Eternity V6 System Manual

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7/27/2019 Eternity V6 System Manual http://slidepdf.com/reader/full/eternity-v6-system-manual 1/729 ETERNITY System Manual Version 6 September 2008 Matrix Telecom Pvt. Ltd. Corporate Office: Factory: 394-GIDC, Makarpura, 39-GIDC, Waghodia-391 760 Vadodara-390 010, India Dist. Vadodara, India Tel. : +91 265 2630555 Tel. : +91 2668 263172/73 Fax : +91 265 2636598 Fax : +91 2668 262631 E-mail: [email protected] E-mail: [email protected] URL: www.MatrixTeleSol.com

Transcript of Eternity V6 System Manual

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    ETERNITY

    System Manual

    Version 6

    September 2008

    Matrix Telecom Pvt. Ltd.

    Corporate Office: Factory:394-GIDC, Makarpura, 39-GIDC, Waghodia-391 760Vadodara-390 010, India Dist. Vadodara, IndiaTel. : +91 265 2630555 Tel. : +91 2668 263172/73Fax : +91 265 2636598 Fax : +91 2668 262631E-mail: [email protected] E-mail: [email protected]: www.MatrixTeleSol.com

    http://Mailto:[email protected]/http://Mailto:[email protected]/http://www.matrixtelesol.com/http://www.matrixtelesol.com/http://www.matrixtelesol.com/http://Mailto:[email protected]/http://Mailto:[email protected]/
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    Contents

    Documentation Information...................................................................................................................................... 2

    Section 1: Introduction .......................................................................................................................................... 7

    Welcome .................................................................................................................................................................. 9

    Packing List............................................................................................................................................................ 11

    Warranty Statement ............................................................................................................................................... 12Introducing the Eternity ME.................................................................................................................................... 13

    Introducing the Eternity GE.................................................................................................................................... 46

    Section 2: Features and Facilities ...................................................................................................................... 61

    Abbreviated Dialing................................................................................................................................................ 63

    Access Codes ........................................................................................................................................................ 67

    Account Codes....................................................................................................................................................... 74

    Alarms.................................................................................................................................................................... 76

    Alarms-Snooze....................................................................................................................................................... 79

    Alternate Number Dialing....................................................................................................................................... 80

    Answer Signaling on SLT....................................................................................................................................... 83

    Answer Supervision on TWT.................................................................................................................................. 84Auto Answer........................................................................................................................................................... 86

    Auto Call Back........................................................................................................................................................ 87

    Auto Redial............................................................................................................................................................. 89

    Automated Control Applications............................................................................................................................. 91

    Automatic Number Translation............................................................................................................................... 94

    Background Music (BGM) ...................................................................................................................................... 95

    Backup-SMDR ....................................................................................................................................................... 97

    Backup-System Configuration.............................................................................................................................. 101

    Backup-System Software..................................................................................................................................... 104

    Barge-In ............................................................................................................................................................... 107

    Behind the PBX Applications ............................................................................................................................... 108

    Call Budget........................................................................................................................................................... 110

    Call Chaining........................................................................................................................................................ 112

    Call Cost Calculation (CCC)................................................................................................................................. 113

    Call Cost Display.................................................................................................................................................. 134

    Call Disconnection Tone Detection...................................................................................................................... 135

    Call Duration Control (CDC)................................................................................................................................. 138

    Call Duration Display............................................................................................................................................ 142

    Call Forward......................................................................................................................................................... 143

    Call Forward-Remote ........................................................................................................................................... 147

    Call Park............................................................................................................................................................... 148

    Call Pick Up.......................................................................................................................................................... 150

    Call Progress Tones............................................................................................................................................. 152

    Call Splitting ......................................................................................................................................................... 157

    Call Taping........................................................................................................................................................... 158Call Transfer......................................................................................................................................................... 159

    Calling Line Identification and Presentation (CLIP).............................................................................................. 161

    Calling Line Identity Restriction (CLIR) ................................................................................................................ 162

    Cancel All Station Features.................................................................................................................................. 163

    CAS Interface....................................................................................................................................................... 164

    Central Ringer ...................................................................................................................................................... 190

    Class of Service (COS) ........................................................................................................................................ 191

    CLI Based Routing............................................................................................................................................... 196

    Clock Synchronization.......................................................................................................................................... 198

    Closed User Group (CUG)................................................................................................................................... 199

    Closed User Group-With Exchange ID ................................................................................................................ 203

    Communication Ports........................................................................................................................................... 206Conference Dial-In ............................................................................................................................................... 210

    Conference-3 Party .............................................................................................................................................. 212

    Conference-Multi Party ........................................................................................................................................ 215

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    Conflict Dialing ..................................................................................................................................................... 221

    Continued Dialing ................................................................................................................................................. 222

    Conversation Recording....................................................................................................................................... 223

    Customer Emergency Services Identification Dialing........................................................................................... 224

    Customer Name ................................................................................................................................................... 225

    Daylight Saving Time (DST)................................................................................................................................. 226

    DDI Routing Table................................................................................................................................................ 229

    Debug for the VoIP Ethernet Port......................................................................................................................... 231Default Settings .................................................................................................................................................... 233

    Department Call ................................................................................................................................................... 236

    Dialed Number Directory ...................................................................................................................................... 239

    Digital Input Port (DIP) ......................................................................................................................................... 240

    Digital Key Phone-Operation................................................................................................................................ 242

    Digital Key Phone-Soft Keys Programming.......................................................................................................... 252

    Digital Output Port (DOP)..................................................................................................................................... 260

    Direct Dialing-In (DDI) .......................................................................................................................................... 262

    Direct Inward Dialing (DID)................................................................................................................................... 264

    Direct Inward System Access (DISA)................................................................................................................... 268

    Direct Station Selection Console.......................................................................................................................... 275

    Directory Dialing by Name.................................................................................................................................... 280Disconnect Information on TWT........................................................................................................................... 281

    Disconnect Signaling on SLT ............................................................................................................................... 283

    Distinctive Rings................................................................................................................................................... 284

    Do Not Disturb (DND)........................................................................................................................................... 286

    Do Not Disturb-Remote ........................................................................................................................................ 289

    DS1 Trunks .......................................................................................................................................................... 290

    Dynamic Lock....................................................................................................................................................... 324

    E&M Connectivity ................................................................................................................................................. 326

    E&M Feature Template ........................................................................................................................................ 329

    E&M Features ...................................................................................................................................................... 331

    E1 Maintenance ................................................................................................................................................... 337

    Emergency Detection and Reporting ................................................................................................................... 341

    Emergency Dialing ............................................................................................................................................... 342

    External List.......................................................................................................................................................... 345

    External Music...................................................................................................................................................... 356

    File Transfer Protocol (FTP)................................................................................................................................. 357

    Flash Timer .......................................................................................................................................................... 358

    Flashing on Trunks............................................................................................................................................... 359

    Flexible Numbers ................................................................................................................................................. 360

    Floor Service ........................................................................................................................................................ 362

    Follow Me ............................................................................................................................................................. 363

    Forced Answer ..................................................................................................................................................... 364

    Forced Call Disconnection ................................................................................................................................... 365

    GPAX Application................................................................................................................................................. 366

    GPAX Billing......................................................................................................................................................... 369GPAX Flexible Numbers ...................................................................................................................................... 370

    Help Desk............................................................................................................................................................. 371

    Hold ...................................................................................................................................................................... 372

    Hot Desking.......................................................................................................................................................... 373

    Hotel Application .................................................................................................................................................. 374

    Hotline .................................................................................................................................................................. 382

    IC Reference Table .............................................................................................................................................. 384

    Incoming Call Management.................................................................................................................................. 386

    Internal Call Restriction ........................................................................................................................................ 388

