Erik Torres 23 Parr Drive

Lake Ronkonkoma, NY 11779 Home Phone: 631­648­4950 Cell Phone: 631­741­4635

E­Mail: evtorres80@gmail.com Summary : Decisive, action oriented, results focused professional with 16 years of Warehousing/Logistics and Customer Service experience. In­depth knowledge of all Warehouse, General Maintenance and Customer Service operations at all levels. Demonstrated proficiency in team building and customer service. Completed daily work to ensure overall achievement of company objectives. Carried out daily responsibilities in accordance with the organization's policies and applicable laws. Responsibilities included shipping, receiving, picking, general maintenance and customer service. Employment :

Festo Corporation Hauppauge, New York 11788 May 2010 – February 2016 RSC Lead Operator

• Responsible for all aspects of warehousing, picking, packing, receiving, inventory control

• Responsible for Production Work Orders on a daily basis

• Experienced with small parcel carriers (UPS, Fed Ex, DHL, LTL carriers such as YRC, Fed Ex Freight, UPS Freight)

• Instrumental in the growth of the company via teamwork

• Helped in achieving monthly and yearly KPI’s

• Achieved 99% outbound delivery reliability for our customers

• Follow all ISO 9001/14001 procedures

• Kept quality at a PPM rate of 920 beating KPI target of 1350 for the year 2015

• Maintained receiving, warehousing and distribution operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedure

• Controlled inventory levels by conducting physical counts; adjustment and reconciling with data storage system

• Completed warehouse operational requirements by assisting employees around me

• Contributed to overall Management goals by accomplishing specific objectives, thereby contributing to reaching the company sales and profit goal year to year

Turnpike Appliance Bay Shore, New York August 2001 ­ June 2009 Warehouse Manager, Receiving, Inventory Control, Customer Service Gurwin Nursing Home Commack, New York January 1998 ­ August 2001 Housekeeper, Maintenance Education : Bay Shore High School, Bay Shore, New York September 1994 ­ June 1998

Workshops : Festo Leadership Workshop ­ January 2014 to April 2014

Certified Fork Lift Operator ­ August 2001 Certified Safety Course in Warehousing ­ August 2001

Volunteer Work : FIRST Robotics Competition Computer Skills : Microsoft Office, SAP, SAP­EWM, RF Terminals

References : Excellent references can be provided upon the establishment of a mutual interest