countrytrainingandstaff

responsibleforitsprovision.

III)Trainingandinductionaremandatoryfo

r

volunteers,

whosignacompletionformto

indicatetheirparticipationinthese

Copiesofcompletionformssignedby

volunteers.

IV)Asfaraspossible,

hostprojectsareinvolved

inthedevelopmentoftrainingmaterials

Notesfromconsultationswithhostpro

jects

abouttrainingdesignanddevelopmen

t.

V)Preparation,

trainingandinduction

programmesareregularlyreviewed,

and

feedbackisusedtoinformanynecessary

changes.

Copiesofevaluationandmonitoringforms

forpreparation,

trainingandinduction

programmes;

Writtenexamplesofhowthishasbeen

used

toinformprogrammedevelopment.

VI)Theorganisationprovidescopiesofthe

VolunteerCharterforvolunteers

EvidenceofdistributionofVolunteer

Charter(eg,

throughlinksonthewebs

ite,

includedininductionorinformationpacks).

c

opacn

Se1

code

ofpratice.indd

Sec1:15

112

204

17/12/2006

21:03:47


18/28

16




eindicatoris:


7

Ensurethatvolunteerspartic

ipateinappropriatepreparation,traini

ngandinduction

AInplace

B-Par

tially

CNotinplace

I

Theorganisationhasclearguidelinesforstaffandvolunteersrelatingtoallpartsoftheirpreparation,

trainingandinductionp

rogrammes.

II

Theorganisationhasclearlyalloc

atedresponsibilityforwhowillprovidethetraining/induction(in-houseoroutsourced)

III

Trainingandinductionaremanda

toryforvolunteers,

whosignacompletionformtoindicatetheirparticipationinthese

IV

Asfaraspossible,

hostprojectsa

reinvolvedinthedevelopmentoftrainingmaterials

V

Preparation,

trainingandinductio

nprogrammesareregularlyreviewed,

andfeedbackisusedtoinformanynecessarychange

s.

VI

Theorganisationprovidescopies

oftheVolunteerCharterforvolunteers



VolunteeringIrelandVolunteeringManagementcourse,VolunteerSupportandSupervisioncourse(www.v


e).

ComhlmhsVolunteerCharter,availablefromwww.v

olunteeringoptions.o

rg.

ComhlmhandVolunteeringIrelandcours

eonvolunteersupport,

designedforsending

organisations:contactinfo@volunteeringoptio

ns.o

rgforfurtherdetails.

VolunteerCentresIreland,

DevelopingaVolunteerPolicyguide,availableatwww.v

olunteer.i

e.

EducationforDevelopmentsVolunteerMa

nagementManual,availableatwww.e

ducation

fordevelopment.org/publications.htm.

DtalkInitialPreparationcourse,www.dta

lk.i

e.

c

opacn

Se1

code

ofpratice.indd

Sec1:16

112

204

17/12/2006

21:03:47


19/28

17

Ensuretheprotection,safetyandwellbeing

ofvolunteersandthos

etheyworkwith

asfaraspossible4

Rationale

Provisionismadeinthisprincipleforthedrawingupofpoliciestoensuretheprotectiono

fvolunteersfrompotentialharm,

andfrompotentiallyharmingothers.

8Principle

Indicators

P

ossibleevidence

Evidenceavailable

Areasto

beaddressed

Nextsteps

I)Theorganisationhaswrittenpolicies

forvolunteersrelatingtosecurity,

individualhealth,

andhealthandsafety

C

opyofpoliciesonsecurity,

individual

health,

andhealthandsafety.

II)Policiesrelatingtosecurity,

individualhealth,

andhealthandsafety

aredisseminatedtovolunteersand

hostorganisations

In

clusionofcopiesofpolicieson

security,

individualhealth,

andhealth

andsafetyininfopacksforvolunteers

andhostorganisations.

III)Programmeplansincludewritten

assessmentsofsecurity,

traveland

healthrisksspecifictothecountryor

region,

whichareperiodicallyreviewed

W

rittenassessmentofsecurity,

travel

andhealthrisksforeachplacement;

Examplesofhowtheseassessments

aremonitoredandupdated.

IV)Theorganisationensuresthat

volunteersareinformedoftheneedfor

relevantmedicalandtravelinsurance,

whetherorganisedbythevolunteeror

theorganisation

W

ritteninformationforvolunteers

abouttheorganisationspolicyon

m

edicalandtravelinsurance;

O

utlineofreferralsystemtorelevant

serviceproviders.

V)Theorganisationrequestsa

certificateoffitnesstotraveland

referencesforallvolunteers

C

opiesofproceduresforgetting

certificatesoffitness;

C

opiesofproceduresforseeking

references.

