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ETERNITY
System Manual
Version 6
September 2008
Matrix Telecom Pvt. Ltd.
Corporate Office: Factory:394-GIDC, Makarpura, 39-GIDC, Waghodia-391 760Vadodara-390 010, India Dist. Vadodara, IndiaTel. : +91 265 2630555 Tel. : +91 2668 263172/73Fax : +91 265 2636598 Fax : +91 2668 262631E-mail: [email protected] E-mail: [email protected]: www.MatrixTeleSol.com
http://Mailto:[email protected]/http://Mailto:[email protected]/http://www.matrixtelesol.com/http://www.matrixtelesol.com/http://www.matrixtelesol.com/http://Mailto:[email protected]/http://Mailto:[email protected]/ -
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Contents
Documentation Information...................................................................................................................................... 2
Section 1: Introduction .......................................................................................................................................... 7
Welcome .................................................................................................................................................................. 9
Packing List............................................................................................................................................................ 11
Warranty Statement ............................................................................................................................................... 12Introducing the Eternity ME.................................................................................................................................... 13
Introducing the Eternity GE.................................................................................................................................... 46
Section 2: Features and Facilities ...................................................................................................................... 61
Abbreviated Dialing................................................................................................................................................ 63
Access Codes ........................................................................................................................................................ 67
Account Codes....................................................................................................................................................... 74
Alarms.................................................................................................................................................................... 76
Alarms-Snooze....................................................................................................................................................... 79
Alternate Number Dialing....................................................................................................................................... 80
Answer Signaling on SLT....................................................................................................................................... 83
Answer Supervision on TWT.................................................................................................................................. 84Auto Answer........................................................................................................................................................... 86
Auto Call Back........................................................................................................................................................ 87
Auto Redial............................................................................................................................................................. 89
Automated Control Applications............................................................................................................................. 91
Automatic Number Translation............................................................................................................................... 94
Background Music (BGM) ...................................................................................................................................... 95
Backup-SMDR ....................................................................................................................................................... 97
Backup-System Configuration.............................................................................................................................. 101
Backup-System Software..................................................................................................................................... 104
Barge-In ............................................................................................................................................................... 107
Behind the PBX Applications ............................................................................................................................... 108
Call Budget........................................................................................................................................................... 110
Call Chaining........................................................................................................................................................ 112
Call Cost Calculation (CCC)................................................................................................................................. 113
Call Cost Display.................................................................................................................................................. 134
Call Disconnection Tone Detection...................................................................................................................... 135
Call Duration Control (CDC)................................................................................................................................. 138
Call Duration Display............................................................................................................................................ 142
Call Forward......................................................................................................................................................... 143
Call Forward-Remote ........................................................................................................................................... 147
Call Park............................................................................................................................................................... 148
Call Pick Up.......................................................................................................................................................... 150
Call Progress Tones............................................................................................................................................. 152
Call Splitting ......................................................................................................................................................... 157
Call Taping........................................................................................................................................................... 158Call Transfer......................................................................................................................................................... 159
Calling Line Identification and Presentation (CLIP).............................................................................................. 161
Calling Line Identity Restriction (CLIR) ................................................................................................................ 162
Cancel All Station Features.................................................................................................................................. 163
CAS Interface....................................................................................................................................................... 164
Central Ringer ...................................................................................................................................................... 190
Class of Service (COS) ........................................................................................................................................ 191
CLI Based Routing............................................................................................................................................... 196
Clock Synchronization.......................................................................................................................................... 198
Closed User Group (CUG)................................................................................................................................... 199
Closed User Group-With Exchange ID ................................................................................................................ 203
Communication Ports........................................................................................................................................... 206Conference Dial-In ............................................................................................................................................... 210
Conference-3 Party .............................................................................................................................................. 212
Conference-Multi Party ........................................................................................................................................ 215
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Conflict Dialing ..................................................................................................................................................... 221
Continued Dialing ................................................................................................................................................. 222
Conversation Recording....................................................................................................................................... 223
Customer Emergency Services Identification Dialing........................................................................................... 224
Customer Name ................................................................................................................................................... 225
Daylight Saving Time (DST)................................................................................................................................. 226
DDI Routing Table................................................................................................................................................ 229
Debug for the VoIP Ethernet Port......................................................................................................................... 231Default Settings .................................................................................................................................................... 233
Department Call ................................................................................................................................................... 236
Dialed Number Directory ...................................................................................................................................... 239
Digital Input Port (DIP) ......................................................................................................................................... 240
Digital Key Phone-Operation................................................................................................................................ 242
Digital Key Phone-Soft Keys Programming.......................................................................................................... 252
Digital Output Port (DOP)..................................................................................................................................... 260
Direct Dialing-In (DDI) .......................................................................................................................................... 262
Direct Inward Dialing (DID)................................................................................................................................... 264
Direct Inward System Access (DISA)................................................................................................................... 268
Direct Station Selection Console.......................................................................................................................... 275
Directory Dialing by Name.................................................................................................................................... 280Disconnect Information on TWT........................................................................................................................... 281
Disconnect Signaling on SLT ............................................................................................................................... 283
Distinctive Rings................................................................................................................................................... 284
Do Not Disturb (DND)........................................................................................................................................... 286
Do Not Disturb-Remote ........................................................................................................................................ 289
DS1 Trunks .......................................................................................................................................................... 290
Dynamic Lock....................................................................................................................................................... 324
E&M Connectivity ................................................................................................................................................. 326
E&M Feature Template ........................................................................................................................................ 329
E&M Features ...................................................................................................................................................... 331
E1 Maintenance ................................................................................................................................................... 337
Emergency Detection and Reporting ................................................................................................................... 341
Emergency Dialing ............................................................................................................................................... 342
External List.......................................................................................................................................................... 345
External Music...................................................................................................................................................... 356
File Transfer Protocol (FTP)................................................................................................................................. 357
Flash Timer .......................................................................................................................................................... 358
Flashing on Trunks............................................................................................................................................... 359
Flexible Numbers ................................................................................................................................................. 360
Floor Service ........................................................................................................................................................ 362
Follow Me ............................................................................................................................................................. 363
Forced Answer ..................................................................................................................................................... 364
Forced Call Disconnection ................................................................................................................................... 365
GPAX Application................................................................................................................................................. 366
GPAX Billing......................................................................................................................................................... 369GPAX Flexible Numbers ...................................................................................................................................... 370
Help Desk............................................................................................................................................................. 371
Hold ...................................................................................................................................................................... 372
Hot Desking.......................................................................................................................................................... 373
Hotel Application .................................................................................................................................................. 374
Hotline .................................................................................................................................................................. 382
IC Reference Table .............................................................................................................................................. 384
Incoming Call Management.................................................................................................................................. 386
Internal Call Restriction ........................................................................................................................................ 388
International Mobile Equipment Identity (IMEI) .................................................................................................... 389
Interrupt Request (IR)........................................................................................................................................... 390
ISDN-An Introduction ........................................................................................................................................... 391ISDN-BRI.............................................................................................................................................................. 395
