Ergonomics and Human Factors - November 2010

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Human-Computer Interaction ..........................3

Product Design ................................................8

Work Design ..................................................12

Cognitive Engineering & Decision Making......15

Ergonomics & Psychology ..............................17

Human Performance Modeling ......................18

Safety ............................................................21

Advances in Human Factors and Ergonomics Series ..........................................25

Page 3

3Human-Computer Interaction

For more information and complete contents, visit www.crcpress.com

Coming Soon!PracticalSpeech UserInterfaceDesignJames R. LewisSeries: Human Factors andErgonomics

Although speech is the most natural form ofcommunication between humans, using speechto communicate with machines is anything butnatural. Drawing from psychology, human-com-puter interaction, linguistics, and communica-tion theory, this book provides a comprehensiveyet concise survey of practical speech user inter-face design. The text presents research and prac-tice-based guidance for the development ofusable speech user interfaces, such as the inter-active voice response applications designed toprovide phone-based call routing and self-ser-vice. The author, a leading human factors engi-neer, covers both high- and low-level decisionsand also includes VoiceXML code examples.

Focuses on practical speech user interfacedesign for IVR applications

Includes design guidance based on a reviewof human factors and current marketingresearch literature

Explores new ways to approach speech useinterface design

Presents basic background in speechrecognition, speech production, and speechbiometrics

Reviews research in areas useful for makingthe transition from standard human factorsengineering to SUI design

Provides an extended exercise of prototypingspeech application

Contains a list of resources for monitoringfuture developments in SUI research anddesign practices

Contents: Introduction. The Importance ofSpeech User Interface (SUI) Design. DesignMethodology. Getting Started: High LevelDecisions. Getting Specific: Low-Level DesignDecisions. Final Words. References. Appendix A:From "Hello World" to "The Planets." AppendixB: Hello World Version 4b.

Catalog no. K10812, December 2010, c. 352 pp.ISBN: 978-1-4398-1584-7, $89.95 / 57.99

New!

Human-ComputerInteraction and OperatorsPerformanceOptimizing WorkDesign with Activity TheoryEdited by

Gregory Z. BednyInstitute for Advanced Systems Engineering, University ofCentral Florida, Orlando, USA

Waldemar KarwowskiUniversity of Central Florida, Orlando, USA

A collection of works authored by leading scientistsfrom the U.S. and Russia, this resource describesapplied and systemic-structural activity theory as itis used to study human-computer interaction, avi-ation, design, and training. Important from a the-oretical and practical perspective, the bookdescribes new analytical and experimental meth-ods in the study of human work.The book facilitates the exchange of ideasbetween scientists working in ergonomics, humanfactors, human-computer interaction, industrial/organizational psychology, economics, manage-ment training, and other related areas. Drawingon their theoretical perspectives, the authors pro-vide a comparative analysis of the various schoolsworking in activity theory and a new approach tothe study of human work derived from appliedand systemic-structural activity theory. They coverspecial topics such as functional analysis of atten-tion and classification of professions developed uti-lizing applied activity theory methods. In additionthe book presents comparative analysis of workactivity theory and applications.Representing the next significant step in the devel-opment of applied and systemic-structural activitytheory, the book offers a balanced picture of the-oretical and applied issues in the study of humanwork from general, applied, and systemic-structur-al activity theory points of view. It provides state-of-the art information and emphasizes its applica-tion to the study of human work while interactingwith advanced technology.Contents: Activity Theory in StudyingPerformance. HumanComputer Interaction.Evaluation of Computer UsersPsychophysiological Functional State. WorkActivity in Aviation. Special Topics in the Studyof Human Work from the Activity TheoryPerspective. Index.

Catalog no. K11640, August 2010, 461 pp.ISBN: 978-1-4398-3626-2, $89.95 / 57.99

4 Save 15% when you order online at www.crcpress.com

Human-Computer Interaction

New!

Usability ofComplexInformationSystemsEvaluation of User InteractionEdited by

Michael AlbersEast Carolina University, Greenville, USA

Brian Still

An exploration of cutting-edge approaches forevaluating the usability of complex user interac-tion, this book focuses on improving design andcommunicating content to the end user. It con-tinues the conversation about the evolution ofusability, asking how we can design and evalu-ate these complex systems and the complexwork they support. It describes and analyzesapproaches to teaching, testing, analyzing, ormanaging usability studiesapproaches thatinvolve technical communicators making novelcontributions to how we think about and evalu-ate increasingly complex systems. The bookcontains case studies on different types of com-plexity, including:

A complex work environment, requiring collaboration among different people or agoal sustained over time, and often in theface of distractions, interruptions, andplanned pauses

A complex information context, one with no single answer, where the data changesdynamically or where the best answer mayrely on other aspects of a fluid environment

A complex technology, in which people usemany different applications in their work and collaboration

A complex topic, requiring advanced technical or domain knowledge

Even systems that seem simple are, in fact, com-plex. The shopping interface for an e-commercesystem may not be complex, but the databases,business processes, and logistics behind it cer-tainly are. The examination of different aspectsof designing and analyzing complexity present-ed in this book brings you a step further indeveloping a deeper understanding of what ittakes to make complex systems work.

Catalog no. K11423, October 2010, 399 pp.ISBN: 978-1-4398-2894-6, $79.95 / 49.99

ContentPreparationGuidelines forthe Web andInformationAppliancesCross-CulturalComparisonsHuafei Liao, Yinni Guo, April Savoy, andGavriel SalvendyUnlike previous publications in usability, whichhave predominantly concentrated on how topresent information, this book focuses on whatinformation should be presented. It providesoperational tools to effectively prepare the con-tent in a way that allows users to make good deci-sions regarding the purchase of goods and servic-es and to obtain information on items of interest.A cross-cultural comparison and fundamentalreview of the theory, the book also addresses theimpact of culture on content usability.

Catalog no. 6777X, January 2010, 192 pp.ISBN: 978-1-4200-6777-4, $79.95 / 49.99

New!

Human-ComputerEtiquetteCultural Expectationsand the DesignImplications TheyPlace on Computersand TechnologyEdited by

Caroline C. HayesUniversity of Minnesota, Minneapolis, USA

Christopher A. MillerSmart Information Flow Technologies, Minneapolis,Minnesota,USA

Written by a panel of experts, this edited collec-tion explores a wide range of issues pertaining tohow computers evoke human social expecta-tions. The book illustrates how socially accept-able conventions can strongly impact the effec-tiveness of human-computer interactions andhow to consider such norms in the design ofhuman-computer interfaces. Providing a com-plete introduction to the design of socialresponses to computers, the text emphasizessocial norms in the development process.

Catalog no. AU6945, December 2010, c. 336 pp.ISBN: 978-1-4200-6945-7, $79.95 / 49.99



Web WisdomHow To Evaluate andCreate InformationQuality on the Web,Second EditionMarsha Ann TateThe Pennsylvania StateUniversity, University Park, USA

Designed for quick and easy reference, everychapter of this popular research tool is updatedand augmented to reflect the Internets growingsophistication. Equally valuable to webresearchers and web page authors, the bookuses page captures to explain how to optimizesearches. It offers an expanded discussionaround rights and intellectual property pertain-ing to the web, examines the growing use ofmulti-media, and looks at the challengesbrought on by user-generated material.

Catalog no. 73206, January 2010, 168 pp.Soft Cover, ISBN: 978-1-4200-7320-1$34.95 / 22.99

New!

EnablingContext-AwareWeb ServicesMethods,Architectures, andTechnologiesEdited by

Quan Z. Sheng and Jian YuUniversity of Adelaide, Australia

Schahram DustdarVienna University of Technology, Austria

This groundbreaking work translates pioneeringconcepts into practical information on the latestadvances in Context-Aware Web Services, ie.mobile Internet applications that can read geo-graphical locations and adjust output according-ly. It offers a comprehensive and systematictreatment of methodologies, along with variousways to model services to specifications. It dis-cusses architectures including infrastructures,frameworks and standards, technologies such assemantic web, database usage, and artificialintelligence. It provides useful case studies, andincludes relevant datasets and replicable evalua-tion testbeds.

Catalog no. K10493, May 2010, 558 pp.ISBN: 978-1-4398-0985-3, $109.95 / 66.99

Smart ClothingTechnology andApplicationsEdited by

Gilsoo ChoYonsei University, Seoul, South Korea

This book covers smart clothing technology andapplications such as textile-based keypads,transmission lines, sensors, and actuators. Thechapters address usability aspects and detail theevolving and increasingly wide-ranging applica-tions related to fields such as information,healthcare, and entertainment. Smart clothingtechnology topics addressed in the book includeinterface, communication, energy supply, datamanagement, processors, and actuators. It alsodiscusses packaging and interconnection, shapememory alloy, and design and modeling of elec-tronic textile applications.