4SomeoftheseindicatorshavebeenadaptedfromPeop

leinAidsCodeofGoodPracticeintheManagementand

SupportofAidPersonnel(Principle7).Forfurtherinform

ationanddetailsaboutthehealth,

safetyandsecurityofvolunteers,

pleaseseewww.

peopleinaid.o

rg.

c

opacn

Se1

code

ofpratice.indd

Sec1:17

112

204

17/12/2006

21:03:47


20/28

18

VI)Traininginworkingwithchildren

andvulnerableadultsisprovidedforall

volunteers,

whererelevant.Anyavailable

formsofGardaclearancearealso

requested,

whererelevant

Copyoforganisationschildprotection

policy;

EvidenceofapplicationsforGarda

clearance.

VII)Volunteersareinformedabouthow

toprotecttheirinterestswithinthesocial

welfareandpensionssystemswhilst

overseas

Copyofinformationaboutprotectionof

intereststhatisprovidedtovolunteers.

VIII)Recordsaremaintainedofplacement-

relatedinjuries,

sickness,accidentsand

fatalities,whicharemonitoredtohelp

assessandreducefuturerisktovolunteers

Templateforkeepingrecordsof

placement-relatedhealthdifficulties.




eindicatoris:


8

Ensuretheprotection,safetyandwell-beingofvolunteersandthosetheyworkwithasfaraspossible

AInplace

B-Par

tially

CNotinplace

I

Theorganisationhaswrittenpolicie

sforvolunteersrelatingtosecurity,

individualhealth,

andhealthandsafety

II

Policiesrelatingtosecurity,

individ

ualhealth,

andhealthandsafetyaredisseminatedtovolunteersandhostorganisations

III

Programmeplansincludewrittenassessmentsofsecurity,

travelandhealthrisks

specifictothecountryorregion,

whicharepe

riodicallyreviewed

IV

Theorganisationensuresthatvolun

teersareinformedoftheneedforrelevantme

dicalandtravelinsurance,

whetherorganised

bythevolunteerorthe

organisation

V

Theorganisationrequestsacertificateoffitnesstotravelandreferencesforallvolunteers

VI

Traininginworkingwithchildrenandvulnerableadultsisprovidedforallvolunte

ers,whererelevant.AnyavailableformsofGardaclearancearealso

requested,

whererelevant

VII

Volunteersareinformedabouthow

toprotecttheirinterestswithintheIrishsocialwelfareandpensionssystemswhilstoverseas

VIII

Recordsaremaintainedofplacement-relatedinjuries,

sickness,accidentsandfatalities,

whicharemonitoredtohelpassessandreducefutureriskto

volunteers

c

opacn

Se1

code

ofpratice.indd

Sec1:18

112

204

17/12/2006

21:03:47


21/28

19



VolunteeringIrelandVolunteeringManagementcourse(seewww.v

olunteeringireland.ie).

DtalkCriticalIncidentStressManagemen

tcourse(www.d

talk.i

e).

DavidLloydRoberts:StayingAlive:Safe

tyandSecurityGuidelinesforHumanitarianV

olunteersinConflictAreas,

ICRC,

2005.

Thisresourcecanbedownloadedat

www.r

eliefweb.i

nt/rw/lib.n

sf/db900SID/RU

RI-6LJUCY/$FILE/icrc-safety-3

0jan.p

df.pdf?O

penElement.

VolunteerOrganisersLinkingTogether(VO

LT),VOLTWorkingGroupReportonVolunte

erVettingandVolunteerScreening,June2004.

DeptofHealthandChildren,

OurDutyto

Care:theprinciplesofgoodpracticefortheprotectionofchildrenandyoungpeople,(2002

),availableatwww.d

ohc.ie/publications/pdf/o

urduty.p

df.

TheKeepingChildrenSafeCoalitioncomp

risesanumberofaidanddevelopmentagenc

iesthatworktogethertoshareexperienceand

knowledgeandtoidentifyacommonapproac

htochildprotection.

They

havedevelopedarangeofresourcesandtoolsonthetopic,

availableatwww.k

eepingchildrensafe.o

rg.u

k.

Comhlmhsservicesfordevelopmentworkersandvolunteersincludestheprovisionofadviceonsocialwelfareentitlementsandpensions;seetheServicestoReturnedDevelopme

ntWorkersandVolunteers

leafletandwww.c

omhlamh.o

rgforfurtherinformation.

c

opacn

Se1

code

ofpratice.indd

Sec1:19

112

204

17/12/2006

21:03:48


22/28

20

Providerecognition

forvolunteers

Rationale

Volunteersshouldberecognised,

bothforma

llyandinformally,

asbeingofvalueandimpo

rtance.