ISDN-PRI.............................................................................................................................................................. 406
Jeeves .................................................................................................................................................................. 409
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Key Board Macro ................................................................................................................................................. 418
Last Caller Recall ................................................................................................................................................. 420
Last Number Redial ............................................................................................................................................. 421
Least Cost Routing-An Introduction ..................................................................................................................... 422
Least Cost Routing-Carrier Pre-Selection............................................................................................................ 424
Least Cost Routing-Destination and Time Based................................................................................................ 425
Least Cost Routing-Number Based ..................................................................................................................... 428
Least Cost Routing-SP to SP............................................................................................................................... 430Least Cost Routing-Time Based .......................................................................................................................... 432
Live Call Screening .............................................................................................................................................. 434
Live Call Supervision............................................................................................................................................ 435
MAC Address Cloning.......................................................................................................................................... 436
Magneto Trunk Port ............................................................................................................................................. 438
Master Time Zone................................................................................................................................................ 441
Meet Me Paging ................................................................................................................................................... 442
Message Wait ...................................................................................................................................................... 443
Missed Calls......................................................................................................................................................... 445
Mobile Port ........................................................................................................................................................... 446
Music on Hold (MOH)........................................................................................................................................... 451
Mute ..................................................................................................................................................................... 453Name Programming............................................................................................................................................. 454
Network Selection for Mobile Port........................................................................................................................ 457
OFF-Hook Alert .................................................................................................................................................... 459
OG Reference Table............................................................................................................................................ 460
OG Trunk Bundle ................................................................................................................................................. 462
OG Trunk Bundle Group ...................................................................................................................................... 464
Operator ............................................................................................................................................................... 469
Override ............................................................................................................................................................... 471
Paging.................................................................................................................................................................. 472
Peer-to-Peer Calling............................................................................................................................................. 475
PLCC-An Introduction .......................................................................................................................................... 480
PMS Interface ...................................................................................................................................................... 487
Printer Port ........................................................................................................................................................... 501
Priority .................................................................................................................................................................. 502
Privacy ................................................................................................................................................................. 504
Programming the System..................................................................................................................................... 507
Programming Using a Computer.......................................................................................................................... 510
Quick Dial............................................................................................................................................................. 512
Raid...................................................................................................................................................................... 513
Region Code ........................................................................................................................................................ 514
Real Time Clock (RTC) ........................................................................................................................................ 516
Remote Programming.......................................................................................................................................... 517
Room Monitor....................................................................................................................................................... 519
Routing Group...................................................................................................................................................... 520
RTC Synchronization ........................................................................................................................................... 523Security Dialing and Reporting............................................................................................................................. 524
Selective Port Access .......................................................................................................................................... 529
Self Ring Test....................................................................................................................................................... 530
SIM PIN................................................................................................................................................................ 531
SIP Trunk Parameters.......................................................................................................................................... 532
SIP Trunk Status .................................................................................................................................................. 539
SLT Hardware Template ...................................................................................................................................... 540
Software Port and Hardware ID ........................................................................................................................... 543
Station Advanced Feature Template.................................................................................................................... 547
Station Basic Feature Template........................................................................................................................... 550
Station Group....................................................................................................................................................... 553
Station Message Detail Recording....................................................................................................................... 555Station Message Detail Recording-Incoming....................................................................................................... 557
Station Message Detail Recording-Internal.......................................................................................................... 573
Station Message Detail Recording-Outgoing ....................................................................................................... 578
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Suite Services ...................................................................................................................................................... 586
System Activity Log .............................................................................................................................................. 588
System Activity Log Display ................................................................................................................................. 591
System Administrator (SA) Mode ......................................................................................................................... 592
System Debug...................................................................................................................................................... 593
System Engineer (SE) Mode................................................................................................................................ 595
System Fault Log ................................................................................................................................................. 596
System Fault Log Display..................................................................................................................................... 599System Parameters.............................................................................................................................................. 600
System Security ................................................................................................................................................... 607
T1 Maintenance.................................................................................................................................................... 609
T1 RBS Parameters ............................................................................................................................................. 615
Telnet ................................................................................................................................................................... 623
Text Message Reply............................................................................................................................................. 627
Time Tables.......................................................................................................................................................... 628
Time Zone Display ............................................................................................................................................... 634
Toll Control ........................................................................................................................................................... 635
Trunk Access Group (TAG).................................................................................................................................. 637
Trunk Auto Answer............................................................................................................................................... 638
Trunk Feature Template....................................................................................................................................... 640Trunk Landing Group (TLG) ................................................................................................................................. 644
Trunk Reservation ................................................................................................................................................ 646
TWT Hardware Template ..................................................................................................................................... 647
User Absent/Present ............................................................................................................................................ 650
User Password ..................................................................................................................................................... 651
Video Call ............................................................................................................................................................. 652
Virtual Station ....................................................................................................................................................... 653
VLAN Tagging ...................................................................................................................................................... 654
Voice Help ............................................................................................................................................................ 656
Voice Mail Integration........................................................................................................................................... 657
Voice Message Applications ................................................................................................................................ 660
VoIP Calling.......................................................................................................................................................... 666
VoIP Ethernet Port Parameters............................................................................................................................ 667
VoIP Ethernet Port Status .................................................................................................................................... 675
Walk-In Class of Service ...................................................................................................................................... 676
Section 3: Appendices....................................................................................................................................... 678
Appendix A: Technical Specification .................................................................................................................... 680
Appendix B: Troubleshooting ............................................................................................................................... 685
Appendix C: Features at a Glance ....................................................................................................................... 687
Appendix D: System Commands ......................................................................................................................... 691
Appendix E: Regulatory Information..................................................................................................................... 713
Appendix F: Open Source Licensing Terms and Conditions................................................................................ 719
Index .................................................................................................................................................................... 726
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Section 1: Introduction
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Renaming:
Please note that following chapters are renamed for Version 6 as compared to Version 5: DDI Flexible Number Reference Table Template > DDI Routing Table IC Reference Table Template > IC Reference Table OG Channel Bundle Template > OG Trunk Bundle OG Reference Table Template > OG Reference Table Trunk Access Groups > OG Trunk Bundle Group
=X=X=
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Packing List
The Ideal sales package for Eternity ME is as mentioned below:
The Ideal sales package for Eternity GE is as mentioned below:
Please make sure that these components are present. In case of short supply or damage detection, contact the source from where you have purchased the system.
=X=X=
Eternity ME-10S/16S
Sr. Accessories Qty.
01 Eternity ME Platform (10S/16S) 1
02 Quick Start 403 3 Pin Power Cord, MC-4 Black 1
04 MDF Cable for Switch Card 1
05 Wall Mounting Nails 4
06 Telephone Message Pad 1
07 Warranty Card Set 1
08 Support Card 1
09 Telephone Personality Guide 1
10 Matrix Logo Small 10
11 Mounting Template 1
12 Eternity ME CD (System Manual, Users Guide, Quick Start, EonSoft Users GuideEON45 Users Guide, EON42 Users Guide, EON48 Users Guide and Voice Messages) 1
Eternity GE 6S/12S
Sr. Accessories Qty.
01 Eternity GE Platform (6S/12S) 1
02 Quick Start 4
03 3 Pin Power Cord, MC-4 Black 1
04 Wall Mounting Nails 2
05 Telephone Message Pad 1
06 Warranty Card Set 107 Support Card 1
08 Telephone Personality Guide 1
09 Matrix Logo Small 10
10 Mounting Template 1
11 Eternity GE CD (System Manual, Users Guide, Quick Start, EonSoft Users Guide,EON45 Users Guide, EON42 Users Guide, EON48 Users Guide and Voice Messages)
1
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Warranty Statement
Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer purchaser any of its products to be free of defects in material,workmanship and performance for a period of 15 months from date of manufacturing or 12 months from the date ofinstallation which ever is earlier.
