eReferral and Consultation

November 2013

“a tool to help primary-care providers refer their patients to an appropriate specialist and share

necessary information electronically”

Definition

Electronic solution for communicating between primary care and specialty care providersImbedded referral pathwaysbased on clinical guidelines agreed

upon by Manitoba Specialists and Family Physicians

Integration with EMR (Accuro/QHR)or web application

Description

400,000 referrals done annually in ManitobaPaper based, communication gapsBenefits for:Family physicians - EMR integration,

workflow, practice guidance Specialists - correct, complete and

appropriate referralsPatients - access to appropriate careAdministrative -ease of tracking, reporting

and planning.

Business Case

2008 Manitoba Health “Bridging General and Specialists Care” (BGSC) and “Catalogue of Specialty Services” (CSS)Transitioned BGSC to eReferral and

Consultation

2013 Manitoba eHealth Transitioned business ownership to

Telehealth Programs

Background

Over 200 users (90% clinical)31 different clinics29 specialties

eReferral Present State

Maintain the application as is Support present usersLearn about limitations and resources needed to expand and developAdd new EMR users on a case by case basisContinue to add web users as requested

Present State