eStudio34 InAppEvent - Mobile Acquisition Success

46
How to Reach Your App Promotion KPIs Event Organizers Sponsored by In collaboration with # inappevent

Transcript of eStudio34 InAppEvent - Mobile Acquisition Success

Page 1: eStudio34 InAppEvent - Mobile Acquisition Success

How to Reach Your App Promotion KPIs

Event Organizers

Sponsored by

In collaboration with

 # inappevent

Page 2: eStudio34 InAppEvent - Mobile Acquisition Success

William Renedo

Sales Director at eStudio34

es.linkedin.com/in/wrenedo/

@eStudio34

Google Premium Partner

Mobile World Congress Speaker

Page 3: eStudio34 InAppEvent - Mobile Acquisition Success

Core Services:SEO - Search Engine OptimisationSEM - Search Engine Marketing SMM - Social Media Marketing

Collaborated:

Page 4: eStudio34 InAppEvent - Mobile Acquisition Success

Mobile App promotion you say...

hmmmmmmmm

Page 5: eStudio34 InAppEvent - Mobile Acquisition Success

Our evolution in to mobile

Page 6: eStudio34 InAppEvent - Mobile Acquisition Success

Experts in mobile acquisition

Page 7: eStudio34 InAppEvent - Mobile Acquisition Success

The complexity of mobile

Page 8: eStudio34 InAppEvent - Mobile Acquisition Success

www.inappevent.com

Bringing the mobile & startup community togetherto share and learn

Page 9: eStudio34 InAppEvent - Mobile Acquisition Success

Ugo Smith

Head of Search at eStudio34.com

es.linkedin.com/in/ugosmith/

@eStudio34

Google Qualified Partner

Expert and collaborator at the Instituto Internacional de Marketing & Mobile World Congress

Coffee Addict and Motorcycle enthusiast

Insert speaker photo

Page 10: eStudio34 InAppEvent - Mobile Acquisition Success

First Common Problem: Options Overload

1

Page 11: eStudio34 InAppEvent - Mobile Acquisition Success

The Possibilities

Page 12: eStudio34 InAppEvent - Mobile Acquisition Success

Its all about the angle

Page 13: eStudio34 InAppEvent - Mobile Acquisition Success

Case StudyJob Today

3

Page 14: eStudio34 InAppEvent - Mobile Acquisition Success

Achievements@eStudio34

@UgoSmith

www.estudio34.com

Page 15: eStudio34 InAppEvent - Mobile Acquisition Success

Proyect Background

JobToday was stuck on their growth of active users coming from AdWords for both iOS and Android.

@eStudio34

@UgoSmith

www.estudio34.com

AdWords was the worst performing and least utilised channel to date

CPI’s were in general very high, nevermind costs for post install events

Some Baseline Key Performance Indicators

Page 16: eStudio34 InAppEvent - Mobile Acquisition Success

How we got it done

AdWords Breakdown Display, Search YouTube, Universal App Campaigns Sapphire

@eStudio34

@UgoSmith

www.estudio34.com

Further down the line, supported by TV Radio & Street Marketing

Page 17: eStudio34 InAppEvent - Mobile Acquisition Success

Campaign Challenges5

Page 18: eStudio34 InAppEvent - Mobile Acquisition Success

Behavioural Funnel

Awareness = found the app yay

App Store Search = not really true when doing paid campaigns

Download = job done?

Open app = Critical because it meant we had our first engagement.

Registration = This was another critical in app event for us. Early on the campaign it wasnt compulsary Usage= recurring usage and other in app events i.e applied for a job

@eStudio34

@UgoSmith

www.estudio34.com

Page 19: eStudio34 InAppEvent - Mobile Acquisition Success

What we faced@eStudio34

@UgoSmith

www.estudio34.com

Page 20: eStudio34 InAppEvent - Mobile Acquisition Success

What to track

There are TWO types of users:

@eStudio34

@UgoSmith

www.estudio34.com

JobSeekers Seek to get a job Are locally searching Mobile Savy

Company Post Job offers May have multiple offers Not strictly local necessities

Page 21: eStudio34 InAppEvent - Mobile Acquisition Success

Tracking with AppsFlyerFuente: AppsFlyer SDK Integration - iOS

One SDK to rule them all: Tagged in app events

@eStudio34

@UgoSmith

www.estudio34.com

Jobseeker Events: Job Seeker

Registration Job Seeker Applied

Company Events: Company Registration Company Published Job

Page 22: eStudio34 InAppEvent - Mobile Acquisition Success

Tracking with AppsFlyer

Our Dashboard could tell us What partner contributed to direct

conversions Provided users ident by logging

“advertiser id’s” Sent data back to FB/ AdWords after

deduplication of conversions and in app events.