During this warranty period, Matrix will at its option, repair or replace the product at no additional charge if the product is
found to have manufacturing defect. Any replacement product or part/s may be furnished on an exchange basis, whichshall be new or like-new, provided that it has functionality at least equal to that of the product, being replaced. Allreplacement parts and products will be the property of Matrix. Parts repaired or replaced will be under warrantythroughout the remainder of the original warranty period only.
This limited warranty does not apply to:1. Products that have been subjected to abuse, accident, natural disaster, misuse, modification, tampering, faulty
installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for theproduct or if the model or serial number has been altered, tampered with, defaced or removed.
2. Products which have been damaged by lightning storms, water or power surges or which have been neglected,altered, used for a purpose other than the one for which they were manufactured, repaired by customer or any partywithout Matrixs written authorization or used in any manner inconsistent with Matrixs instructions.
3. Products received improperly packed or physically damaged.
4. Products damaged due to operation of product outside the products specifications or use without designatedprotections.
Warranty valid only if:
Primary protection on all the ports provided. Mains supply is within limit and protected. Environment conditions are maintained as per the product specifications.
Warranty Card:
When the product is installed, please return the warranty card with:
Date, signature and stamp of the customer Date, signature and stamp of the channel partner
Matrix assumes that the customer agrees with the warranty terms even when the warranty card is not signed andreturned as suggested.
The Purchaser shall have to bear shipping charges for sending product to Matrix for testing/rectification. The productshall be shipped to the Purchaser at no-charge if the material is found to be under warranty. The Purchaser shall have toeither insure the product or assume liability for loss or damage during transit.
Matrix reserves the right to waive off or make any changes in its warranty policy without giving any notice.If Matrix is unable to repair or replace, as applicable, a defective product which is covered by Matrix warranty, Matrixshall, within a reasonable time after being notified of the defect, refund the purchase price of the product provided theconsumer/purchaser returns the product to Matrix.In no event will Matrix be liable for any damages including lost profits, lost business, lost savings, downtime or delay,labor, repair or material cost, injury to person, property or other incidental or consequential damages arising out of use ofor inability to use such product, even if Matrix has been advised of the possibility of such damages or losses or for anyclaim by any other party.
Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for anydirect, indirect, special, incidental or consequential damages whether based on contract or any other legal theory andwhere advised of the possibility of such damages.Neither Matrix nor any of its distributors, dealers or sub-dealers makes any other warranty of any kind, whetherexpressed or implied, with respect to Matrix products. Matrix and its distributors, dealers or sub-dealers specificallydisclaim the implied warranties of merchantability and fitness for a particular purpose.
This warranty is not transferable and applies only to the original consumer purchaser of the Product. Warranty shall bevoid if the warranty card is not completed and registered with Matrix within 30 days of installation.
All legal course of action subjected to Vadodara (Gujarat, India) Jurisdiction only.
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Introducing the Eternity ME
Referring Commands:For information about the 4-digit command used in the system, refer first the Command Listgiven in the Appendix section and then get the details in the corresponding chapter.
The Eternity ME is a versatile and flexible digital switch (PBX). A variety of external equipment can be interfaced withsystem. This chapter consists of following sections: Section 1: Overview of Eternity ME Section 2: Configuring the Eternity ME Section 3: Protection and Safety Section 4: Installing the Eternity ME Section 5: Getting Started Eternity ME
Before programming any feature/parameters refer chapter COS and allow it, if required.
The system is built around a 256x256 or a 512x512 digital CMOS switch. The system is a digital PBX with capacity up to468 user ports. The system uses a digital switch and has a dedicated DTMF circuit for each port. This makes system a100% non-blocking switch both speech wise and dial wise i.e. all the ports can talk at the same time as well as dial at thesame time. The figure shows the different interfaces and the ports to which these interfaces can be connected.
ALERT!
At every power up of the system or re-registration of the GSM modules with the GSM network, the GSM modulestake approx. 3 minutes to get registered with the network.
Hence, during this period it is possible that the Outgoing calls made from the system may get routed through other
ports of the system (for e.g. FXO, BRI, PRI, etc.) if available in the system. However, once the GSM modules (ports) get registered with the Network, the calls are routed through GSM ports asconfigured by the Administrator.
EternityME/GE
PowerSupply
E&M
CardDS1
CARD
VMS Card
BRICard
GSMCard
DLC +SLTCard TWT
+ SLTCard
VoIP Card
SLT Card
SwitchCard
MasterCard
Internet
PLCC TerminalRouter, LeasedCircuit, VsatEquipment, etc.
ISDN PRI/T1/E1
Digital Trunk Line
SLT
SLT
SLT
Computer
Printer
Analog Trunk Line
FAX
FAX
PASExternal Music
Telephone
Telephone
FCBC
AC Mains
Battery 48V
48V P.S.Card
AC Mains
230V P.S.Card
Ethernet
DLCCard
EON45
EON42
DSS72
DSS64
SIM Card
Antenna
PBX PBX
E&M1
E&Mn
E&M1
E&Mn
TieLines
S1
S2
Sn
S1
S2
Sn
ResetSwitch
Ethernet
Contactor
MagnetoCard
MagnetoPhone
EON42
EON45
EON42
EON45
Voice Mail
EON48
EON48
EON48
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The Eternity ME is available in two models: Eternity ME 10S Eternity ME 16S.The Eternity ME 10S has ten universal slots whereas the Eternity ME 16S has sixteen universal slots. Eternity MEsupports advanced state of art technology by supporting, GSM card and VoIP card. Other cards for interfacing ISDN andPSTN Network are also supported. The diagram shown below architecture of Eternity ME.
Section 1: Overview of Eternity ME
In Eternity ME16S model, the extreme left slot is reserved for the Power Supply card, the extreme right slot is reservedfor the Master (CPU) card whereas the second last slot from the right is reserved for the Switch card. In Eternity ME 10Smodel, the extreme leftside six slots are reserved: two slots for Power Supply card, two slots for Master Card and twoslots are for Switch card. Hence, in all model these slots are called the fixed slots. Remaining slots are flexible and henceare called Universal slots.
The Eternity ME 16S
The Eternity ME 16S has following characteristics:
1. Total Ports = 5122. User Ports = 4683. Special Slots = 3 (Power Supply, Master and Switch card)4. Universal Slots = 16
PowerSupply
Card
SLOT#00
SLOT#
15
SwitchCard
Maste
rCard
16 Universal Slots
PowerS
upplyCard
SLOT
#09
SLOT#00
MasterC
ard
10 Universal Slots
PowerSu
pplyCard
Mas
terCard
Sw
itchCard
SwitchCa
rd
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5. Maximum SLT = 4646. Maximum DKP = 1287. Maximum Analog Trunks = 1288. Maximum E&M = 1289. Maximum DSS64/72 per DKP Console = 210.Maximum BRI trunks = 3211. Maximum DS1 trunks = 8
12.Maximum Mobile trunks = 3213.Maximum SIP Trunks = 3214.Maximum Magneto Trunk = 128
Eternity ME 10S/10SR
The Eternity ME 10S has following characteristics:1. Total Ports = 3202. User Ports = 2763. Special Slots = 6 (2 Master, 2 Switch and 2 Power Supply)4. Universal Slots = 105. Maximum SLT = 2726. Maximum DKP = 1287. Maximum Analog Trunks = 80
8. Maximum E&M Trunks = 809. Maximum DSS64/DSS72 per DKP Console = 210. Maximum BRI Trunks = 3211. Maximum DS1 Trunks = 812. Maximum Mobile Trunks = 3213. Maximum SIP Trunk = 3214. Maximum Magneto Trunk = 80
For more information on the interfaces and the ports to which these interfaces can be connected please refer Eternity ME16S.