    International Mobile Equipment Identity (IMEI) .................................................................................................... 389

    Interrupt Request (IR)........................................................................................................................................... 390

    ISDN-An Introduction ........................................................................................................................................... 391ISDN-BRI.............................................................................................................................................................. 395

    ISDN-PRI.............................................................................................................................................................. 406

    Jeeves .................................................................................................................................................................. 409

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    Key Board Macro ................................................................................................................................................. 418

    Last Caller Recall ................................................................................................................................................. 420

    Last Number Redial ............................................................................................................................................. 421

    Least Cost Routing-An Introduction ..................................................................................................................... 422

    Least Cost Routing-Carrier Pre-Selection............................................................................................................ 424

    Least Cost Routing-Destination and Time Based................................................................................................ 425

    Least Cost Routing-Number Based ..................................................................................................................... 428

    Least Cost Routing-SP to SP............................................................................................................................... 430Least Cost Routing-Time Based .......................................................................................................................... 432

    Live Call Screening .............................................................................................................................................. 434

    Live Call Supervision............................................................................................................................................ 435

    MAC Address Cloning.......................................................................................................................................... 436

    Magneto Trunk Port ............................................................................................................................................. 438

    Master Time Zone................................................................................................................................................ 441

    Meet Me Paging ................................................................................................................................................... 442

    Message Wait ...................................................................................................................................................... 443

    Missed Calls......................................................................................................................................................... 445

    Mobile Port ........................................................................................................................................................... 446

    Music on Hold (MOH)........................................................................................................................................... 451

    Mute ..................................................................................................................................................................... 453Name Programming............................................................................................................................................. 454

    Network Selection for Mobile Port........................................................................................................................ 457

    OFF-Hook Alert .................................................................................................................................................... 459

    OG Reference Table............................................................................................................................................ 460

    OG Trunk Bundle ................................................................................................................................................. 462

    OG Trunk Bundle Group ...................................................................................................................................... 464

    Operator ............................................................................................................................................................... 469

    Override ............................................................................................................................................................... 471

    Paging.................................................................................................................................................................. 472

    Peer-to-Peer Calling............................................................................................................................................. 475

    PLCC-An Introduction .......................................................................................................................................... 480

    PMS Interface ...................................................................................................................................................... 487

    Printer Port ........................................................................................................................................................... 501

    Priority .................................................................................................................................................................. 502

    Privacy ................................................................................................................................................................. 504

    Programming the System..................................................................................................................................... 507

    Programming Using a Computer.......................................................................................................................... 510

    Quick Dial............................................................................................................................................................. 512

    Raid...................................................................................................................................................................... 513

    Region Code ........................................................................................................................................................ 514

    Real Time Clock (RTC) ........................................................................................................................................ 516

    Remote Programming.......................................................................................................................................... 517

    Room Monitor....................................................................................................................................................... 519

    Routing Group...................................................................................................................................................... 520

    RTC Synchronization ........................................................................................................................................... 523Security Dialing and Reporting............................................................................................................................. 524

    Selective Port Access .......................................................................................................................................... 529

    Self Ring Test....................................................................................................................................................... 530

    SIM PIN................................................................................................................................................................ 531

    SIP Trunk Parameters.......................................................................................................................................... 532

    SIP Trunk Status .................................................................................................................................................. 539

    SLT Hardware Template ...................................................................................................................................... 540

    Software Port and Hardware ID ........................................................................................................................... 543

    Station Advanced Feature Template.................................................................................................................... 547

    Station Basic Feature Template........................................................................................................................... 550

    Station Group....................................................................................................................................................... 553

    Station Message Detail Recording....................................................................................................................... 555Station Message Detail Recording-Incoming....................................................................................................... 557

    Station Message Detail Recording-Internal.......................................................................................................... 573

    Station Message Detail Recording-Outgoing ....................................................................................................... 578

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    Suite Services ...................................................................................................................................................... 586

    System Activity Log .............................................................................................................................................. 588

    System Activity Log Display ................................................................................................................................. 591

    System Administrator (SA) Mode ......................................................................................................................... 592

    System Debug...................................................................................................................................................... 593

    System Engineer (SE) Mode................................................................................................................................ 595

    System Fault Log ................................................................................................................................................. 596

    System Fault Log Display..................................................................................................................................... 599System Parameters.............................................................................................................................................. 600

    System Security ................................................................................................................................................... 607

    T1 Maintenance.................................................................................................................................................... 609

    T1 RBS Parameters ............................................................................................................................................. 615

    Telnet ................................................................................................................................................................... 623

    Text Message Reply............................................................................................................................................. 627

    Time Tables.......................................................................................................................................................... 628

    Time Zone Display ............................................................................................................................................... 634

    Toll Control ........................................................................................................................................................... 635

    Trunk Access Group (TAG).................................................................................................................................. 637

    Trunk Auto Answer............................................................................................................................................... 638

    Trunk Feature Template....................................................................................................................................... 640Trunk Landing Group (TLG) ................................................................................................................................. 644

    Trunk Reservation ................................................................................................................................................ 646

    TWT Hardware Template ..................................................................................................................................... 647

    User Absent/Present ............................................................................................................................................ 650

    User Password ..................................................................................................................................................... 651

    Video Call ............................................................................................................................................................. 652

    Virtual Station ....................................................................................................................................................... 653

    VLAN Tagging ...................................................................................................................................................... 654

    Voice Help ............................................................................................................................................................ 656

    Voice Mail Integration........................................................................................................................................... 657

    Voice Message Applications ................................................................................................................................ 660

    VoIP Calling.......................................................................................................................................................... 666

    VoIP Ethernet Port Parameters............................................................................................................................ 667

    VoIP Ethernet Port Status .................................................................................................................................... 675

    Walk-In Class of Service ...................................................................................................................................... 676

    Section 3: Appendices....................................................................................................................................... 678

    Appendix A: Technical Specification .................................................................................................................... 680

    Appendix B: Troubleshooting ............................................................................................................................... 685

    Appendix C: Features at a Glance ....................................................................................................................... 687

    Appendix D: System Commands ......................................................................................................................... 691

    Appendix E: Regulatory Information..................................................................................................................... 713

    Appendix F: Open Source Licensing Terms and Conditions................................................................................ 719

    Index .................................................................................................................................................................... 726

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    Section 1: Introduction

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    Matrix

    10 Eternity V6 System Manual

    Renaming:

    Please note that following chapters are renamed for Version 6 as compared to Version 5: DDI Flexible Number Reference Table Template > DDI Routing Table IC Reference Table Template > IC Reference Table OG Channel Bundle Template > OG Trunk Bundle OG Reference Table Template > OG Reference Table Trunk Access Groups > OG Trunk Bundle Group

    =X=X=

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    Packing List

    The Ideal sales package for Eternity ME is as mentioned below:

    The Ideal sales package for Eternity GE is as mentioned below:

    Please make sure that these components are present. In case of short supply or damage detection, contact the source from where you have purchased the system.

    =X=X=

    Eternity ME-10S/16S

    Sr. Accessories Qty.

    01 Eternity ME Platform (10S/16S) 1

    02 Quick Start 403 3 Pin Power Cord, MC-4 Black 1

    04 MDF Cable for Switch Card 1

    05 Wall Mounting Nails 4

    06 Telephone Message Pad 1

    07 Warranty Card Set 1

    08 Support Card 1

    09 Telephone Personality Guide 1

    10 Matrix Logo Small 10

    11 Mounting Template 1

    12 Eternity ME CD (System Manual, Users Guide, Quick Start, EonSoft Users GuideEON45 Users Guide, EON42 Users Guide, EON48 Users Guide and Voice Messages) 1

    Eternity GE 6S/12S

    Sr. Accessories Qty.