Catalog no. 88521, January 2010, 287 pp.ISBN: 978-1-4200-8852-6, $89.95 / 57.99

The UniversalAccessHandbookEdited by

ConstantineStephanidisFoundation for Research &Technology Hellas, Institute ofComputer Science, Crete, Greeceand University of Crete,Department of Computer Science, Crete, Greece

Written by leading international authorities fromacademic, research, and industrial organizationsand non-market institutions, this book provides acomprehensive and multidisciplinary overview ofthe field. It discusses how to systematically applyuniversal design principles to information tech-nologies. It presents the historical roots of univer-sal access through the progressive discussion ofcomplementary approaches to the accessibilityof interactive applications and services.Reviewing recent perspectives and trends, thetext also includes examples, case studies, andbest practices in emerging applications.

Catalog no. ER628X, 2009, 1034 pp.ISBN: 978-0-8058-6280-5, $149.95 / 95.00


Human-Computer Interaction

Human-ComputerInteractionFundamentalsEdited by

Andrew SearsUMBC, Baltimore Department of Information, USA

Julie A. JackoIn sixteen highly focused chapters, this bookputs the spotlight on the fundamental issuesinvolved in the technology of human-computerinteractions as well as the users themselves. Itemphasizes emerging topics such as sensorbased interactions, tangible interfaces, aug-mented cognition, cognition under stress, ubiq-uitous and wearable computing, and privacyand security. It puts the spotlight not only on thefundamental issues involved in the technologyof human-computer interactions and but also onthe users themselves.

Catalog no. 88815, 2009, 350 pp.ISBN: 978-1-4200-8881-6, $89.95 / 54.99

Human-ComputerInteractionDesigning for DiverseUsers and DomainsEdited by


Julie A. JackoWhile human-computer interaction may haveemerged from within computing, significantcontributions have come from a variety of fieldsincluding industrial engineering, psychology,education, and graphic design. This volumeexplores designing for users as such as children,older adults, and individuals with physical, cog-nitive, visual, and hearing impairments. It alsodiscusses HCI in the context of specific domainsincluding healthcare, games, and the aerospaceindustry. Topics include the role of gender inHCI, information technology and older adults,motor vehicle driver interfaces, and user-cen-tered design in games.


Human-ComputerInteractionDevelopment ProcessEdited by


Julie A. Jacko

Hailed on first publication as a compendium offoundational principles and cutting-edge research,The Human-Computer Interaction Handbook hasbecome the gold standard reference in this field.Derived from select chapters of this groundbreak-ing resource, Human-Computer Interaction: TheDevelopment Practice addresses requirementsspecification, design and development, and test-ing and evaluation activities. It also covers taskanalysis, contextual design, personas, scenario-based design, participatory design, and a varietyof evaluation techniques including usability test-ing, inspection-based and model-based evalua-tion, and survey design.


Human-ComputerInteractionDesign Issues,Solutions, andApplicationsEdited by


Julie A. JackoDerived from select chapters of The Human-Computer Interaction Handbook, Human-Computer Interaction: Design Issues, Solutions,and Applications focuses on HCI from a privacy,security, and trust perspective. Under the aegisof Andrew Sears and Julie Jacko, expert practi-tioners address the myriad issues involved whendesigning the interactions between users andcomputing technologies. As expected in a bookthat begins by pondering "Why we should thinkbefore doing", you get an interdisciplinaryresource that explores the relationship betweenpeople and technology.




New!

Introduction to ContextualProcessingTheory andApplications

Gregory Vert, S. Sitharama Iyengar,and Vir V. PhohaLouisiana Tech University, Ruston, USA

This seminal work provides a comprehensivemodel for constructing a contextually basedprocessing system that can support advancedsemantic web and cloud computing capabilitiesat a global scale. It explores the components ofthis system, the interactions of the components,key mathematical foundations behind themodel, and new concepts necessary for operat-ing the system. The book also describes numer-ous cutting-edge applications and researchdirections of contextual processing and offersnovel methods for addressing the producer-con-sumer problem.

Catalog no. K11563, November 2010, 284 pp.ISBN: 978-1-4398-3468-8, $99.95 / 63.99

Context-AwareComputing andSelf-ManagingSystemsEdited by

Waltenegus DargieTechnische Universitat, Dresden, Germany

Through various examples this book shows howcontext-aware computing can be used in manyself-managing systems, including devices, appli-cations, middleware, and networks. It enablesresearchers of context-aware computing toidentify potential applications in the area ofautonomous computing. The text also supportsresearchers of autonomous computing in defin-ing, modeling, and capturing dynamic aspectsof self-managing systems. The expert contribu-tors identify context-aware aspects inautonomous systems, describe the essentials ofself-managing systems, and present a higher-level vision of future large-scale networks.

Catalog no. C7771, 2009, 405 pp.ISBN: 978-1-4200-7771-1, $99.95 / 60.99

SocialComputing and VirtualCommunitiesEdited by

Panayiotis ZaphirisCyprus University of Technology,Lemesos, Cyprus

Chee Siang AngUniversity of Kent, Canterbury, UK

Presented from a user's perspective, this bookexplores the diverse application areas of socialcomputing and online communities. A signifi-cant portion of the text focuses on real-worldcase studies in which user behaviors, socialmechanisms, and technological issues are inves-tigated. Drawing from computer science, infor-mation systems, and social science, the booktakes a multidisciplinary approach to evaluatevirtual communities. It is useful for those whoconstruct, moderate, and maintain online com-munities.

Catalog no. C9042, January 2010, 303 pp.ISBN: 978-1-4200-9042-0, $79.95 / 49.99

UbiquitousComputingFundamentalsEdited by

John KrummMicrosoft Corporation, Redmond, Washington, USA

" a must-read text that an essential referenceto researchers and those who want to learn moreabout this evolving field."

Professor Gregory D. Abowd, Georgia Institute of Technology

Written by top experts from industry and acade-mia, this book provides a comprehensive andwell-organized overview of ubiquitous systemsdesign and deployment. It covers everythingfrom the application of quantitative methods toubiquitous systems software and provides a clearvision of what our daily lives will look like in theage of ubiquitous computing.



Product Design

New!

InnovativeSolutionsWhat Designers Need to Know forToday's EmergingMarketsEdited by

Apala Lahiri Chavan and Girish V. Prabhu

Expanding into emerging markets brings with ita specific set of challenges for designing prod-ucts and services. Not only do cultural differ-ences play a role in what, how, and why cus-tomers behave the way they do, but existingtechnologies, distribution channels, and thewants and needs of consumers become addi-tional challenges when establishing markets inthe developing world. Innovative Solutions:What Designers Need to Know for Today'sEmerging Markets describes the landscape ofthese new markets and discusses research anddesign methodologies tailored to them.Local designers and researchers offer insightdirectly from the depths of India, China, andother parts of the world. They examine userresearch methods in underserved communities,new tools such as ecosystems mapping to definethe elements impacting innovation and designdecisions, and methodologies to develop solu-tion spaces based on the output from userresearch studies. The book then presents real-lifeexamples through case studies and interviews.The case studies draw not only from the authorswork with clients such as HP Labs, Nokia, Haier,Philips, Intel, and A Piece of Pie, but also fromuser experience and the results of innovationresearch across the globe. A fascinating perspective of the users andecosystems in emerging nations, the book pro-vides deeper insights on how a user-centeredinnovation and design approach has beenapplied in practical settings. Examining the chal-lenges of innovating and designing for emerg-ing markets, it incorporates research and prac-tice to explore new ways of uncovering the rich-es and opportunities in innovation and designfor emerging markets.

Catalog no. K10523, August 2010, 260 pp.ISBN: 978-1-4398-1049-1, $89.95 / 57.99

New!

Handbook ofHuman Factorsin MedicalDevice DesignEdited by

Matthew Bret WeingerVanderbilt University, Nashville,Tennessee, USA

Michael E. WiklundWiklund Research & Design, Inc., Concord, Massachusetts, USA

Daryle Jean Gardner-BonneauPrincipal, Bonneau and Associates, Portage, Michigan, USA

This book provides a convenient source ofauthoritative information to support evidence-based design and evaluation of medical deviceuser interfaces. Applying rigorous human factorsengineering principles, it offers guidance onuser-centric design supported by discussions ofdesign issues, case studies, and examples. The book covers fundamental topics such asaligning the interactive nature of medicaldevices to expected-use environments rangingfrom hospitals and ambulances to patientshomes. It draws on anthropometric and biome-chanical data to ensure that designs match theintended users bodies and physical abilities andconducts usability tests and other evaluations toensure devices perform as intended. It thenfocuses on applied design issues, offering guid-ance on the design of specific types of devicesand designing devices for particular use environ-ments. Adapted in part from established designstandards and conventions, the design guidancepresented in this work distills professional judg-ment extracted from the contributing authorsyears of experience in applied analysis anddesign. Written in true handbook style, each chapterstands alone and includes tables, illustrations,and cross references, allowing you to quicklyfind the exact information you need. Most chap-ters begin with a general introduction to theselected topic, followed by the presentation ofgeneral and special design considerations andthen specific, numbered design guidelines. Thebook not only focuses on the human factorsissues that arise when developing medicaldevices, it supplies the necessary guidance toresolve them.

