Essentials Brussels: Patform Breakout Sessions Securex
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Transcript of Essentials Brussels: Patform Breakout Sessions Securex
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Redouan Cherkaoui
Account Executive Platform
Build Apps Fast Build Business Faster
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Safe Harbor “Safe harbor” statement under the Private Securities Litigation Reform Act of 1995:
This presentation contains forward-looking statements, the achievement or success of which involves risks, uncertainties, and assumptions. If any such risks or
uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied
by the forward-looking statements we make.
The risks and uncertainties referred to above include – but are not limited to – risks associated with possible fluctuations in our financial and operating results; our
rate of growth and anticipated revenue run rate, including our ability to convert deferred revenue and unbilled deferred revenue into revenue and, as appropriate,
cash flow, and our ability to grow deferred revenue and unbilled deferred revenue; errors, interruptions or delays in our service or Web hosting; breaches of our
security measures; the financial impact of any previous and future acquisitions; the nature of our business model; our ability to continue to release, and gain
customer acceptance of, new and improved versions of our service; successful customer deployment and utilization of our existing and future services; changes in
our sales cycle; competition; various financial aspects of our subscription model; unexpected increases in attrition or decreases in new business; our ability to realize
benefits from strategic partnerships; reliance on third-party computer hardware and software; the emerging markets in which we operate; unique aspects of entering
or expanding in international markets; our ability to hire, retain and motivate employees and manage our growth; changes in our customer base; technological
developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements;
unanticipated changes in our effective tax rate; factors affecting our outstanding convertible notes and credit facility; fluctuations in the number of shares we have
outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; factors affecting our deferred tax assets and
ability to value and utilize them, including the timing of achieving profitability on a pre-tax basis; the potential negative impact of indirect tax exposure; the risks and
expenses associated with our real estate and office facilities space; and general developments in the economy, financial markets, and credit markets.
Further information on these and other factors that could affect the financial results of salesforce.com, inc. is included in the reports on Forms 10-K, 10-Q and 8-K
and in other filings we make with the Securities and Exchange Commission from time to time, including our most recent Form 10-K. These documents are available
on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
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THANK Y U
4 Million + Applications
2,500 /220+ AppExchange apps
300 / 25 S1 AppExchange apps
1,8M / 100k Salesforce developers
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Flexible, Scalable, Metadata Platform
Workflow Data &
Objects Identity Analytics Collaboration Mobile UI
2,700+ Partner Apps
Largest Enterprise Ecosystem
Cloud
Mobile
Social
Data Science
Analytics Community Marketing Service Sales
Apps
Complete CRM
Trusted Multitenant Cloud
Fast App Dev & Customization
A Single Platform To Connect with Your Customers Powered by Salesforce1 Platform, the #1 Platform-as-a-Service
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LTE
SNA
Terminal
Mainframe LAN / WAN
Client
Server
Mobile
Cloud
Thousands Millions Trillions Billions Connected things
customer interactions
Connect With Your Customers in a Whole New Way
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The App Revolution Every company is becoming an app company
Apps define: How you engage with customers
How your employees work
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Three Forces Are Driving the App Revolution
Technology New agility focused
platforms
People New class of app
developer
Leadership New type of IT
leadership
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The Revolution Demands a New Technology Platform
Front Office Back Office
Customer Centric
Constantly Upgraded
Flexible
10 day cycles
Process Centric
Slowly Upgraded
Rigid
10 year cycles
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A New Class of Creators Has Emerged
Empowered with new platforms
More productive and agile
Aligned to business outcomes
Driving innovation throughout the company
Business
Analysts
Developers
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Subtitle text
Employee
Apps build powerful
employee-facing
apps faster
Customer
Apps build engaging
customer-facing
apps faster
Build Apps Fast. Build Business Faster.
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The Salesforce Advantage
Infrastructure Automatic Upgrades
Unbreakable Customizations
Open & Extensible
Single Code Base and Shared Infrastructure
46 Major Releases (3x /year)
Integrations and Customizations Auto-Upgraded
API-First Architecture 2700+ AppExchange
Apps
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Apps
Employee
Apps build powerful
employee-facing apps
faster
Build Apps Fast. Build Business Faster.
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Everyone Loves the Latest New Thing
Bike
Upgrade
Phone
Upgrade
House
Upgrade
Car
Upgrade
Enterprise IT
Software Upgrade
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Setting the Pace for Platform Innovation
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
AppExchange
Apps Custom
Objects
Salesforce1
Apex Code
Visualforce
2005 2003
2006 2008 2010
REST API
2013
API
2000
45 major releases and counting
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Introducing: Salesforce1 Lightning The Next Generation of the Salesforce1 Platform
Lightning Components Lightning App Builder Lightning Process
Builder
Lightning Community
Builder
Lightning Connect
NEW
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Customer
Apps build engaging
customer-facing apps
faster
Apps
Build Apps Fast. Build Business Faster.
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Heroku: Build and Run Customer-Facing Apps
Database Dynos Add-ons 150+ App Plugin
ecosystem
Enterprise-grade postgress
as-a-service
Run virtually any
Language at Scale
Ruby
Node.js
Java
PHP
Python
Scala
Clojure
More…
24/7/365 ops
Continuous
Protection
Health Checks
High Availability
Encryption
Rollback
Payments
SMS
Search
Analytics
Monitoring
Logging
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Heroku Connect Put your customer apps to work
Heroku Connect
Seamless Data Sync
Best of Both Worlds
Simplicity and Scale
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Customer
Apps build engaging
customer-facing
apps faster
Apps
Build Apps Fast. Build Business Faster.
Employee
Apps build powerful
employee-facing
apps faster
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Your top-level HR partner
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Entrepreneur Employees
WE ARE AN ASSET TO YOU AND YOUR PEOPLE
HR management for self-employed, SMEs or larger companies
Personnel administration and salary calculation
HR Services
HR Insurance Guaranteed income
HR Consulting
Developing your people’s talents
Health & Safety
Prevention, health & well-being
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Securex in Europe
1.600 staff members/specialists in Belgium, France and Luxembourg
29 customer contact points, of which > 25 in Belgium > 2 in France > 1 in Luxembourg > 1 in The Netherlands
Our clients: > 83.800 companies > 112.000 self-employed > 6.600 brokers and accountants > 70.000 individuals
Turnover of 246 million EUR in 2012
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Overview of the project
- Securex offers training in a large series of domains: E.g. in ergonomy, first aid, etc.
- A tool to support this process is required (In the past it was managed manually)
- The training catalog should also be visible from the website: www.securex.be
- Huge IT investements in hardware, software, services were not possible
The selected solution: use the Salesforce platform to build our own application!
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Design
We have designed a tool which is a mix of standard and custom
functionalities:
• Standard objects: accounts, contacts
• Custom objects: training, training session, attendee,…
Account
Contact Session Attendee
Training
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Training catalog
Our training catalogue is
referenced and described in
salesforce
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Preparation of the training session
We prepare the training
sessions in salesforce (date,
location, speaker,…)
A simple checkbox controls
the publication to our website
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Registration to a training session
On our website
www.securex.be, you
can find our training
offer
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Registration to a training session
The details page shows the
description from the session in
salesforce
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Registration to a training session
You can register to the
session on-line
A system of outbound
emails will confirm the
registration and remind
users to be at the session a
few days before
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Post-training follow-up
Evaluation of the speaker is integrated via a
webform within salesforce
Results of this are saved in salesforce
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After the training
Reports and dashboards are
used to monitor the training
and the trainer
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Our experience
o Easy: mainly Point & Clicks – No Code
o Fast Implementation
o Powerful capabilities of the Platform
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Thank you