    01 Eternity GE Platform (6S/12S) 1

    02 Quick Start 4

    03 3 Pin Power Cord, MC-4 Black 1

    04 Wall Mounting Nails 2

    05 Telephone Message Pad 1

    06 Warranty Card Set 107 Support Card 1

    08 Telephone Personality Guide 1

    09 Matrix Logo Small 10

    10 Mounting Template 1

    11 Eternity GE CD (System Manual, Users Guide, Quick Start, EonSoft Users Guide,EON45 Users Guide, EON42 Users Guide, EON48 Users Guide and Voice Messages)

    1

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    Warranty Statement

    Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer purchaser any of its products to be free of defects in material,workmanship and performance for a period of 15 months from date of manufacturing or 12 months from the date ofinstallation which ever is earlier.

    During this warranty period, Matrix will at its option, repair or replace the product at no additional charge if the product is

    found to have manufacturing defect. Any replacement product or part/s may be furnished on an exchange basis, whichshall be new or like-new, provided that it has functionality at least equal to that of the product, being replaced. Allreplacement parts and products will be the property of Matrix. Parts repaired or replaced will be under warrantythroughout the remainder of the original warranty period only.

    This limited warranty does not apply to:1. Products that have been subjected to abuse, accident, natural disaster, misuse, modification, tampering, faulty

    installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for theproduct or if the model or serial number has been altered, tampered with, defaced or removed.

    2. Products which have been damaged by lightning storms, water or power surges or which have been neglected,altered, used for a purpose other than the one for which they were manufactured, repaired by customer or any partywithout Matrixs written authorization or used in any manner inconsistent with Matrixs instructions.

    3. Products received improperly packed or physically damaged.

    4. Products damaged due to operation of product outside the products specifications or use without designatedprotections.

    Warranty valid only if:

    Primary protection on all the ports provided. Mains supply is within limit and protected. Environment conditions are maintained as per the product specifications.

    Warranty Card:

    When the product is installed, please return the warranty card with:

    Date, signature and stamp of the customer Date, signature and stamp of the channel partner

    Matrix assumes that the customer agrees with the warranty terms even when the warranty card is not signed andreturned as suggested.

    The Purchaser shall have to bear shipping charges for sending product to Matrix for testing/rectification. The productshall be shipped to the Purchaser at no-charge if the material is found to be under warranty. The Purchaser shall have toeither insure the product or assume liability for loss or damage during transit.

    Matrix reserves the right to waive off or make any changes in its warranty policy without giving any notice.If Matrix is unable to repair or replace, as applicable, a defective product which is covered by Matrix warranty, Matrixshall, within a reasonable time after being notified of the defect, refund the purchase price of the product provided theconsumer/purchaser returns the product to Matrix.In no event will Matrix be liable for any damages including lost profits, lost business, lost savings, downtime or delay,labor, repair or material cost, injury to person, property or other incidental or consequential damages arising out of use ofor inability to use such product, even if Matrix has been advised of the possibility of such damages or losses or for anyclaim by any other party.

    Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for anydirect, indirect, special, incidental or consequential damages whether based on contract or any other legal theory andwhere advised of the possibility of such damages.Neither Matrix nor any of its distributors, dealers or sub-dealers makes any other warranty of any kind, whetherexpressed or implied, with respect to Matrix products. Matrix and its distributors, dealers or sub-dealers specificallydisclaim the implied warranties of merchantability and fitness for a particular purpose.

    This warranty is not transferable and applies only to the original consumer purchaser of the Product. Warranty shall bevoid if the warranty card is not completed and registered with Matrix within 30 days of installation.

    All legal course of action subjected to Vadodara (Gujarat, India) Jurisdiction only.

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    Introducing the Eternity ME

    Referring Commands:For information about the 4-digit command used in the system, refer first the Command Listgiven in the Appendix section and then get the details in the corresponding chapter.

    The Eternity ME is a versatile and flexible digital switch (PBX). A variety of external equipment can be interfaced withsystem. This chapter consists of following sections: Section 1: Overview of Eternity ME Section 2: Configuring the Eternity ME Section 3: Protection and Safety Section 4: Installing the Eternity ME Section 5: Getting Started Eternity ME

    Before programming any feature/parameters refer chapter COS and allow it, if required.

    The system is built around a 256x256 or a 512x512 digital CMOS switch. The system is a digital PBX with capacity up to468 user ports. The system uses a digital switch and has a dedicated DTMF circuit for each port. This makes system a100% non-blocking switch both speech wise and dial wise i.e. all the ports can talk at the same time as well as dial at thesame time. The figure shows the different interfaces and the ports to which these interfaces can be connected.

    ALERT!

    At every power up of the system or re-registration of the GSM modules with the GSM network, the GSM modulestake approx. 3 minutes to get registered with the network.

    Hence, during this period it is possible that the Outgoing calls made from the system may get routed through other

    ports of the system (for e.g. FXO, BRI, PRI, etc.) if available in the system. However, once the GSM modules (ports) get registered with the Network, the calls are routed through GSM ports asconfigured by the Administrator.

    EternityME/GE

    PowerSupply

    E&M

    CardDS1

    CARD

    VMS Card

    BRICard

    GSMCard

    DLC +SLTCard TWT

    + SLTCard

    VoIP Card

    SLT Card

    SwitchCard

    MasterCard

    Internet

    PLCC TerminalRouter, LeasedCircuit, VsatEquipment, etc.

    ISDN PRI/T1/E1

    Digital Trunk Line

    SLT

    SLT

    SLT

    Computer

    Printer

    Analog Trunk Line

    FAX

    FAX

    PASExternal Music

    Telephone

    Telephone

    FCBC

    AC Mains

    Battery 48V

    48V P.S.Card

    AC Mains

    230V P.S.Card

    Ethernet

    DLCCard

    EON45

    EON42

    DSS72

    DSS64

    SIM Card

    Antenna

    PBX PBX

    E&M1

    E&Mn

    E&M1

    E&Mn

    TieLines

    S1

    S2

    Sn

    S1

    S2

    Sn

    ResetSwitch

    Ethernet

    Contactor

    MagnetoCard

    MagnetoPhone

    EON42

    EON45

    EON42

    EON45

    Voice Mail

    EON48

    EON48

    EON48

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    The Eternity ME is available in two models: Eternity ME 10S Eternity ME 16S.The Eternity ME 10S has ten universal slots whereas the Eternity ME 16S has sixteen universal slots. Eternity MEsupports advanced state of art technology by supporting, GSM card and VoIP card. Other cards for interfacing ISDN andPSTN Network are also supported. The diagram shown below architecture of Eternity ME.

    Section 1: Overview of Eternity ME

    In Eternity ME16S model, the extreme left slot is reserved for the Power Supply card, the extreme right slot is reservedfor the Master (CPU) card whereas the second last slot from the right is reserved for the Switch card. In Eternity ME 10Smodel, the extreme leftside six slots are reserved: two slots for Power Supply card, two slots for Master Card and twoslots are for Switch card. Hence, in all model these slots are called the fixed slots. Remaining slots are flexible and henceare called Universal slots.