Catalog no. ER562X, November 2010, c. 814 pp.ISBN: 978-0-8058-5627-9, $129.95 / 82.00

9Product Design


New!

KanseiEngineeringEdited by

Mitsuo Nagamachi

Buy the set and save!

MAC or PC? Kindle or SonyeReader? Analog, iPhone,or Blackberry? Customers often find it hard todistinguish between products due to functionalequivalency. They will, therefore, base their deci-sions on subjective factors. A powerful consumeroriented technology for product development,Kansei or Affective engineering translates cus-tomer's feelings into concrete product parame-ters. Developed in the early 1970s in Japan, andnow popular among Japanese companies, themethod spread to the US in the middle of the90s. However, cultural differences may have pre-vented the method to reach its whole potential.

Features

Discusses how to use the Kansei Engineeringprocess to reach a good design

Includes several statistical methodologies Shows how this new methodology relates to

product quality control management Covers applications of rough sets models into

Kansei data Explains real product development from the

view point of Kansei Engineering

Written by, Mitsuo Nagamachi, the founder ofthe technology, this two-volume set, KanseiEngineering, provides the background and his-tory of Kansei Engineering and demonstrateshow to use it in each stage. It describes how tosurvey consumer feeling by psychological and orpsycho-physiological measurement; and then,analyze the survey data using statistical tech-niques; finally, transfer the analyzed data todesign domain through engineering and tech-nology. About Mitsuo Nagamachi: The founder of KanseiEngineering, Dr. Mitsuo Nagamachi, ProfessorEmeritus at Hiroshima University, Japan and thePresident of the International Kansei DesignInstitute, has created more than forty new kanseiproducts from cars, construction machines, homeappliances, cosmetics, and bridges.

Catalog no. K11168, September 2010, 488 pp.Soft Cover, ISBN: 978-1-4398-2262-3$119.95 / 76.99

Kansei/AffectiveEngineeringEdited by

Mitsuo NagamachiA guided tour through the each stage of theprocess, this book explores how to applyKansei/Affective Engineering. It describes thepsychological survey and psycho-physiologicalmeasurement of consumer feelings and the mul-tivariate statistical analysis of this survey data.The author details the Expert system, neural net-works, GA, and other methods that are relevantto support the designer's decision or the cus-tomer's choice. The text includes applied exam-ples in areas such as automotive, home electrics,appliances, cosmetics, packaging, and e-com-merce.


Innovations of KanseiEngineeringMitsuo Nagamachi andAnitawati Mohd LokmanSeries: Industrial Innovation

This book elucidates Kansei Engineering anddefines the technology, methods, and the devel-opmental process related to designing a prod-uct. Using this innovative technique, readers canturn their vision into a shape that can then betransformed into something that can be readilyused by the consumer. The text details how toconstruct the intelligent computer system tosupport new product development using theneural network model and fuzzy logic. It alsoaddresses product quality control managementand presents statistical methods of design.


Also Available asIndividual Volumes:


Product Design

Design ofBiomedicalDevices andSystemsSecond EditionPaul KingVanderbilt University, Nashville,Tennessee, USA

Richard C. FriesBaxter Healthcare,Round Lake, Illinois, USA

The second edition of a bestseller, this book pro-vides a comprehensive overview of biomedicaldevice and system design including topicsrelated to databases, process analysis, anddevice improvement from a strong designperspective. It covers all aspects of design thatmust be considered for complex biomedicalprojects. This edition features information ondevice definition and reliability, as well as testingand hardware verification. Each chapter hasbeen updated to reflect advances in the field.


DesignEngineeringA Manual forEnhanced CreativityW. Ernst EderProfessor Emeritus, RoyalMilitary College of Canada,Kingston, Ontario

Stanislav HosnedlUniversity of West Bohemia,Pilsen, Czech Republic

This book provides a comprehensive and coher-ent guide to innovative design engineering.Based on more than 25 years of industrial expe-rience, the authors explore the progressive devel-opment of a product through the various stagesof modeling, from abstract theory to concreteapplication. They present a pioneering method-ology based on a theory of transformationprocesses, tangible products, and a coordinatedtheory of design processes. The text features sev-eral case examples of practical engineering prod-ucts that demonstrate how to implement themethodology in real-world practice.


New!

Introduction to DesignEngineeringSystematic Creativityand ManagementW. Ernst EderProfessor Emeritus, RoyalMilitary College of Canada,Kingston, Ontario

Stanislav HosnedlUniversity of West Bohemia, Pilsen, Czech Republic

Designing engineering products requires a rangeof information, know-how, experience, and engi-neering analysis. This book presents methods forapplying systematic and methodical conceptual-ization to abstract models of engineering sys-tems. It incorporates new insights, surveys infor-mation about systematic, methodical, and intu-itive design engineering and progressive productdevelopment. While of great interest to top-levelmanagers and chief engineering designers, thisbook serves the needs of engineering students byproviding practical approaches in addition tohelping the reader better undrestand the role ofengineering in society.

Catalog no. K10883, April 2010, 417 pp.ISBN: 978-0-415-55557-9, $89.95 / 57.99

Designing forOlder AdultsPrinciples andCreative HumanFactors Approaches,Second EditionArthur D. Fisk, Wendy A. Rogers, Neil Charness, Sara J. Czaja, and Joseph Sharit

The first edition of this resource broke ground asa primer on designing for older adults. In thesecond edition, the authors have revised andupdated each of the original chapters,rearranged some of them for a more naturalflow, added a new section of tutorials, and pro-vided updated recommended readings. Themultidisciplinary author team translates a vastarray of academic literature into guidelinesstrongly grounded in science. They discuss therole the field of human factors plays in creatingtechnology that is effective and safe to use.


11For more information and complete contents, visit www.crcpress.com

Product Design

Human FactorsIssues inHandgun Safetyand ForensicsHal W. HendrickCastle Pines Village, Colorado, USA

Paul ParadisColorado Springs, Colorado, USA

Richard J. HornickHornick & Associates, Dana Point, California, USA

Packed with case examples, this book providesan overview of the human factors that may playa role in unintentional shooting incidents. Itdetails the components and mechanics of hand-guns and ammunition to reveal safety problemsin current designs. The authors stress the impor-tance of safety training, evaluate various safetytraining programs, and make suggestions forimprovement. The book concludes by applyingthe previous topics to forensic and investigativesettings and providing advice for expert witness-es. It comes with an accompanying DVD withhundreds of color photos.


Universal andAccessibleDesign forProducts,Services, andProcessesRobert F. ErlandsonWayne State University, Detroit, Michigan, USA

"I strongly recommend this text as a supplement toyour normal design text, no matter what yourengineering field is. "

In IEEE Engineering inMedicine and Biology Magazine

Using clear, approachable examples, this manualdefines and differentiates accessible versus uni-versal design, and explores their relationship in abroad societal and global context. It focuses onaccessible design, including legal mandates, andguidelines from U.S. regulatory and resourceagencies. Providing strategies, examples, andapplications, it presents universal design princi-ples and explores the expanding conceptualiza-tion of universal design.


Ergonomicsfor ChildrenDesigning productsand places for toddler to teensEdited by

Rani LuederHumanics ErgoSystems, Inc.,Encino, California

Valerie J. Berg RiceGeneral Ergonomics, University City, Texas, USA

"... an extremely valuable resource for anyone con-cerned with design of safe systems for humans ingeneral, but explicitly so for children."

Richard J. Hornick, Ph.D., CPE, Past President of theHuman Factors and Ergonomics Society

" Designers of classrooms, playgrounds, muse-ums, and products for children must read thisbook. "

Stover Snook, PhD, CPE

" belongs on the bookshelf of every designer,ergonomist, and engineer who develops productsand environments used by people."