Indicator

P

ossibleevidence

Evidenceavailable

Areasto

beaddressed

Nextsteps

I)Theorganisationrecognises

volunteerscontributionsthrough

eventsforreturnedvolunteersor

otherpublicoccasions,promotional

materials,

newsletters,

orfurther

publicityfortheirwork

C

opiesofanyoftheorganisations

m

aterialsinwhichthecontributionof

volunteersisrecorded;

Examplesofanyoftheorganisations

celebratoryeventsforvolunteers

II)Theorganisationprovides

volunteerswithastatementor

certificateofserviceorareference

Templateforstatementorcertificateof

service,orforreferences




eindicatoris:


9

Providerecognitionforvolunteers

AInplace

B-Par

tially

CNotinplace

I

Theorganisationrecognisesvolunt

eerscontributionsthrougheventsforreturned

volunteersorotherpublicoccasions,promotionalmaterials,

newsletters,

orfurtherpublicityfortheirwork

II

Theorganisationprovidesvoluntee

rswithastatementorcertificateofserviceorareference



VolunteeringIrelandVolunteerSupportandSupervisioncourse,

MotivatingVolunteerscourse(www.v


e).

Alistof100ideasforwaystoprovidereco

gnitionforvolunteersisavailableontheVolu

nteeringIrelandwebsiteatwww.v


e/page.php?id=

5.

9Principle

c

opacn

Se2

code

ofpratice.indd

Sec1:20

112

204

17/12/2006

21:03:48


23/28

21

Provideongoingmoni

toringandevaluation.

Rationale

Thisprinciplereflectsthefactthatmonitoringandevaluationareanimportantmeansofmeasuringtheeffectivenessofanyprogramme.

Indicators

Possibleevidence

Evidenceavailable

Areastobeaddressed

Nextsteps

I)Theorganisationmakesprovisionfor

regularmonitoringandevaluationof

volunteersexperiencesinprogrammes

Copyofmonitoringandevaluationforms,

orothermethodologies,usedtocapture

volunteersexperiences.

II)Theorganisationmakesprovisionfor

monitoringandevaluatinghostprojects

experiencesofplacementprogrammes

Copyofmonitoringandevaluationforms,

orothermethodologies,usedtocapturehost

projectsexperiences.

III)Feedbackfrommonitoringand

evaluationexercisesisusedtoinform

projectrevisionsanddevelopments

Examplesofwaysinwhichfeedbackhasbeen

usedtocontributetoprojectdevelopment.

10Principle




eindicatoris:


10

Provideongoingmonitoringandevaluation

AInplace

B-Par

tially

CNotinplace

I

Theorganisationmakesprovisionf

orregularmonitoringandevaluationofvolunteersexperiencesinprogrammes

II

Theorganisationmakesprovisionf

ormonitoringandevaluatinghostprojectsexperiencesofplacementprogrammes

III

Feedbackfrommonitoringandevaluationexercisesisusedtoinformprojectrevisionsanddevelopments


tosupportimplementation:

DtalkHowtoMeasureandAssessImpactcourse,

furtherdetailsavailableatwww.d

talk

.ie.

CarmichaelCentreMonitoringandEvaluationcourse.

VolunteeringImpactAssessmentToolkit

availabletopurchasefromtheVolunteeringE

nglandsite,

www.v

olunteering.o

rg.u

k.

ServiceLeader.o

rgisasitethatcontainsre

sourcesforvolunteermanagers,

includingM

easuringtheDifferenceVolunteersMake:AG

uidetoOutcomeEvaluationforVolunteerProgrammeManagers,which

isavailableatwww.s

erviceleader.org/new/

documents/articles/2005/03/000255.p

hp.

c

opacn

Se2

code

ofpratice.indd

Sec1:21

112

204

17/12/2006

21:03:48


24/28

22

Providedebriefingfor

returnedvolunteers.

Rationale:

Debriefingisanimportantpartofanyvolunteerplacement.Itallowsvolunteerstoreflectsontheirexperiencesandpassontheirknowledge,

inadditiontowhichitgivestheorganisationtheopportunityto

acknowledgetheroleoftheindividualandto

bothgiveandreceivefeedback.