    The Eternity ME 16S

    The Eternity ME 16S has following characteristics:

    1. Total Ports = 5122. User Ports = 4683. Special Slots = 3 (Power Supply, Master and Switch card)4. Universal Slots = 16

    PowerSupply

    Card

    SLOT#00

    SLOT#

    15

    SwitchCard

    Maste

    rCard

    16 Universal Slots

    PowerS

    upplyCard

    SLOT

    #09

    SLOT#00

    MasterC

    ard

    10 Universal Slots

    PowerSu

    pplyCard

    Mas

    terCard

    Sw

    itchCard

    SwitchCa

    rd

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    5. Maximum SLT = 4646. Maximum DKP = 1287. Maximum Analog Trunks = 1288. Maximum E&M = 1289. Maximum DSS64/72 per DKP Console = 210.Maximum BRI trunks = 3211. Maximum DS1 trunks = 8

    12.Maximum Mobile trunks = 3213.Maximum SIP Trunks = 3214.Maximum Magneto Trunk = 128

    Eternity ME 10S/10SR

    The Eternity ME 10S has following characteristics:1. Total Ports = 3202. User Ports = 2763. Special Slots = 6 (2 Master, 2 Switch and 2 Power Supply)4. Universal Slots = 105. Maximum SLT = 2726. Maximum DKP = 1287. Maximum Analog Trunks = 80

    8. Maximum E&M Trunks = 809. Maximum DSS64/DSS72 per DKP Console = 210. Maximum BRI Trunks = 3211. Maximum DS1 Trunks = 812. Maximum Mobile Trunks = 3213. Maximum SIP Trunk = 3214. Maximum Magneto Trunk = 80

    For more information on the interfaces and the ports to which these interfaces can be connected please refer Eternity ME16S.

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    Mechanical Dimensions of the Eternity ME 16S

    LEFT SIDE VIEW

    397 mm (15.63 Inch)

    280.8

    mm(

    11.0

    6Inch)

    3

    13mm(

    12.3

    2Inch)

    FRONT VIEW

    524.2 mm (20.64 Inch)

    TOP VIEW

    BACK VIEW

    186mm(

    7.3

    2Inch)

    524.2 mm (20.64 Inch)

    492.2 mm (19.38 Inch)

    313mm(

    12.3

    2Inch)

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    Mechanical Dimensions of the Eternity ME 10S.

    Section 2: Configuring the Eternity ME

    All the models have similar hardware and software architecture with only difference in number of universal slots andhence the total number of user ports available. Please note that Eternity ME 10S/16S includes cabinet with Mother

    Board, Master card and a Switch card. Other cards can be used as per the requirement.

    TOP VIEW

    LEFT SIDE VIEW

    397 mm (15.63 Inch)

    280.8

    mm(

    11.0

    6Inch)

    31

    3mm(

    12.3

    2Inch)

    BACK VIEW

    186mm(

    7.3

    2Inch)

    313mm(

    12.3

    2Inch)

    438 mm (17.24 Inch)

    406 mm (15.98 Inch)

    483 mm (19.01 Inch)

    438 mm (17.24 Inch)

    FRONT VIEW

    190

    mm(

    7.4

    8Inch)

    462 mm (18.29 Inch)

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    The Eternity ME houses following types of cards (with Hot swap feature as optional): Master Card Switch Card Power Supply Card SLT Card TWT + SLT Card DLC Card

    E&M Card BRI Card VMS Card GSM Card DS1 Card VoIP Card Magneto Card

    1. Master Card

    For software version of Master card refer note given in topic Switch card.The Master card occupies a fixed slot in the Eternity ME. This slot has unique arrangement of connectors and henceother universal cards cannot be inserted in the system.

    The Master card manages the complete system. It performs all higher-level functions. It controls all the slave cardslike Eternity ME Switch card, Eternity ME SLT card, Eternity ME TWT+SLT card, Eternity ME E&M card, Eternity MEBRI card, Eternity ME VMS card, Eternity ME DS1 card, etc. All the configuration and programming information isstored on this card. For this purpose, it uses two controllers viz. main controller and a secondary controller (calledCommunication Manager). The Master card has three LEDs, two Communication Ports, a Digital Input Port, a DigitalOutput Port, Ethernet Port, USB Port, Reset Switch and a Printer Port on the front panel.

    The Ethernet port and the USB port are supported in the PCB version V3R0 onwards. The three LEDs on the Mastercard are used to indicate: The health of this card (during reset cycle). The health of the system during normal working of the system.

    These three LEDs are of dual colour Green and Red. After power ON, when the system becomes stable Green LED

    glows for 1 second ON and OFF.Following are the jumper position and their function for Master card:

    Communication Ports

    The Eternity ME supports two asynchronous, serial, full duplex RS232C communication ports. These ports are knownas COM1 and COM2. These communication ports are used while using following features. Programming using computer PMS Interface CAS Interface Downloading SMDR Reports Downloading System Activity, System Fault Log, etc.The communication ports are made available on the front panel of the Master Card through two identical DB-9connectors. Please note that the Eternity ME assumes role of a Data Terminal Equipment (DTE), hence a crossed

    cable is required to connect a computer with the Eternity ME.

    Jumper Number Position Function

    J8AB (default)BC

    External Boot.Internal Boot.

    J9ABBC (default)

    Reset SE Password.Dont reset SE Password.

    J10AB (default)BC

    Embedded ICE.JTAG Mode.

    J12AB (default)BC

    Enable: Tx debug from COM Port 2 (debug/1st boot).Disable: Tx debug.

    J13 AB (default)BC Enable: Rx debug from COM Port 2 (debug/1st boot).Disable: Rx debug.

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    Printer Port

    The Master Card supports industry standard Centronics parallel port. This port is useful for printing various reports.This port is made available on the front panel of the Master Card by a DB-25 female connector. Please referSection2: Features and Facilities of the manual for more details on how to program the printer port for printing variousreports.

    Digital Input Port

    The Eternity ME supports a Digital Input Port on the Master card to which a panic switch or a sensor can beconnected. The device connected to this port should comply to its technical specifications.

    Digital Output Port

    The Eternity ME supports a Digital Output Port on the Master card to which a hooter, buzzer, etc. can be connected.The device connected to this port should comply to its technical specifications.

    Default Password Loading

    The Eternity ME stores all the programming on the Master Card. This includes the SE password. One cannot enterthe SE Mode without the SE password. In case the SE password is forgotten, no further programming is possible.Refer chapterSystem Security, to default the password by hardware.

    USB Port

    The USB port consists of Host Port and Device Port. When PC is used to download something to the system thencable is connected to the device port. In this case system becomes slave and the PC becomes master. Whereaswhen an external device like printer, etc. is used to connect to the system then host port of the system is used. In thiscase system becomes master and the external device like printer, computer, etc. becomes slave. Host port is foundon the front facia whereas to access device port, front panel is required to open.

    Reset Switch

    This reset switch is used to reset the system.

    2. Switch Card

    The Switch card occupies a fixed slot in the system. It is the second card from right hand side after the Master card.This slot has special connectors and hence other universal cards cannot be inserted in the system. This cardsupports an external music port, a PAS port and four DKP ports.

    The Switch card performs following functions: Speech and Data connections Conferencing Call Progress Tone Generation like Dial Tone, Ring Back Tone, Busy Tone, etc. Music Generation

    The two LEDs on the switch card are used to indicate: The health of this card (during reset cycle). Status of the DKP ports (during normal working of the system).

    Notes for selecting Master card and Switch card type: (For Eternity ME only)

    If you are using new Switch card (1000 ports) of firmware version V5Rx, use Master card with software versionless than or equal to 'V6R10' only.

    If you are using old Switch card (512 ports) of firmware V4Rx, you can use Master card with any software version.(However, in 7th slot, use the cards with configuration of less than 16 ports)

    If you are using DSP based Switch card it is preferable to use the firmware version of 'V5R1' to avoid compatibilityissue with software version of Master card used. (If you are using firmware version of Switch card less than'V4Rx', the cards in the 7th and 8th slot will not work. However, in 7th slot, you can use the cards withconfiguration, less than 16 ports). For example, if you are using Switch card with software version 'V4R2', changeit to 'V5R1'.