Steven Casey, President of Ergonomic Systems Design, Inc

Catalog no. TF1640, 2008, 984 pp.ISBN: 978-0-415-30474-0, $104.95 / 66.99

Introduction toHuman Factorsand Ergonomicsfor EngineersMark R. LehtoPurdue University, Indiana, USA

Jim BuckUniversity of Iowa, USA

Emphasizing customer oriented design andoperation, this book explores the behavioral,physical, and mathematical foundations of thediscipline and how to apply them to improvethe human, societal, and economic well being ofsystems and organizations. The book providesvaluable tools for human centered design andoperation of equipment, work place, and organ-izations to optimize performance, satisfaction,and effectiveness. Covering physical and cogni-tive ergonomics, the book discusses safe, effec-tive, enjoyable, and productive design of prod-ucts and services that require interactionbetween humans and the environment.

Catalog no. ER9135, 2008, 1000 pp.ISBN: 978-0-8058-5308-7, $99.95 / 66.99


Work Design

Ergonomics inDevelopingRegionsNeeds andApplicationsEdited by

Patricia A. ScottRhodes University,Grahamstown, South Africa

With a panel of authors that reflects the multidis-ciplinary nature of the field, this book chroniclesthe nuances of differences in aim, practice, andoutcome when ergonomists tackle developingworld problems from a developing world per-spective. It includes sections on distinctive situa-tions and requirements in developing areas andthe consequences of not addressing these needseffectively. The chapters provide modified solu-tions and delineate the difficulties of establishingergonomics, providing general concepts andspecific applications to diverse industries. It cov-ers links to safety and occupational health andeconomic costs and benefits.


Human Factorsin the Designand Evaluationof CentralControl RoomOperationsNeville A. StantonUniversity of Southampton, UK

Paul SalmonMonash University, Australia

Daniel JenkinsSociotechnic Solutions, Ltd. St Albans, UK

Guy Walker

"... a fantastic book that shows what it takes toensure support staff work and operate together, ina formal and efficient manner of value to any-one involved in operations, those who will find themost value are those charged with the manage-ment and operations or large groups or opera-tions. If they have management support to deploythe formal methods detailed in the book, they willfind that they can create significantly higher levelsof customer and end-user satisfaction."

--Ben Rothke, writing on slapshot.org

Catalog no. K10495, January 2010, 446 pp.ISBN: 978-1-4398-0991-4, $129.95 / 67.99

Bullying andHarassment inthe WorkplaceDevelopments inTheory, Research,and Practice, Second EditionEdited by

Stale Einarsen, Helge Hoel, Dieter Zapf, and Cary CooperPreviously titled Bullying and Emotional Abuse in theWorkplace: International Perspectives in Researchand Practice, the first edition of this bestsellingresource quickly became a benchmark resource forthis field. Renamed to more accurately reflect thematuring of the discipline, Bullying andHarassment in the Workplace: Developments inTheory, Research, and Practice, Second Editionprovides a much-needed update of the originalwork. Edited by leading experts and presentingcontributions from pioneers in their respectivesubject areas, the book is an up-to-date research-based resource on key aspects of workplace bully-ing and its remediation.

New chapters include: Rehabilitation and Treatment of Victims of

Bullying Interventions for the Prevention and

Management of Workplace Bullying Bullying and Discrimination An Industrial Relation Perspective on

Workplace Bullying Investigating Complaints of Workplace bullying Whistleblowing and Workplace bullying How to Measure Exposure to Workplace

Bullying in Surveys

Extensively Revised Chapters include: Perspectives on hostile behaviors and

Workplace Bullying Empirical Findings on Bullying at Work Organizational Antecedents of Bullying Organizational Effects of Workplace Bullying Counseling Targets of Bullying Bullying and the Law

The book reviews the literature, the empirical find-ings, the theoretical developments, and the expe-rience and advice of leading international academ-ics and practitioners. It explores strategies for pre-vention and minimization of the problem, formanagement when it occurs, and for mitigatingits effects.


13

Work Design


Handbook ofControl RoomDesign andErgonomicsA Perspective for the Future, Second EditionEdited by

Toni IvergardRangsit University, Bangkok, Thailand

Brian HuntMahidol University, Bangkok, Thailand

Published two decades ago, the first edition ofthis bestselling handbook became the go-to refer-ence for this field. With more than 20 new chap-ters and sub-chapters, this second edition delin-eates modern approaches that emphasize the roleof people in learning for self-development and inshaping their work environments. Taking a holis-tic view, the authors make a strong argument forintegrating the work of the new control centers inthe context of society as a whole, including globalconcerns such as environmental protection, ener-gy conservation, and sustainability.


Ergonomics forRehabilitationProfessionalsEdited by

Shrawan KumarUniversity of North Texas, Fort Worth, USA

Designed to meet the diverse needs of thera-pists, this book presents a new approach torehabilitation that integrates ergonomics con-cepts to address the wide range of problemscommonly encountered by professionals. Itaddresses general concepts such as anthropom-etry and tissue mechanics then examines wholebody biomechanics, demonstrating theergonomic effects of physiological and biome-chanical factors. The author also focuses onregional biomechanics, explaining the rationalefor ergonomic intervention, and discusses theergonomic paradigm in rehabilitation, includingthe use of physical demands analysis.


OfficeErgonomicsPracticalApplicationsCline McKeownLink Ergonomics, Nottingham, UK

Moving from theory to practical reality, thisbook tackles both simple and complex issues,demonstrating how to create offices that accom-modate all workers. It contains practical adviceon how to maintain an office environment thatpromotes a healthy, safe, and efficient work-force. The author draws on firsthand experiencein many types of offices and dealing with theirissues to provide straightforward, easily applica-ble methods for improving the workplace andreducing the likelihood of workers experiencingdiscomfort, ill-health, and dissatisfaction.


TrustManagement in Virtual WorkEnvironmentsA Human FactorsPerspectiveWieslaw M. Grudzewski,Irena K. Hejduk, Anna Sankowska, andMonika WatuchowiczWarsaw University of Technology, School of Economics, Poland

Already a significant human factor issue, trust isan especially hot topic in business today.Detailing the issues surrounding this topic, thisbook takes an interdisciplinary look at the variousfacets of trust as they relate to the design andmanagement of virtual business environments. Itexplores trust between organizations, betweenbusiness partners, as well as trust betweenemployer and employee. The book provides ascientific and systematic evaluation of globaltrends and practices regarding trust betweenpeople in all aspects of their professional lives.


Fitting the HumanIntroduction toErgonomics, Sixth EditionKarl H.E. KroemerVPI & SU, Blacksburgh,Virginia, USA

With new figures, graphs, and tables, this latestedition of Fitting the Human provides quickaccess to the ergonomic information that pro-fessionals need when engineering workplaces,machinery, offices, computers, and lighting.Author Karl Kroemer organizes detailed knowl-edge regarding body size, strength, and mobili-ty, as well as motivation, perceptions, andacquired skills. He also covers various workdemands including shift work. Completelyupdated and revised, this seminal referencemaintains the straightforward style of precedingeditions as it describes mental and psychosocialergonomics in detail.


14

Work Design


ErgonomicsLaboratoryExercisesTimothy Joseph GallweyUniversity of Limerick, Ireland(RETIRED)

Leonard WilliamO'SullivanUniversity of Limerick, Ireland

Taking an application-oriented approach, theseexercises encourage students to apply rigorousanalyses to collected data, and provide resultsthrough formal professional reports. The bookcontains nearly three dozen exercises coveringworkplace environment, work analysis, informa-tion processing, physiological issues, and sys-tems evaluations. It includes pencil and paperexercises, stopwatch studies, and field exercises.The book gives technical background on eachtopic and discusses equipment needs, experi-mental design, and data sheets, as well as guid-ance on analysis and detailed instructions onreport writing.

Catalog no. 67362, 2009, 216 pp.Soft Cover, ISBN: 978-1-4200-6736-1$50.95 / 32.99

Ergonomics forBeginnersA Quick ReferenceGuide, Third EditionJan DulRotterdam School ofManagement, ErasmusUniversity, The Netherlands

Bernard WeerdmeesterHogeschool Utrecht, Universityof Applied Science, The Netherlands

This third edition retains all the features thatmade each previous edition a bestseller in itsown right. The authors meticulously revised thebook to address rapid developments in informa-tion and communications technology. They offeradvice on topics such as wireless, remote, andhands-free controls, website design, mobileinteraction, and virtual offices. They also providea list of 171 published ISO standards. In theirtrademark, eloquent style, the authors explainthe application of a human-centered approachto the design, testing, and evaluation of worksystems.

Catalog no. 77511, 2008, 160 pp.Soft Cover, ISBN: 978-1-4200-7751-3$30.95 / 19.99

Introduction toErgonomics,Third EditionR.S. BridgerHants, UK

A comprehensive introduction to the field, thisbook can be used to learn about ergonomics ina variety of ways, depending on the goals of thereader. It provides a general introduction to thefield and study sections that delve deeper intospecial topics. The exercises can be used as lec-ture material, exam questions, or both. TheInstructors Manual contains advice on lab class-es and demonstrations. The authors approach isbased on a professional model in which special-ized skills are backed up by general knowledgeof the profession.