@eStudio34

@UgoSmith

www.estudio34.com

Page 23: eStudio34 InAppEvent - Mobile Acquisition Success

Sending data backFuente: Ad Network Integration Guide

At campaign/ Adgroup or Adset level You send data back to

the partner We created

conversions at MCC level for faster Algo learning

Started optimising toward larger pools of data i.e registration

@eStudio34

@UgoSmith

www.estudio34.com

Page 24: eStudio34 InAppEvent - Mobile Acquisition Success

Battle Tactics6

Page 25: eStudio34 InAppEvent - Mobile Acquisition Success

UAC@eStudio34

@UgoSmith

www.estudio34.com

Page 26: eStudio34 InAppEvent - Mobile Acquisition Success

Conversions@eStudio34

@UgoSmith

www.estudio34.com

Tips Create account/ campaign

per territory

Create conversions at MCC level (algorithm learns faster)

If you target web right now you have to create another campaign/ account is recommended

Page 27: eStudio34 InAppEvent - Mobile Acquisition Success

This is why@eStudio34

@UgoSmith

www.estudio34.com

Tips AdWords has a minor flaw, You shouldn't have multiple

conversions included in that column

it gets confused with totally different conversion.

Optimising becomes otherwise becomes erratic so its best to isolate

Page 28: eStudio34 InAppEvent - Mobile Acquisition Success

UAC – Pro Tips@eStudio34

@UgoSmith

www.estudio34.com

UAC Tips Utilize all ad formats: text, banners, video Geolocation can be critical in optimisation

and control CPA’s Need to control closely which network is

the one getting most exposure (Display/ YT/ Search)

Test from more volume types of conversions to less volume

Work through high CPA to low CPA until volume and desired KPI

UAC is like science requires patience and min budgets, without a commitment you will FEAR

Page 29: eStudio34 InAppEvent - Mobile Acquisition Success

UAC – Pro Tips@eStudio34

@UgoSmith

www.estudio34.com

UAC Tips If one network underperforms i.e.

YouTube Kill the ad format (it forces the campaign

to use the other two)

Page 30: eStudio34 InAppEvent - Mobile Acquisition Success

Display Learnings iOS works great in terms of in app events iOS data can be imported and tracked

(search is impossible) Android didn’t match iOS results……

Display Learnings@eStudio34

@UgoSmith

www.estudio34.com

Page 31: eStudio34 InAppEvent - Mobile Acquisition Success

Bottom Line@eStudio34

@UgoSmith

www.estudio34.com

For Example That our CPAs don’t match FB or

other networks

Page 32: eStudio34 InAppEvent - Mobile Acquisition Success

Recap@eStudio34

@UgoSmith

www.estudio34.com

Optimise by CPI. Then by next In app event

of highest relevance. Use all Ad Formats Monitor WHICH network

within UAC is performing. Work through high CPA to

low CPA until volume and desired KPI

UAC is like science requires patience and min budgets, without a commitment you will FEAR

Display works with iOS like Wildfire

Page 33: eStudio34 InAppEvent - Mobile Acquisition Success

Results7

Page 34: eStudio34 InAppEvent - Mobile Acquisition Success

JobToday Spain

CPR – Cost per registration

Spend Increased Lower CPR

@eStudio34

@UgoSmith

www.estudio34.com

Page 35: eStudio34 InAppEvent - Mobile Acquisition Success

JobToday UK @eStudio34

@UgoSmith

www.estudio34.com

CPR – Cost per registration

Spend Increased Lower CPR

Page 36: eStudio34 InAppEvent - Mobile Acquisition Success

JobToday ASO

More Downloads = Better Rankings

+More Organic Installs

@eStudio34

@UgoSmith

www.estudio34.com

Page 37: eStudio34 InAppEvent - Mobile Acquisition Success

I Spy and Evolution12

@eStudio34

@UgoSmith

www.estudio34.com

Page 38: eStudio34 InAppEvent - Mobile Acquisition Success

Device Tracking@eStudio34

@UgoSmith

www.estudio34.com

Granular device targeting of advertising campaigns.

Adds 40 devices a day to its database

Page 40: eStudio34 InAppEvent - Mobile Acquisition Success

Display Campaigns Fix@eStudio34

@UgoSmith

www.estudio34.com

Page 41: eStudio34 InAppEvent - Mobile Acquisition Success

Responsive Intelligence@eStudio34

@UgoSmith

www.estudio34.com

MobiReady Test your site Consider rendering based on

device type Their API can help you

reorganize your responsive site

Page 42: eStudio34 InAppEvent - Mobile Acquisition Success

Sensor Tower@eStudio34

@UgoSmith

www.estudio34.com

Page 43: eStudio34 InAppEvent - Mobile Acquisition Success

Similar Web@eStudio34

@UgoSmith

www.estudio34.com

Page 44: eStudio34 InAppEvent - Mobile Acquisition Success

What Runs Where@eStudio34

@UgoSmith

www.estudio34.com

Page 45: eStudio34 InAppEvent - Mobile Acquisition Success

Recap

MUST Do’s Track your most valuable/relevant in app events Import that data back in to your platform (AdWords/

Facebook and alike see your tools documentation) - Creating postback tracking urls

- Hooking conversions with in app events

Create an MCC and global MCC level conversions Different accounts subject to country / targetting (web

vs app) Select one to be inlcuded in the conversions column Have all ad formats ready to go UAC needs budget work out your 3- 6 month plan

with no less than 150 USD a day

@eStudio34

@UgoSmith

www.estudio34.com

Consider Device property tracking Competitors and market insight

Page 46: eStudio34 InAppEvent - Mobile Acquisition Success

Thanks.

UGO SMITH

es.linkedin.com/in/ugosmith/

www.estudio34.com

@eStudio34