E&S Joint Working Group Meeting - AAMGA Technology Conference 2014

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E&S Joint Working Group AAMGA Automation Conference Orlando, FL March 2014

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THE WAR ON KEYSTROKES - The Independent Agents & Brokers of America’s Agents Council for Technology (ACT), the American Association of Managing General Agents (AAMGA) and the National Association of Professional, Surplus Lines Offices (NAPSLO) and ACORD formed a joint initiative to improve the efficiencies for Retail Agents (RAs) interacting with managing General Agents (GAs) and wholesale brokers in the Excess & Surplus (E&S) market and to promote the electronic exchange of data between the partners. The group meets face to face 2-3 times each year to further the Workgroup progress. These are the notes from the presentation at the AAMGA Technology Conference in Orlando March 2014. More information is available at www.esjwg.org

Transcript of E&S Joint Working Group Meeting - AAMGA Technology Conference 2014

  • 1. E&S Joint Working Group AAMGA Automation Conference Orlando, FL March 2014
  • 2. Antitrust Statement Antitrust laws aim to protect the public from agreements between competitors that affect the price or distribution of products while promoting fair and vigorous competition in the marketplace. AAMGA member companies, as competitors in the market, will always act in their individual, competitive best interests. When member companies meet at AAMGA functions there are legitimate concerns about the application of antitrust laws to their discussions. Because AAMGA meetings are not authorized by any state regulatory official acting under proper statutory authority, the McCarran-Ferguson Act exemption does not provide protection against antitrust enforcement. This statement is intended to provide general guidance regarding the permissible areas of discussion. It is imperative that participants avoid any discussion of prices, market allocation, product restrictions or any conduct that could be construed as boycott. These topics are per se illegal the intent of the parties or the effect on competition is irrelevant. Other commercial activities may also be violations of antitrust law if they constitute an unreasonable restraint of trade.
  • 3. E&S JWG Sponsors CJ Ketterer/Scott Montney Technology Committee Co-Chairs Jeff Yates ACT Executive Director Cal Durland ACORD Director of Member Relations Mike Ardis Director of Communication & Technology
  • 4. E&S JWG Constituency
  • 5. E&S JWG Mission Further the standards-based electronic exchange of information in the E&S market
  • 6. E&S JWG Organization Co-Chairs Angelyn Treutel, SouthGroup Insurance Mike Roy, Risk Placement Services SubGroups Carrier Greg Ricker, Sombra Technologies Scott Good, Scottsdale Insurance Retail Agent/General Agent (RA/GA) Lisa Parry Becker, William B. Parry & Son Tate Tooley, Bloss & Dillard Lloyds Tammie Miller, Risk Placement Services Sarah Thacker, Lloyds
  • 7. Todays Agenda 7:45am 9:15am: Lloyds Subgroup RA/GA Subgroup Carrier Subgroup 9:15am 9:30am: Beverage Break 9:30am 10:00am: Breakout 1 10:00am 10:30am: Breakout 2 10:30am 10:45am: Recap & Next Steps 11:00am VENDOR PANEL
  • 8. General Updates Leadership Changes Scott Good as new E&S JWG co-chair Ron Berg as new ACT Director and E&S JWG liaison New Social Media volunteer
  • 9. E&S Joint Working Group Lloyds Subgroup
  • 10. Lloyds Subgroup Update Vision for straight through processing ACORD XML Other models
  • 11. E&S Joint Working Group Faster, Smarter, Together
  • 12. Lloyds Subgroup - POC Faster Real Time ACORD XML Exposure Reporting Smarter Built in Rules and Validation Together Keeping our worlds in Sync
  • 13. Lloyds Subgroup POC Proof of Concept Web Service Uses AIMs Integrated Framework for custom buttons Uses ACORD ER3001 Reporting standard for XML with some modifications
  • 14. Lloyds Subgroup POC Proof of Concept Participants
  • 15. Lloyds Subgroup POC DEMO
  • 16. Lloyds Subgroup POC Validation done at time transaction is processed. Time saved preparing month end bordereaux reports Access to data NOW.
  • 17. E&S Joint Working Group Next step: Validation at time of binding User interface for error messages Premium & Claims Real-Time reporting
  • 18. Lloyds Subgroup Breakouts 1 XML Standards Who wants to do XML? What are the issues? What are the opportunities? Further ACORD standards which classes? Who wants to work with ACORD on this? 2 - If not XML then what? A system? What would it do? What are the issues? What are the opportunities?
  • 19. E&S Joint Working Group Thank you
  • 20. E&S Joint Working Group Retail Agent/General Agent Subgroup
  • 21. RA/GA Update: eSignature ACORD Monthly Calls Writing FAQs for agencies and carriers Developing Best Practices workflow documentation Working on ROI document Document carrier list accepting eSignatures
  • 22. RA/GA Update: eSignature Video Clips RPost Brian Bartosh on the eSignature workflow http://youtu.be/K0q8TsOBDsY EZLynx integration of Assuresign http://support.ezlynx.com/ezlynx-esignature-byassuresign/ Insurance Journal Pod Cast http://www.insurancejournal.tv/videos/10507/