15

Cognitive Engineering & Decision Making


New!

DesigningDisplays forOlder AdultsRichard PakClemson University, South Carolina, USA

Anne McLaughlinNorth Carolina State University,Raleigh, USA

A distillation of decades of published research,this book is a primer on age-related changes incognition, perception, and behavior organizedinto meaningful principles that improve under-standing. It explores the complex set of mentaland physical changes that occur during agingand that can affect technology acceptance,adoption, interaction, safety, and satisfaction.

The book also includes in depth design sectionswith examples from several common displaygenres and guides to testing displays with olderusers. It covers fundamental aspects of humanbehavior, discussing the balance of users capa-bilities and limitations and how this balancechanges with age. Each chapter provides exam-ples to illustrate relevance in a display/user inter-face context. Each of the fundamental abilitychapters ends with an applied example of aninterface that required that ability.

The authors then examine specific products thatcould be improved and walk through the usabil-ity testing steps from overview of the issues todeveloping a user profile to performing a taskanalysis of the system to be improved. Each ofthese chapters conclude with a conceptualredesign of the system. Thus, the authors openthe way for designing with an understanding ofthese changes that results in better products andsystems for users in all life stages.

Contents: Introduction. Vision. Hearing.Cognition. Movement. Older Adults in theUser-Centered Design Process. Preface toUsability Evaluations and Redesigns. IntegrativeExample: Mobile Phone. Integrative Example:Set Top Box. Integrative Example: HomeMedical Device. Integrative Example:Automobile Displays. Conclusion.

Catalog no. K10089, November 2010, c. 211 pp.Soft Cover, ISBN: 978-1-4398-0139-0$69.95 / 44.99

CanineErgonomicsThe Science ofWorking DogsEdited by

William S. HeltonMichigan TechnologicalUniversity, Houghton, USA

As with many developing fields, the literature onworking dogs is scattered across several non-overlapping disciplines from forensics and thelife sciences to medicine, security, and wildlifebiology. This book draws together relatedresearch into an interdisciplinary resource of sci-ence-based information. Providing a completeoverview, from physiology to cognition, thebook discusses working dogs from a scientificperspective. It covers a wide range of currentand potential tasks, explores ergonomic andcognitive aspects of these tasks, and covers per-sonality traits and behavioral assessments ofworking dogs.


MaintainingSafe Mobility in an AgingSocietyDavid W. Eby and Lisa J. MolnarUniversity of Michigan, Ann Arbor, USA

Paula S. KartjeUniversity of Michigan Health System, Ann Arbor, USA

A complete resource for those providing servicesto seniors as well as those responsible for trans-portation policy, this book addresses the com-plexities surrounding the booming number ofaging drivers and includes practical solutions forsustaining safe transportation for this growinggroup. It takes a hard look at the skills related tosafe driving and how they can be compromisedby aging. It also provides a comprehensivedescription of assessment practices, issues, andtools and explores various means by whichaging individuals can maintain safe mobility.



Cognitive Engineering & Decision Making

DriverDistractionTheory, Effects, and MitigationEdited byMichael A. ReganFrench National Institute forTransport and Safety Research(INRETS), Lyon, France /Monash University, AccidentResearch Centre, Melbourne,Australia

John D. LeeUniversity of WisconsinMadison, USA

Kristie YoungMonash University, Clayton, Victoria, Australia

A practical resource, this book outlines theunderlying theory of distraction, its effects ondriving performance and safety, strategies formitigating its effects, and directions for futureresearch. It also brings together the wide array ofliterature on the topic into one, all-inclusive, vol-ume. The book reviews the full range of distract-ing activities that occur while driving and recom-mends ways to manage distraction throughenhanced data collection and analysis, drivereducation and training, driver licensing, legisla-tion and enforcement, vehicle design, roaddesign, company policies, and future research.


Human Factorsof Visual andCognitivePerformance in DrivingCndida CastroUniversidad de Granada, Spain

Written clearly and concisely, using jargon-freelanguage, this book compresses research fromthe past few decades into an accessible resource.It focuses on the concrete cognitive processes ofdriving, specifically, information acquisition andinformation processing. The authors delineatethe theory, practice, and application of humanfactors knowledge and psychology to explainhuman errors that occur when acquiring infor-mation from the road environment. The bookdiscusses highway engineering, new technolo-gies, vehicle, signage, VMS, and safety as well asthe situation awareness, workload, and fatigue.


Applications ofCognitive WorkAnalysisEdited by

Ann M. BisantzUniversity at Buffalo, New York, USA

Catherine M. BurnsUniversity of Waterloo, Ontario, Canada

Delineating a work-centered conceptual frame-work that guides the design of technology, thisbook provides the understanding necessary toapply these robust techniques to real world,large scale system design problems in a varietyof domains. It provides a complete CWA analysisfor a complex, simulated air traffic control envi-ronment and a three phase analysis of an actualhealthcare system. It includes detailed applica-tions of work domain, control tasks, and strate-gies analysis for systems including military com-mand and control, transportation, and emer-gency management.


Stories ofModernTechnologyFailures andCognitiveEngineeringSuccessesNancy J. CookeArizona State University, Mesa, USA

Frank DursoTexas Tech. University, Lubbock, USA

This little book has something in it for everyone. Forthe student it provides the why and some examplesof the how of cognitive engineering in an excitingnarrative context. For the practitioner it providesstimulating success stories and a self-conscious lookat what the field needs to mature. For the policywonk it provides some interesting examples that justmight make them take notice. For the general publicit provides an entertaining introduction to an intrin-sically interesting, if unfamiliar field."

Dick Pew, Principal Scientist,BBN Technologies, Rhode Island, USA

Catalog no. ER9469, 2008, 136 pp., Soft CoverISBN: 978-0-8058-5671-2, $30.95 / 19.99

17

Ergonomics & Psychology


AviationPsychology andHuman FactorsMonica MartinussenTromso University, Norway

David R Hunter

An exploration of the application of psychologi-cal principles and techniques to the specific situ-ations and problems of aviation, this book pro-vides an overview of the role of psychology inthe field of aviation. The authors address thedesign of aviation systems, the selection andtraining of pilots, the psychological characteris-tics of pilots that may relate to aviation safety,and to the behavior of passengers. They coverkey concepts of psychological research and dataanalysis at a depth that allows an understandingof how these tools are used.

Catalog no. K10417, January 2010, c. 240 pp.ISBN: 978-1-4398-0843-6, $89.95 / 57.99

Ergonomics and PsychologyDevelopments inTheory and PracticeEdited by

Olexiy Ya ChebykinSouth Ukrainian Ushinskiy StatePedagogical University, Odes

Gregory BednyEssex County College, Newark, New Jersey, USA


Written by leaders in their respective fields, thisbook discusses advancements in psychology andaddresses their applications in practice throughergonomics. The text describes the basic ideasthat underpin the most successfully appliedapproaches in ergonomics, psychology, training,education, and more. It explores the mutualinfluences of cognitive, ecological, and activitytheory approaches and demonstrates the effec-tiveness of these approaches in ergonomics andindustrial/organizational psychology. The booksupplies an overview of human factors advancesin science, education, and technology.


NonlinearDynamicalSystemsAnalysis for the BehavioralSciences UsingReal DataEdited by

Stephen J. GuastelloPewauku, Wisconsin, USA

Robert A.M. GregsonAustralian National University, Canberra

The book is a compendium of research methodsfor nonlinear dynamical systems (NDS) psycholo-gy and closely related disciplines, reflecting theexpertise of some of the major contributors to thefield. It includes chapters centered on theory andprocedural explanations for running the analyseswith pertinent examples, and others that illustrateapplications where a particular form of analysis isseen in the context of a research problem. Thiscombination of approaches conveys theoreticaland practical knowledge of the techniques andways of framing research problems and designs toutilize them properly.

Features

Covers the techniques that have proven tobe most useful in the behavioral sciences

Discusses applications to real research problems Takes a how-to approach featuring instructions

for the most accessible software Includes information useful to a range of

researchers, from graduate students to seniorscientists

The dynamics covered include attractors, bifurca-tions, chaos, fractals, catastrophes, self-organiza-tion, and related issues in time series analysis, sta-tionarity, modeling and hypothesis testing, proba-bility, and experimental design. The analytic tech-niques discussed include several variants of thefractal dimension, several types of entropy, phase-space and state-space diagrams, recurrance analy-sis, spatial fractal analysis, oscillation functions,polynomial and Marquardt nonlinear regression,Markov chains, and symbolic dynamics.Contents: Determining Basic NDS Indicators.Graphic Techniques: Phase Space Analysis,Unfolding, And Recurrence Plots. GraphicTechniques: Phase Space Analysis, Unfolding,And Recurrence Plots. Statistically DrivenTechniques. Markov Processes. Broad Issues.