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Mechanical Dimensions of the Eternity ME 16S
LEFT SIDE VIEW
397 mm (15.63 Inch)
280.8
mm(
11.0
6Inch)
3
13mm(
12.3
2Inch)
FRONT VIEW
524.2 mm (20.64 Inch)
TOP VIEW
BACK VIEW
186mm(
7.3
2Inch)
524.2 mm (20.64 Inch)
492.2 mm (19.38 Inch)
313mm(
12.3
2Inch)
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Mechanical Dimensions of the Eternity ME 10S.
Section 2: Configuring the Eternity ME
All the models have similar hardware and software architecture with only difference in number of universal slots andhence the total number of user ports available. Please note that Eternity ME 10S/16S includes cabinet with Mother
Board, Master card and a Switch card. Other cards can be used as per the requirement.
TOP VIEW
LEFT SIDE VIEW
397 mm (15.63 Inch)
280.8
mm(
11.0
6Inch)
31
3mm(
12.3
2Inch)
BACK VIEW
186mm(
7.3
2Inch)
313mm(
12.3
2Inch)
438 mm (17.24 Inch)
406 mm (15.98 Inch)
483 mm (19.01 Inch)
438 mm (17.24 Inch)
FRONT VIEW
190
mm(
7.4
8Inch)
462 mm (18.29 Inch)
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The Eternity ME houses following types of cards (with Hot swap feature as optional): Master Card Switch Card Power Supply Card SLT Card TWT + SLT Card DLC Card
E&M Card BRI Card VMS Card GSM Card DS1 Card VoIP Card Magneto Card
1. Master Card
For software version of Master card refer note given in topic Switch card.The Master card occupies a fixed slot in the Eternity ME. This slot has unique arrangement of connectors and henceother universal cards cannot be inserted in the system.
The Master card manages the complete system. It performs all higher-level functions. It controls all the slave cardslike Eternity ME Switch card, Eternity ME SLT card, Eternity ME TWT+SLT card, Eternity ME E&M card, Eternity MEBRI card, Eternity ME VMS card, Eternity ME DS1 card, etc. All the configuration and programming information isstored on this card. For this purpose, it uses two controllers viz. main controller and a secondary controller (calledCommunication Manager). The Master card has three LEDs, two Communication Ports, a Digital Input Port, a DigitalOutput Port, Ethernet Port, USB Port, Reset Switch and a Printer Port on the front panel.
The Ethernet port and the USB port are supported in the PCB version V3R0 onwards. The three LEDs on the Mastercard are used to indicate: The health of this card (during reset cycle). The health of the system during normal working of the system.
These three LEDs are of dual colour Green and Red. After power ON, when the system becomes stable Green LED
glows for 1 second ON and OFF.Following are the jumper position and their function for Master card:
Communication Ports
The Eternity ME supports two asynchronous, serial, full duplex RS232C communication ports. These ports are knownas COM1 and COM2. These communication ports are used while using following features. Programming using computer PMS Interface CAS Interface Downloading SMDR Reports Downloading System Activity, System Fault Log, etc.The communication ports are made available on the front panel of the Master Card through two identical DB-9connectors. Please note that the Eternity ME assumes role of a Data Terminal Equipment (DTE), hence a crossed
cable is required to connect a computer with the Eternity ME.
Jumper Number Position Function
J8AB (default)BC
External Boot.Internal Boot.
J9ABBC (default)
Reset SE Password.Dont reset SE Password.
J10AB (default)BC
Embedded ICE.JTAG Mode.
J12AB (default)BC
Enable: Tx debug from COM Port 2 (debug/1st boot).Disable: Tx debug.
J13 AB (default)BC Enable: Rx debug from COM Port 2 (debug/1st boot).Disable: Rx debug.
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Printer Port
The Master Card supports industry standard Centronics parallel port. This port is useful for printing various reports.This port is made available on the front panel of the Master Card by a DB-25 female connector. Please referSection2: Features and Facilities of the manual for more details on how to program the printer port for printing variousreports.
Digital Input Port
The Eternity ME supports a Digital Input Port on the Master card to which a panic switch or a sensor can beconnected. The device connected to this port should comply to its technical specifications.
Digital Output Port
The Eternity ME supports a Digital Output Port on the Master card to which a hooter, buzzer, etc. can be connected.The device connected to this port should comply to its technical specifications.
Default Password Loading
The Eternity ME stores all the programming on the Master Card. This includes the SE password. One cannot enterthe SE Mode without the SE password. In case the SE password is forgotten, no further programming is possible.Refer chapterSystem Security, to default the password by hardware.
USB Port
The USB port consists of Host Port and Device Port. When PC is used to download something to the system thencable is connected to the device port. In this case system becomes slave and the PC becomes master. Whereaswhen an external device like printer, etc. is used to connect to the system then host port of the system is used. In thiscase system becomes master and the external device like printer, computer, etc. becomes slave. Host port is foundon the front facia whereas to access device port, front panel is required to open.
Reset Switch
This reset switch is used to reset the system.
2. Switch Card
The Switch card occupies a fixed slot in the system. It is the second card from right hand side after the Master card.This slot has special connectors and hence other universal cards cannot be inserted in the system. This cardsupports an external music port, a PAS port and four DKP ports.
The Switch card performs following functions: Speech and Data connections Conferencing Call Progress Tone Generation like Dial Tone, Ring Back Tone, Busy Tone, etc. Music Generation
The two LEDs on the switch card are used to indicate: The health of this card (during reset cycle). Status of the DKP ports (during normal working of the system).
Notes for selecting Master card and Switch card type: (For Eternity ME only)
If you are using new Switch card (1000 ports) of firmware version V5Rx, use Master card with software versionless than or equal to 'V6R10' only.
If you are using old Switch card (512 ports) of firmware V4Rx, you can use Master card with any software version.(However, in 7th slot, use the cards with configuration of less than 16 ports)
If you are using DSP based Switch card it is preferable to use the firmware version of 'V5R1' to avoid compatibilityissue with software version of Master card used. (If you are using firmware version of Switch card less than'V4Rx', the cards in the 7th and 8th slot will not work. However, in 7th slot, you can use the cards withconfiguration, less than 16 ports). For example, if you are using Switch card with software version 'V4R2', changeit to 'V5R1'.
Analog Input Port (AIP)
The Switch card supports one external music port (AIP). This port can be used to connect an external music source.Please refer the MDF cable pin details for making connections. The music from an external music source can be used
as a Music-on-Hold. The system can be programmed to give this external music as hold on music to internal users,external callers or both. Please referMusic on Hold (MOH) for more details.
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Analog Output Port (AOP)
The Switch card also supports a PAS port (AOP). This port provides un-amplified, isolated, analog speech signal,which can be amplified by an external amplifier. The output is used for Public Address System (PAS) and Paging.Refer chapterPaging for more details.