    Analog Input Port (AIP)

    The Switch card supports one external music port (AIP). This port can be used to connect an external music source.Please refer the MDF cable pin details for making connections. The music from an external music source can be used

    as a Music-on-Hold. The system can be programmed to give this external music as hold on music to internal users,external callers or both. Please referMusic on Hold (MOH) for more details.

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    Analog Output Port (AOP)

    The Switch card also supports a PAS port (AOP). This port provides un-amplified, isolated, analog speech signal,which can be amplified by an external amplifier. The output is used for Public Address System (PAS) and Paging.Refer chapterPaging for more details.

    The Switch card has one MDF connector to which an External Music Port, PAS port and 4 DKP ports are connected.The Switch card comes with a 3-meters long MDF cable (24 Way-10 Pair). The connection details for each of this

    card is shown in the figure.

    3. Power Supply Cards

    The power supply card is located in a fixed slot of the Eternity ME. This slot has special connectors and hence otheruniversal cards cannot be inserted in the system.

    The Eternity ME offers two types of power supply cards viz. Eternity ME PS UNI Card: 90-265VAC, 47-63Hz Mains as Input AC Voltage Power Supply. Eternity ME PS48V Card: 48VDC as Input DC Power Supply voltage with External Float Cum Boost Charger.

    Eternity ME PS UNI Card:

    This card is designed on the SMPS scheme. Since this card does not have provision for battery backup, it isrecommended to connect UPS to provide battery backup during power failure.

    This card has four LEDs and a Mains Switch/Socket assembly to which the mains cord is connected.

    Eternity ME PS48V Card:

    This card has a main ON/OFF Switch by which the power fed to the card can be turned ON or OFF. The power cord isconnected to this switch assembly. If this card is used then 48VDC should be fed externally to the card. GenerallyFCBC (Float Cum Boost Charger) is used to feed 48VDC to this card. Since batteries can be connected to FCBC,battery backup is required for 48V power supply card. If 48V/26Ah batteries are used then backup time of approx. 2hours is ensured, provided the batteries are fully charged.

    DKP01 (Pin 01-13, Blue-White)

    DKP02 (Pin 02-14, Orange White)

    DKP03 (Pin 03-15, Green-White)

    DKP04 (04-16, Brown-White)

    External Music (Pin 05-17, Grey-White)

    PAS (Pin 06-18, Blue-Red)

    (Pin 10-22, Grey-Red)

    (Pin 09-21, Brown-Red)

    (Pin 08-20, Green-Red)

    (Pin 07-19, Orange-Red) SwitchCard

    H/w Support V2R2 and Onwards

    Eternity MEPS Uni Card

    90-265VAC@47-63Hz

    -85VDC (LED L1)

    +5VDC (LED L2)

    +3.5VDC (LED L3)

    -27VDC (LED L4)

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    This Card has four LEDs, a Mains Switch and a 3-way termination block. The power cord from the FCBC output is terminated on the 3-way termination block. Polarity is very important.

    Hence, please be sure to connect the wires with correct polarity.

    The FCBC manufacturers maintain the color codes given above but it is recommended to measure the voltagebefore connecting the power cable to the power supply card. Also, please be sure to connect earth.

    Matrix supports Hot Swap and Redundancy features, as described below:

    Hot Swap: Hot Swap type of card can be removed and inserted without switching OFF the system. Thus, a faulty card can be replaced with a working card without affecting the complete system. Matrix supports Hot Swap cards on both models. All the cards of the Eternity ME can be supplied with hot swap

    option, except Power Supply Card.

    Redundancy:

    Whats this?

    In order to reduce down time and to provide smooth and uninterrupted communication, Matrix supports redundantcard for few important cards of the PBX.

    It is not supported in the Eternity ME 16S models. It is also not supported for the cards in the universal slots (SlaveCards).

    Eternity ME 10S supports power supply card (Input 48VDC) redundancy with two identical cards. Eternity ME 10S supports Master card (CPU Card) redundancy with two identical cards. Eternity ME 10S supports Switch Card redundancy with two identical cards. It is possible to configure redundancy cards as per requirements. Thus, we can configure redundancy only for Power

    Supply card and not for CPU card and Switch card.

    How it works?

    Power Supply Card (PS48VDC Card) Redundancy: Eternity ME 10S supports up to two power supply cards operating on 48VDC supply rail. Redundancy is not supported for PSUNI Cards (90-265V AC Mains Card). When the active card fails, the standby card takes over. During the take over, the system does not restart and the

    existing calls do not get disconnected. The standby card becomes active card and the system continues normaloperation without any disruption.

    Because of this, communication is continued without any gap.

    Master Card Redundancy:

    Eternity ME 10S supports up to two Master cards simultaneously. When the active card fails, the standby card takes over. During the take over, the system restarts and hence the

    existing calls get disconnected. The standby card becomes active card and the system re-bootsautomatically without any manual intervention.

    Because of this, communication is continued with a gap of only few minutes (2 to 3). The configuration needs to be updated on both the Master cards by the System Engineer, which can be done with the

    web-based configuration management tool called Web Jeeves. Refer chapterJeeves.

    Switch Card Redundancy:

    Eternity ME 10S supports up to two Switch cards simultaneously.

    When the active card fails, the standby card takes over automatically. During the take over, the system restarts andhence the existing calls get disconnected. The standby card becomes active and the system re-boots automaticallywithout any manual intervention.

    Because of this communication is continued with a gap of only few minutes (2 to 3).

    Colour Signal

    Red +48VDC

    Black GND

    Green Earth

    230VAC +/-10%@50Hz

    FCBC10A

    41 to 56VEternity MEPS48V Card

    -85VDC (LED L1)

    -27VDC (LED L2)

    +5VDC (LED L3)

    +3.5VDC (LED L4)

    48V Battery

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    Note:

    If the Eternity ME 10S is used and it is installed with the standby card to support redundancy. Otherwise the EternityMEs functioning will get affected. In other models, if any of the special cards is removed by hot swapping, the EternityME will be down.

    4. SLT Card

    A SLT card is an intelligent card with its own micro-controller, memories and other circuitry. It uses the SLIC technology

    with 35VDC battery fed for excellent loop resistance and speech performance. The SLT8 Card is an eight-port, 2-wireanalog station (SLT) card; the SLT16 card is a sixteen port, 2-wire analog station (SLT) card whereas the SLT32 is athirty-two port, 2-wire analog station (SLT) card.

    The Eternity ME supports three configurations with SLT cards viz. Eternity ME SLT8 card Eternity ME SLT16 card Eternity SLT32 card

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    The SLT Card performs various functions like Subscribers status monitoring, Ring Generation, Speech Interface, etc.

    The SLT card has one tri-color LED on the front panel. This LED is used to indicate: The health of this card (during reset cycle). Status of one of the station ports (during normal working) During normal working of the system, the port to be

    monitored is assigned a LED, using a command from SE mode. ( 5323-Slot-Port).

    The SLT8 card has one MDF connector to which 8 ports are connected. The SLT16 card also has one MDF connectorto which 16 SLT ports can be connected whereas the SLT32 card has two MDF connectors. First 16 ports are locatedon the lower MDF connector whereas remaining 16 ports are connected to the upper MDF connector. The connectiondetails for each of these cards are shown in figure.

    The SLT8 card and SLT16 card come with a 3-meters long MDF cable (36 Way-20 Pair) whereas the SLT32 cardcomes with two MDF cables (36 Way-20 Pair). The MDF cable used in the upper connector has SLT ports startingfrom SLT17 to SLT32. The MDF cable is same for all the configurations.

    5. TWT + SLT Card

    The Eternity ME supports three configurations with TWT + SLT cards viz. Eternity ME TWT8 card Eternity ME TWT4 + SLT12 card Eternity ME TWT8 + SLT24 card

    These TWT + SLT cards can be used with any of the Eternity ME models. The jumper setting is not required forconfiguration. A TWT + SLT card is an intelligent card with its own micro-controller, memories and other circuitry.