Catalog no. K11053, November 2010, c. 634 pp.ISBN: 978-1-4398-1997-5, $129.95 / 82.00


Human Performance Modeling

HumanReliability,Error, andHuman Factorsin EngineeringMaintenancewith Reference toAviation and Power GenerationB.S. DhillonUniversity of Ottawa, Canada

Blending coverage of human reliability, error, andhuman factors in engineering maintenance, thistext offers a tool for dealing with the increasingproblem of human error. The authors clear, con-cise, user-friendly style breaks the informationdown into understandable and applicable con-cepts. He discusses the maintenance environ-ment, typical maintenance errors and their caus-es, and useful design improvement guidelines toreduce equipment maintenance errors. Theauthor includes eight methods considered usefulfor performing human reliability and error analy-sis, as well as mathematical models.

Catalog no. K10213, 2009, 200 pp.ISBN: 978-1-4398-0383-7, $89.95 / 54.99

Human FactorsMethods and Sports Science,A Practical GuidePaul Salmon, Neville Anthony Stanton,Adam Gibbon, Daniel Jenkins, and Guy H. WalkerFilled with supporting case studies, this bookdemonstrates contemporary cognitive andsocial human factors methods that can be usedto analyze individual and team performance insport. The book presents an exhaustive review ofhuman factors methods and points to thosemost compatible with sports performance. Theauthors detail the methods and use the casestudies to illustrate their application in analyzingperformance. The book focuses on data collec-tion, task analysis, cognitive task analysis,process charting, human error identification, sit-uation awareness measurement, workload meas-urement, team performance assessment, andtime analysis.


HumanPerformance,Workload, andSituationalAwarenessMeasuresHandbookSecond EditionValerie J. GawronConsultant, Virgina, USA

Human Performance Measures Handbook haslong been the foundational reference in its field.Reflecting a wider range and scope, the secondedition, newly named Human Performance,Workload, and Situational Awareness MeasuresHandbook covers the basics of measurementand provides summaries of over 100 perform-ance, workload, and situational awareness meas-ures. It includes additional measures of teamperformance, an expanded glossary of terms,and updated information from journals, books,and reports. It also supplies descriptions,strengths and limitations, data requirements,and references for various measures.


Handbook ofAviation Human FactorsSecond EditionEdited by

John A. WiseThe Wise Group, Glendale,Arizona, USA

V. David HopkinPeatmoor, Hants, UK

Daniel J. GarlandSA Technologies, Inc.

Completely revised and updated, this secondedition includes additional information on topicssuch as security and human error issues, FAAssuggestions and new requirements, passengersatisfaction and risk analysis factors, and crewresource management issues and team work. Itcontains expanded information on standard sub-jects including human capabilities and perform-ance, aircraft and flight simulation, air traffic con-trol issues, operations and intelligent avionics,and forensic aviation and accident analysis.

Catalog no. ER590X, January 2010, 704 pp.ISBN: 978-0-8058-5906-5, $149.95 / 95.00

19



Human Factorsin the MaritimeDomainMichelle Rita GrechDefence Science and TechnologyOrganisation, Melbourne,Australia

Tim John HorberryMISHC, SMI, University ofQueensland, Australia

Thomas KoesterForce Technology, Denmark

Bringing together human factors informationfrom many domains, this book integrates a com-mon body of knowledge into one single volume.It provides the background information neces-sary to acquire a core knowledge base and amuch-needed overview of human factors withinthe maritime domain. The authors draw fromdiverse backgrounds including working as a mar-itime surveyor, transport consultant, human fac-tors lecturer, and mechanical engineer. This com-bination of human factors knowledge, maritimewisdom, and substantial publication experienceresults in a book that is effective and practical.


Handbook ofDigital HumanModelingResearch for Applied Ergonomicsand Human FactorsEngineeringEdited by

Vincent G. DuffyPurdue University, Indiana, USA

This book provides a wealth of internationalknowledge and guidelines. Highlighting theory,tools, and methods, it covers applications inadvanced manufacturing, aerospace, automo-tive, data visualization and simulation, defenseand military systems, design for impaired mobil-ity, healthcare and medicine, information sys-tems, and product design. The text elucidatestools to help evaluate product and work designwhile reducing the need for physical prototyp-ing. Additional materials available on the CRCPress web site include downloadable softwareand a 220-page step-by-step UGS-Jack helpmanual developed at Purdue.


Human Factorsin Simple andComplexSystemsSecond EditionRobert W. ProctorPurdue University, WestLafayette, Indiana, USA

Trisha Van ZandtOhio State University, Columbus, USA

The second edition of a bestseller, this book pro-vides an understanding of the human factorsissues often encountered in the design, imple-mentation, and evaluation of products and sys-tems. Emphasizing the close relationshipbetween theory and application, the authorsoffer a framework for the research process andgive an integrated view of the current state ofknowledge regarding factors that influencehuman and system performance, examininghow these factors can be accommodated in sys-tem design.


Lighting forDrivingRoads, Vehicles,Signs, and SignalsPeter R. BoyceRensselaer Polytechnic Institute,Kent, UK

An examination of the crucial role lighting playsin road safety, this book explains the scientificreasoning behind different forms of lighting andtheir contribution to driver understanding of realand potential road hazards. The author discusseshow these forms of lighting are likely to evolvein response to the development of new technol-ogy and an improved understanding ofergonomics and human factors. He addresses awide range of complicating factors encounteredin real driving situations, such as glare, weather,complex signage, and driver age.




Human Factorsin Simulationand TrainingEdited by

Dennis A. Vincenzi,John A. Wise, Mustapha Mouloua,and Peter A. Hancock

A complete examination of issues and conceptsrelating to human factors in simulation, thisbook covers theory and application in space,ships, submarines, naval aviation, and commer-cial aviation. The authors examine issues of sim-ulation and their effect on the validity and func-tionality of simulators as a training device. Thechapters contain in depth discussions of theseparticular characteristics and issues. They alsoincorporate theories pertaining to the motiva-tional aspects of training, simulation of socialevents, and PC based simulation.


AppliedAttentionTheoryChristopher D. WickensConsultant, Colorado, USA

Jason S. McCarleyUniversity of Illinois, Champaign, USA

Emphasizing the link between theory and appli-cation, this book presents laboratory-based psy-chological research relevant to a wide range ofareas outside of the lab. It provides an under-standing of basic theories such as divide,focused, and selective attention as well as specif-ic application areas, including mental workloadmeasurement, multi-tasking, distracted driving,complex display design, training attention skills,graph design, decision making, education andpedagogy, human-computer interaction,process control, and neuroergonomics. The textoffers intuitive descriptions of attentional phe-nomena and includes an extensive reference list.

Catalog no. ER9837, 2008, 248 pp.Soft Cover, ISBN: 978-0-8058-5983-6$39.95 / 25.99

HumanPerformanceModeling inAviationEdited by

David C. FoyleNASA Ames Research Center,Moffett Field, California, USA

Becky L. HooeyNASA Ames Research Center; San Jose State University, California, USA

"a tightly integrated presentation of the researchproject, the tools (i.e. HPM), and the specific prob-lems in the larger context of aviation safety"

Esa M. Rantanen, Rochester Institute of Technology,in Ergonomics in Design

a coherent summary of the capabilities of thefive models and an assessment of the state of theart of human performance modeling in generaland in the field of aviation in particular.

Richard W. Pew, Principal Scientist, BBN Technologies, from the Foreword

Catalog no. ER9640, 2008, 392 pp.ISBN: 978-0-8058-5964-5, $79.95 / 49.99

WorkforceCross TrainingEdited by

David A. NembhardPennsylvania State University,University Park, USA

Many organizations have current or plannedprograms for cross training employees, yet fewconcrete guidelines exist for designing theseprograms effectively. This book provides anoverview of the best practices for workforcecross training, including information on individ-ual and team behavior and performance from avariety of disciplines such as operations manage-ment, industrial engineering, and behavioralpsychology. This book integrates the history ofacademic work on cross training with futureneeds and opportunities. It also presents discus-sions on the applications of these programs inmanufacturing and service industries.


21

Safety


New!

Human Factorsfor the Design,Operation, andMaintenance of MiningEquipmentTim John Horberry,Robin Burgess-Limerick, and Lisa J. Steiner

Written by leading experts from Australia andNorth America, this book covers the impact ofnew mining technology on human work perform-ance and safety. The authors draw on their per-sonal experience to provide up-to-date research,case studies, and examples, making the book use-ful, accurate, informative, and easy to read. Theauthors combine their in-the-trenches experienceand academic expertise to present a treatmentthat balances breadth with depth. The book sup-plies a much-needed overview of the human ele-ment in the journey to optimal equipment designof mining equipment.

