The TEAM Approach®

Essential Skills of Leadership

For audio call:760/569-0800   Access Code- 776274# 

Susan Stamm

The TEAM Approach®

A Leadership Mystery!

Did you solve the pre-work assignment?

We’ll begin soon!

For AUDIO during our session call:760/569-0800   Access Code- 776274# 

The TEAM Approach®

Essential Skills of Leadership

For audio call:760/569-0800   Access Code- 776274# 

Susan Stamm

The TEAM Approach®

Frank and Ernest

Searching for a cure?

The TEAM Approach®

Goals for Preview

 

Short experience ESL Discuss customizationBroader curriculumUniversity of PhoenixCertification and TTTOffer an evaluationLeadership MysteryAffiliation- offline

The TEAM Approach®

retailhospitalityfast food

manufacturingconstructionlaborer

healthcareeducationgovernmentadministrative

financialinsurancemanagement

My First Job

The TEAM Approach®

Why Work for

You?

The TEAM Approach®

Role of Team Leader

Controller Coach

Make people do their job

Compliance

Get by only

Removeobstacles that getin way of doing job

Commitment

Quality Product

The TEAM Approach®

EE-IQ:pop quiz

The TEAM Approach®

Session Objectives

• Maintain self esteem of your team members

• Base discussions about team member’s performance and work habits on behaviors rather than personalities or attitudes

• Involve your team member(s) in goal setting, problem solving, & decision making

Upon completion of this module, you will be able to:

The TEAM Approach®

Exercise 1

Awareness Inventory

Page 3 in workbook

The TEAM Approach®

Skill Point 1- pg. 7

Maintain or Enhance

Team Member’s Self Esteem

The TEAM Approach®

Maslow’s Hierarchy of Needs

Self-Actualizatio

nSelf-Esteem

Social (Affiliation)

Safety (Security)

Physiological

The TEAM Approach®

Commitment

Commitment occurs above the line

Self-Actualizatio

nSelf-Esteem

Social (Affiliation)

Safety (Security)

Physiological

The TEAM Approach®

Exercise 3

Maintaining or Undermining Self Esteem Statements

Pg. 9 of workbook

The TEAM Approach®

Fact + - =

Opinion + - =

Fact + - =

Opinion + - =

Fact vs. Opinion

Behavior

Attitude

Behavior: You can hear it or see itAttitude: You can think it or feel it

Positive Negative Neutral

The TEAM Approach®

Leadership Series

 

Essential Skills of Leadership Essential Skills of CommunicatingDeveloping Performance Goals and StandardsProviding Performance FeedbackManaging ComplaintsImproving Work HabitsResolving ConflictSupporting Change Coaching Job SkillsDelegatingCommunicating UpEffective Discipline

The TEAM Approach®

Customization

Objectives

Awareness Inventory

Add Executive Interviews

Add Level 3 and 4 Evaluations

Self-customizing: Job Specific Practices

The TEAM Approach®

Up to 30 College Credits

The TEAM Approach®

Full Preview: Special Offer

Recorded TTT: ESL, ESC or DCO $195

Workbook & Online $65

Total $260

Evaluation Package $49

After Debrief: EE-IQ Cards

The TEAM Approach®

A Leadership Mystery!

Solved in Vital Learning’s infamous… Trouble Shooting Guides

The TEAM Approach®