ePort

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Michael Sharp, PhD User Experience Research

Transcript of ePort

1. Michael Sharp, PhDUser Experience Research 2. Previously:Usability and Tech Comm University of Colorado Aerospace DepartmentTwo-phase usability protocol on in-house 3Drendering application Phase 1 (individual sessions) identified problemswith user interface Phase 2 (a group session) determined whichproblems identified in Phase 1 would be fixed first 3. Previously:Usability and Tech Comm University of Colorado at Denver,MSc Technical CommunicationMasters Thesis Readers preference for process graphics andoutcome graphics accompanying equipmentassembly instructions Sharp, D. M. (2003). Reader Preference forProcess Graphics Proceedings of the 2003 IEEEInternational Professional CommunicationConference. Orlando, Florida, pp. 301 306. 4. Previously:UX research at RensselaerSocial Behavioral Research Lab Designed and managed usability/gaming labs Managed: 3D image design for new mediation research UX research projects (gaming and new mediation) Research recruitment and data collection Communication of research findings:conferences/journals/seminars Directed development of interactive 3D environment CV available 5. Previously:UX research at RensselaerSocial Behavioral Research Lab Eye tracking studies and hand-held devices Krull, R., Sundararajan, B., Sharp, D. M., Potts, L.(2004). User Eye Motion with a Handheld PersonalDigital Assistant, Proceedings of the 2004 IEEEProfessional Communication Society. Minneapolis,Minnesota, pp. 279-288. Two firsts for eye tracking (on next slide): Writing into thin air Spell checking 6. Eye tracking firsts 7. Previously:UX research at RensselaerEmbodied interaction and user experience: a study of interactive, 3Dgraphics in procedural information (PhD dissertation) Applied: Wicked problem solving(R. Buchanan and H. Rittel) Embodied interaction (Paul Dourish) Effective interface design for directmanipulation (B. Schneiderman) Visualization earned United Statesprovisional patent: #60/754,143 http://search.proquest.com/docview/304835210/abstract Presented at IEEE IPCC 2006 Published in Information Design Journal 8. Previously:UX research at RensselaerDissertation data samples:User familiar with task User unfamiliarwith task 9. More recently:Professional UX work2006 signing founder of Denver UX chapter2007 Qwest.com (which later became CenturyLink) Human Factors department User experience/usability: Built usability lab Recruited test subjects Utilized Morae for data markers Ran subjects through online tasks, to observe: Online chat acceptance Ability to bundle http://www.centurylink.com/ (residential) 10. More recently:Professional UX work2007 present: Androgames, LLC User experience/usability: Maintain usability for Bubbleburst across new hand-helddevices:https://play.google.com/store/apps/details?id=com.androgames.BubbleBurst Pushed the concept and designed the logo for Kaleidocam:https://play.google.com/store/apps/details?id=com.androdev.kaleidocam Drove concept to merge Kaleidocam with Sphero robotics,to take 3rd place at the Sphero 2012 Hack Tour:http://www.gosphero.com/sphero-hack-tour-2012-boulder/ 11. More recently:Professional UX work2008 Electronic Ink Lead Human Factors Analyst Eye tracking Affinity lists Activity theory / rhetorical theory Led Human Factors effort on rework of website for Center City Philadelphia (still in usetoday) http://www.centercityphila.org 12. More recently:Professional UX work2011 Trapdoor Books User experience and usability Software testing / Regression testing / QA Tested enhanced e-books to work on Android iOS Kindle Nook Check out the features of enhanced e-books 13. More recently:Professional UX work2012 Present: Radiometrics Information design and usability Webmaster: http://radiometrics.com/ Usability testing on software products Troubleshooting wiki (using DokuWiki) YouTube: Liquid Nitrogen usage communication Repair videos (NASA Glenn project) Teach use of wiki media and documentcollaboration