Features Explains human factors principles relevant

to the design, operation, and maintenance of mining equipment

Provides pointers and additional references tohelp readers explore particular topics of interest

Discusses the impacts of mining equipmentdesign and life cycle, mine site rules, procedures,work methods, guidelines, and similar topics

Includes case studies about mobile equipment Covers manual tasks and workstation design

as well as access, egress, and confined spacesissues

Examines psychological issues including howinformation is perceived and processed andhow peoples actions are planned and undertaken

Outlines the human factors issues involved inequipment controls and displays at thehuman-machine interface

Contents: What is Human Factors, and Why isIt Important for Mining Equipment? EquipmentDesign. It Is Not Just About Design: MiningEquipment Operations and Maintenance.Manual Tasks. Workstation Design andAnthropometric Variability. PhysicalEnvironment and Climate. Vision, Visibility andLighting. Controls and Displays. Automationand New Technologies. Organisational and TaskFactors. Training. References. Index.

Catalog no. K10121, July 2010, 227 pp.ISBN: 978-1-4398-0231-1, $89.95 / 57.99

New!

Handbook ofOccupationalSafety andHealthEdited by

Danuta KoradeckaCentral Institute for LaborProtection, National ResearchInstitute, Warsaw, Poland

A comprehensive study presenting the state ofthe art in the field, Handbook of OccupationalSafety and Health provides a wide range ofmethods along with specific criteria for assessinghazard and exposure in the workplace environ-ment. More importantly, it also offers ways toreduce these hazards. The book supplies a com-pendium of interdisciplinary knowledge thatincludes physical, chemical, and psychosocialrisk factors in the working environment, high-lighting issues in Occupational Safety and Healthmanagement. The book discusses the ergonomic principles ofshaping products, workstands, and workprocesses, highlighting the significance of inter-national requirements for competitiveness in aglobal economy. It presents the scientific basisfor each safety and health issue, followed bywell-illustrated case studies to demonstrate theconcepts and theories and their application inreal-world situations. Based on the results ofinternational research, the book covers:

Psychological capabilities of humans in theworking environment

Basic risk factors in the working environment Law-based protection of labor The effects of hazards in work processes Basic directions in shaping conditions of

occupational safety and ergonomics

Developed by a team of renowned contributors,the book includes strategies for creating safeworking conditions, accurately assessing hazardsposed by harmful environmental factors, andpreventing occupational accidents and diseases.Meticulously designed to be user-friendly, it pro-vides the tools to create a safety culture begin-ning at the enterprise level through to the indi-vidual employee.

Catalog no. K10349, May 2010, 662 pp.ISBN: 978-1-4398-0684-5, $99.95 / 63.99

New!

Safety, Health, andEnvironmentalAuditingA Practical GuideSimon Watson Pain

This book provides down to earth guidance onimproving safety, health, and environmentalperformance, supplying a starting point fordeveloping auditing protocols and knowinghow to implement them. In contrast to the over-ly-academic and uninspiring tone of many audit-ing books, it gives accessible, user-friendlyadvice in a step-by-step manner.

Based on novel auditing techniques designed toovercome common problems in the auditprocess, the book emphasizes accurate auditingthat is representative and repeatable. It has beenwritten in such a way that it is easy to dip intoand out of the short chapters to refresh yourmemory prior to or during an audit. Alleviatingthe need to trawl through mountains of text tofind useful and practical checklists, the authorprovides a set of audit protocols covering 60 dif-ferent aspects of environmental, health, andsafety management and frequently used, practi-cal administrative checklists useful for planningand conducting the audit.

The book integrates the concepts of safety,health, and environmental auditing into a com-mon approach of loss prevention. Based on theauthors 16 years of developing and teachingEHS auditing techniques, it conveys the practicaltricks of the trade in an interesting and memo-rable way. Not only does the book advise on thehuman factor elements of successful auditing,but it also provides a detailed methodology,both on paper and in simple-to-use software,that shows organizations how to conduct theirown audits in an effective manner.

Catalog no. K11449, April 2010, 230 pp.ISBN: 978-1-4398-2947-9, $89.95 / 57.99

New!

Medical Errorand HarmUnderstanding,Prevention, and ControlMilos JenicekMcMaster University, Hamilton, Ontario, Canada

Recent debate over healthcare and its spiralingcosts has brought medical error into the spot-light as an indicator of everything that is ineffec-tive, inhumane, and wasteful about modernmedicine. This book presents the work of longtime physician and teacher Milos Jenicek, a pio-neering expert on epidemiology, evidence-based medicine, and critical thinking and deci-sion making in the health sciences. In an extraor-dinarily comprehensive overview, this book:

Includes a short history of error in generalacross various domains of human activity and endeavor

Provides semantic and taxonomic classifications of challenges in medical errorand harm, two distinct domains

Explores approaches used to investigate andameliorate challenges in medicine and otherhealth sciences

Explains why, when, and how studies anddecisions regarding errors should be carriedout, such as whether risk assessment shouldbe undertaken in the diagnosis, treatment, or prognosis stage

Covers essential strategies for mitigatingerrors in the broader framework of medical care

Considers the growing role of physicians intort law and litigation

The book also discusses whether dealing witherrors is a learned skill and looks at how much ofthe problem with medical error is caused by themedical communitys failure to teach, learn, andunderstand everything there is to know aboutmedical error, including the often neglectedimportance of critical thinking skills.

Catalog no. K11671, July 2010, 384 pp.ISBN: 978-1-4398-3694-1, $79.95 / 49.99


Safety

23

Safety

For more information and complete contents, visit www.crctextbooks.com

Lean SafetyTransforming yourSafety Culture withLean Management Robert HafeyHomer Glen, Illinois, USA

"If the strength of your company is dependent ondeveloping an exceptional workforce, then startwhere it matters most providing the tools for asafe, efficient and involved employee group. Thisbook can be the roadmap to get you there."

Jerry Paulson, retired president and CEO, Flexco

" book provides real practical examples of howsafety and lean teams working on their ownimprovement journeys, can come together anddrive easier, cleaner, and safer work environmentsand practices "

Dan McDonnell, Lean Initiative Manager, General Electric Transportation

Catalog no. K10844, January 2010, 186 pp.Soft Cover, ISBN: 978-1-4398-1642-4$39.95 / 25.99

Fatal AccidentsEdited by

John. LancasterInstitute of Welding

This proposes a model of human behavior inwhich the reduction in fatal accident rates overtime results from a development of skill, suchthat the population becomes progressively moreadept at avoiding mishaps. Such changes aresubconsciously and collectively regulated by thepopulation concerned for example, by driversin the case of road transport and are madepossible by advances in science and technology.A similar model is applicable to the reduction ofgeneral mortality rates, to economic growth,and to population growth.

Catalog no. WP9483, January 2010, 192 pp.ISBN: 978-1-4200-9483-1, $189.95 / 116.00

Writing andDesigningManuals andWarnings4th EditionPatricia A. RobinsonCoranado Consulting Services,Wisconsin, USA

Combining recent research with the authorsnearly 30 years of experience helping companiesimprove instructions and warnings, this how-tobook discusses nearly every aspect of developingstate-of-the-art product manuals and safetywarnings. This fourth edition of a bestsellerincludes coverage of the new ASI standard gov-erning safety information in manuals and therevised ANSI standard governing safety labeldesign. It discusses integrated product safety,technical products, failure-to-warn arguments inproduct liability cases, and greater reliance onthe Internet for information on product safety.


Safer ComplexIndustrialEnvironmentsA Human FactorsApproachEdited by

Erik HollnagelMINES ParisTech, France

Edited by industrial safety expert Eric Hollnageland featuring commentary from leaders in thefield, the book examines research on the con-temporary human factors approach, looks atdocumented cases, and considers methods cur-rently in practice. The book introduces theoriesand methods that can be used to describehuman and collective performance in a complexsocio-technical environment. Building on this,the text describes how contemporary humanfactors science can be used to go beyond failureanalysis to actively make complex industrialenvironments safer.


Medical Errorand PatientSafetyHuman Factors in MedicineGeorge A. Peters andBarbara J. PetersPeters & Peters, Santa Monica,California, USA

an excellent resource for any health careprovider, patient or attorney representing thepatients best interest related to health care inAmerica.

Janabeth Fleming Taylor, R.N., R.N.C., - ATLAParalegal of the Year 2002; Corpus Christi, Texas

This resource presents more than 500 ideas,concepts, and techniques that can be appliedand tailored to unique circumstances. After anintroduction to general concepts and approach-es, the authors examine vulnerabilities in med-ical services, including emergency services,health care facilities, and infection control.