    The TWT8 Card is an eight-port, 2-wire analog trunk card; the TWT4 + SLT12 card is a four trunk port and 12 SLTport card whereas the TWT8 + SLT24 is an eight trunk port and 24 SLT port card. The analog trunk lines can beconnected to the trunk ports whereas conventional telephone instruments can be connected to the SLT ports.

    Upper MDF Connector Lower MDF Connector

    SLT01 (Pin 01-19, Blue-White)

    SLT02 (Pin 02-20, Orange-White)

    SLT03 (Pin 03-21, Green-White)

    SLT04 (Pin 04-22, Brown-White)

    SLT05 (Pin 05-23, Grey-White)

    SLT06 (Pin 06-24, Blue-Red)

    SLT07 (Pin 07-25, Orange-Red)

    SLT08 (Pin 08-26, Green-Red)

    SLT09 (Pin 09-27, Brown-Red)

    NC (Pin 18-36, Green-Yellow)

    NC (Pin 17-35, Orange-Yellow)

    SLT16 (Pin 16-34, Blue-Yellow)

    SLT15 (Pin 15-33, Grey-Black)

    SLT14 (Pin 14-32, Brown-Black)

    SLT13 (Pin 13-31, Green-Black)

    SLT12 (Pin 12-30, Orange-Black)

    SLT11 (Pin 11-29, Blue-Black)

    SLT10 (Pin 10-28, Grey-Red)

    SLT17 (Pin 01-19, Blue-White)

    SLT18 (Pin 02-20, Orange-White)

    SLT19 (Pin 03-21, Green-White)

    SLT20 (Pin 04-22, Brown-White)

    SLT21 (Pin 05-23, Grey-White)

    SLT22 (Pin 06-24, Blue-Red)

    SLT23 (Pin 07-25, Orange-Red)

    SLT24 (Pin 08-26, Green-Red)

    SLT25 (Pin 09-27, Brown-Red)

    NC (Pin 18-36, Green-Yellow)

    NC (Pin 17-35, Orange-Yellow)

    SLT32 (Pin 16-34, Blue-Yellow)

    SLT31 (Pin 15-33, Grey-Black)

    SLT30 (Pin 14-32, Brown-Black)

    SLT29 (Pin 13-31, Green-Black)

    SLT28 (Pin 12-30, Orange-Black)

    SLT27 (Pin 11-29, Blue-Black)

    SLT26 (Pin 10-28, Grey-Red)

    SLT32 Card

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    The SLT port performs various functions like Subscribers status monitoring, Ring Generation, Speech Interface, etc.Whereas the TWT port performs various functions like hook operation, ring sense, polarity reversal sense, isolation, etc.

    The TWT + SLT card has one tricolor LED on the front panel. This LED is used to indicate: The health of this card (during reset cycle) Status of one of the station ports (during normal working) During normal working of the system, the port to be

    monitored is assigned a LED, using a command from SE mode. (5323-Slot-Port).

    The TWT8 card has two MDF connectors to which 8 ports are connected. First 4 ports are located on the lower MDFconnector whereas the other four are located on the upper MDF connector. This card is accompanied with two MDFcables each 3 meters long.

    The TWT4 + SLT12 card has one connector to which four trunk ports and 12 SLT ports are connected. This card isaccompanied with one MDF cable, 3 meters long.

    Lower MDF Connector

    SLT01 (Pin 01-19, Blue-White)

    SLT02 (Pin 02-20, Orange-White)

    SLT03 (Pin 03-21, Green-White)

    SLT04 (Pin 04-22, Brown-White)

    SLT05 (Pin 05-23, Grey-White)

    SLT06 (Pin 06-24, Blue-Red)

    SLT07 (Pin 07-25, Orange-Red)SLT08 (Pin 08-26, Green-Red)

    SLT09 (Pin 09-27, Brown-Red)

    NC (Pin 18-36, Green-Yellow)

    NC (Pin 17-35, Orange-Yellow)

    TWT04 (Pin 16-34, Blue-Yellow)

    TWT03 (Pin 15-33, Grey-Black)

    TWT02 (Pin 14-32, Brown-Black)

    TWT01 (Pin 13-31, Green-Black)

    SLT12 (Pin 12-30, Orange-Black)SLT11 (Pin 11-29, Blue-Black)

    SLT10 (Pin 10-28, Grey-Red)

    TWT4+SLT12 Card

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    The TWT8 + SLT24 card has two MDF (36 way 20 pair) connectors. First 4 trunk ports and first 12 SLT ports are locatedon the lower MDF connector whereas the remaining trunk ports and SLT ports are connected on the second MDFconnector. This card is accompanied with two MDF cables, each 3 meters long. The connection details of this cards is asshown below:

    6. DLC Card

    The Eternity ME supports two configurations with DLC Cards viz. Eternity ME DLC8 Card Eternity ME DLC16 Card

    The DLC8 Card is an eight port, 2 wire digital station card; the DLC16 Card is sixteen port card. The proprietary digitalinterface viz. EON45, EON42, EON48, EonSoft, DSS64, DSS72, can be connected to the DKP ports. The DKP portperforms various functions like sending commands to and receiving commands from EON.

    The LED is used to indicate: The health of this card (during reset cycle)

    Status of one of the station ports (during normal working) During normal working of the system, the port to bemonitored is assigned a LED, using a command from SE Mode ( 5323-Slot-Port).

    The DLC8 Card has two MDF connectors to which 8 ports are connected. First 4 ports are located on the lower MDFconnector whereas the other four are located on the upper MDF connector. This card is accompanied with two MDFcables each 3 meters long.

    The DLC16 Card has one MDF connector (36way-20 pair MDF cable) to which 16 ports are connected. All 16 ports arelocated in lower MDF connector. This card is accompanied with one MDF cable of 3 meters long.

    Upper MDF Connector Lower MDF Connector

    SLT01 (Pin 01-19, Blue-White)

    SLT02 (Pin 02-20, Orange-White)

    SLT03 (Pin 03-21, Green-White)

    SLT04 (Pin 04-22, Brown-White)

    SLT05 (Pin 05-23, Grey-White)

    SLT06 (Pin 06-24, Blue-Red)

    SLT07 (Pin 07-25, Orange-Red)

    SLT08 (Pin 08-26, Green-Red)

    SLT09 (Pin 09-27, Brown-Red)

    NC (Pin 18-36, Green-Yellow)

    NC (Pin 17-35, Orange-Yellow)

    TWT04 (Pin 16-34, Blue-Yellow)

    TWT03 (Pin 15-33, Grey-Black)

    TWT02 (Pin 14-32, Brown-Black)

    TWT01 (Pin 13-31, Green-Black)

    SLT12 (Pin 12-30, Orange-Black)

    SLT11 (Pin 11-29, Blue-Black)

    SLT10 (Pin 10-28, Grey-Red)

    SLT13 (Pin 01-19, Blue-White)

    SLT14 (Pin 02-20, Orange-White)

    SLT15 (Pin 03-21, Green-White)

    SLT16 (Pin 04-22, Brown-White)

    SLT17 (Pin 05-23, Grey-White)

    SLT18 (Pin 06-24, Blue-Red)

    SLT19 (Pin 07-25, Orange-Red)

    SLT20 (Pin 08-26, Green-Red)

    SLT21 (Pin 09-27, Brown-Red)

    NC (Pin 18-36, Green-Yellow)

    NC (Pin 17-35, Orange-Yellow)

    TWT08 (Pin 16-34, Blue-Yellow)

    TWT07 (Pin 15-33, Grey-Black)

    TWT06 (Pin 14-32, Brown-Black)

    TWT05 (Pin 13-31, Green-Black)

    SLT24 (Pin 12-30, Orange-Black)

    SLT23 (Pin 11-29, Blue-Black)

    SLT22 (Pin 10-28, Grey-Red)

    TWT8 + SLT24 Card

    H/w support V2R1 and onwards

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    7. E&M Card

    The Eternity ME supports two configuration with E&M cards viz. Eternity ME E&M4 Card Eternity ME E&M8 CardRefer chapterE&M Connectivity for more details of application.