The Switch card has one MDF connector to which an External Music Port, PAS port and 4 DKP ports are connected.The Switch card comes with a 3-meters long MDF cable (24 Way-10 Pair). The connection details for each of this
card is shown in the figure.
3. Power Supply Cards
The power supply card is located in a fixed slot of the Eternity ME. This slot has special connectors and hence otheruniversal cards cannot be inserted in the system.
The Eternity ME offers two types of power supply cards viz. Eternity ME PS UNI Card: 90-265VAC, 47-63Hz Mains as Input AC Voltage Power Supply. Eternity ME PS48V Card: 48VDC as Input DC Power Supply voltage with External Float Cum Boost Charger.
Eternity ME PS UNI Card:
This card is designed on the SMPS scheme. Since this card does not have provision for battery backup, it isrecommended to connect UPS to provide battery backup during power failure.
This card has four LEDs and a Mains Switch/Socket assembly to which the mains cord is connected.
Eternity ME PS48V Card:
This card has a main ON/OFF Switch by which the power fed to the card can be turned ON or OFF. The power cord isconnected to this switch assembly. If this card is used then 48VDC should be fed externally to the card. GenerallyFCBC (Float Cum Boost Charger) is used to feed 48VDC to this card. Since batteries can be connected to FCBC,battery backup is required for 48V power supply card. If 48V/26Ah batteries are used then backup time of approx. 2hours is ensured, provided the batteries are fully charged.
DKP01 (Pin 01-13, Blue-White)
DKP02 (Pin 02-14, Orange White)
DKP03 (Pin 03-15, Green-White)
DKP04 (04-16, Brown-White)
External Music (Pin 05-17, Grey-White)
PAS (Pin 06-18, Blue-Red)
(Pin 10-22, Grey-Red)
(Pin 09-21, Brown-Red)
(Pin 08-20, Green-Red)
(Pin 07-19, Orange-Red) SwitchCard
H/w Support V2R2 and Onwards
Eternity MEPS Uni Card
90-265VAC@47-63Hz
-85VDC (LED L1)
+5VDC (LED L2)
+3.5VDC (LED L3)
-27VDC (LED L4)
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This Card has four LEDs, a Mains Switch and a 3-way termination block. The power cord from the FCBC output is terminated on the 3-way termination block. Polarity is very important.
Hence, please be sure to connect the wires with correct polarity.
The FCBC manufacturers maintain the color codes given above but it is recommended to measure the voltagebefore connecting the power cable to the power supply card. Also, please be sure to connect earth.
Matrix supports Hot Swap and Redundancy features, as described below:
Hot Swap: Hot Swap type of card can be removed and inserted without switching OFF the system. Thus, a faulty card can be replaced with a working card without affecting the complete system. Matrix supports Hot Swap cards on both models. All the cards of the Eternity ME can be supplied with hot swap
option, except Power Supply Card.
Redundancy:
Whats this?
In order to reduce down time and to provide smooth and uninterrupted communication, Matrix supports redundantcard for few important cards of the PBX.
It is not supported in the Eternity ME 16S models. It is also not supported for the cards in the universal slots (SlaveCards).
Eternity ME 10S supports power supply card (Input 48VDC) redundancy with two identical cards. Eternity ME 10S supports Master card (CPU Card) redundancy with two identical cards. Eternity ME 10S supports Switch Card redundancy with two identical cards. It is possible to configure redundancy cards as per requirements. Thus, we can configure redundancy only for Power
Supply card and not for CPU card and Switch card.
How it works?
Power Supply Card (PS48VDC Card) Redundancy: Eternity ME 10S supports up to two power supply cards operating on 48VDC supply rail. Redundancy is not supported for PSUNI Cards (90-265V AC Mains Card). When the active card fails, the standby card takes over. During the take over, the system does not restart and the
existing calls do not get disconnected. The standby card becomes active card and the system continues normaloperation without any disruption.
Because of this, communication is continued without any gap.
Master Card Redundancy:
Eternity ME 10S supports up to two Master cards simultaneously. When the active card fails, the standby card takes over. During the take over, the system restarts and hence the
existing calls get disconnected. The standby card becomes active card and the system re-bootsautomatically without any manual intervention.
Because of this, communication is continued with a gap of only few minutes (2 to 3). The configuration needs to be updated on both the Master cards by the System Engineer, which can be done with the
web-based configuration management tool called Web Jeeves. Refer chapterJeeves.
Switch Card Redundancy:
Eternity ME 10S supports up to two Switch cards simultaneously.
When the active card fails, the standby card takes over automatically. During the take over, the system restarts andhence the existing calls get disconnected. The standby card becomes active and the system re-boots automaticallywithout any manual intervention.
Because of this communication is continued with a gap of only few minutes (2 to 3).
Colour Signal
Red +48VDC
Black GND
Green Earth
230VAC +/-10%@50Hz
FCBC10A
41 to 56VEternity MEPS48V Card
-85VDC (LED L1)
-27VDC (LED L2)
+5VDC (LED L3)
+3.5VDC (LED L4)
48V Battery
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Note:
If the Eternity ME 10S is used and it is installed with the standby card to support redundancy. Otherwise the EternityMEs functioning will get affected. In other models, if any of the special cards is removed by hot swapping, the EternityME will be down.
4. SLT Card
A SLT card is an intelligent card with its own micro-controller, memories and other circuitry. It uses the SLIC technology
with 35VDC battery fed for excellent loop resistance and speech performance. The SLT8 Card is an eight-port, 2-wireanalog station (SLT) card; the SLT16 card is a sixteen port, 2-wire analog station (SLT) card whereas the SLT32 is athirty-two port, 2-wire analog station (SLT) card.
The Eternity ME supports three configurations with SLT cards viz. Eternity ME SLT8 card Eternity ME SLT16 card Eternity SLT32 card
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The SLT Card performs various functions like Subscribers status monitoring, Ring Generation, Speech Interface, etc.
The SLT card has one tri-color LED on the front panel. This LED is used to indicate: The health of this card (during reset cycle). Status of one of the station ports (during normal working) During normal working of the system, the port to be
monitored is assigned a LED, using a command from SE mode. ( 5323-Slot-Port).
The SLT8 card has one MDF connector to which 8 ports are connected. The SLT16 card also has one MDF connectorto which 16 SLT ports can be connected whereas the SLT32 card has two MDF connectors. First 16 ports are locatedon the lower MDF connector whereas remaining 16 ports are connected to the upper MDF connector. The connectiondetails for each of these cards are shown in figure.
The SLT8 card and SLT16 card come with a 3-meters long MDF cable (36 Way-20 Pair) whereas the SLT32 cardcomes with two MDF cables (36 Way-20 Pair). The MDF cable used in the upper connector has SLT ports startingfrom SLT17 to SLT32. The MDF cable is same for all the configurations.
5. TWT + SLT Card
The Eternity ME supports three configurations with TWT + SLT cards viz. Eternity ME TWT8 card Eternity ME TWT4 + SLT12 card Eternity ME TWT8 + SLT24 card
These TWT + SLT cards can be used with any of the Eternity ME models. The jumper setting is not required forconfiguration. A TWT + SLT card is an intelligent card with its own micro-controller, memories and other circuitry.
