Erika-Palafox Resume
3
ERIKA PALAFOX ADMINISTRATIVE PROFESSIONAL [email protected] 650-518-2656 East Palo Alto, CA 94303 An experienced administrative professional skilled at multi-tasking, streamlining operating procedures, and effectively managing office operations. Self-motivated, quick to adapt, and eager to join a team of professionals in a community-minded organization with room for growth and development. Fluent in English and Spanish. Human Resources Recruiting Corporate Event Planning Expense Reports Electronic Records Management Information Systems Office Management Calendar Administration Vendor Account Management Customer Service Insurance Prior Authorizations Travel Planning Accounting & Budget Preparations Data Management Reports and Correspondence Microsoft and Google Office PROFESSIONAL EXPERIENCE PALO ALTO STAFFING (Applied Micro) Palo Alto, CA 6/2015 – 12/2016 EXECUTIVE ASSISTANT/RECEPTIONIST Oversee front desk operations, manage supply inventory, coordinate services with vendors, complete special research projects, and compile sales reports. Assist Human Resources department with open enrollment by ensuring all employee records are kept current. Organize travel arrangements, expense reports, and visa requirements in a timely and accurate manner. Coordinate corporate events, lunches, and meetings including scheduling, conference room maintenance, and catering and audiovisual requests. KEY ACCOMPLISHMENTS: Play a key role in coordinating new hires, including coordination with external staffing agencies and scheduling interviews. OFFICE TEAM (Open Space Trust, Polaris Wireless, WSO2, California Imaging) Palo Alto & Mountain View, CA 1/2014 – 6/2015 EXECUTIVE ADMINISTRATIVE ASSISTANT/OFFICE MANAGER/PRIOR AUTHORIZATION COORDINATOR Supervised front desk operations including reception, telephone management, ordering office supplies, scheduling building maintenance, managing equipment repairs, and maintaining an up-to-date organizational chart. Assisted with marketing events, coordinated monthly company retreats, and scheduled meetings, international travel, and domestic travel including itineraries and visa documents.
-
Upload
erika-palafox -
Category
Documents
-
view
38 -
download
4
Transcript of Erika-Palafox Resume
ERIKA PALAFOX ADMINISTRATIVE [email protected] 650-518-2656 East Palo Alto, CA 94303
An experienced administrative professional skilled at multi-tasking, streamlining operating procedures, and effectively managing office operations. Self-motivated, quick to adapt, and eager to join a team of professionals in a community-minded organization with room for growth and development. Fluent in English and Spanish.
Human Resources RecruitingCorporate Event PlanningExpense ReportsElectronic Records
ManagementInformation Systems
Office ManagementCalendar AdministrationVendor Account
ManagementCustomer ServiceInsurance Prior
Authorizations
Travel PlanningAccounting & Budget
PreparationsData ManagementReports and CorrespondenceMicrosoft and Google Office
PROFESSIONAL EXPERIENCE
PALO ALTO STAFFING (Applied Micro) Palo Alto, CA 6/2015 – 12/2016EXECUTIVE ASSISTANT/RECEPTIONIST
Oversee front desk operations, manage supply inventory, coordinate services with vendors, complete special research projects, and compile sales reports. Assist Human Resources department with open enrollment by ensuring all employee records are kept current. Organize travel arrangements, expense reports, and visa requirements in a timely and accurate manner. Coordinate corporate events, lunches, and meetings including scheduling, conference room maintenance, and catering and audiovisual requests. KEY ACCOMPLISHMENTS:Play a key role in coordinating new hires, including coordination with external staffing agencies
and scheduling interviews.
OFFICE TEAM (Open Space Trust, Polaris Wireless, WSO2, California Imaging) Palo Alto & Mountain View, CA 1/2014 – 6/2015
EXECUTIVE ADMINISTRATIVE ASSISTANT/OFFICE MANAGER/PRIOR AUTHORIZATION COORDINATOR
Supervised front desk operations including reception, telephone management, ordering office supplies, scheduling building maintenance, managing equipment repairs, and maintaining an up-to-date organizational chart. Assisted with marketing events, coordinated monthly company retreats, and scheduled meetings, international travel, and domestic travel including itineraries and visa documents. Supported staff with special projects as assigned, including statistical reports, and prior authorizations for medical procedures. Supported Annual Giving team by producing written communications, overseeing event logistics, assisting with prospect research, gift tracking, and proofreading copy for written and digital communications. Assisted with on-boarding and off-boarding of contractors and employees.KEY ACCOMPLISHMENTS:Streamlined office operations by developing a filing system that ensured easy access to critical
information.
ERIKA PALAFOXPage Two
Created new Employee Benefits Handbook and employee handouts outlining company policies and procedures.
Developed critical reports tracking monthly accruals and annual budgets.
…continued
CITY OF EAST PALO ALTO Palo Alto, CA 1/2013 – 1/2014OFFICE ASSISTANT
Provided excellent customer service to guests, vendors, and clients while assisting Council Members, City Manager, and Assistant City Manager with tasks as requested. Scheduled meetings, supported special city projects, performed data entry, maintained a complex filing system, supervised record keeping, and sorted and distributed mail. KEY ACCOMPLISHMENTS:Played an integral role in annual volunteer events by coordinating efforts of local organizations.Chosen to assist with human resources administration including recruitment, employee benefit
programs, employee development, workers’ compensation, and employee relations.
ONLINE TECHNICAL SERVICES Palo Alto, CA 1/2011 – 9/2011PATIENT AND AUTHORIZATION MEDICAL ASSISTANT COORDINATOR
Ensured client satisfaction while assisting with patient intake processing, rooming patients, taking vitals, scheduling appointments, and supporting medical procedures. Managed electronic documents, kept insurance data up to date, submitted prior authorizations to insurance companies, and coordinated laboratory results.
MENLO MEDICAL CLINIC Menlo Park, CA 9/2009 – 11/2010PATIENT REPRESENTATIVE MEDICAL ASSISTANT/PROCEDURES SCHEDULER
Provided exceptional customer service while registering patients, scheduling appointments and procedures, performing medical preparations, and providing pre- and post-operative instructions to patients. Completed data entry tasks including patient information and refill requests. Verified insurance coverage and obtained procedure approvals from insurance companies.
EDUCATION & TRAININGBachelor of Business Administration
DEVRY UNIVERSITY | Anticipated 2018Associate of Science, Computer and Information Sciences and Support Services
DEVRY UNIVERSITY
CPR/First Aid, American Heart Association Boston Reed Medical Assistant Certificate, 2016