    The E&M4 card has one MDF connector to which 4 ports are connected. All 4 ports are located in lower MDF connector.This card is accompanied with one MDF cable of 3 meters long.

    The E&M8 card has eight tri-colour LEDs on the front panel. The Eternity ME E&M8 card has two MDF (36 Way-20 Pair)connectors, 4 E&M ports (E&M1 to E&M4) are located on the lower MDF connector whereas remaining four E&M ports(E&M5 to E&M8) are located on the upper MDF connector. The MDF cables are 3 meters long.

    L1

    DKP16

    H/w support V1R0 and onwards Lower MDF Connector

    DKP01 (Pin 01-19, Blue-White)

    DKP02 (Pin 02-20, Orange-White)

    DKP03 (Pin 03-21, Green-White)

    DKP04 (Pin 04-22, Brown-White)

    DKP05 (Pin 05-23, Grey-White)

    DKP06 (Pin 06-24, Blue-Red)

    DKP07 (Pin 07-25, Orange-Red)

    DKP08 (Pin 08-26, Green-Red)

    DKP09 (Pin 09-27, Brown-Red)

    (Pin 18-36, Green-Yellow)

    (Pin 17-35, Orange-Yellow)

    DKP16 (Pin 16-34, Blue-Yellow)

    DKP15 (Pin 15-33, Grey-Black)

    DKP14 (Pin 14-32, Brown-Black)

    DKP13 (Pin 13-31, Green-Black)

    DKP12 (Pin 12-30, Orange-Black)

    DKP11 (Pin 11-29, Blue-Black)

    DKP10 (Pin 10-28, Grey-Red)

    DLC8 Card/DLC16 Card

    L1

    L2

    L3

    L4

    Upper MDF Connector Lower MDF Connector

    E&M01 M, SB (Pin 01-19, Blue-White)

    E&M01 E, SG (Pin 02-20, Orange-White)

    E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)

    E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)

    E&M01-02 CCS (Pin 05-23, Grey-White)

    E&M02 M, SB (Pin 06-24, Blue-Red)

    E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)

    E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)

    E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)

    E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)

    E&M04 E, SG (Pin 16-34, Blue-Yellow)E&M04 M, SB (Pin 15-33, Grey-Black)

    E&M03-04 CCS (Pin 1 4-32, Brown-Black)

    E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)

    E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)

    E&M03 E, SG (Pin 11-29, Blue-Black)

    E&M03 M, SB (Pin 10-28, Grey-Red)

    E&M4 Card

    H/w support V1R1 and onwards

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    The connection details of for 2wire/4wire, Type4/Type5 cards are given below:

    Table 1: Hardware details for E&M Configuration Type

    Jumper Position Configuration Type

    J1 and J2AB Type 4

    BC Type 5

    J3 and J4AB 4-Wire

    BC 2-Wire

    L1

    L2

    L3

    L4

    Upper MDF Connector Lower MDF Connector

    E&M01 M, SB (Pin 01-19, Blue-White)

    E&M01 E, SG (Pin 02-20, Orange-White)

    E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)E&M01-02 CCS (Pin 05-23, Grey-White)E&M02 M, SB (Pin 06-24, Blue-Red)E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)

    E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)

    E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)

    E&M04 E, SG (Pin 16-34, Blue-Yellow)E&M04 M, SB (Pin 15-33, Grey-Black)

    E&M03-04 CCS (Pin 14-32, Brown-Black)E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)

    E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)E&M03 E, SG (Pin 11-29, Blue-Black)E&M03 M, SB (Pin 10-28, Grey-Red)

    L5

    L6

    L7

    L8

    E&M05 M, SB (Pin 01-19, Blue-White)E&M05 E, SG (Pin 02-20, Orange-White)

    E&M05 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M05 SP(A), SP(B) (Pin 04-22, Brown-White)E&M05-06 CCS (Pin 05-23, Grey-White)E&M06 M, SB (Pin 06-24, Blue-Red)E&M06 E, SG (Pin 07-25, Orange-Red)E&M06 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M06 SP(A), SP(B) (Pin 09-27, Brown-Red)

    E&M08 SP(A), SP(B) (Pin 18-36, Green-Yellow)E&M08 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)

    E&M08 E, SG (Pin 16-34, Blue-Yellow)E&M08 M, SB (Pin 15-33, Grey-Black)

    E&M07-08 CCS (Pin 14-32, Brown-Black)E&M07 SP(A), SP(B) (Pin 13-31, Green-Black)

    E&M07 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)E&M07 E, SG (Pin 11-29, Blue-Black)E&M07 M, SB (Pin 10-28, Grey-Red)

    E&M8 Card

    H/w support V1R1 and onwards

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    One E&M Port of PBX-A One E&M Port of PBX-B

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCSNC

    NC

    NC

    NC

    NC

    NC

    2 Wire / Type 4 E&M Connection

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    One E&M Port of PBX-A One E&M Port of PBX-B

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    CCS Connection should be made as shown below for any of the above four combination

    PLCCPanel

    PLCCPanel

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    One E&M Port of PBX-A One E&M Port of PBX-B

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    4 Wire / Type 5 E&M Connection

    NC

    NC

    NC

    NC

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    One E&M Port of PBX-A One E&M Port of PBX-B

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    4 Wire / Type 4 E&M Connection

    NC NC

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    One E&M Port of PBX-A One E&M Port of PBX-B

    M

    SB

    E

    SG

    SP(RxA)

    SP(RxB)

    SP(A)

    SP(B)

    CCS

    2 Wire / Type 5 E&M Connection

    NC

    NC

    NC

    NC

    NC

    NC

    NC

    NC

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    8. VMS Card

    The Eternity ME support configuration with Voice Mail Service (VMS) cards with 8 ports and 16 ports.These Eternity VMS cards can be used with any of the Eternity models. Both the cards contain same software; theconfigurations are decided by the jumper settings. The card supports Ethernet Port and 2 COM ports. The USB Port isinside the card.

    The VMS is an intelligent card with its own micro-controller, memories and other circuitry. VMS8 card has 8 VMS portswhereas VMS16 card has 16 VMS ports to which trunk lines can be made to land. (This is done with the help ofprogramming) With VMS8 card, eight calls can be attended simultaneously whereas with VMS16 card, sixteen calls canbe attended simultaneously. We can store voice messages upto 4.5 hours to 18 hours depending on the flash drive used.

    The card type can be configured using Jumper J6: VMS8 Card when J6 is in AB position. VMS16 Card when J6 is in BC position.The VMS card has four tri-colour LEDs on the front panel. These LEDs are used to indicate, the health of this card(during reset cycle).

    9. BRI Card

    The Eternity ME supports following configuration of BRI cards:

    Eternity ME BRI4 Card Eternity ME BRI8 Card

    BRI card is an intelligent card with its own micro-controller, memories and other circuitry. BRI4 card has four BRI portsand BRI8 card for eight BRI ports. For BRI4 configuration J5 in AB position and J6 in BC position. For BRI8 configuration J5 in BC position and J6 in BC position.