Handbook ofModernHospital SafetySecond EditionEdited by

William CharneyWashington Hospital Services,Seattle, USA

This second edition of William Charneys seminalwork covers exposure paradigms and offers solu-tions and models of protection. Extensivelyupdated, the new edition includes informationon technology to protect healthcare workers,discusses threats in the form of emerging infec-tious diseases, and covers new legislation andregulations. This edition also includes new dataon interventions, recent research on occupation-al health and safety for healthcare workers, andinsight into the philosophy of creating a safehospital culture.

Catalog no. 4785X, January 2010, 1226 pp.ISBN: 978-1-4200-4785-1, $149.95 / 95.00

ReliabilityTechnology,Human Error,and Quality inHealth CareB.S. DhillonUniversity of Ottawa, Ontario, Canada

A compilation of data from a wide variety ofsources, this book eliminates the need to pickthrough journal articles, online databases, andconference proceedings to obtain information.The authors discuss medical device mainte-nance, human error reporting systems and mod-els for predicting human reliability and error,patient safety, quality methods, and steps forimproving quality in health care. Highlightsinclude a chapter on mathematical conceptsand another chapter containing introductorymaterial on reliability technology, human error,and quality considered essential to understand-ing materials presented in subsequent chapters.


HumanReliabilityAssessmentTheory andPracticeAnthony J. SpurginIndependent Consultant, San Diegeo, California, USA

Human Reliability Assessment (HRA) is a devel-oping discipline, its methods often have ele-ments of controversy. Exploring these elements,this book covers data and data sources, choice ofmethods, training of individuals, use of simula-tors, and relationships between psychology,human factors, accident analyses, and humanreliability. It covers background, risk concepts,and HRA principles, then examines current HRAmodels and tools and how to select the appro-priate one. It provides HRA specialists and deci-sion makers with the research to either backuptheir decisions or lead them to change them.


24 Order your review copy at www.crctextbooks.com

Safety

25

Advances in Human Factors and Ergonomics Series

For more information and complete contents, visit www.crctextbooks.com

Advances inOccupational,Social, andOrganizationalErgonomicsEdited by

Peter VinkDelft University of Technology,The Netherlands

Jussi KantolaKAIST, South Korea

Worldwide the attention for health, innovation,and productivity is increasing. The need forknowledge and its applications is large and thisbook contributes to knowledge development aswell as its application. The content varies fromthe effect that a new office interior has on itsoccupants, to the most efficient design for aglove. It examines topics as diverse as the facili-tation of human interaction through workplacedesign and the improvement of virtual realityapplications. Its 90 articles represent 24 coun-tries on five continents.

Catalog no. K11582, June 2010, 860 pp.ISBN: 978-1-4398-3507-4, $79.95 / 49.99

Advances inCognitiveErgonomicsEdited by

David B. KaberEdward P. Fitts Department ofIndustrial & SystemsEngineering, North CarolinaState University, Raleigh, USA

Guy BoyFlorida Institute of Technoloigy & Florida Institute forHuman and Machine Cognition, Florida, USA

The chapters in this book come from an interna-tional group of authors with diverse back-grounds. Specific topics include biometric sys-tems development, military command and con-trol, medical device design, driver processes,and performance of inspection tasks in manufac-turing operations; and extend to human-automation integration in aviation systems,training methods for mental models, and use ofvirtual reality for skill development. This book isof special value to practitioners involved indesign process development, prototyping of sys-tems, products, and services, as well as trainingprocess design for a range of markets.

Catalog no. K11573, June 2010, 910 pp.ISBN: 978-1-4398-3491-6, $79.95 / 49.99 Advances in

Human Factors,Ergonomics,and Safety inManufacturingand ServiceIndustriesEdited by


Gavriel SalvendyTsinghua University, P.R. China

Meeting the needs of the manufacturing andservice sectors of contemporary industry, thisvolume is concerned with the human factors,ergonomics, and safety issues related to thedesign of products, processes, and systems, aswell as the operation and management of busi-ness enterprises.

This book will be of special value to researchersand practitioners involved in the design of prod-ucts, processes, systems, and services, which aremarketed and utilized by a variety of organiza-tions around the world.


Advances inCross-CulturalDecisionMakingEdited by

Dylan SchmorrowDenise NicholsonUniversity of Central Florida,Orlando, USA

The primary focus of the Cross Cultural DecisionMaking field is specifically on the intersectionsbetween psychosocial theory provided from thesocial sciences and methods of computationalmodeling provided from computer science andmathematics. This book is designed to focus oncrucial questions regarding data acquisition aswell as reconciliation of mathematical and psy-chosocial modeling methodologies. The utilityof this area of research is to aid the design ofproducts and services which are utilized acrossthe globe in the variety of cultures and aid inincreasing the effectiveness of cross-culturalgroup collaboration.


26 Order your review copy at www.crctextbooks.com

Advances in Human Factors and Ergonomics Series

Advances inErgonomicsModeling andUsabilityEvaluationEdited by

Halimahtun KhalidAlan Hedge and Tareq Z. Ahram

Taking the field of human factors and ergonom-ics beyond state-of-the art, this volume focuseson advances in the use of ergonomics modelingand on the evaluation of usability, a criticalaspect of any human-technology system. Theresearch described in the books 70 chapters isan outcome of dedicated research by academicsand practitioners from around the world, andacross disciplines. It provides an invaluableresource for evaluating products and environ-ments.


Advances inHuman Factorsand Ergonomicsin HealthcareEdited by


Based on recent research, this book discusseshow to improve quality, safety, efficiency, andeffectiveness in patient care through applicationof human factors and ergonomics principles. Itprovides guidance on the design and applica-tion of systems and devices for healthcare deliv-ery, from both a patient and staff perspective. Itcovers everything from the proper design of bedrails to the most efficient design of operatingrooms to analysis of staff-patient interaction. Italso supplies a way to improve organizationalaspects and approaches to modeling, targetingwork aspects specific to healthcare settings.


Advances inApplied DigitalHumanModelingEdited by


This volume discusses digital human modelingand its use in the design of systems that are ben-efitted from reducing the need for physical pro-totyping and incorporating ergonomics andhuman factors earlier in design processes. Digitalhuman models are representations of someaspects of a human that can be inserted intosimulations or virtual environments to facilitateprediction of safety, satisfaction, usability andperformance. These representations may consid-er the physical, physiological, cognitive, behav-ioral or emotional aspects. They are typicallyrepresented by some visualization with the mathand science computed in the background.

Catalog no. K11584, June 2010, 662 ppISBN: 978-1-4398-3511-1, $79.95 / 49.99

Advances inUnderstandingHumanPerformanceNeuroergonomics,Human FactorsDesign, and SpecialPopulationsEdited by

Tadeusz MarekJagiellonian University, Krakow, Poland


Valerie RiceARL HRED AMEDD, USA

Combining emerging concepts, theories, andapplications of human factors knowledge, thisvolume focuses on discovery and understandingof human performance issues in complex sys-tems, including recent advances in neural basisof human behavior at work. Many chapters focuson analysis, design, and evaluation of challengesaffecting students, trainees, members of the mil-itary, and persons with disabilities, as well as universal design. In general, the chapters movefrom general to more specialized application.

Catalog no. K11579, June 2010, c. 910 pp.ISBN: 978-1-4398-3501-2, $79.95 / 49.99

HCI International 201114th International Conference on Human-Computer Interaction

jointly withSymposium on Human Interface (Japan) 2011

9th International Conference on Engineering Psychology and Cognitive Ergonomics

6th International Conference on Universal Access in Human-Computer Interaction

4th International Conference on Virtual and Mixed Reality

4th International Conference on Internationalization, Design, and Global Development

4th International Conference on Online Communities and Social Computing

6th International Conference on Augmented Cognition

3rd International Conference on Digital Human Modeling

2nd International Conference on Human Centered Design

1st International Conference on Design, User Experience, and Usability

July 9 - 14 2011Hilton Orlando Bonnet Creek, Orlando, Florida, USA

HCI 2011 is accepting submission in these areas:

Ergonomics and Health Aspects of Work with Computers Human Interface and the Management of Information Human-Computer Interaction Engineering Psychology and Cognitive Ergonomics Universal Access in Human-Computer Interaction Virtual and Mixed Reality Internationalization Design and Global Development Online Communities and Social Computing Augmented Cognition Digital Human Modeling Human Centered Design Design, User Experience Usability

For more information about the topics listed under each thematic area,please visit the Conference website.

http://www.hcii2011.org

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Ergonomics and Human Factors - November 2010

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