Indicator

P

ossibleevidence

Evidenceavailable

Ar

eastobeaddressed

Nextste

ps

I)Theorganisationensuresthatall

volunteershaveaccesstodebriefing

and/oranexitinterviewattheendof

theirplacement.Thiscanbeprovided

in-houseorbyanexternalorganisation

C

opyoforganisationspolicyondebriefing/exit

in

terviews;

R

eferencefromorganisationsvolunteerpolicy

m

anualorothermaterialsforvolunteersto

debriefingand/orexitinterviews;

Listofpersonsresponsibleforproviding

debriefing(internalorexternal).

II)Theorganisationensuresthat

relevantstaffreceivetrainingin

debriefing,

reorientation,

andproviding

informationonreferralsforcounselling

Listofstaffwhohaveparticipatedintrainingon

debriefingandreorientation;

Listoflinkstoanyoftheorganisationsexternal

contactsthatprovidedebriefingorreorientation

fo

rreturnedvolunteers;

C

opyofproceduresforprovidingreferralsfor

counselling.




eindicatoris:


11

Providedebriefingforreturnedvolunteers

A

B

C

I

Theorganisationensuresthatallvo

lunteershaveaccesstodebriefingand/oranexitinterviewattheendoftheirplacement.Th

iscanbeprovided

in-houseorbyanexternalorganisa

tion

II

Theorganisationensuresthatrelevantstaffreceivetrainingindebriefing,

reorientation,

andprovidinginformationonreferralsforcounselling

11Principle

c

opacn

Se2

code

ofpratice.indd

Sec1:22

112

204

17/12/2006

21:03:48


25/28

23

Trainingandotherresourcesavailabletosup

portimplementation:

Dtal

kdebriefingtrainingandCISMtraining(www.d

talk.i

e).

Com

hlmhMovingForwarddaysandComingHo

meWeekends(www.c

omhlamh.o

rg).

c

opacn

Se2

code

ofpratice.indd

Sec1:23

112

204

17/12/2006

21:03:48


26/28

24

CommentsontheCodeandself-audittool

TohelpensurethattheCodeisasuseful,rea

listicandimplementableaspossible,

pleasefilloutthisformandsendacopytoComhlmh

oncompletionoftheself-auditprocess.Com

mentsonallaspectsof

theCode,fromitscontenttotheusabilityoftheself-audittooltosuggestionsforpossible

improvements,

arewelcomed.

Principle

Commentsarisingfrom

self-auditprocess

1:Organisationsagreetohavevolunteerprogrammesbasedonrealisticaimsandobjectiveswith

appropriateandusefulvolunteerroles.

2:Organisationsagreetoprovidesufficient

resourcesandsupporttorunvolunteerprogrammesinan

efficientandsustainablemanner.

3:Providemarketingandimageryconsistentwithgoodpractice,

andclearexpressionsoforganisational

aims,ethosandvalues.

4:Providepotentialvolunteerswithfree,fai

randunbiasedinformationontheirorganisationandvolunteer

placements.

5:Usefair,

consistentandtransparentrecru

itmentprocedures

6:Assistandprovideforthevaryingsupportneedsofvolunteers.

7:Ensurethatvolunteersparticipateinappr

opriatepreparation,

trainingandinduction.

8:Ensuretheprotection,

safetyandwellbeingofvolunteersandthosetheyworkwithasfaraspossible

9:Providerecognitionforvolunteers

10:Provideongoingmonitoringandevalua

tion

11:Providedebriefingforreturnedvoluntee

rs

Organisationsname:....................................

....................................................................................................

Date:.................................................................................................................................................................

c

opacn

Se2

code

ofpratice.indd

Sec1:24

112

204

17/12/2006

21:03:48


27/28

c

opacn

Se2

code

ofpratice.indd

Sec1:25

112

204

17/12/2006

21:03:49


28/28

Establishedin1975,Comhlmh

isamemberandsupporterorganisationopentoanyoneinterested

insocialjustice,

humanrightsandglobaldevelop

mentissues.

OurVolunteeringOptionsprogra

mmeworkstoencourageresponsive,responsiveoverseasvolunteeringandaimstosupportvolunte

ersina

long-term,ongoingcommitment

todevelopment.Furtherinformationabouttheprogrammeisavailableatwww.volunteeringoption

s.org.

TofindoutmoreaboutjoiningC

omhlmhandsupportingourwork,pleasevisitwww.comhlamh.o

rgorcall01-4783490.

Yourmembershipcanhelpusca

mpaignforabetterandmorejustworld.

ThisCodehasbeendevelopedaspartofComhlmhsVolunteeringOptionsprogramme,w

ithfundingfromIrishAid.

Se2

ndd

Sec1:26

112

204

17/12/2006

21:03:49

EURO 2007 Comhlamh Code of Practice

Documents

Transcript of EURO 2007 Comhlamh Code of Practice