    The BRI port can be configured as BRI (TE) or BRI (NT) port, using web-page. The BRI line from Service Provider isconnected to BRI (TE) port. The ISDN Phone or BRI (TE) port of another ISDN PBX can be connected to BRI (NT) port ofBRI card.

    The BRI card has one LED on the front panel to indicate health of this card (during reset cycle). The MDF cables are 3

    meters long. The connection details for the MDF cable for BRI8 card are shown in figure.

    L 1

    B R I 8

    Upper MDF Connector Lower MDF Connector

    BRI01 TxA, TxB (Pin 01-19, Blue-White)

    BRI01 RxA, RxB (Pin 02-20, Orange-White)

    BRI01 V-, V+ (Pin 03-21, Green-White)

    BRI02 TxA, TxB (Pin 04-22, Brown-White)

    BRI02 RxA, RxB (Pin 05-23, Grey-White)

    BRI02 V-, V+ (Pin 06-24, Blue-Red)

    BRI03 TxA, TxB (Pin 07-25, Orange-Red)

    BRI03 RxA, RxB (Pin 08-26, Green-Red)

    BRI03 V-, V+ (Pin 09-27, Brown-Red)

    (Pin 18-36, Green-Yellow)

    (Pin 17-35, Orange-Yellow)

    (Pin 16-34, Blue-Yellow)

    (Pin 15-33, Grey-Black)

    (Pin 14-32, Brown-Black)

    (Pin 13-31, G reen-Black)

    BRI04 V-, V+ (Pin 12-30, Orange-Black)

    BRI04 RxA, RxB (Pin 11-29, Blue-Black)

    BRI04 TxA, TxB (Pin 10-28, Grey-Red)

    BRI05 TxA, TxB (Pin 01-19, Blue-White)

    BRI05 RxA, RxB (Pin 02-20, Orange-White)

    BRI05 V-, V+ (Pin 03-21, Green-White)

    BRI06 TxA, TxB (Pin 04-22, Brown-White)

    BRI06 RxA, RxB (Pin 05-23, Grey-White)

    BRI06 V-, V+ (Pin 06-24, Blue-Red)

    BRI07 TxA, TxB (Pin 07-25, Orange-Red)

    BRI07 RxA, RxB (Pin 08-26, Green-Red)

    BRI07 V-, V+ (Pin 09-27, Brown-Red)

    (Pin 18-36, Green-Yellow)

    (Pin 17-35, Orange-Yellow)

    (Pin 16-34, Blue-Yellow)

    (Pin 15-33, Grey-Black)

    (Pin 14-32, Brown-Black)

    (Pin 13-31, Green-Black)

    BRI08 V-, V+ (Pin 12-30, Orange-Black)

    BRI08 RxA, RxB (Pin 11-29, Blue-Black)

    BRI08 TxA, TxB (Pin 10-28, Grey-Red)

    BRI4/BRI8 Card

    H/w support V1R0 and onwards

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    V- and V+ are used when a TE is connected to BRI port.

    How to connect a BRI line to the BRI card?

    Most of the service providers provide the NT1 along with the BRI line.At the customers premises, the BRI line is terminated on the NT1. The S/T interface of the NT1 is connected to the BRIport of the Eternity.

    Above block diagram shows a BRI line connected to BRI card in TE mode.

    Hardware Configuration of BRI port

    Depending on the requirement, each BRI Port can be configured in TE/NT Mode through the Web Jeeves withoutchanging any Jumper position. Also proper termination on the connection, made between the Eternity and the ISDNterminals can be set using Jumpers. Following section gives information about the same.

    Power to the terminal:

    The BRI Port (when configured in NT mode) can be configured to feed power to the terminal equipment connected to itusing the jumpers mentioned in the table given below. Power can be fed on Tx and Rx wires as well as on separate pairof wires (Refer Note-B).

    Jumpers J1 and J2 are on BRI Module of each port.

    Termination on the Port:

    The termination of 100 Ohms can be provided on the BRI Port using following table (Refer Note-A):

    Jumpers J3 and J4 are on BRI Module of each port.

    Notes:

    Note-A

    Termination of 100 Ohms should be inserted in following cases:

    When the BRI port is configured in NT mode. When the BRI port is configured in TE mode and connected in Point-to-point configuration as shown in figure.

    When the BRI port is configured in TE mode and connected as last terminal on the 'S0' bus (Multi-pointconfiguration) as shown in figure.

    Termination need not be inserted in case 2 and 3 above, if the 'S0' bus itself supports Terminating resistors. Termination need not be inserted if BRI port of Eternity (configured in TE mode) is connected as any 'Terminal' other

    than the last 'Terminal' on the 'S0' bus (Multi-point configuration).

    Description J1 J2

    To feed power on Tx and Rx wires (Phantom power) A-B A-B

    To feed power on separate pair of wires B-C B-C

    No power to be feed to the terminal equipment Open Open

    Description J3 J4

    To insert 100 Ohms Termination A-B A-B

    To remove 100 Ohms Termination B-C B-C

    ISDNNetwork

    Power

    4

    5

    3

    4

    5

    6

    NT-1

    U-Interface(2-wire)

    S/T Interface(4-wire)

    Tx

    Rx

    Rx1

    Tx1

    Tx2

    Rx2

    TxA

    RxA

    RxB

    TxB

    V-

    V+

    NC

    NC

    Eternity

    A BRI port ofEternity

    Etenity ME

    NT

    BRILineISDN

    Network

    TE

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    Note-B Number of ISDN terminals that can be connected on the BRI port configured in NT mode depends on the power

    consumed by the ISDN terminals. Maximum power that can be provided on one BRI port is 50mA. However, fromsignaling point of view maximum 8 terminals can be connected on the BRI port configured in NT mode. Hence, if theterminal equipment do not consume power from the BRI port (configured in NT mode) of the Eternity, maximum 8terminals can be connected to it.

    10. DS1 Card

    The Eternity ME supports following configuration of DS1 card: Eternity ME DS1 Single Eternity ME DS1 Dual

    For DS1 Single configuration J5 in BC position. For DS1 Dual configuration J5 in AB position.

    The Eternity supports DS1Dual card to which a PRI line can be connected. The DS1 card is an intelligent card with its own micro-controller, memories and other circuitry. The DS1 card has four tri color LED on the front panel. This LED is used to indicate:

    The health of this card (during reset cycle). Status of one of the station ports (during normal working). During normal working of the system, the port to be

    monitored is assigned a LED, using a command from SE mode. (5323-Slot-Port)

    How to configure Eternity DS1Dual card for connecting a PRI line to it?

    A PRI line can be terminated on the Eternity ME DS1Dual card on a RJ-45 connector (Open links L1 and L2). DIP Switch SW1 on the Eternity ME DS1 card is used to set the Line Impedance. Following table gives possible

    combinations of the DIP-switch for setting line impedance.

    DIP Switches SW2 and SW4 on the Eternity ME DS1 Card are used to set the termination resistance.

    Pin Meaning

    Only Pin1 ON 75 OhmsOnly Pin2 ON 100 Ohms

    Only Pin3 ON 120 Ohms (Default)

    Table 2: Possible combination of the DIP switch for setting termination resistance.

    DIP Switch SW1 and SW4 Termination Resistance

    (Ohms)Pin1 Pin2 Pin3 Pin4

    OFF ON OFF ON 0 (Default)

    OFF OFF ON OFF 5.1

    OFF OFF ON ON 0OFF ON OFF OFF 6.04

    OFF ON OFF ON 0

    OFF ON ON OFF 0.3616

    OFF ON ON ON 0

    ON OFF OFF OFF 6.8

    ON OFF OFF ON 0

    ON OFF ON OFF 0.3431

    ON OFF ON ON 0

    ON ON OFF OFF 0.31

    ON ON OFF ON 0

    ON ON ON OFF