Etrade Competitive Analysis
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Transcript of Etrade Competitive Analysis
2. COMPETITIVE ANALYSIS
For E*trades competitive analysis I explored three of E*trade’s closes and most threatening competitors on the market today. (fall 2011) I picked three competitors with a strong brand personality that has been meaningful for them to achieve success.
COMPETITOR ANALYSIS
COMPETITORS
WHY THEM?
ey are all competing with the same service E*TRADE have boosted their numbers but not as much as them Problems harmed E*TRADEs brand image Fidelity, Charles Schwab and Ameritrade stayed out of trouble during the recent "nancial downturn E*TRADE fallen behind on new accounts despite popularity Discussion of E*TRADE being bought
COMPETITOR ANALYSIS
BRAND POSITIONING
" Fidelity is your !nancial partner that help you at every stage of your life, today and throughout”
Lifetime- Lifestyle - Future
Give back and guide
Customer always "rst
Long-term relationships based on trust
inking Green
MEDIA TACTICS
” Your !nancial GPS ”
Follow the Green Line- get to your "nal destination
Follow and trust Fidelity trough out your life
We guide you to understand- everything- everywhere
t
Guidance on TV during sports events and on Site and Print
MEDIA TACTICS
Being where our customers / clients are – Just follow the green line
MEDIA TACTICS
Large investments in social media Being where our clients / customers are
ENVIRONMENTAL
We take green seriously Electronic deliver of customers communications Eco friendly buildings Recycling increased energy efficiency Greener supply chain
PARTNER/SPONSORSHIPS
Attractive diverse talent from: Colleges Universities Professional organizations Support talent management
COMPETITOR ANALYSIS
BRAND POSITIONING
“ Help to get everyone !nancially !t” Personal Harmonious Easy to understand Conversation among equals Re-recruit our clients
MEDIA TACTICS
“Talk to Chuck”- Advertising Campaign
A simple call to action
Get what is right for you- different advertising towards different people
Ask questions Get Feedback and Get Answers
TV Print Online
MEDIA TACTICS
Social Media Again- "nd what is personal and important to you Different social media accounts for different kinds of customers
TOOLS TO TRADE YOUR WAY
Again- Make it personal for people Making investing easier and understandable Different people – different needs
COMPETITOR ANALYSIS
BRAND POSITIONING
Inspire Encourage Creative solutions New ideas and ways to connect Entertaining along with education Simplicity
MEDIA TACTICS
Online and TV is their way to go
“e Invested Life” TV-show
Ameritrade Spotlight- An online reporting site
MEDIA TACTICS
A social media platform Follow leaders Team up with the TV hit Mad Money Entertaining- Education- Sharing
PRODUCT INNOVATION
Creativity Meet the clients wherever they are – online – stay updated Make it easier More fun
Products: Trade triggers QuoteScope SnapTicket MarketMotion DetectorsStrategyDesk Ipad app Iphone app
OVERALL IMPLICATIONS
3 Competitive Companies that have made their brand image work - One that takes care of you – now and in the future ( Fidelity ) - One that is making it personal - ( Charles Schwab)
- One that makes investing fun and connecting in innovative ways ( Ameritrade )
3 Competitive Companies who have a clear vision on who they are talking to
ETRADE IMPLICATIONS
Opportunity to learn from them why they survived Opportunity to create a space for them that is not already occupied Find your “niche” on how to approach your clients / customers Specify main target Show strengths towards their clients / customers Good brand recognition now Etrade need a strong brand image
THANK YOU!