The TWT8 Card is an eight-port, 2-wire analog trunk card; the TWT4 + SLT12 card is a four trunk port and 12 SLTport card whereas the TWT8 + SLT24 is an eight trunk port and 24 SLT port card. The analog trunk lines can beconnected to the trunk ports whereas conventional telephone instruments can be connected to the SLT ports.
Upper MDF Connector Lower MDF Connector
SLT01 (Pin 01-19, Blue-White)
SLT02 (Pin 02-20, Orange-White)
SLT03 (Pin 03-21, Green-White)
SLT04 (Pin 04-22, Brown-White)
SLT05 (Pin 05-23, Grey-White)
SLT06 (Pin 06-24, Blue-Red)
SLT07 (Pin 07-25, Orange-Red)
SLT08 (Pin 08-26, Green-Red)
SLT09 (Pin 09-27, Brown-Red)
NC (Pin 18-36, Green-Yellow)
NC (Pin 17-35, Orange-Yellow)
SLT16 (Pin 16-34, Blue-Yellow)
SLT15 (Pin 15-33, Grey-Black)
SLT14 (Pin 14-32, Brown-Black)
SLT13 (Pin 13-31, Green-Black)
SLT12 (Pin 12-30, Orange-Black)
SLT11 (Pin 11-29, Blue-Black)
SLT10 (Pin 10-28, Grey-Red)
SLT17 (Pin 01-19, Blue-White)
SLT18 (Pin 02-20, Orange-White)
SLT19 (Pin 03-21, Green-White)
SLT20 (Pin 04-22, Brown-White)
SLT21 (Pin 05-23, Grey-White)
SLT22 (Pin 06-24, Blue-Red)
SLT23 (Pin 07-25, Orange-Red)
SLT24 (Pin 08-26, Green-Red)
SLT25 (Pin 09-27, Brown-Red)
NC (Pin 18-36, Green-Yellow)
NC (Pin 17-35, Orange-Yellow)
SLT32 (Pin 16-34, Blue-Yellow)
SLT31 (Pin 15-33, Grey-Black)
SLT30 (Pin 14-32, Brown-Black)
SLT29 (Pin 13-31, Green-Black)
SLT28 (Pin 12-30, Orange-Black)
SLT27 (Pin 11-29, Blue-Black)
SLT26 (Pin 10-28, Grey-Red)
SLT32 Card
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The SLT port performs various functions like Subscribers status monitoring, Ring Generation, Speech Interface, etc.Whereas the TWT port performs various functions like hook operation, ring sense, polarity reversal sense, isolation, etc.
The TWT + SLT card has one tricolor LED on the front panel. This LED is used to indicate: The health of this card (during reset cycle) Status of one of the station ports (during normal working) During normal working of the system, the port to be
monitored is assigned a LED, using a command from SE mode. (5323-Slot-Port).
The TWT8 card has two MDF connectors to which 8 ports are connected. First 4 ports are located on the lower MDFconnector whereas the other four are located on the upper MDF connector. This card is accompanied with two MDFcables each 3 meters long.
The TWT4 + SLT12 card has one connector to which four trunk ports and 12 SLT ports are connected. This card isaccompanied with one MDF cable, 3 meters long.
Lower MDF Connector
SLT01 (Pin 01-19, Blue-White)
SLT02 (Pin 02-20, Orange-White)
SLT03 (Pin 03-21, Green-White)
SLT04 (Pin 04-22, Brown-White)
SLT05 (Pin 05-23, Grey-White)
SLT06 (Pin 06-24, Blue-Red)
SLT07 (Pin 07-25, Orange-Red)SLT08 (Pin 08-26, Green-Red)
SLT09 (Pin 09-27, Brown-Red)
NC (Pin 18-36, Green-Yellow)
NC (Pin 17-35, Orange-Yellow)
TWT04 (Pin 16-34, Blue-Yellow)
TWT03 (Pin 15-33, Grey-Black)
TWT02 (Pin 14-32, Brown-Black)
TWT01 (Pin 13-31, Green-Black)
SLT12 (Pin 12-30, Orange-Black)SLT11 (Pin 11-29, Blue-Black)
SLT10 (Pin 10-28, Grey-Red)
TWT4+SLT12 Card
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The TWT8 + SLT24 card has two MDF (36 way 20 pair) connectors. First 4 trunk ports and first 12 SLT ports are locatedon the lower MDF connector whereas the remaining trunk ports and SLT ports are connected on the second MDFconnector. This card is accompanied with two MDF cables, each 3 meters long. The connection details of this cards is asshown below:
6. DLC Card
The Eternity ME supports two configurations with DLC Cards viz. Eternity ME DLC8 Card Eternity ME DLC16 Card
The DLC8 Card is an eight port, 2 wire digital station card; the DLC16 Card is sixteen port card. The proprietary digitalinterface viz. EON45, EON42, EON48, EonSoft, DSS64, DSS72, can be connected to the DKP ports. The DKP portperforms various functions like sending commands to and receiving commands from EON.
The LED is used to indicate: The health of this card (during reset cycle)
Status of one of the station ports (during normal working) During normal working of the system, the port to bemonitored is assigned a LED, using a command from SE Mode ( 5323-Slot-Port).
The DLC8 Card has two MDF connectors to which 8 ports are connected. First 4 ports are located on the lower MDFconnector whereas the other four are located on the upper MDF connector. This card is accompanied with two MDFcables each 3 meters long.
The DLC16 Card has one MDF connector (36way-20 pair MDF cable) to which 16 ports are connected. All 16 ports arelocated in lower MDF connector. This card is accompanied with one MDF cable of 3 meters long.
Upper MDF Connector Lower MDF Connector
SLT01 (Pin 01-19, Blue-White)
SLT02 (Pin 02-20, Orange-White)
SLT03 (Pin 03-21, Green-White)
SLT04 (Pin 04-22, Brown-White)
SLT05 (Pin 05-23, Grey-White)
SLT06 (Pin 06-24, Blue-Red)
SLT07 (Pin 07-25, Orange-Red)
SLT08 (Pin 08-26, Green-Red)
SLT09 (Pin 09-27, Brown-Red)
NC (Pin 18-36, Green-Yellow)
NC (Pin 17-35, Orange-Yellow)
TWT04 (Pin 16-34, Blue-Yellow)
TWT03 (Pin 15-33, Grey-Black)
TWT02 (Pin 14-32, Brown-Black)
TWT01 (Pin 13-31, Green-Black)
SLT12 (Pin 12-30, Orange-Black)
SLT11 (Pin 11-29, Blue-Black)
SLT10 (Pin 10-28, Grey-Red)
SLT13 (Pin 01-19, Blue-White)
SLT14 (Pin 02-20, Orange-White)
SLT15 (Pin 03-21, Green-White)
SLT16 (Pin 04-22, Brown-White)
SLT17 (Pin 05-23, Grey-White)
SLT18 (Pin 06-24, Blue-Red)
SLT19 (Pin 07-25, Orange-Red)
SLT20 (Pin 08-26, Green-Red)
SLT21 (Pin 09-27, Brown-Red)
NC (Pin 18-36, Green-Yellow)
NC (Pin 17-35, Orange-Yellow)
TWT08 (Pin 16-34, Blue-Yellow)
TWT07 (Pin 15-33, Grey-Black)
TWT06 (Pin 14-32, Brown-Black)
TWT05 (Pin 13-31, Green-Black)
SLT24 (Pin 12-30, Orange-Black)
SLT23 (Pin 11-29, Blue-Black)
SLT22 (Pin 10-28, Grey-Red)
TWT8 + SLT24 Card
H/w support V2R1 and onwards
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7. E&M Card
The Eternity ME supports two configuration with E&M cards viz. Eternity ME E&M4 Card Eternity ME E&M8 CardRefer chapterE&M Connectivity for more details of application.