  • 23. RA/GA Update: CL Download MGA Unique Identifiers (NPN) NIPR maintains database of all agencies in the US NIPR assigns NPN to every agency/broker 95% automated process 5% conflicting name matches are handled manually 5BPI56, MGA Code, to be populated with NPN MGA and/or E&S carrier must populate this field
  • 24. RA/GA Update: CL Download MGA Unique Identifiers (NPN) Considerations Multiple Underwriting Offices Feedback was one NPN used when multiple branches Mergers Acquired agency assumes NPN of purchasing agency Acquired agency retains NPN if separate entity
  • 25. RA/GA Update: Activity Notes Policy Information Match NAIC Code Policy Number Policy Effective/Expiration Dates Claim Information Match NAIC Code Date of Loss Company Claim Number
  • 26. RA/GA Update: Activity Notes Activity Note Demo https://secure.logmein.com/f?00_ee5lmapIq7G5N T..QWeldkA5ZoXSIplJRNV38Z8r
  • 27. RA/GA Resources
  • 28. RA/GA Update Questions? Join us during the break out session to continue the conversation
  • 29. Carrier Subgroup Co-Chairs Greg Ricker, CPCU - Sombra Technologies Scott Good Scottsdale Insurance Co.
  • 30. Agenda
  • 31. Call to Action The way were doing business has to change. 1. Agree on a standard for sharing data and resist building custom data interfaces. 2. We must increase efficiencies, thus reduces our expenses. 3. With ACORDs help expand the existing ACORD standard so they meet customer needs. 4. Implement based on these standards.
  • 32. Purpose Further the standards-based electronic exchange of information in the E&S space. Showcase implementations that represent our goals. Create discussion and interaction amongst the relevant parties. Introduce solutions and vendors that may be useful or adaptable to our needs. Adapt to the input of our base to stay current and relevant.
  • 33. 2011 2012 2013 2014 November (AIF) Carrier Sub-Group Starts; Proof-of-Concept initiated January Build Proof ofConcept March AAMGA Conf. Proof-Of-Concept Demo April CGL Standard Expanded September CGL revision Sent to ACORD CGL revision January ACORD Approved April Coml Property Standard Expanded September Timeline... Coml Property revision to ACORD October Start Inland Marine Significant progress in a very short time. Many folks working to make this a success. Coml Property Approval
  • 34. Utilization What is this? How do I get started?
  • 35. How Does One Get Started? All the work done is great but wheres the information so I can get started? 1. Head to the ACORD website, and go to this address. http://www.acord.org/standards/Downloads/Pages/default.aspx 2. For both Members and non-members, there are two sections
  • 36. How Does One Get Started? 3. You will see release notes, along with information on the most recent changes made to the standard.
  • 37. Survey Results 57% say that WS Standards are Extremely Important LOB Order of Priority: Package (completed) Inland Marine (Starting Now) Commercial Umbrella Excess Liability D&O EPL & EBL
  • 38. Move Beyond Rating In no priority order: Submissions Loss History Claims Inquiry Renewal Notice Policy Issuance And other thoughts that the Carrier group has.
  • 39. Whats Next? Carrier Sub-team Leadership Greg Ricker (Sombra Technologies) Welcome Jay Karabin (Penn America) as the new co-chair Continue our efforts to wrap up Inland Marine. Sponsor innovation and POCs Interoperate with the RA/GA and the LLOYDS sub-groups to enable end-to-end solutions
  • 40. E&S Joint Working Group Subgroup Breakout Recaps - Carrier - Lloyds - RA/GA
  • 41. E&S JWG How You Can Join Changes to the ACORD Community Website Karen McPadden ACORD
  • 42. E & S Joint Working Group Community https://www.acord.org/Community/IG/ESJWG/default.aspx
  • 43. Joining the E&S Working Group Community All documentation and discussion between calls needs to be on the community. There is no fee to join the community Register on www.acord.org, sign-in and Follow our community https://www.acord.org/Community/IG/ESJWG/default.aspx Any questions on joining, contact [email protected] Other questions, [email protected] or [email protected]
  • 44. Following the E&S Workgroup Community Follow Community Add a Post to share comments
  • 45. ACORD Daily Activity Stream Summary If something is posted on a community you are following, you should receive an ACORD Activity Stream Summary
  • 46. To learn more about ACORD Communities view - 6 Steps to Community Success https://www.acord.org/Community/Forums/Feedback/Shared%20Documents/Six%20Steps%20to%20Community%20Success.pdf
  • 47. Share Documents Folders have been set up for the Sub-Groups
  • 48. Retail Agent Sub-group The documentation is posted for download by the participants of this community.
  • 49. E and S Carriers Sub-group The documentation is posted for download by the participants of this community.
  • 50. Lloyds Sub-group The documentation is posted for download by the participants of this community.
  • 51. E&S Joint Working Group Thank You For Your Time! Vendor Panel at 11:00am