Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your...

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Transcript of Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your...

Page 1: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 2: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Ernst Veen

2source4

Wat is de gave kant van de GDPR

#gdprmasterclass

Page 3: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 4: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 5: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Digital transformation & AI

Page 6: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Digital transformation & AI

Page 7: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Digital transformation & AI

Page 8: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Digital transformation & AI

Page 9: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Engage your customer

in powerful new ways

Empower employees

through customer insights

Optimize supply chain

and production operations

Transform service

and products

What are the

overs for part

2108?

What’s the first

pass yield?

Customer Data

Customer Data

!

Customer Site

Repair StatusRepair Status

Customer Site

Page 10: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Empower care teams

Optimize clinical operations

Transform the care continuum

Engage patients in their health

EMERGENCY

OUTPATIENT

CLINIC

Pharmacy

Policy Audit

SECURITY &

COMPLIANCE

ENHANCEMENT

SECURITY &

COMPLIANCE

ENHANCEMENT

Policy Audit

EMPOWERED CARE

COORDINATION

Treatment Plan

TRANSFORMED CARE

CONTINUUM

TRANSFORMED CARE

CONTINUUM

EMPOWERED CARE

COORDINATION

PATIENT

ENGAGEMENT

PATIENT

ENGAGEMENT

TRANSFORMED CARE

CONTINUUM

Treatment Plan

Enhance security and compliance

OPERATIONS

OPTIMIZATION

OPERATIONS

OPTIMIZATION

Page 11: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Delight your customers with personalized experiences

Empower your workforce to provide differentiated customer experiences

Transform your products and services

Optimize your supply chain with intelligent operations

Shoe style XYZ

In-stock at Modern Store!

BUY NOW SHOPSIMILAR

CHAT

Digital assistant

Product expert alertIt looks like Jane might need help

CUSTOMERHISTORY

Women’s Clothing

Intelligent Customer Service

Shoe style XYZ

In-stock at Modern Store!

BUY NOW SHOPSIMILAR

CHAT

Digital assistant

Shoe style XYZ

In-stock at Modern Store!

BUY NOW SHOPSIMILAR

CHAT

Digital assistant

Product expert alertIt looks like Jane might need help

CUSTOMERHISTORY

Women’s Clothing

Intelligent Customer Service

Proposed production based on forecasted trends

High-performing attributes

Blue

Leather

Cross-

body

Recommendation: More blue, leather, and cross-body styles

Demand forecasting

1 2 3 4 5 6 7

Green clutc

Floral hand

Leather cro

Cross-body

Demand forecasting

Blue

Leather

Cross-

body

Recommendation: More blue, leather, and cross-body styles

Page 12: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 13: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 14: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

See all your data in a single pane of glass

146.03K145.84K145.96K146.06K 40.08K38.84K39.99K40.33K

Page 15: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Ask questions of your data

Page 16: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Visualize your data in new ways

Page 17: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Looking forward now, instead backwards

Page 18: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and

Reduced food waste by 30%

Page 19: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 20: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and
Page 21: Ernst Veen - 2source4€¦ · Delight your customers with personalized experiences Empower your workforce to provide differentiated customer experiences Transform your products and