The E&M4 card has one MDF connector to which 4 ports are connected. All 4 ports are located in lower MDF connector.This card is accompanied with one MDF cable of 3 meters long.
The E&M8 card has eight tri-colour LEDs on the front panel. The Eternity ME E&M8 card has two MDF (36 Way-20 Pair)connectors, 4 E&M ports (E&M1 to E&M4) are located on the lower MDF connector whereas remaining four E&M ports(E&M5 to E&M8) are located on the upper MDF connector. The MDF cables are 3 meters long.
L1
DKP16
H/w support V1R0 and onwards Lower MDF Connector
DKP01 (Pin 01-19, Blue-White)
DKP02 (Pin 02-20, Orange-White)
DKP03 (Pin 03-21, Green-White)
DKP04 (Pin 04-22, Brown-White)
DKP05 (Pin 05-23, Grey-White)
DKP06 (Pin 06-24, Blue-Red)
DKP07 (Pin 07-25, Orange-Red)
DKP08 (Pin 08-26, Green-Red)
DKP09 (Pin 09-27, Brown-Red)
(Pin 18-36, Green-Yellow)
(Pin 17-35, Orange-Yellow)
DKP16 (Pin 16-34, Blue-Yellow)
DKP15 (Pin 15-33, Grey-Black)
DKP14 (Pin 14-32, Brown-Black)
DKP13 (Pin 13-31, Green-Black)
DKP12 (Pin 12-30, Orange-Black)
DKP11 (Pin 11-29, Blue-Black)
DKP10 (Pin 10-28, Grey-Red)
DLC8 Card/DLC16 Card
L1
L2
L3
L4
Upper MDF Connector Lower MDF Connector
E&M01 M, SB (Pin 01-19, Blue-White)
E&M01 E, SG (Pin 02-20, Orange-White)
E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)
E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)
E&M01-02 CCS (Pin 05-23, Grey-White)
E&M02 M, SB (Pin 06-24, Blue-Red)
E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)
E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)
E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)
E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)
E&M04 E, SG (Pin 16-34, Blue-Yellow)E&M04 M, SB (Pin 15-33, Grey-Black)
E&M03-04 CCS (Pin 1 4-32, Brown-Black)
E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)
E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)
E&M03 E, SG (Pin 11-29, Blue-Black)
E&M03 M, SB (Pin 10-28, Grey-Red)
E&M4 Card
H/w support V1R1 and onwards
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The connection details of for 2wire/4wire, Type4/Type5 cards are given below:
Table 1: Hardware details for E&M Configuration Type
Jumper Position Configuration Type
J1 and J2AB Type 4
BC Type 5
J3 and J4AB 4-Wire
BC 2-Wire
L1
L2
L3
L4
Upper MDF Connector Lower MDF Connector
E&M01 M, SB (Pin 01-19, Blue-White)
E&M01 E, SG (Pin 02-20, Orange-White)
E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)E&M01-02 CCS (Pin 05-23, Grey-White)E&M02 M, SB (Pin 06-24, Blue-Red)E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)
E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)
E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)
E&M04 E, SG (Pin 16-34, Blue-Yellow)E&M04 M, SB (Pin 15-33, Grey-Black)
E&M03-04 CCS (Pin 14-32, Brown-Black)E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)
E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)E&M03 E, SG (Pin 11-29, Blue-Black)E&M03 M, SB (Pin 10-28, Grey-Red)
L5
L6
L7
L8
E&M05 M, SB (Pin 01-19, Blue-White)E&M05 E, SG (Pin 02-20, Orange-White)
E&M05 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M05 SP(A), SP(B) (Pin 04-22, Brown-White)E&M05-06 CCS (Pin 05-23, Grey-White)E&M06 M, SB (Pin 06-24, Blue-Red)E&M06 E, SG (Pin 07-25, Orange-Red)E&M06 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M06 SP(A), SP(B) (Pin 09-27, Brown-Red)
E&M08 SP(A), SP(B) (Pin 18-36, Green-Yellow)E&M08 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)
E&M08 E, SG (Pin 16-34, Blue-Yellow)E&M08 M, SB (Pin 15-33, Grey-Black)
E&M07-08 CCS (Pin 14-32, Brown-Black)E&M07 SP(A), SP(B) (Pin 13-31, Green-Black)
E&M07 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)E&M07 E, SG (Pin 11-29, Blue-Black)E&M07 M, SB (Pin 10-28, Grey-Red)
E&M8 Card
H/w support V1R1 and onwards
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
One E&M Port of PBX-A One E&M Port of PBX-B
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCSNC
NC
NC
NC
NC
NC
2 Wire / Type 4 E&M Connection
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
One E&M Port of PBX-A One E&M Port of PBX-B
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
CCS Connection should be made as shown below for any of the above four combination
PLCCPanel
PLCCPanel
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
NC
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
One E&M Port of PBX-A One E&M Port of PBX-B
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
4 Wire / Type 5 E&M Connection
NC
NC
NC
NC
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
One E&M Port of PBX-A One E&M Port of PBX-B
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
4 Wire / Type 4 E&M Connection
NC NC
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
One E&M Port of PBX-A One E&M Port of PBX-B
M
SB
E
SG
SP(RxA)
SP(RxB)
SP(A)
SP(B)
CCS
2 Wire / Type 5 E&M Connection
NC
NC
NC
NC
NC
NC
NC
NC
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8. VMS Card
The Eternity ME support configuration with Voice Mail Service (VMS) cards with 8 ports and 16 ports.These Eternity VMS cards can be used with any of the Eternity models. Both the cards contain same software; theconfigurations are decided by the jumper settings. The card supports Ethernet Port and 2 COM ports. The USB Port isinside the card.
The VMS is an intelligent card with its own micro-controller, memories and other circuitry. VMS8 card has 8 VMS portswhereas VMS16 card has 16 VMS ports to which trunk lines can be made to land. (This is done with the help ofprogramming) With VMS8 card, eight calls can be attended simultaneously whereas with VMS16 card, sixteen calls canbe attended simultaneously. We can store voice messages upto 4.5 hours to 18 hours depending on the flash drive used.
The card type can be configured using Jumper J6: VMS8 Card when J6 is in AB position. VMS16 Card when J6 is in BC position.The VMS card has four tri-colour LEDs on the front panel. These LEDs are used to indicate, the health of this card(during reset cycle).
9. BRI Card
The Eternity ME supports following configuration of BRI cards:
Eternity ME BRI4 Card Eternity ME BRI8 Card
BRI card is an intelligent card with its own micro-controller, memories and other circuitry. BRI4 card has four BRI portsand BRI8 card for eight BRI ports. For BRI4 configuration J5 in AB position and J6 in BC position. For BRI8 configuration J5 in BC position and J6 in BC position.
The BRI port can be configured as BRI (TE) or BRI (NT) port, using web-page. The BRI line from Service Provider isconnected to BRI (TE) port. The ISDN Phone or BRI (TE) port of another ISDN PBX can be connected to BRI (NT) port ofBRI card.
The BRI card has one LED on the front panel to indicate health of this card (during reset cycle). The MDF cables are 3
meters long. The connection details for the MDF cable for BRI8 card are shown in figure.
L 1
B R I 8
Upper MDF Connector Lower MDF Connector
BRI01 TxA, TxB (Pin 01-19, Blue-White)
BRI01 RxA, RxB (Pin 02-20, Orange-White)
BRI01 V-, V+ (Pin 03-21, Green-White)
BRI02 TxA, TxB (Pin 04-22, Brown-White)
BRI02 RxA, RxB (Pin 05-23, Grey-White)
BRI02 V-, V+ (Pin 06-24, Blue-Red)
BRI03 TxA, TxB (Pin 07-25, Orange-Red)
BRI03 RxA, RxB (Pin 08-26, Green-Red)
BRI03 V-, V+ (Pin 09-27, Brown-Red)
(Pin 18-36, Green-Yellow)
(Pin 17-35, Orange-Yellow)
(Pin 16-34, Blue-Yellow)
(Pin 15-33, Grey-Black)
(Pin 14-32, Brown-Black)
(Pin 13-31, G reen-Black)
BRI04 V-, V+ (Pin 12-30, Orange-Black)
BRI04 RxA, RxB (Pin 11-29, Blue-Black)
BRI04 TxA, TxB (Pin 10-28, Grey-Red)
BRI05 TxA, TxB (Pin 01-19, Blue-White)
BRI05 RxA, RxB (Pin 02-20, Orange-White)
BRI05 V-, V+ (Pin 03-21, Green-White)
BRI06 TxA, TxB (Pin 04-22, Brown-White)
BRI06 RxA, RxB (Pin 05-23, Grey-White)
BRI06 V-, V+ (Pin 06-24, Blue-Red)
BRI07 TxA, TxB (Pin 07-25, Orange-Red)
BRI07 RxA, RxB (Pin 08-26, Green-Red)
BRI07 V-, V+ (Pin 09-27, Brown-Red)
(Pin 18-36, Green-Yellow)
(Pin 17-35, Orange-Yellow)
(Pin 16-34, Blue-Yellow)
(Pin 15-33, Grey-Black)
(Pin 14-32, Brown-Black)
(Pin 13-31, Green-Black)
BRI08 V-, V+ (Pin 12-30, Orange-Black)
BRI08 RxA, RxB (Pin 11-29, Blue-Black)
BRI08 TxA, TxB (Pin 10-28, Grey-Red)
BRI4/BRI8 Card
H/w support V1R0 and onwards
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V- and V+ are used when a TE is connected to BRI port.
How to connect a BRI line to the BRI card?
Most of the service providers provide the NT1 along with the BRI line.At the customers premises, the BRI line is terminated on the NT1. The S/T interface of the NT1 is connected to the BRIport of the Eternity.
Above block diagram shows a BRI line connected to BRI card in TE mode.
Hardware Configuration of BRI port
Depending on the requirement, each BRI Port can be configured in TE/NT Mode through the Web Jeeves withoutchanging any Jumper position. Also proper termination on the connection, made between the Eternity and the ISDNterminals can be set using Jumpers. Following section gives information about the same.
Power to the terminal:
The BRI Port (when configured in NT mode) can be configured to feed power to the terminal equipment connected to itusing the jumpers mentioned in the table given below. Power can be fed on Tx and Rx wires as well as on separate pairof wires (Refer Note-B).
Jumpers J1 and J2 are on BRI Module of each port.
Termination on the Port:
The termination of 100 Ohms can be provided on the BRI Port using following table (Refer Note-A):
Jumpers J3 and J4 are on BRI Module of each port.
Notes:
Note-A
Termination of 100 Ohms should be inserted in following cases:
When the BRI port is configured in NT mode. When the BRI port is configured in TE mode and connected in Point-to-point configuration as shown in figure.
When the BRI port is configured in TE mode and connected as last terminal on the 'S0' bus (Multi-pointconfiguration) as shown in figure.
Termination need not be inserted in case 2 and 3 above, if the 'S0' bus itself supports Terminating resistors. Termination need not be inserted if BRI port of Eternity (configured in TE mode) is connected as any 'Terminal' other
than the last 'Terminal' on the 'S0' bus (Multi-point configuration).
Description J1 J2
To feed power on Tx and Rx wires (Phantom power) A-B A-B
To feed power on separate pair of wires B-C B-C
No power to be feed to the terminal equipment Open Open
Description J3 J4
To insert 100 Ohms Termination A-B A-B
To remove 100 Ohms Termination B-C B-C
ISDNNetwork
Power
4
5
3
4
5
6
NT-1
U-Interface(2-wire)
S/T Interface(4-wire)
Tx
Rx
Rx1
Tx1
Tx2
Rx2
TxA
RxA
RxB
TxB
V-
V+
NC
NC
Eternity
A BRI port ofEternity
Etenity ME
NT
BRILineISDN
Network
TE
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Note-B Number of ISDN terminals that can be connected on the BRI port configured in NT mode depends on the power
consumed by the ISDN terminals. Maximum power that can be provided on one BRI port is 50mA. However, fromsignaling point of view maximum 8 terminals can be connected on the BRI port configured in NT mode. Hence, if theterminal equipment do not consume power from the BRI port (configured in NT mode) of the Eternity, maximum 8terminals can be connected to it.
10. DS1 Card
The Eternity ME supports following configuration of DS1 card: Eternity ME DS1 Single Eternity ME DS1 Dual
For DS1 Single configuration J5 in BC position. For DS1 Dual configuration J5 in AB position.
The Eternity supports DS1Dual card to which a PRI line can be connected. The DS1 card is an intelligent card with its own micro-controller, memories and other circuitry. The DS1 card has four tri color LED on the front panel. This LED is used to indicate:
The health of this card (during reset cycle). Status of one of the station ports (during normal working). During normal working of the system, the port to be
monitored is assigned a LED, using a command from SE mode. (5323-Slot-Port)
How to configure Eternity DS1Dual card for connecting a PRI line to it?
A PRI line can be terminated on the Eternity ME DS1Dual card on a RJ-45 connector (Open links L1 and L2). DIP Switch SW1 on the Eternity ME DS1 card is used to set the Line Impedance. Following table gives possible
combinations of the DIP-switch for setting line impedance.
DIP Switches SW2 and SW4 on the Eternity ME DS1 Card are used to set the termination resistance.
Pin Meaning
Only Pin1 ON 75 OhmsOnly Pin2 ON 100 Ohms
Only Pin3 ON 120 Ohms (Default)
Table 2: Possible combination of the DIP switch for setting termination resistance.
DIP Switch SW1 and SW4 Termination Resistance
(Ohms)Pin1 Pin2 Pin3 Pin4
OFF ON OFF ON 0 (Default)
OFF OFF ON OFF 5.1
OFF OFF ON ON 0OFF ON OFF OFF 6.04
OFF ON OFF ON 0
OFF ON ON OFF 0.3616
OFF ON ON ON 0
ON OFF OFF OFF 6.8
ON OFF OFF ON 0
ON OFF ON OFF 0.3431
ON OFF ON ON 0
ON ON OFF OFF 0.31
ON ON OFF ON 0
ON ON ON OFF